PB3 Mobile Printer User’s Guide
Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Document Change Record This page records changes to this document. The document was originally released as Revision 001. Version Number Date Description of Change 003 04/2010 Added information on how to enable IrDa communcations. 002 06/2009 Clarified DIP switch settings, updated software and programming information, and added part numbers for the 2-bay battery charger and VBA accessories.
iv PB3 Mobile Printer User’s Guide
Contents Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Pinout Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. Telephone Support In the U.S.A. and Canada, call 1-800-755-5505.
Before You Begin Who Should Read This Manual This document is for the person who is responsible for installing, configuring, and maintaining the PB3 Mobile Printer. This document provides you with information about the features of the PB3, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the PB3, you should be familiar with your network and general networking terms, such as IP address.
Before You Begin x PB3 Mobile Printer User’s Guide
Learning About the PB3 Mobile Printer The PB3 Mobile Printer is a full-featured portable receipt printer designed for a variety of job environments where point of service receipts are required.
Belt loop knob Battery door latch Serial port PB3 Serial Port, Belt Loop Knob, and Battery Door Latch The printer features are described in the next table. PB3 Feature Descriptions 2 Feature Description Power button Press once to turn the printer on or off. Feed button Press to feed paper out of the printer. You can also press Feed to print a configuration test page. For help, see “Printing a Configuration Test Page” on page 11. Paper door handle Pull to open the paper compartment door.
Understanding the LEDs Communications LED Battery LED Data and Status LED PB3 LED State Descriptions LED State Description Communications Flashing Green Power is on. PB3 is in RS-232 or IrDA mode. Battery PB3 Mobile Printer User’s Guide Steady Green PB3 is communicating with host in RS-232 or IrDA mode. Flashing Blue Power is on. PB3 is in Bluetooth or 802.11 mode. Steady Blue PB3 is communicating via Bluetooth or 802.11 radio. Steady Red Low battery charge.
PB3 LED State Descriptions (continued) LED State Description Data and Status Off Card was read successfully, or card cannot be read (for optional magnetic stripe reader). Steady Green Card reader is ready to accept data (for optional magnetic stripe reader). Flashing Red Printhead is too hot. Printing is paused until printhead reaches normal operating temperature. Steady Red One of three conditions: • Printer is out of paper. • The paper door is open.
3 Insert the end of the battery without contacts into the battery compartment first. The contact end drops into place. Be sure you insert the battery correctly, or you may damage the battery contacts in the printer. 4 Close the battery door and slide the latch away from the belt loop knob to lock the latch. To remove the battery • Unlock and open the battery door and tip the printer to one side to remove the battery.
After about three hours the Battery LED turns off. The battery is fully charged. 10 9 8 11 12 1 2 3 7 6 5 4 Note: The wall mounted charger is Class II equipment. Multiple plug configurations comply with most international standards. The wall mounted charger is not supplied with plugs for use in Korea. Using the 2-Bay Battery Charger Use the 2-bay battery charger to charge the batteries. To use the 2-bay charger 1 Plug the AC adapter into the 2-bay charger. 2 Connect the adapter to AC power.
4 Slide the battery towards the LEDs. The battery snaps into place. If the battery is not charged, the Status LED for that bay turns red. The Status LED turns green when the battery is charged. Battery Safety Information Follow these tips for maintaining the PB3 battery: • Be sure to fully charge the battery before long printing sessions, such as printing receipts with many bar codes and graphics. • For maximum battery life, Intermec recommends charging the battery at 25°C (77°F).
Loading Paper To prevent possible damage to the print mechanism, use only receipt paper rolls that are not fastened to the inside core in any way. Otherwise the core will be pulled into the mechanism causing jamming and possible gear damage. To load paper 1 Lift the paper door handle and pull it gently to open the door. 2 Place the 3-inch paper roll into the printer as shown in the next illustration. The paper supply should unwind from the bottom.
3 Unroll about 3 inches of paper from the roll and position it between the printhead guides. Printhead guide Printhead guide 4 Close the paper door. The door clicks when completely closed. 5 Fold the door handle flush with the printer. 6 Press the Power button to turn the printer on. 7 Press and hold the Feed button to verify that the paper advances correctly. Tearing Paper Note: Using the tear bar is the only way to tear the paper.
Using the Belt Loop 1 Place the belt loop over your belt and snap it to secure it. 2 Insert the belt loop knob into the connector slot on the belt loop and slide the printer down until the knob clicks into place. 3 To disconnect the printer from the belt loop, press both of the connector latches and slide the belt loop knob out of the slot. Note: Do not try to remove the printer from the belt loop without pressing both latches.
