PD43 | PD43c Commercial Printer User Manual
Intermec by Honeywell 6001 36th Ave. W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec by Honeywell.
Document Change Record This page records changes to this document. The document was originally released as Revision 001.
iv PD43 and PD43c Commercial Printer User Manual
Contents Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents How to Set the Printer Command Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Set the Command Language from the Printer Web Page. . . . . . . . . . . . . 23 Set the Command Language from the Main Menu . . . . . . . . . . . . . . . . . . 24 Set the Command Language with the Print Button . . . . . . . . . . . . . . . . . 24 Printer Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents About Test Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Print a Test Label in Start Up Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Print a Test Label in Idle Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Print a Test Label from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents How to Configure the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 View the Configuration Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Configure the Printer from the Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Configure the Printer from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Upgrade Firmware from the Printer Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Upgrade Firmware from a USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Upgrade Firmware from the USB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 About Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Configure Alerts . . . . . . . . . .
Contents Media Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159 Print Quality Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162 Serial Port Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163 Virtual COM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin • Do not spray the printer with water. If you are using a hose to clean the premises in an industrial environment, remove the printer or carefully protect it from spray and moisture. • You must implement both hardware and software safety precautions to prevent the possibility of undefined system states. • You must ensure that dangerous conditions cannot occur under any circumstances, even for a brief period of time.
Before You Begin Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. Send Feedback Your feedback is crucial to the continual improvement of our documentation. To provide feedback about this manual, please contact the Intermec Technical Communications department directly at ACSHSMTechnicalCommunications@Honeywell.com. Telephone Support In the U.S.
Before You Begin 3 Using the Products menu, navigate to your product page. For example, to find the PD43 product page, click Printers > Industrial Printers > PD43. 4 Click the Manuals tab. If your product does not have its own product page, click Support > Manuals. Use the Product Category, the Product Family, and Product to find your documentation. Patent Information For patent information, see http://www.hsmpats.com.
1 About the Printers This chapter introduces the PD43 printers, and includes descriptions of printer features and basic operation.
Chapter 1 — About the Printers About the PD43 The PD43 and PD43c printers are compact, rugged industrial printers intended for use in commercial or warehouse applications. The printers can be connected to a single desktop PC for stand-alone operation, or to a wired or wireless network for ease of connectivity. Both printers are available in direct thermal (DT) models. The PD43 is also available in a thermal transfer (TTR) model for printing with a ribbon.
Chapter 1 — About the Printers 1 2 3 4 8 5 6 7 PD43 and PD43c Front Panel PD43 and PD43c Front Panel and Side Feature Descriptions (LCD Model) Feature Description 1 Directional pad 2 Home button 3 LCD screen 4 Back button 5 Ready-to-Work LED 6 Print/Feed button 7 USB host port 8 Power switch PD43 and PD43c Commercial Printer User Manual 3
Chapter 1 — About the Printers PD43 and PD43c Front Panel Features and Descriptions (Icon Model) PD43 and PD43c Front Panel and Side Feature Descriptions (Icon Model) 4 Feature Description 1 Icon front panel 2 Ready-to-Work LED 3 Print/Feed button 4 USB host port 5 Power switch PD43 and PD43c Commercial Printer User Manual
Chapter 1 — About the Printers 1 2 6 3 4 7 5 PD43 Rear Panel PD43 Rear Panel Feature Descriptions Feature Description 1 Dome top window 2 Wi-Fi antenna (optional) 3 Media compartment door 4 Configuration label 5 Media lock location 6 External media feed slot 7 AC power connector PD43 and PD43c Commercial Printer User Manual 5
Chapter 1 — About the Printers 7 6 5 1 2 3 4 PD43c Rear Panel PD43c Rear Panel Feature Descriptions 6 Feature Description 1 Power switch 2 Configuration label 3 USB host port 4 USB device port 5 Ethernet port (optional) 6 Power connector 7 Rear media feed guides (optional) PD43 and PD43c Commercial Printer User Manual
Chapter 1 — About the Printers 1 2 3 4 PD43 Bottom Panel PD43 Bottom Panel Feature Descriptions Feature Description 1 Cable guide 2 USB device port 3 USB host port 4 Ethernet connector (optional) PD43 and PD43c Commercial Printer User Manual 7
Chapter 1 — About the Printers 3 1 2 4 5 6 8 7 PD43 Media Compartment Features PD43 Media Compartment Feature Descriptions 8 Feature Description 1 Ribbon takeup roller (PD43 TTR models only) 2 Print mechanism release button 3 Media holder guides 4 Printhead 5 Sensor bar 6 Media guides 7 Platen roller 8 Label stop sensor PD43 and PD43c Commercial Printer User Manual
Chapter 1 — About the Printers About the Front Panel There are two front panels available for the printers: • LCD (liquid crystal display) • Icon (no display) Both versions of the front panel include the Print button and the Ready-to-Work™ indicator. All printers include a USB host port on the front panel. About the Ready-to-Work Indicator The Ready-to-Work indicator on the front of the printer turns on when the printer is ready to print.
