PC23 | PC43 Desktop Printer PC23d, PC43d, PC43t User Manual
Intermec by Honeywell 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec by Honeywell.
Document Change Record This page records changes to this document. The document was originally released as Revision 001. Version Number Date Description of Change 005 12/2014 Revised to support MR7 firmware release. 004 2/2014 Added updated information on installing InterDriver. 003 8/2013 Added information to support the latest firmware version K10.05: • How to select a printer command language on the icon printer. • How to print a test label in idle mode. • Updated media specifications.
iv PC23 and PC43 Desktop Printer User Manual
Contents Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Mount the Printer on a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 PC23 Wall-Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 PC43 Wall-Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Printer Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents How to Print on RFID Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 About RFID Tag Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Run the RFID Calibration Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Calculate RFID Tag Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents About Printer Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Save a Printer Profile from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Load a Printer Profile from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 How to Load a Printer Profile with Programming Commands . . . . . . . . . . . . . . . 95 About USB Storage Device Directories . . . . . .
Contents 6 Maintain the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Clean the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 Replace the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Clean the Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents C Print Labels with INPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 About the INPrint Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Print INPrint Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Predefined INPrint Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin • Do not spray the printer with water. If you are using a hose to clean the premises in an industrial environment, remove the printer or carefully protect it from spray and moisture. • You must implement both hardware and software safety precautions to prevent the possibility of undefined system states. • You must ensure that dangerous conditions cannot occur under any circumstances, even for a brief period of time.
Before You Begin Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. Web Support Visit the Intermec website at www.intermec.com to download our current manuals (in PDF).
Before You Begin Related Documents The Intermec website at www.intermec.com contains our documents (as .pdf files) that you can download for free. To download documents 1 Visit the Intermec website at www.intermec.com. 2 Click the Products tab. 3 Using the Products menu, navigate to your product page. For example, to find the PC43 product page, click Printers > Desktop > PC43. 4 Click the Manuals tab. If your product does not have its own product page, click Support > Manuals.
1 About the Printers This chapter introduces the PC23 and PC43 printers, and includes descriptions of printer features and basic operation.
Chapter 1 — About the Printers About the PC23 and PC43 The PC23 and PC43 printers are compact, easy-to-use bar code label printers that fit easily on a desktop. The printers can be connected to a single desktop PC for stand-alone operation or to a wired or wireless network for ease of connectivity. Both printers are available in direct thermal (DT) models. The PC43 is also available in a thermal transfer (TTR) model for printing with a ribbon.
Chapter 1 — About the Printers Printer Features Use the next illustrations to locate printer features. .
Chapter 1 — About the Printers .
Chapter 1 — About the Printers .
Chapter 1 — About the Printers About the Front Panel There are two front panels available for the printers: • LCD (liquid crystal display) • Icon (no display) Both versions of the front panel include the Print button and the Ready-to-Work™ indicator. The PC23 and PC43 with the LCD also have a USB host port on the front panel. About the Ready-to-Work Indicator The Ready-to-Work indicator on the front of the printer turns on when the printer is ready to print.
Chapter 1 — About the Printers Ready-to-Work Indicator Status (Continued) Ready-to-Work Indicator Status Description Off Printer is turned off, not communicating, or not ready to print. For example, the printer may still be starting up, or a firmware upgrade is underway. About the Icon Front Panel The icon front panel includes a graphical panel and a Print button. As you use the printer, the icons turn on or off to indicate printer status.
Chapter 1 — About the Printers Icon Front Panel - Status Icons (Continued) Icon Color and Description Printer Models On: General error Off: No errors All On: Ribbon is jammed or empty Off: No error TTR only On: Media is jammed or empty Off: No error All On: Print mechanism is open or not latched All properly Off: Print mechanism is closed correctly On: Printhead too hot Off: Printhead temperature OK All About the LCD Front Panel The printer LCD interface includes a screen, navigation buttons, an
Chapter 1 — About the Printers Caution: Do not tilt the screen past its maximum angle or you could damage the screen. LCD Interface Navigation Button Descriptions Button Description Menu/Home button. Press to toggle between the Ready screen and the printer Main Menu. Directional pad: Press , , , or to move the selection highlight to another item. Press to select the highlighted item and to save settings in a menu or list. Back button.
Chapter 1 — About the Printers Note: Icons for Wi-Fi and Bluetooth status appear only when the optional Wi-Fi/Bluetooth module is installed. The IP address appears when the printer is connected to an Ethernet or wireless network and the Idle Information parameter is set to IPv4 address. By default, the bottom of the screen shows the printer command language, the IP address, and the time and date. You can customize the screen as necessary to show different kinds of information.
Chapter 1 — About the Printers View Basic Printer and Connection Information In the Ready screen, use the control panel buttons to select an icon in the status bar at the top of the screen to view printer or connection information. 1 Press any arrow key to select the one of the icons in the status bar at the top of the Ready screen. 1SJOUFS JOGPSNBUJPO JDPO TFMFDUFE 4UBUVT CBS Ready Fingerprint 10.200.27.89 2 Press 01/04/2014 12:00 . A list of basic printer or connection information appears.
Chapter 1 — About the Printers About the Main Menu In the printer Ready screen, press to view the Main Menu. Main Menu Programs Settings Tools Wizards Press and to highlight Main Menu items, and then press select that item: to • Select Programs to see a list of programs installed on the printer. This list includes utility programs provided as part of the printer firmware, and programs you have installed on the printer.
Chapter 1 — About the Printers Navigate in the Main Menu Use the navigation buttons to select menus and menu items. In the Main Menu: • Press to toggle between the Main Menu and the Ready screen. • Press to return to the Ready screen. In the Programs, Settings, Tools, or Wizards menus: Press and to change the item in the list, and then press (the center of the directional pad) to select the item. Another menu or a list of items appears. • Press to return to the previous screen or menu.
Chapter 1 — About the Printers About the Onscreen Keypads When you are changing settings, you may need to use the alphanumeric or numeric keypads on the screen. Password a a b c k l m n o p q t u v w x y d e f g h r i j s Y z @ . 123 Alphanumeric Keypad - Alphabetic Characters Password 1 1 3 4 2 5 6 9 7 8 0 _ + { | @ ^% *& ( ) - = } \ [ ] Y : < “ ~ ? $ ! . abc ; > , ` / # Alphanumeric Keypad - Numeric Characters and Punctuation Password 1 7 8 9 Y 4 5 6 - 1 2 3 .
Chapter 1 — About the Printers For either keypad: Press , , , or to select a character, and then press that character. • Press Y to delete the last character you entered. For the alphanumeric keypad only: • to enter Select 123 or ABC and then press to toggle between the alphabetic and numeric keys. • In the alphabetic keypad, select and then press to toggle between uppercase and lowercase letters. • In the numeric keypad, select and then press to toggle between shifted and unshifted key characters.
Chapter 1 — About the Printers Printing Wizards (Continued) Name Description Loading Ribbon (TTR printers only) Shows how to load a roll of ribbon. Communications Wizards Name Description Line Analyzer Logs all incoming data on all communications channels and saves the data to a log file. For experienced users. Wireless 802.11 Looks for wireless networks and sets up Wi-Fi communications. This item appears in the Communications wizards list when the optional Wi-Fi/Bluetooth module is installed.