Printing a Configuration Test Page Once the battery is charged and paper is loaded, you can print a configuration test page. Use this information for reference when installing the PB3 and to verify correct printer operation. If you cannot print the test page, see “Troubleshooting” on page 19. Note: If you are using the AC adapter/charger as a power source, the printer will not print unless a battery is installed. To print a test page 1 Make sure the printer is off before you begin.
INTERMEC PRINTER V1.ØØ (C) 2ØØ8 Power Timer: OFF, Manual Mode Wireless Mode. 115.
Setting Up Bluetooth or 802.11 Communications If your PB3 includes the optional Bluetooth module, the printer is configured by default for Bluetooth connections at a baud rate of 115200. The PB3 cannot initiate a Bluetooth connection. You must connect to the PB3 from a host, such as a handheld computer. See the documentation for your computer for more information on connecting to Bluetooth devices. Note: When the printer is set for Bluetooth or 802.
Setting Up IrDA Communications For an IrDA connection to the host computer, you need to: • configure the PB3 for an IrDA connection. For help, see “Changing Printer Connection Settings” on page 15. • install a custom application onto the host computer that allows the the computer to send data to the PB3 to print. For more information on developing or installing a custom application, see your computer user’s manual.
Changing Printer Connection Settings Connection settings are changed by the DIP switches located inside the battery compartment. Follow the next procedure to change DIP switch settings. Use caution when changing DIP switch settings. Carefully use a pointer on the dip switch to toggle its position. Do not use a screwdriver and do not apply excessive force. To change printer settings with the DIP switches 1 Open the battery door and remove the battery.
O O N 1 FF 8 2 Change DIP switch settings by carefully pressing a pointer into the switch and sliding it to the other side. For more information, see the table on the next page.
DIP Switch Settings Turn These DIP Switches On To Set This Parameter 1 Enable Bluetooth or 802.
Using the Magnetic Stripe Reader If your PB3 includes the optional magnetic stripe reader, follow the next procedure to read cards. Note: You need an application running on the host computer to read data from the card. For more information, see the XSim Programmer’s Reference Manual. PB3 Magnetic Stripe Reader Slot To use the magnetic stripe reader 1 Position the card so the magnetic stripe faces the paper door. 2 Quickly swipe the card through the reader in either direction.
When you load a new roll of paper or when voids in the printout are apparent, clean the printhead and platen roller as described next. Do not use sharp objects to clean the printhead. This may damage the printer and require service or repair. To clean the printhead and platen roller 1 Remove the paper from the printer. For help, see “Loading Paper” on page 8.
Problems and Solutions Most printer operation, print quality, or printer communication problems can be fixed easily. The next table includes some common printer problems and possible solutions. PB3 Problems and Solutions Problem Solution Printer does not feed paper correctly. Remove jammed paper and reload paper supply. Printer does not print. Make sure the paper supply is loaded correctly. Install a battery.
Calling Product Support Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. If you cannot find the answer to your problem at Knowledge Central or in the “PB3 Problems and Solutions” table, you may need to call Intermec Product Support. To talk to a Product Support representative in North America or Canada, call: 1-800-755-5505 Outside the U.S.A.
The PB3 is compatible with the XSim printer language, as well as with a subset of ESC/P commands. For more information, see one of these manuals: • XSim Programmer’s Reference Manual • ESC/P Programmer’s Reference Manual Intermec’s Printing Resource Kit provides tools for developing mobile printing solutions for the PB3. For more information, visit www.intermec.com and choose Products > Applications & Software > Developer Library > Developer Resource Kits. Note: You can also download SDKs from www.
1 Print a configuration test page. For help, see “Printing a Configuration Test Page” on page 11. 2 Configure the printer for a serial connection and connect it to the host computer with a serial cable. For help, see “Setting Up Serial Communications” on page 14. 3 Open Tera Term. The printer turns on when the program connects to the printer. Note: If the printer does not turn on, you need to cycle power to the printer. Remove and install the battery, or unplug and connect the AC power connector.
11 Select Control > Macro. 12 Browse to the location of the ConfigurationHardwareInformationTTMacro.ttl file. 13 Select and open the file. 14 In the Enter Printer MODEL Number field, enter the printer model number from the configuration test page, and click OK. 15 In the Enter Printer SERIAL Number field, enter the printer serial number from the configuration test page, and click OK.
Specifications PB3 Mobile Printer Specifications Specification Description Height 57 mm (2.25 in) Width 120 mm (4.75 in) Length 152 mm (6 in) Weight (with battery and paper) 0.58 kg (1.3 lb) Power 7.
Accessories These accessories (sold and ordered separately) are available from Intermec: • Battery • AC Adapter/Charger. Charges the battery and runs the printer on AC power (battery must be installed or printer will not print).
Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2010 Intermec Technologies Corporation. All rights reserved.