Chapter 1 — About the Printers About the Icon Front Panel The icon front panel includes a graphical panel and a Print button. 1% 4FSJFT As you use the printer, the icons turn on or off to indicate printer status.
Chapter 1 — About the Printers Icon Front Panel - Status Icons (Continued) Icon Color and Description Printer Models On: Ribbon is jammed or empty Off: No error TTR only On: Media is jammed or empty Off: No error All On: Print mechanism is open or not latched All properly Off: Print mechanism is closed correctly On: Printhead too hot Off: Printhead temperature OK All About the LCD Front Panel The printer LCD interface includes a screen, navigation buttons, and a Print button.
Chapter 1 — About the Printers About the Ready Screen After you turn the printer on, the Ready screen appears when the printer finishes starting up. Ready Fingerprint 10.200.27.89 01/04/2014 12:00 Ready Screen Note: Icons for Wi-Fi and Bluetooth status appear only when the optional Wi-Fi/Bluetooth module is installed. The IP address appears when the printer is connected to an Ethernet or wireless network and the Idle Information parameter is set to IPv4 address.
Chapter 1 — About the Printers Information and Status Icon Descriptions (Continued) Icon Description Wi-Fi Connection icon. This icon appears when the Wi-Fi/Bluetooth module is installed in the printer and shows the strength of the Wi-Fi connection: - Strong. - Good. - Weak. - No signal. - Wi-Fi is disabled. Connectivity icon. Blinks when data is moving through a wired or wireless connection to the printer. Bluetooth icon.
Chapter 1 — About the Printers View Basic Printer and Connection Information In the Ready screen, use the control panel buttons to select an icon in the status bar at the top of the screen to view printer or connection information. 1 Press any arrow key to select the one of the icons in the status bar at the top of the Ready screen. 1SJOUFS JOGPSNBUJPO JDPO TFMFDUFE 4UBUVT CBS Ready Fingerprint 10.200.27.89 2 Press 01/04/2014 12:00 . A list of basic printer or connection information appears.
Chapter 1 — About the Printers About the Main Menu In the printer Ready screen, press to view the Main Menu. Main Menu Programs Settings Tools Wizards Press and to highlight Main Menu items, and then press select that item: to • Select Programs to see a list of programs installed on the printer. This list includes utility programs provided as part of the printer firmware, and programs you have installed on the printer.
Chapter 1 — About the Printers Navigate in the Main Menu Use the navigation buttons to select menus and menu items. In the Main Menu: • Press to toggle between the Main Menu and the Ready screen. • Press to return to the Ready screen. In the Programs, Settings, Tools, or Wizards menus: Press and to change the item in the list, and then press (the center of the directional pad) to select the item. Another menu or a list of items appears. • Press to return to the previous screen or menu.