Chapter 1 — About the Printers Use a Wizard The available wizards depend on the hardware you have installed in the printer. 1 From the Ready screen, press 2 Select Wizards and press 3 Select a category and press . The Main Menu appears. . . 4 Select a wizard from the list and press . The wizard begins. 5 In a wizard: • Use • Press • Select or to select items in a list. to select the highlighted item. and press to continue to the next screen.
Chapter 1 — About the Printers About Fingerprint Fingerprint is a BASIC-inspired general purpose printer language. Use Fingerprint to design custom label formats and write printer application software. If you plan to run Smart Printing applications directly on the printer, without connecting to a PC, select Fingerprint as your printer command language. For more information, see the Intermec Fingerprint Command Reference Manual. The printer uses the Fingerprint printer command language by default.
Chapter 1 — About the Printers About ZSim ZSim (ZPL command language simulator) interprets Zebra™ programs (ZPL II or later) without requiring any host programming changes. If you are sending ZPL label files to the printer, select ZSim as your printer command language. For more information, see the ZSim Command Reference Manual. About DSim DSim (DPL command language simulator) interprets Datamax™ data streams without requiring any host programming changes.
Chapter 1 — About the Printers The printer command language is saved to memory, and remains set to ESim/ZSim until you change this setting. How to Set the Printer Command Language You can use one of these methods to change the printer command language: • • • Printer web page Main Menu PrintSet 5. For more information, see the PrintSet 5 online help.
Chapter 1 — About the Printers Set the Command Language from the Main Menu If you have an LCD printer, you can change the printer command language from the Main Menu. 1 Make sure that the printer has media and ribbon (if necessary) installed. 2 From the Ready screen, press . The Main Menu appears. 3 In the Main Menu, select Settings > System Settings > General. 4 In the General settings list, press Language. to scroll to Command 5 Press or to select a different command language. 6 Press or .
Chapter 1 — About the Printers 6 When you see the language you want to use, release . 7 The printer automatically reboots and starts in the command language you selected. Mount the Printer on a Wall You can mount the printers vertically on a wall or other surface. The printer must be mounted so the media output slot faces down. Use the following guidelines for selecting a mounting location: • • • • Choose a location within 1.5 m (5 ft) of an electrical outlet.
Chapter 1 — About the Printers 2 Install the mounting hardware. If you need to use anchors, install them first. 3 Place the printer mounting holes on the mounting hardware and slide the printer down to lock it in place.
Chapter 1 — About the Printers PC23 Wall-Mounting Template Use this template to correctly locate wall-mounting hardware for the PC23d printer.
Chapter 1 — About the Printers PC43 Wall-Mounting Template Use this template to correctly locate wall-mounting hardware for the PC43d and PC43t printers.
Chapter 1 — About the Printers Printer Options and Accessories Note:Some printer configurations do not support all accessories. For more information, contact your local Intermec representative. Printer Options and Accessories Accessory Description 300-dpi Printhead Replaces the standard 203-dpi printhead. USB-to-Serial Adapter USB to RS-232 adapter. Connects to printer USB Host port and provides serial connectivity to a PC. USB-to-Parallel Adapter USB to IEEE 1284 adapter.
Chapter 1 — About the Printers Printer Options and Accessories (Continued) Accessory Description Media Cover Lock Bracket With customer-supplied lock, allows media cover to be secured. Linerless Roller Non-stick platen roller dispenses printed labels when you use linerless media stock. For PC43. Battery Base Pedestal-style base holds rechargeable battery (sold separately) and attaches to base of printer. Uses printer AC power adapter to charge battery. For PC43d.
Chapter 1 — About the Printers PC43d Printer and Battery Base For help installing the printer on the battery base, see the PC43d Battery Base Installation Instructions. Note: Printing speed depends on the actual battery charge level. The maximum print speed for a PC43d running on battery power is 6 ips for 203 dpi and 4 ips for 300 dpi.
Chapter 1 — About the Printers Battery Base LEDs When the battery base is connected to AC power, the LEDs indicate the battery charge status. LEDs: Battery Base Connected to AC Power LEDs Battery Charge Status 95% to 100% 76% to 94% 51% to 75% 26% to 50% 0% to 25% Battery out of charging temperature range. Battery error. When the battery base is not connected to AC power, you can press the Charge Level button to briefly turn on the LEDs and see the battery charge level.
Chapter 1 — About the Printers LEDs: Battery Base Not Connected to AC Power (Continued) LEDs Battery Charge Level Battery is 0% to 10% charged. Battery out of operating temperature range. Battery error. Battery Precautions Follow these precautions when using the printer with the Battery Base: • • • • 30 Use only the battery supplied by Intermec. Risk of explosion if battery is replaced by an incorrect type. Use of another battery may present a risk of fire or explosion.
Chapter 1 — About the Printers Charge the Battery When the battery base is connected to AC power, the LEDs indicate the charging status of the battery. 1 Make sure that the PC43d is properly installed on the base. For help, see the PC43d Battery Base Installation Instructions. 2 Connect the power cord from the battery base to the printer. 3 Connect the battery base to AC power. The battery begins to charge and the battery base LEDs turn on to indicate charge status. The battery is fully charged in 4 hours.
Chapter 1 — About the Printers 4 To see the current battery charge level, press the Charge Level button on the front of the base. The battery base LEDs briefly turn on to indicate the current charge level. The LEDs turn off to save power.
2 Set Up the Printer This chapter explains how to load media and ribbon, print test labels, and adjust the print quality.
Chapter 2 — Set Up the Printer About Media The printers can print on labels, tickets, tags, and continuous stock. The procedure you use to load media depends on how you are operating the printer and the options you have installed. About Linerless Media If you are printing on linerless media, follow these guidelines for best results: • • • You must install the linerless roller accessory before printing. For more information on this accessory, contact your local sales representative.
Chapter 2 — Set Up the Printer 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid. 2 Pull the locking tab up.
Chapter 2 — Set Up the Printer 3 Slide the media holders to adjust the distance between them, and place the media roll between the holders. 4 Make sure the holders are snug against the sides of the media roll, and then press the locking tab down to lock the media holders in place.
Chapter 2 — Set Up the Printer About Tear-Off Printing In tear-off printing, you manually tear printed labels, tickets, wristbands, and other printed media from the front of the printer. After you load media, you need to configure the feed adjust settings. These settings allow for printing from the top edge of the label. You may need to adjust the recommended values slightly depending on your media type, supply method, and roll sizes, or because of individual differences between printers.
Chapter 2 — Set Up the Printer 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid. 2 If there is an empty media core in the media compartment, remove the core. 3 If you are going to load the same size media, continue with the next step. If you are using large rolls of media stored outside the printer, such as in an external media holder, feed the media through the external media feed slot.
Chapter 2 — Set Up the Printer To adjust the media holders for a different media size: a Pull the locking tab up. b Slide the media holders to adjust the distance between them, and place the media roll between the holders.
Chapter 2 — Set Up the Printer c Make sure the media holders are snug against the sides of the media roll, and press the tab down to lock the media holders in place. 4 If you are using notched or black mark stock, slide the label stop sensor so the notches or marks pass over the sensor.
Chapter 2 — Set Up the Printer 5 For the PC23d and PC43d, thread the media under the tip guides on the media holders and past the front of the printer. For a PC43t, thread the media through the media guides and past the front of the printer. To adjust the width of the media guides, slide the guides as needed to fit your media. 6 Close the printer lid until it snaps shut. 7 Turn the printer on and configure the feed adjust settings.
Chapter 2 — Set Up the Printer About Cut-Off Printing In cut-off printing, each label is automatically cut from the media roll immediately after the label is printed. You can print on non-adhesive, continuous label stock. You can also use self-adhesive labels with a liner, but you must cut only the liner. Caution: You must not use the cutter to cut through any kind of adhesive, or other soft material, that may stick to the cutting parts and render the cutter inoperable or even damage the electric motor.
Chapter 2 — Set Up the Printer Load Media for Cut-Off Printing Cut-off printing is supported only by the PC43 printer with the cutter module installed. 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid. 2 If there is an empty media core in the media compartment, remove the core. 3 If you are going to load the same size media, continue with the next step.
Chapter 2 — Set Up the Printer To adjust the media holders for a different media size: a Pull the locking tab up. b Slide the media holders to adjust the distance between them, and place the media roll between the holders.
Chapter 2 — Set Up the Printer c Make sure the media holders are snug against the sides of the media roll, and press the tab down to lock the holders in place. 4 For the PC43d, thread the media under the tip guides on the media holders.
Chapter 2 — Set Up the Printer For the PC43t, thread the media through the media guides. To adjust the width of the media guides, slide the guides as needed to fit your media. 5 Thread the media into the slot in the cutter accessory and out through the front of the cutter. 6 Close the printer lid until it snaps shut.
Chapter 2 — Set Up the Printer 7 Turn the printer on and configure the cutter: • If you have an icon printer, use PrintSet 5 to configure the cutter. • If you have an LCD printer, continue with the next step. 8 After the printer finishes starting up, press . 9 Select Settings > Printing > Cutter. 10 In the Cutter Control options, select Automatic. 11 Press or . A “Save Changes?” message appears. 12 Press to save your changes and exit the Settings menu. 13 Configure the feed adjust settings.
Chapter 2 — Set Up the Printer Load Media for the Label Dispenser To use the label dispenser accessory for printing, you print labels on self-adhesive label stock with a liner. As each label is printed, the label is automatically peeled from the liner and is presented at the front of the printer for manual removal. 1 Pull one or both of the printer latches toward the front of the printer and lift the printer lid. 2 If there is an empty media core in the media compartment, remove the core.
Chapter 2 — Set Up the Printer To adjust the media holders for a different media size: a Pull the locking tab up. b Slide the media holders to adjust the distance between them, and place the media roll between the holders.
Chapter 2 — Set Up the Printer c Make sure the holders are snug against the sides of the media roll, and press the tab down to lock the holders in place. 4 If you are using notched or black mark stock, slide the gap sensor so the notches or marks pass over the sensor.
Chapter 2 — Set Up the Printer 5 For the PC43d, thread the media under the tip guides on the holders. For the PC43t, thread the media through the media guides. To adjust the width of the media guides, slide the guides as needed to fit your media. 6 Open the label dispenser front door. 7 Remove the label closest to the end of the liner.
Chapter 2 — Set Up the Printer 8 Route the liner through the slot in the front door of the label dispenser. Do not pull on the media to take up the slack. The liner should be over the roller in the printer and under the roller in the front door of the label dispenser. 9 Close the front door. 10 Close the printer lid until it snaps shut. 11 Turn the printer on and configure the feed adjust settings.
Chapter 2 — Set Up the Printer Load External Media To use large rolls of media or tag stock (up to 8-in diameter), you can load the media from outside the printer. 1 Place the media behind the printer. 2 Feed the media into the printer through the external media feed slot. &YUFSOBM NFEJB GFFE TMPU 3 Thread the media through the media holders or media guides as you would for media installed inside the printer.
Chapter 2 — Set Up the Printer Load Ribbon Note: The PC43t only supports “ink out” operation. 1 Press the printer latches toward the front of the printer and open the printer lid. 2 If there is an empty ribbon core in the media compartment, remove the core and set it aside. 3 Remove and discard the full ribbon takeup core.
Chapter 2 — Set Up the Printer 4 Place the new ribbon roll between the rear ribbon holders. The ribbon should come off the roll as shown in the illustration. 5 Place the takeup core between the front takeup core holders.
Chapter 2 — Set Up the Printer 6 Attach the end of the ribbon to the takeup core. 7 Turn the slack-wheel to take up slack in the ribbon.
Chapter 2 — Set Up the Printer 8 Close the printer lid until it snaps shut. 9 If you have already configured the printer for thermal transfer printing, continue with the next step. Otherwise, from the printer Main Menu, select Settings > Printing > Media > Print Method > Ribbon (TTR). For an icon printer, you must use the printer web page or Intermec PrintSet 5 to configure thermal transfer printing. 10 Save your changes.
Chapter 2 — Set Up the Printer Use the Notchless Ribbon Core Adapter Use the optional ribbon core adapter to load media without notches in the core. The ribbon core adapter is sold separately. For information on purchasing this accessory, contact your local sales representative. 1 Insert one adapter into the media core and one adapter into the takeup core. 2 Center the media roll and takeup core on the adapter.
Chapter 2 — Set Up the Printer 4 Place the ribbon roll and adapter into the rear media holders. For “ink out” operation (default), the ribbon should come off the back of the roll. 5 Place the takeup core and adapter between the front media holders. 6 Route the ribbon under the print mechanism and up to the takeup core.
Chapter 2 — Set Up the Printer 7 Attach the ribbon to the takeup core. 8 Turn the slack-wheel to take up slack in the ribbon. Connect the Printer to Power Caution: Use only the AC power adapter supplied with the printer. The use of a power adapter not approved by Intermec voids the product warranty and may damage the printer. 1 Connect the power adapter to the power port on the rear of the printer. 2 Connect the power adapter to AC power.
Chapter 2 — Set Up the Printer 3 Press the power switch to turn the printer on. As the printer starts up: • a progress bar appears on the LCD printer screen. When the printer has finished starting up, the Ready screen appears, and the blue Ready-to-Work™ indicator turns on and stays on. the icons turn on and then turn off one at a time on the icon panel. When the printer has finished starting up, the blue Ready-to-Work indicator turns on and stays on.
Chapter 2 — Set Up the Printer How to Set Up an Icon Printer If your printer has the icon front panel, follow these guidelines for connecting and setting up the printer. The way you set up an icon printer depends on whether you plan to connect the printer to your network or to a single PC. If your network automatically assigns communications parameters (such as IP addresses) to devices, you can set up the printer through the printer web page.
Chapter 2 — Set Up the Printer Set Up an Icon Printer with Ethernet If your icon printer includes the Ethernet network option, follow this procedure to obtain the printer IP address and configure settings through the web page interface. Note: Before you begin, use InterDriver to install the driver for the printer on your desktop PC. 1 Connect the printer to your Ethernet network and turn the printer on. Wait until all the icons turn off. 2 Press and hold the Feed button. The printer feeds one label.
Chapter 2 — Set Up the Printer Calibrate the Media Feed and Print Test Labels on the Icon Printer For the icon printer, follow this procedure to automatically calibrate the media feed and print test labels. 1 Make sure that the printer has media and ribbon (if necessary) installed. 2 Turn off the printer. 3 Turn the printer back on. All the LEDs light up. As the printer starts up, the LEDs turn off one by one, starting with the bottom right LED.