Chapter 1 — About the Printers About the Onscreen Keypads When you are changing settings, you may need to use the alphanumeric or numeric keypads on the screen. Password a a b c k l m n o p q t u v w x y d e f g h r i j s Y z @ . 123 Alphanumeric Keypad - Alphabetic Characters Password 1 1 3 4 2 5 6 9 7 8 0 _ + { | @ ^% *& ( ) - = } \ [ ] Y : < “ ~ ? $ ! . abc ; > , ` / # Alphanumeric Keypad - Numeric Characters and Punctuation Password 1 7 8 9 Y 4 5 6 - 1 2 3 .
Chapter 1 — About the Printers For either keypad: Press , , , or to select a character, and then press that character. • Press Y to delete the last character you entered. For the alphanumeric keypad only: • to enter Select 123 or ABC and then press to toggle between the alphabetic and numeric keys. • In the alphabetic keypad, select and then press to toggle between uppercase and lowercase letters. • In the numeric keypad, select and then press to toggle between shifted and unshifted key characters.
Chapter 1 — About the Printers Printing Wizards (Continued) Name Description Loading Ribbon (TTR printers only) Shows how to load a roll of ribbon. Communications Wizards Name Description Line Analyzer Logs all incoming data on all communications channels and saves the data to a log file. For experienced users. Wireless 802.11 Looks for wireless networks and sets up Wi-Fi communications. This item appears in the Communications wizards list when the optional Wi-Fi/Bluetooth module is installed.
Chapter 1 — About the Printers Use a Wizard The available wizards depend on the hardware you have installed in the printer. 1 From the Ready screen, press 2 Select Wizards and press 3 Select a category and press . The Main Menu appears. . . 4 Select a wizard from the list and press . The wizard begins. 5 In a wizard: • Use • Press • Select or to select items in a list. to select the highlighted item. and press to continue to the next screen.
Chapter 1 — About the Printers About Fingerprint Fingerprint is a BASIC-inspired general purpose printer language. Use Fingerprint to design custom label formats and write printer application software. If you plan to run Smart Printing applications directly on the printer, without connecting to a PC, select Fingerprint as your printer command language. For more information, see the Intermec Fingerprint Command Reference Manual. The printer uses the Fingerprint printer command language by default.
Chapter 1 — About the Printers About ZSim ZSim (ZPL command language simulator) interprets Zebra™ programs (ZPL II or later) without requiring any host programming changes. If you are sending ZPL label files to the printer, select ZSim as your printer command language. For more information, see the ZSim Command Reference Manual. About DSim DSim (DPL command language simulator) interprets Datamax™ data streams without requiring any host programming changes.
Chapter 1 — About the Printers The printer command language is saved to memory, and remains set to ESim/ZSim until you change this setting. How to Set the Printer Command Language You can use one of these methods to change the printer command language: • • • Printer web page Main Menu PrintSet 5. For more information, see the PrintSet 5 online help.
Chapter 1 — About the Printers Set the Command Language from the Main Menu If you have an LCD printer, you can change the printer command language from the Main Menu. 1 Make sure that the printer has media and ribbon (if necessary) installed. 2 From the Ready screen, press . The Main Menu appears. 3 In the Main Menu, select Settings > System Settings > General. 4 In the General settings list, press Language. to scroll to Command 5 Press or to select a different command language. 6 Press or .
Chapter 1 — About the Printers 6 When you see the language you want to use, release . 7 The printer automatically reboots and starts in the command language you selected. Printer Options and Accessories You can use these printer options and accessories (sold and ordered separately) with the PD43 and PD43c printers. Most options are either installed at the factory or can be installed by factory service technicians in the field. Accessories are designed to be installed by the customer.
Chapter 1 — About the Printers PD43 Printer Options and Accessories (Continued) 26 Option or Accessory Description Cutter Provides automatic cutting as labels are printed. Cutter Tray Holds up to 20 labels as they are cut. Installs on Cutter. Boarding Pass Tray Holds airline boarding pass media. Installs on Cutter. Label Dispenser Removes paper backing and presents labels one at a time for pickup. Includes Label Taken Sensor.