Chapter 2 — Set Up the Printer About Test Labels You can print a test label to check print quality and get configuration information, including lists of the fonts, images, and applications installed on the printer. Use one of these methods to print a test label: • In Start Up mode • In Idle mode • From the Main Menu • From PrintSet 5 You can also print test labels from the printer web page, which requires a network connection to a desktop PC.
Chapter 2 — Set Up the Printer 2 On the icon printer, press and hold print. until the test label starts to On the LCD printer, press and hold until the Media Calibration Wizard appears. To print a label with the current print settings, select and press . Print a Test Label from the Main Menu If you have an LCD printer, you can print a test label from the Main Menu. 1 Make sure that the printer has media and ribbon (if necessary) installed. 2 From the Ready screen, press .
Chapter 2 — Set Up the Printer To achieve the best possible print quality, follow these guidelines: Run the RFID calibration wizard to determine the best Tag Position and Output Power for RFID media. • If necessary, modify the Tag Position (TAGADJUST variable) to make sure the RFID labels are properly aligned with the antenna. • Avoid printing on the thickest part of the label when possible.
Chapter 2 — Set Up the Printer Use one of these methods to calculate Tag Position: • • Run the RFID wizard. Manually calculate the Tag Position. Run the RFID Calibration Wizard Run the RFID calibration wizard to determine the best Tag Position and Output Power (UHF inlays, only) for RFID media. Note: After you determine the correct RFID media settings, you can save these settings to a printer profile and load the profile when you need to print on the specific RFID media.
Chapter 2 — Set Up the Printer Calculate RFID Tag Position You can perform a manual calculation to come up with an estimate of the RFID Tag Position. Because this value is an estimate, you may need to slightly adjust the calculated value to achieve the best results. 1 Make sure Start Adjust and Stop Adjust are set to 0. 2 Measure the yChip value, which is the distance between the RFID chip and the media edge aligned with the tear bar. -BCFM UPQ PG GPSN /FYU MBCFM .
Chapter 2 — Set Up the Printer 70 PC23 and PC43 Desktop Printer User Manual
3 Connect the Printer This chapter explains how to connect the PC23 and PC43 printers to a PC and to an Ethernet or wireless network.
Chapter 3 — Connect the Printer About Printer Drivers Before you can use the printer with Microsoft Windows printing applications, you need to install printer driver software on the PC. Drivers enable the printer to communicate with your PC and with software applications such as Honeywell PrintSet 5. Note: Although Windows may auto-detect the printer when you connect it to a PC through a USB port, you must still install printer drivers on the PC for correct printer operation.
Chapter 3 — Connect the Printer 7 When you reach the InstallShield Wizard Complete page, click Next. The InterDriver Wizard appears. 8 From the Welcome to InterDriver Wizard page, make sure Install printer drivers is selected and then click Next. 9 Follow the onscreen instructions in the InterDriver Wizard. 10 When you reach the Completing the InterDriver Wizard page, click Finish. 11 When the InterDriver Wizard Completed Successfully page appears, click Next.
Chapter 3 — Connect the Printer Connect the Printer Using a USB Cable The printer supports USB connections to a desktop PC. You do not need to set up any parameters for USB communications. Note: You must install InterDriver to use a USB connection to a Windows PC. For more information, see the PrinterCompanion CD that came with your printer. 1 Download and install the InterDriver software on your PC.
Chapter 3 — Connect the Printer Connect the Printer Using a Serial or Parallel Cable If you have the optional USB-to-Serial adapter cable or USB-to-Parallel adapter cable for the printer, you can connect the printer to the serial or parallel port on a PC. 1 Connect the adapter cable to the USB host port on the printer. 64# IPTU QPSU 2 For a USB-to-Serial adapter, connect the adapter cable to the serial port on your PC. Continue with the next step.
Chapter 3 — Connect the Printer How to Connect the Printer to Your Network You can connect the printer to your network using the: • Ethernet interface. • Wi-Fi + Bluetooth wireless interface. These network interfaces provide features such as security, FTP server, web page, and Alert handling. Connect the Printer to an Ethernet Network If your printer has an Ethernet module, you can connect it to your wired network.
Chapter 3 — Connect the Printer 2 Get the IP address for your printer: • For an LCD printer, from the Main Menu select Settings > Communications > Ethernet and find the IP address. For an icon printer, press and hold until the test label with the IP address starts to print. 3 Configure the necessary Ethernet settings: • • For an LCD printer, from the Main Menu select Settings > Communications > Ethernet.
Chapter 3 — Connect the Printer For a printer with the LCD interface, the Wi-Fi Connection icon shows the status of the connection. 8J 'J $POOFDUJPO JDPO Ready Fingerprint 10.200.27.89 01/04/2014 12:00 For a printer with the icon interface, the Wi-Fi icon turns on to show that Wi-Fi is enabled. 8J 'J JDPO If you are not using a DHCP network, follow the next procedure to manually assign network settings (such as the printer IP address) to a printer with the LCD interface.
Chapter 3 — Connect the Printer 2 Select Settings > Communications > Wireless 802.11. Wireless 802.
Chapter 3 — Connect the Printer Configure Wi-Fi Communications from the Printer Web Page You can use the printer web page to configure wireless communications on the printer. Note: To configure the printer from the web page, the printer must be turned on and connected to your Wi-Fi or Ethernet network. 1 On your PC, open a browser. 2 In the Location or Address bar, type the printer IP address and press Enter. The printer web page appears. 3 Click Login. The Login page appears.
Chapter 3 — Connect the Printer About Bluetooth Communications The printer supports Bluetooth communications when the optional Wi-Fi/Bluetooth module is installed. When Bluetooth is enabled, you can connect the printer to other Bluetooth devices, such as bar code scanners and keyboards. You can also make the printer discoverable by Bluetooth-enabled devices such as mobile computers.
Chapter 3 — Connect the Printer The icon is white when the Bluetooth connection is active, and gray when the connection is inactive or disabled. Connect to a Bluetooth Device by Reading a Bar Code To connect a Bluetooth-enabled bar code scanner to the printer, use the scanner to read the “Scan to Connect” bar code. 1 Make sure your printer is ready to print. 2 On your desktop PC, start a web browser. 3 In the address field, type the printer IP address and then press Enter. The printer web page appears.
Chapter 3 — Connect the Printer Configure Bluetooth Communications from the Main Menu This section explains how to configure Bluetooth settings from the printer Main Menu. You may need to configure these settings if you want to connect to a mobile computer through Bluetooth. 1 From the Ready screen, press . The Main Menu appears. 2 Select Settings > Communications > Bluetooth. 3 Change settings as needed for your Bluetooth device. 4 When you are finished, save your changes and restart the printer.
Chapter 3 — Connect the Printer 4 Type your Username and Password in the entry fields, and then click Login. The default username is itadmin and the default password is pass. 5 Click Configure. The Configuration Summary page appears. 6 To see a complete list of printer settings, click Configuration Summary. To configure printer settings, use the links in the navigation pane: • For serial port, Wi-Fi, or Bluetooth settings, click Communications.
Chapter 3 — Connect the Printer About the USB Host Port You can use the USB host interface port on the printer to connect these peripheral devices: USB Peripheral Devices Device Description Keyboard Use a standard USB keyboard to send Fingerprint printer language commands directly to the printer or to enter information if you are running a Smart Printing application. Bar code scanner Use Intermec USB bar code scanners for data input with a Smart Printing application.
Chapter 3 — Connect the Printer 2 Connect the device to one of the USB host ports. 64# IPTU QPSU 64# IPTU QPSU 3 If you connected a USB storage device to an LCD printer, select Tools > USB Menu for more options.
4 Configure the Printer This chapter explains how to view and change printer settings by using the Main Menu or the printer web pages.
Chapter 4 — Configure the Printer About Printer Configuration Settings Printer configuration settings determine how the printer operates. Printer Configuration Settings Setting Type Description Communications All communications and network settings: • Serial (appears when using serial connection to PC. Includes virtual COM port settings.) • Ethernet (appears when Ethernet module is installed) • Wireless 802.
Chapter 4 — Configure the Printer How to Configure the Printer Use one of these methods to view and change printer settings: • • • • • Printer web page Main Menu (LCD printers) PrintSet 5 Programming commands SmartSystems View the Configuration Summary If you are using Ethernet or Wi-Fi communications, you can view a complete summary of all printer configuration settings from the printer web page. You should have already connected your printer to your network and obtained an IP address.
Chapter 4 — Configure the Printer 4 Click Configuration Summary. The configuration summary appears. Configure the Printer from the Web Page If you are using Ethernet or Wi-Fi communications, you can change printer configuration settings from the printer web page. You should have already connected your printer to your network and obtained an IP address. 1 Open a web browser on your PC. 2 In the Location or Address bar, type the printer IP address, and then press Enter. The printer web page appears.
Chapter 4 — Configure the Printer 3 Click Login in the upper right corner of the screen. The Login page appears. 4 Type your Username and Password in the entry fields, and then click Login. The default username is itadmin and the default password is pass. 5 Click Configure. The Configuration Summary page appears. 6 To see a complete list of printer settings, click Configuration Summary.
Chapter 4 — Configure the Printer Configure the Printer from the Main Menu If you have an LCD printer, you can view or change configuration settings from the Main Menu. 1 From the Ready Screen, press . 2 Select Settings and press . The Settings menu appears with Communications selected. Settings Communications Printing System Settings Network Services 3 Select the settings you want to configure and make your changes. 4 Save your changes when prompted.
Chapter 4 — Configure the Printer How to Configure the Printer with Programming Commands You can change configuration settings by sending programming commands directly from your PC to the printer through a terminal program (such as HyperTerminal), a serial connection, or a network connection. If your printer uses the Fingerprint programming language, use the SETUP GET command followed by the node, subnode, and parameter setting.
Chapter 4 — Configure the Printer The following printer settings are not saved in a profile: • • • IP address for either IPv4 or IPv6 networks Media calibration settings for the label stop sensor Remote port or remote host values for a remote computer accessing the printer through raw TCP Save a Printer Profile from the Main Menu You can save current printer settings for an LCD printer as a printer profile and load that profile on another printer. 1 From the Ready screen, press . The Main Menu appears.
Chapter 4 — Configure the Printer How to Load a Printer Profile with Programming Commands You can load a saved LCD printer profile to another printer by sending programming commands directly from your PC to the printer through a terminal program (such as HyperTerminal), a serial connection, or a network connection. All commands are case-sensitive. Note: To load printer profiles that modify communication settings that require itadmin rights, you must log in as an itadmin: RUN “su -p pass itadmin”.
Chapter 4 — Configure the Printer USB Storage Device File Directories (Continued) File Type Place in This Directory Fingerprint script /scripts Firmware /firmware Installation package (UFF resource file) Root of USB storage device Start file Root of USB storage device Print a File from a USB Storage Device If you are uploading image files to the printer from a USB storage device, you can print an image file.
Chapter 4 — Configure the Printer 4 To upload all files to the printer, select Install All and then press . All valid files are uploaded to the printer memory. To upload only one file at a time: a Select the type of item you want to upload (Applications, Fonts, Forms/Layout, Web Forms, Images, Fingerprint Programs, or Display) and then press . b Select the file from the list and then press uploaded to the printer memory. .
Chapter 4 — Configure the Printer 4 Select Tools > USB Menu. 5 Select Configuration. 6 Select Export Configuration. A list of the available files appears. 7 Select the file to export and then press the USB memory device. . The file is exported to Install a Configuration File from a USB Storage Device After you save an .xml configuration file to a USB storage device, you can install it on the printer at any time.
Chapter 4 — Configure the Printer Upload or Delete Applications and Resources from the Printer Web Page From the printer web page, use the Manage page to upload or delete applications, fonts, images, label formats, or web forms. Note: You can only delete applications and resources you downloaded to the printer memory. You cannot delete resident applications or resources, which are installed as part of the printer firmware.
Chapter 4 — Configure the Printer 5 To upload an application or file to the printer: a Click Browse to locate your application or file. b Double-click the file to select it. c Click Upload. The application or file uploads to the printer. To delete an application or file, click the file name in the Customer Downloaded list and then click Delete. The file is deleted.
5 Troubleshoot the Printer This section explains how to troubleshoot the PC23 and PC43 printers.
Chapter 5 — Troubleshoot the Printer Call Product Support If you cannot find the answer to your problem in the “Troubleshooting” section, go to the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request customer support. If you still need help after visiting Knowledge Central, call Product Support. To talk to an Intermec Product Support representative in the U.S.A. or Canada, call: 1-800-755-5505 Outside the U.S.A. and Canada, go to www.
Chapter 5 — Troubleshoot the Printer Locate the Printer Configuration and Serial Numbers The printer configuration and serial numbers can be found on the product label located on the underside of the printer. $POGJHVSBUJPO MBCFM About Printer System Information Look in the System Information tab in the printer web pages for useful information and statistics on the printer hardware and firmware. This information can be useful when you contact Intermec Product Support for assistance or troubleshooting.
Chapter 5 — Troubleshoot the Printer System Information Tab in Printer Web Pages View Printer Statistics If your printer is connected to an Ethernet or Wi-Fi network, you can view printer statistics in the printer web page. 1 On your PC, open a browser. 2 In the Location or Address bar, type the printer IP address and press Enter. The printer web page appears. 3 Click the System Information tab. 4 Click Statistics.
Chapter 5 — Troubleshoot the Printer 5 Click a category to see more information. For example, click Print Statistics to see the number of labels printed and odometer values. Statistic Description System information Printer uptime and CPU usage, firmware and kernel versions, printer configuration and serial numbers, flash and RAM memory information. Print Statistics Total labels printed, RFID tag success rate, odometer values, total distance printed (printer and current printhead).
Chapter 5 — Troubleshoot the Printer 4 Click Odometer. The list of current odometer statistics appears. About Alerts To help maintain the printer, you can configure the printer to send alert messages when certain conditions occur. For example, the printer can send a message when the odometer reaches a certain value, or if the printhead is lifted during printing. There are three types of alerts: • Error alerts • Information alerts • Warning alerts You configure alert settings in the printer web page.
Chapter 5 — Troubleshoot the Printer Configure Alerts This section explains how to configure alerts and alert messages. You configure alert settings from the printer web page. Note: To configure the printer from its web page, the printer must be turned on and connected to your Wi-Fi or Ethernet network. 1 On your desktop PC, start a browser. 2 In the Location or Address bar, type the printer IP address and press Enter. The printer web page appears. 3 Click Login in the upper right corner of the screen.