Chapter 1 — About the Printers PD43 Printer Options and Accessories (Continued) Option or Accessory Description Ticket shelf Shelf holds fanfold boarding pass media (up to 500). Installs on external media holder for PD43c.
Chapter 1 — About the Printers 28 PD43 and PD43c Commercial Printer User Manual
2 Set Up the Printer This chapter explains how to load media and ribbon, print test labels, and adjust the print quality.
Chapter 2 — Set Up the Printer About Media The printers can print on labels, tickets, tags, and continuous stock. The procedure you use to load media depends on how you are operating the printer and the options you have installed. About Linerless Media If you are printing on linerless media, follow these guidelines for best results: • • • You must install the linerless roller accessory before printing. For more information on this accessory, contact your local sales representative.
Chapter 2 — Set Up the Printer Note: Feed adjust values for simulator command languages like ESim, ZSim, and DSim are preset. Recommended Feed Adjust Values for Tear-Off Printing Printer Setting 203 dpi 300 dpi Distance PD43 Start Adjust -133 -197 -16.7 mm (0.66 in) Stop Adjust 0 0 0 mm (0 in) Start Adjust -133 -197 -16.7 mm (0.
Chapter 2 — Set Up the Printer 2 If there is an empty media core in the media compartment, remove and discard the core. 3 Place the media between the guides on the media bar. If necessary, slide the guides apart to adjust for the media width. 4 Slide the guides to the sides of the media roll. The guides move togther automatically to center the roll on the media bar.
Chapter 2 — Set Up the Printer If you are using media stored outside the printer, feed the media through the external media feed slot. External media feed slot 5 Press the release button and raise the print mechanism.
Chapter 2 — Set Up the Printer 6 Slide the media below the sensor bar and between the media guides. 7 If necessary, adjust the label stop sensor to line up with the marks on the media. 8 Slide the guides to the side edges of the media. 9 Press the print mechanism down to lock it in place. 10 Close the media compartment door and then close the top of the printer.
Chapter 2 — Set Up the Printer 11 Press the Print button to advance the media. If you have not yet calibrated the media feed, press and hold the Print button. The printer feeds one label and then prints a media configuration test label. If you are using small labels, the printer may feed more than one before printing the configuration label. 12 Configure the feed adjust settings.
Chapter 2 — Set Up the Printer Load Media for Cut-Off Printing Cut-off printing is supported when the optional media cutter accessory is installed in the printer. 1 Open the top of the printer first and then open the media compartment door. 2 If there is an empty media core in the media compartment, remove and discard the core. 3 Place the media between the guides on the media bar. If necessary, slide the guides apart to adjust for the media width.
Chapter 2 — Set Up the Printer 4 Slide the guides to the sides of the media roll. The guides move togther automatically to center the roll on the media bar. If you are using large rolls of media stored outside the printer, such as in an external media holder, feed the media through the external media feed slot.
Chapter 2 — Set Up the Printer 5 Press the release button and raise the print mechanism. 6 Slide the media below the sensor bar and between the media guides.
Chapter 2 — Set Up the Printer 7 If necessary, adjust the label stop sensor to line up with the marks on the media. 8 Slide the guides to the side edges of the media. 9 Slide the media through the cutter. 10 Press the print mechanism down to lock it in place. 11 Close the media compartment door and then close the top of the printer. 12 Turn the printer on and configure the cutter: • If you have an icon printer, use PrintSet 5 to configure the cutter.
Chapter 2 — Set Up the Printer About the Label Dispenser The label dispenser accessory, which includes the Label Taken Sensor, removes the liner from self-adhesive label stock as each label is printed. You manually remove the label at the front of the printer. After you load media, you need to configure the feed adjust settings. You may need to adjust the recommended values slightly depending on your media type, supply method, and roll sizes, or because of individual differences between printers.