Chapter 5 — Troubleshoot the Printer 7 Change alert settings as necessary. When you are finished, click Save. To restore default settings for all alerts on the page, click Default Settings. Maintenance and Error Alert Messages Use these tables to understand and troubleshoot some common error alerts you may receive and how to fix them. Maintenance and Error Alert Messages Message Description and Solution Label Not Taken Printing has been stopped because a label is obstructing the label taken sensor.
Chapter 5 — Troubleshoot the Printer Maintenance and Error Alert Messages (Continued) Message Description and Solution Faulty Dot The printhead has reached the number of faulty dots set in the Faulty Dots setting in Maintenance Alerts. You may need to replace the printhead. Replace Printhead The printer has reached a limit set in the Replace Printhead setting in Maintenance Alerts for the amount of media to print before replacing the printhead. Replace the printhead.
Chapter 5 — Troubleshoot the Printer Problems and Possible Solutions Use this table to understand and troubleshoot some common problems you may encounter. Problems and Possible Solutions Problem Possible Solution The printer does not feed media correctly. Remove the media from the media compartment and reinstall the media. The printer is connected to a serial port on my PC, but the printer is not working. Try these possible solutions: • Make sure the serial port settings are configured correctly.
Chapter 5 — Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution The printout is dark or there is Try these possible solutions in order: excessive bleeding on the media. • Make sure your media setting is appropriate for the type of media you are using. • The contrast may be too high. Decrease the contrast. • The printhead voltage may be incorrect or the energy control may be faulty. For help, contact your Intermec representative.
Chapter 5 — Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution When I feed or print a label, the Try these possible solutions in order: ribbon is not taken up. Instead, it • Make sure the ribbon is loaded spills out the front of the printer. correctly and that you are using the correct type of ribbon for the printer. • If you are using ribbon with a notchless core, you must use the ribbon core adapter for the ribbon feed to work properly. The ribbon breaks.
Chapter 5 — Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution The RFID module is installed in The printer is not communicating the printer, but “RFID” does not properly with the RFID hardware. For help, contact your local Intermec appear in the menu. representative. None of the RFID commands work. RFID is disabled. Enable RFID from the web page or the Main Menu. Go to Settings (Main Menu) or Configure tab (web page) > System Settings > Manage I/O.
Chapter 5 — Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution My icon printer uses the ZSim printer language and prints configuration labels every time I turn the power on. Icon printers running ZSimprint configuration labels on startup by default. To prevent this, use Notepad to create a .txt file named “STLABPD41nPM43.txt”. In the file, type “0”. Copy the file to the /home/user directory on the printer.
Chapter 5 — Troubleshoot the Printer 4 For an icon printer, watch the icon panel. When the bottom row of icons turns off, press and hold , and release when the icon begins flashing. For an LCD printer, watch the startup progress bar. When the bar is halfway across the screen, press and hold , and release when the first screen of the Startup Wizard appears. 5 Close the printer lid. The defaults are restored. For an LCD printer, follow the instructions in the Startup Wizard.
Chapter 5 — Troubleshoot the Printer 5 Click the Services tab > Restore Defaults. 6 Select the settings you want to restore: • Check the Network settings check box to restore defaults for all network connections, such as IP address and network name. • Check the User files check box to erase all files you uploaded to the printer memory. Check the System Settings check box to restore defaults for system settings, such as media width or maintenance alerts. 7 Click Restore Defaults.
Chapter 5 — Troubleshoot the Printer Restore Defaults from the Main Menu This topic explains how to reset printer settings to their default values from the Main Menu. You can choose to restore default network settings, keep or delete user-installed files, and to restore all system settings like media type or serial port settings. 1 From the Ready screen, press . The Main Menu appears. 2 Select Tools > Restore Defaults. The Restore Defaults menu appears with all items in the list selected by default.
Chapter 5 — Troubleshoot the Printer How to Upgrade the Printer Firmware You should check for periodic updates to the printer firmware. Updated firmware can include bug fixes or additional features that you might find useful. The latest version of the firmware is available from the PC23 or PC43 printer Downloads page on www.intermec.com. You can upgrade the printer firmware using: • • • • the printer web page. a USB storage device. the USB menu. PrintSet 5.
Chapter 5 — Troubleshoot the Printer 3 Click Login in the upper right corner of the screen. The Login page appears. 4 Type your Username and Password in the text fields and click Login. 5 Click the Services tab and then select Firmware Upgrade. The Firmware Upgrade screen appears, showing the current firmware version. 6 Click Browse to locate the upgrade file, select it, and then click Open. 7 Click Upgrade. The printer web page shows that it is upgrading firmware on your printer.
Chapter 5 — Troubleshoot the Printer For the icon printer, as the upgrade file is loaded, all icons in the icon panel turn on and then turn off, except for the Maintenance icon. After the upgrade file is loaded, the printer restarts and the Ready-to-Work indicator turns on: • If the Ready-to-Work indicator turns on and stays on, the upgrade process is finished and the printer is ready to use.
6 Maintain the Printer This section explains how to perform basic maintenance on the PC23 and PC43 printers.
Chapter 6 — Maintain the Printer Clean the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the print quality. You should clean the printhead each time you replace the media. Follow this procedure to clean the printhead using the cleaning card. If you need to clean additional residue from the platen roller or tear bar, use a cotton swab moistened with isopropyl alcohol. Caution: Never use hard or sharp tools to peel away stuck labels or other material.
Chapter 6 — Maintain the Printer Replace the Printhead You need to replace the printhead periodically when it wears out due to the rapid heating and cooling process used during printing. How often you need to replace the printhead depends on factors such as what type of images you print, the type of media or ribbon you use, the amount of energy to the printhead, the print speed, and the ambient temperature of the room you print in. The firmware detects the new printhead when you restart the printer.
Chapter 6 — Maintain the Printer 4 Carefully slide the printhead out of the mechanism. The printhead is still attached to the mechanism by a ribbon cable. 5 Disconnect the cable from the printhead and remove the printhead from the printer.
Chapter 6 — Maintain the Printer Warning: Do not touch the printhead surface area. 6 Connect the ribbon cable to the new printhead. 7 Slide the printhead into the holders in the print mechanism. 8 Press the printhead onto the locator pins in the mechanism. 9 Tilt the printhead up into the printer lid and press it into place. When the printhead is in the correct position, the printhead latches snap into place on the sides of the printhead. 10 For a thermal transfer printer, install the ribbon.
Chapter 6 — Maintain the Printer 4 Press the roller latches apart and tilt them up. 5 Pull the latches up to remove the platen roller from the printer. 6 Remove any adhesive residue from the roller with a cotton swab moistened with isopropyl alcohol. 7 Reverse Steps 4 and 5 to install the roller.
Chapter 6 — Maintain the Printer 8 Press the latches into the printer until they snap into place. 9 Replace the media in the printer. 10 Close the printer lid until it snaps shut. Clean the Exterior of the Printer Make sure to keep the exterior of the printer clean. Maintaining a clean exterior will reduce the risk of dust or foreign particles reaching the inside of the printer and affecting printer functionality.
Chapter 6 — Maintain the Printer Recommended Cleaners (Continued) 128 Manufacturer Product Use On These Printers Quest Chemical Corporation Grime Buster All Spartan Super HDQL 10 All Surgipath Cloro-Wipe Towelette All Techspray Renewal Eco-Shower All Veridien Viraguard® All Vernacare Tuffiewipes All PC23 and PC43 Desktop Printer User Manual
A Specifications This appendix contains specifications for the PC23 and PC43 printers.
Appendix A — Specifications Printer Specifications PC23d Physical Specifications Dimensions: 17.7 cm x 12.5 cm x 21.5 cm (6.97 in x 4.92 in x 8.46 in) Weight: 1.45 kg (3.
Appendix A — Specifications PC43d Physical Specifications Dimensions: 16.8 cm x 18.0 cm x 21.5 cm (6.61 in x 7.09 in x 8.46 in) Weight: 1.72 kg (3.
Appendix A — Specifications PC43t Physical Specifications Dimensions: 18.2 cm x 21.1 cm x 28.1 cm (7.17 in x 8.31 in x 11.06 in) Weight: 2.70 kg (5.
Appendix A — Specifications Memory • 128 MB flash • 128 MB SDRAM • (optional) USB memory device, up to 32 GB Supported Command Languages • • • • • • Fingerprint Direct Protocol Intermec Printer Language (IPL) ESim ZSim DSim Media Sensors • Label stop sensor • Cover open • Label taken (on cutter and label dispenser accessories) Network Services • • • • • • • • • FTP HTTP Server SNMP Line Printer Remote Protocol (lpr) Telnet DHCP Ping IPSEC/IKEv2 over IPv6 SSH PC23 and PC43 Desktop Printer User Manual 1
Appendix A — Specifications Universal Font Scaling Technology and Standard Latin Fonts • • • • • • • • • • • • Monotype Century Schoolbook CG Times CG Times Bold Letter Gothic Andale Mono (WGL4) Andale Mono Bold (WGL4) Univers 55 Univers Bold 65 Univers Condensed Bold Univers Extra Condensed OCR-A OCR-B Supported Font Types • TrueType • OpenType • Bitmap Localization Fonts • • • • • • • • • • • • • 134 Simplified Chinese (optional) Traditional Chinese (optional) Cyrillic Korean (Optional) Latin Greek T
Appendix A — Specifications Supported Graphic File Types Supports 1-bit color depth (black and white) only: • • • • PCX PNG GIF BMP Drivers • Support for Microsoft Windows XP, Vista, Windows 7, Server 2003, and Server 2008 • Supports 32-bit and 64-bit editions Supported Bar Code Symbologies 1D bar code symbologies: • • • • • • • Codabar Code 11 Code 39: • Code 39 full ASCII • Code 39 with checksum Code 93 Code 128: • Code 128 Subset A • Code 128 Subset B • Code 128 Subset C • Code 128 UC
Appendix A — Specifications • • • • EAN 128 subset A • EAN 128 Subset B • EAN 128 Subset C HIBC 39 HIBC 128 Industrial 2 of 5: • • • • • • Industrial 2 of 5 with checksum Interleaved 2 of 5: • Interleaved 2 of 5 with checksum • Interleaved 2 of 5 IATA ISBT-128 Matrix 2 of 5 Straight 2 of 5 UPC: • UPC-A • UPC-D1 • UPC-D2 • UPC-D3 • UPC-D4 • UPC-D5 • UPC-E • UPC Shipping container Code Add-on bar code symbologies: • Add-on 2 • Add-on 5 • UPC-5 digits Add-on code 2D bar code sym
Appendix A — Specifications • • • • Data Matrix Dot Code Grid Matrix GS1 DataBar (previously called RSS-14): • GS1 DataBar Expanded • GS1 DataBar Expanded Stacked • GS1 DataBar Limited • GS1 DataBar Stacked • GS1 DataBar Stacked Omnidirectional • GS1 DataBar Truncated • MaxiCode • MicroPDF417 • MSI (modified Plessey) • PDF417 • Planet • Plessey • Postnet • QR Code • USPS 4-State Customer Bar Code Composite bar code symbologies: • • • • • EAN-8 Composite (CC-A, CC-B) EAN-13 Composite (CC-A, CC
Appendix A — Specifications Test Labels This section describes test label information. A typical test label looks like this: Sample Configuration Label for Fonts Resource Labels 138 Label Description Applications All Intermec utility programs and user-installed applications. Fonts Resident and user-installed fonts. Bar Codes(Barcodes) Resident bar codes (partial label shown). Images All images, including resident and user-installed files.
Appendix A — Specifications Printer Information Labels Label Description Installed Hardware List of hardware modules in the printer, including: • Main logic board configuration • • • • • • • • • • number Wireless 802.11 MAC address Ethernet Serial Port USB Device USB Host Bluetooth Thermal Printhead Front Panel Ribbon Power Supply Unit Print Statistics Number of labels printed, current odometer value, and total distance printed.
Appendix A — Specifications Printer Settings Labels Label Description Media and Printing Current settings for media handling, including: • Media width, length, and X-margin • Selected media type • Printing method (TTR or DT) and speed • Start Adjust and Stop Adjust values Ethernet Settings • MAC Address • Primary and secondary DNS servers • IPv4 settings: IP assignment method, IP address, subnet mask, default router, DHCP response type • IPv6 settings: IP assignment method, IP address Serial Port Set
Appendix A — Specifications Printer Settings Labels (Continued) Label Description Wi-Fi General • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Wi-Fi Security PC23 and PC43 Desktop Printer User Manual IP address and assignment method Subnet mask Default router DHCP Response IPv6 address and assignment method 802.
Appendix A — Specifications Print Quality Labels Note: Although you can print test labels on any size media, the labels are designed to be printed on 10.16 cm x 15.24 cm (4 in x 6 in) media.
Appendix A — Specifications Print Quality Labels (Continued) Label Description Pitch Pyramid Ruler PC23 and PC43 Desktop Printer User Manual 143
Appendix A — Specifications Print Quality Labels (Continued) Label Description Bar Code (Barcode) Wrinkle 144 PC23 and PC43 Desktop Printer User Manual
B Default Settings This appendix contains all of the default settings for the printer.
Appendix B — Default Settings Default Configuration Use this appendix to view the default settings on the printer. The following tables list the default settings for the printers. If you restore the printer to factory default settings, it will use the values listed here. The order of the settings reflects the organization of the printer web page and Main Menu. Bluetooth Settings This section describes Bluetooth settings for the printer.
Appendix B — Default Settings Bluetooth Settings (Continued) Setting Description Default Reserve Determines if the printer is exclusively Disable reserved for one Bluetooth device. The first Bluetooth device that connects with the printer locks out any other connection attempts. Display and Audio Settings This section describes display and audio settings for the printer. To view these settings: • • From the printer Main Menu, select Settings > System Settings > Display or Audio.
Appendix B — Default Settings Error, Information, and Warning Alert Settings This section describes error, information, and warning alerts and settings. To view these settings, from the printer web page, click the Configure tab, Alerts > Error, Warning, or Information. Note: These alert settings cannot be configured from the printer Main Menu. Alert settings apply to each of the error, information, or warning alerts and are configured individually by alert.
Appendix B — Default Settings Error Alert Default Settings (Continued) Error Alert Status Delay Repeat Delay Unit Message Printhead Lifted Enable 1 Occurrences Error - Printhead lifted Printhead Not Disable Detected 1 Occurrences Error - Printhead not detected Information Alert Default Settings Information Alert Status Delay Repeat Delay Unit Message Print Job Complete Disable 1 Occurrences Print job complete Started Disable 1 Occurrences Printer is started Printer is rebooting Dis
Appendix B — Default Settings Error Alerts Error alerts are sent when a condition occurs that prevents the printer from printing, such as running out of media. These alerts include: • • • • • • • • Out of Media Out of Ribbon Printer in Pause Mode Printer in Menu Mode Application Break RFID Not Installed Printhead Lifted Printhead Not Detected Information Alerts Information alerts are sent when a print job is started or completed, or when the printer is rebooting.