Chapter 2 — Set Up the Printer 1 Open the top of the printer first and then open the media compartment door. 2 If there is an empty media core in the media compartment, remove and discard the core. 3 Place the media between the guides on the media bar. If necessary, slide the guides apart to adjust for the media width.
Chapter 2 — Set Up the Printer 4 Slide the guides to the sides of the media roll. The guides move together automatically to center the roll on the media bar. If you are using media stored outside the printer, feed the media through the external media feed slot.
Chapter 2 — Set Up the Printer 5 Press the release button and raise the print mechanism. 6 Slide the media below the sensor bar and between the media guides.
Chapter 2 — Set Up the Printer 7 If necessary, adjust the label stop sensor to line up with the marks or gaps on the media. 8 Slide the guides to the side edges of the media. 9 Press the side buttons on the label dispenser to open the front door. 10 Remove the label closest to the end of the liner.
Chapter 2 — Set Up the Printer 11 Route the liner through the slot in the front door of the label dispenser. Do not pull on the media to take up the slack. The liner should be over the roller in the printer and under the roller in the front door of the label dispenser. 12 Close the label dispenser front door. 13 Press the print mechanism down to lock it in place. 14 Close the media compartment door and then close the top of the printer. 15 Press and hold for two seconds to begin a test feed.
Chapter 2 — Set Up the Printer Load External Media for the PD43 To use large rolls of media or tag stock, you can load the media from outside the printer. 1 Place the media behind the printer and feed the media into the printer through the external media feed slot. External media feed slot 2 Thread the media through the media guides as you would for media installed inside the printer.
Chapter 2 — Set Up the Printer Set the PD43c Rear Feed Guides Note: This section applies to the PD43c printer with the rear feed guides option installed. If you use the same media width all the time in the PD43c printer, you can lock the rear feed guides in place to make loading media easier. To lock the feed guides in place, you need a #1 Phillips screwdriver. 1 Open the printer lid. 2 Slide the feed guides to adjust them to the width of your media.
Chapter 2 — Set Up the Printer Load External Media Rolls for the PD43c If you have the external media roll holder for the PD43c, follow this procedure to load media rolls on the holder. 1 Place the media on the bar between the guides, and then slide the guides to the sides of the media roll. 2 Slide the media into the external media feed slot. 3 Thread the media through the printer as usual.
Chapter 2 — Set Up the Printer Load Boarding Passes for the PD43c If you have the ticket shelf accessory, follow this procedure to load boarding pass media for the PD43c printer. 1 Place the media in the ticket shelf. 2 Feed the media over the top guide of the ticket shelf and into the printer external media feed slot. 3 Thread the media through the printer as usual.
Chapter 2 — Set Up the Printer Load Airline Media If your PD43c printer includes the optional rear feed guides, follow this procedure to load media for airline use such as bag tags or boarding passes. 1 Position the media at the rear of the printer. If you have the optional boarding pass ticket shelf, place the media on the shelf and feed it over the top of the guide into the printer.
Chapter 2 — Set Up the Printer 2 Adjust the feed guides by sliding the guides to match the width of your media. Guides 3 Slide the media into the printer. 4 If this is the first time you have used this media width, open the printer top and slide the media guides to match the media width. You do not need to raise the print mechanism to adjust the guides. 5 Thread the media all the way through the printer as usual. 6 Close the printer top and press the Feed button.
Chapter 2 — Set Up the Printer Adjust the Label Stop Sensor For best performance, adjust the label stop sensor to line up with the black marks on your media. 1 Open the top of the printer. 2 Press the release button and raise the print mechanism. 3 Slide the label stop sensor to line up with the black marks on your media.