Appendix B — Default Settings • Faulty Dot (Sent when a faulty dot is detected in the printhead, which can lead to lower print quality) Ethernet Settings This section describes the Ethernet IPv4 and IPv6 settings. To view these settings: • • From the printer Main Menu, select Settings > Communications > Ethernet. From the printer web page, click the Configure tab, Communications > Ethernet.
Appendix B — Default Settings General System Settings This section describes general system settings. To view these settings: • • From the printer Main Menu, select Settings > System Settings > General. From the printer web page, click the Configure tab, System Settings > General. General System Settings Setting Description Default System Name Sets the network identification Printer model name (WINS name) of the printer. number and serial number. For example, PC43-000000011.
Appendix B — Default Settings General System Settings (Continued) Setting Description Default Alert Notification Method Selects how you want the printer to SNMP Trap + notify you of printer alerts. Email Unit of Measure Selects the unit of measure that is used to define several printing parameters. Dots Media Settings This section describes media settings for the printer. To view these settings: From the printer Main Menu, select Settings > Printing > Media.
Appendix B — Default Settings Media Settings (Continued) Setting Description Default Media Margin Sets the width of the margin from the left Variable (X) edge of the label along the printhead to the edge of the printable area. Unit of measurement is defined in the Unit of Measurement parameter. .FEJB NBSHJO 9 *935-044-001* Media Width INTERMEC 6001 36th Ave W Variable Sets the width of the printable area measured from the media margin (X) across the printhead.
Appendix B — Default Settings Media Settings (Continued) Setting Description Default Variable Media Length Sets the length of the printable area measured from one edge of the label to the edge that is closest to the printhead. Unit of measurement is defined in the Unit of Measurement parameter. *935-044-001* .FEJB MFOHUI INTERMEC 6001 36th Ave W Everett WA 98203 Clip Default Off Determines if the printer prints items outside the printable area of the label.
Appendix B — Default Settings Media Settings (Continued) Setting Description Default Length (Slow Mode) If Media Calibration Mode is set to Slow, 0 the printer prints the media length plus 10 mm. This value sets an additional amount of media to be printed. Unit of measurement is defined in the Unit of Measurement parameter. Range is 0 to 3200. LTS Sensitivity Level Sets the sensitivity of the label taken sensor. 0 Range is 0 to 14.
Appendix B — Default Settings Print Quality Settings This section describes print quality settings. To view these settings: • • From the printer Main Menu, select Settings > Printing > Print Quality. From the printer web page, click the Configure tab, Printing > Print Quality. Print Quality Settings Setting Description Default Print Speed Sets how fast the printer prints labels. The unit of measure is defined in the Unit of Measure parameter.
Appendix B — Default Settings Serial Port Settings This section describes the serial port settings. To view these settings: From the printer Main Menu, select Settings > Communications > Serial > COM1. • From the printer web page, click the Configure tab, Communications > Serial. Note: These settings are not accessible unless the printer has a serial connection to a PC. • Serial Port Settings 158 Setting Description Default Baud Rate Transmission speed in bits per second (bps) for the serial port.
Appendix B — Default Settings Serial Port Settings (Continued) Setting Description Default New Line Character Defines the characters that the printer echoes to the host to indicate that it has moved to a new line. CR/LF System I/O Settings This section describes system I/O settings for the printer. To view these settings: • • From the printer Main Menu, select Settings > System Settings > Manage I/O. From the printer web page, click the Configure tab, System Settings > Manage I/O.
Appendix B — Default Settings System Network Services This section lists the network services you can manage from the printer. You will only see Manage Services from the menus if you have an Ethernet or Wireless module installed in the printer. To view these services: • • From the printer Main Menu, select Settings > System Settings > Manage Services. From the printer web page, click the Configure tab, System Settings > Manage Services.
Appendix B — Default Settings System Maintenance Alert Settings This section describes the system maintenance alert settings, such as the odometer distance. To view these settings: • • From the printer Main Menu, select Settings > System Settings > Maintenance Alerts. From the printer web page, click the Configure tab, System Settings > Maintenance Alerts.
Appendix B — Default Settings Wireless 802.11 General Settings This section describes the 802.11 general settings. To view these settings: • • From the printer Main Menu, select Settings > Communications > Wireless 802.11 > General. From the printer web page, click the Configure tab, Communications > Wireless 802.11. Wireless 802.11 General Settings Setting Description Default Network Defines the wireless network.
Appendix B — Default Settings Wireless 802.11 Network Settings This section describes the 802.11 IPv4 and IPv6 settings. To view these settings: • • From the printer Main Menu, select Settings > Communications > Wireless 802.11 > Network > IPv4 or IPv6. From the printer web page, click the Configure tab, Communications > Wireless 802.11. Wireless 802.11 Network Settings Setting Description Default (IPv4) IP Assignment Method Sets how the printer obtains an IP address (for IPv4 networks).
Appendix B — Default Settings Wireless 802.11 Security Settings This section describes the 802.11 security settings. To view these settings: • • From the printer Main Menu, select Settings > Communications > Wireless 802.11 > Security. From the printer web page, click the Configure tab > Communications > Wireless 802.11. Wireless 802.
Appendix B — Default Settings Wireless 802.11 Security Settings (Continued) Setting Description Default Inner Authentication Selects the authentication method that is used when the EAP type is EAP-FAST, PEAP, or TTLS. MSCHAPv2 CA Certificate intermec.pem Sets the name of the Certificate Authority (CA) that verifies the server certificate. This CA should be the same one that was used to sign the server certificate.
Appendix B — Default Settings Wireless 802.11 Security Settings (Continued) 166 Setting Description Default Acquire PAC Determines if automatic PAC file provisioning is on for EAP-FAST authentication. On Fast Roaming (CCKM) Determines if the printer can roam Disable from one access point to another without reauthenticating with the server. CCKM only works in wireless networks using LEAP.
C Print Labels with INPrint This section explains how to use the INPrint feature to print labels.
Appendix C — Print Labels with INPrint About the INPrint Page The INPrint page features sample web forms you can use to quickly and easily print single labels if you are using the Fingerprint or Direct Protocol language on your printer. You select a web form from the lists and enter information in the fields for that label. You can then preview and print the label. The printer firmware includes several predefined label formats.
Appendix C — Print Labels with INPrint 4 Select the web form you want to print: • If you created the web form yourself, click Customer Downloaded and then select the web form in the list. • To use one of the Resident (Intermec-supplied) web forms, click Resident and then select the web form in the list. 5 Type information in the web form as needed. 6 (Optional) To preview the label on screen, click Preview. 7 To print the label, click Print.
Appendix C — Print Labels with INPrint Predefined INPrint Label Formats Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_returnadd_3x1.lbx 203_demo_4x6.lbx 203_shipaddr_4x6.
Appendix C — Print Labels with INPrint Predefined INPrint Label Formats and Sample Illustrations (Continued) Format Name Sample 203_packslip_4x6.
Appendix C — Print Labels with INPrint 172 PC23 and PC43 Desktop Printer User Manual
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