Chapter 2 — Set Up the Printer About Ribbon Thermal transfer printing provides a durable printout that is less vulnerable to chemicals, heat, and sunlight than direct thermal printing. Make sure you select a ribbon type that matches the media you are using and that you configure the printer for thermal transfer media. The printer supports thermal transfer ribbon rolls with the ink-coated side facing either inward or outward.
Chapter 2 — Set Up the Printer Load Ribbon 1 Open the top of the printer and the media compartment door. 2 Press the release button and raise the printhead. By default, the printer is set to “ink out” operation when you use ribbon. To change the printer to “ink in” operation, use a ballpoint pen or other tool to slide the ink direction switch towards the rear of the printer. INK OUT 3 If there is an empty ribbon core in the media supply position, remove the core and set it aside.
Chapter 2 — Set Up the Printer 5 Place the new ribbon roll between the rear ribbon holders. • For “ink out” operation (default), the ribbon should come off the back of the roll. For “ink in” operation, the ribbon should come off the front of the roll. 6 Place the takeup core between the front takeup core holders.
Chapter 2 — Set Up the Printer 7 Press the release button and raise the print mechanism. 8 Route the ribbon under the print mechanism and up to the takeup core. 9 Press the printhead down to lock it in place.
Chapter 2 — Set Up the Printer 10 Attach the end of the ribbon to the takeup core and turn the slack-wheel to take up slack in the ribbon. 11 Close the media door and the top of the printer. 12 If you have already configured the printer for thermal transfer printing, continue with the next step. Otherwise, from the printer Main Menu, select Settings > Printing > Media > Print Method > Ribbon (TTR). For an icon printer, you must use the printer web page or Intermec PrintSet 5 to configure print settings.
Chapter 2 — Set Up the Printer Change the Ink Direction By default, the printer is set to “ink out” operation. Follow this procedure to set the printer to “ink in” operation. 1 Open the top of the printer. 2 Open the media compartment door. 3 Press the release button and raise the print mechanism. The ink direction switch is located under the print mechanism. By default, the printer is set to “ink out” operation when you use ribbon.
Chapter 2 — Set Up the Printer Use the Notchless Ribbon Core Adapter Use the optional ribbon core adapter to load media without notches in the core. The ribbon core adapter is sold separately. For information on purchasing this accessory, contact your local sales representative. 1 Insert one adapter into the media core and one adapter into the takeup core. 2 Center the media roll and takeup core on the adapter.
Chapter 2 — Set Up the Printer 4 Place the ribbon roll and adapter into the rear media holders. • For “ink out” operation (default), the ribbon should come off the back of the roll. For “ink in” operation, the ribbon should come off the front of the roll. 5 Place the takeup core and adapter between the front media holders. • 6 Route the ribbon under the print mechanism and up to the takeup core.
Chapter 2 — Set Up the Printer 7 Attach the ribbon to the takeup core. 8 Turn the slack-wheel to take up slack in the ribbon.
Chapter 2 — Set Up the Printer Connect the Printer to Power The PD43 printer connects directly to AC power. The PD43c uses an external AC adapter. Caution: Use only the AC power adapter supplied with the printer. The use of a power adapter not approved by Intermec voids the product warranty and may damage the printer. 1 For the PD43, connect the AC power cable from the printer to an AC power source.
Chapter 2 — Set Up the Printer For the PD43c: a Connect the AC power adapter to the power connector on the printer. AC power connector b Connect the power adapter to AC power. When the adapter is connected to AC power, the green LED in the adapter connector turns on and stays on. 2 Press the power switch to turn the printer on. As the printer starts up: • a progress bar appears on the LCD printer screen.
Chapter 2 — Set Up the Printer Use the Setup Wizard This section explains how to use the Setup Wizard to configure the LCD printer. You must configure the printer this way after turning it on for the first time, after upgrading the firmware, or after resetting all defaults. 1 Connect the printer to power and press the Power switch. When the printer is ready, the Setup Wizard starts. 2 Select the settings you want from the menus in the Setup Wizard. • Use or to select different items in a list.
Chapter 2 — Set Up the Printer Set Up an Icon Printer without a Network Option Follow this procedure to set up an icon printer that does not have the Ethernet or Wi-Fi network options. You configure printer settings through the Windows print driver. Note: Before you begin, use InterDriver to install the driver for the printer on your desktop PC. 1 Make sure the printer is turned on and connected to your desktop PC with a USB cable. 2 On your desktop PC, select Start > Devices and Printers.
Chapter 2 — Set Up the Printer Set Up an Icon Printer with Ethernet If your icon printer includes the Ethernet network option, follow this procedure to obtain the printer IP address and configure settings through the web page interface. Note: Before you begin, use InterDriver to install the driver for the printer on your desktop PC. 1 Connect the printer to your Ethernet network and turn the printer on. Wait until all the icons turn off. 2 Press and hold the Feed button. The printer feeds one label.
Chapter 2 — Set Up the Printer Calibrate the Media Feed and Print Test Labels on the Icon Printer For the icon printer, follow this procedure to automatically calibrate the media feed and print test labels. 1 Make sure that the printer has media and ribbon (if necessary) installed. 2 Turn off the printer. 3 Turn the printer back on. All the LEDs light up. As the printer starts up, the LEDs turn off one by one, starting with the bottom right LED.
Chapter 2 — Set Up the Printer Calibrate the Label Taken Sensor If your printer has the optional label taken sensor or the label dispenser (which includes the sensor), use the wizard to calibrate the sensor for your media. Note: For best results, calibrate the sensor each time you load media or move the printer to a different environment. If you installed the label taken sensor module or the label dispenser in the printer, calibrate the sensor before you begin printing.
Chapter 2 — Set Up the Printer Before you calibrate the sensor, load media and ribbon in the printer as necessary. 1 In the Main Menu, select Wizards > Calibration > Label Taken Sensor. 2 Follow the prompts to calibrate the sensor. About Test Labels You can print a test label to check print quality and get configuration information, including lists of the fonts, images, and applications installed on the printer.
Chapter 2 — Set Up the Printer Print a Test Label in Idle Mode You can print a test label when the printer is in Idle mode. 1 Make sure that the printer has media and ribbon (if necessary) installed. 2 On the icon printer, press and hold print. until the test label starts to On the LCD printer, press and hold until the Media Calibration Wizard appears. To print a label with the current print settings, select and press .
Chapter 2 — Set Up the Printer Pause or Cancel a Batch Print Job on the LCD Printer During a batch print job, a Pause button appears on the LCD printer screen: 2 of 5 Fingerprint 10.200.27.89 01/04/2014 12:00 You can pause a batch print job by pressing the Print button. You can also cancel a batch print job from the front panel. 1 During a batch print job, press these icons appear: . The printer stops printing and 2 of 5 Fingerprint 10.200.27.89 01/04/2014 12:00 2 To resume printing, press .
Chapter 2 — Set Up the Printer Pause a Batch Print Job on the Icon Printer During a batch print job, press to pause the print job. When a print job is paused, the Pause icon flashes. Pause icon PD Series Press to resume printing. Cancel a Batch Print Job on the Icon Printer There are several ways to cancel a batch print job that you sent to an icon printer: • • • 72 Cancel the job from the Windows print spooler on the PC.
Chapter 2 — Set Up the Printer How to Print on RFID Media If you have an LCD printer with the optional RFID module installed, you can print on RFID media. Media containing RFID tags is slightly thicker where the RFID tag is located. The slight thickness of this part of the label may affect print quality. For thermal transfer labels, Intermec recommends using high-quality ink ribbon.
Chapter 2 — Set Up the Printer Run the RFID Calibration Wizard Run the RFID calibration wizard to determine the best Tag Position and Output Power (UHF inlays, only) for RFID media. Note: After you determine the correct RFID media settings, you can save these settings to a printer profile and load the profile when you need to print on the specific RFID media. 1 Make sure the media type and media length are properly configured. 2 From the Main Menu, select Wizard > Calibration > RFID Calibration.
Chapter 2 — Set Up the Printer Calculate RFID Tag Position You can perform a manual calculation to come up with an estimate of the RFID Tag Position. Because this value is an estimate, you may need to slightly adjust the calculated value to achieve the best results. 1 Make sure Start Adjust and Stop Adjust are set to 0. 2 Measure the yChip value, which is the distance between the RFID chip and the media edge aligned with the tear bar. -BCFM UPQ PG GPSN /FYU MBCFM .
Chapter 2 — Set Up the Printer 76 PD43 and PD43c Commercial Printer User Manual
3 Connect the Printer This chapter explains how to connect the PD43 printers to a PC and to an Ethernet or wireless network.
Chapter 3 — Connect the Printer About Printer Drivers Before you can use the printer with Microsoft Windows printing applications, you need to install printer driver software on the PC. Drivers enable the printer to communicate with your PC and with software applications such as Honeywell PrintSet 5. Note: Although Windows may auto-detect the printer when you connect it to a PC through a USB port, you must still install printer drivers on the PC for correct printer operation.
Chapter 3 — Connect the Printer 7 When you reach the InstallShield Wizard Complete page, click Next. The InterDriver Wizard appears. 8 From the Welcome to InterDriver Wizard page, make sure Install printer drivers is selected and then click Next. 9 Follow the onscreen instructions in the InterDriver Wizard. 10 When you reach the Completing the InterDriver Wizard page, click Finish. 11 When the InterDriver Wizard Completed Successfully page appears, click Next.
Chapter 3 — Connect the Printer 2 Connect one end of the USB cable to the USB device port on the back of the printer, and connect the other end to your PC. A “USB Host Connected” message appears on the printer screen. 64# EFWJDF QPSU For the PD43, use the cable guides on the underside of the printer for cable strain relief.
Chapter 3 — Connect the Printer Connect the Printer Using a Serial or Parallel Cable If you have the optional USB-to-Serial adapter cable or USB-to-Parallel adapter cable for the printer, you can connect the printer to the serial or parallel port on a PC. 1 Connect the adapter cable to the USB host port on the printer. 64# IPTU QPSU For the PD43 printer, use the cable guides on the underside of the printer for cable strain relief.
Chapter 3 — Connect the Printer 2 For a USB-to-Serial adapter, connect the adapter cable to the serial port on your PC. Continue with the next step. For a USB-to-Parallel adapter, connect the adapter cable to the parallel port on your PC. The printer is ready to communicate with your PC. 3 If you are using an LCD printer, from the printer Main Menu select Settings > Communications > Serial and change settings as necessary.
Chapter 3 — Connect the Printer 1 Connect an Ethernet cable to the Ethernet port on the rear of the printer and to your network. Ethernet port For the PD43, use the cable guides on the underside of the printer for cable strain relief.
Chapter 3 — Connect the Printer 2 Get the IP address for your printer: • For an LCD printer, from the Main Menu select Settings > Communications > Ethernet and find the IP address. For an icon printer, press and hold until the test label with the IP address starts to print. 3 Configure the necessary Ethernet settings: • • For an LCD printer, from the Main Menu select Settings > Communications > Ethernet.
Chapter 3 — Connect the Printer Connect the Printer to a Wireless Network Before you begin, you should be familiar with the settings you need for your network. If you are using a DHCP network, turn the printer on. The printer automatically connects to the wireless network. For a printer with the LCD interface, the Wi-Fi Connection icon shows the status of the connection. 8J 'J $POOFDUJPO JDPO Ready Fingerprint 10.200.27.
Chapter 3 — Connect the Printer 1 From the printer Ready screen, press . The Main Menu appears. Main Menu Programs Settings Tools Wizards 2 Select Settings > Communications > Wireless 802.11. Wireless 802.
Chapter 3 — Connect the Printer Configure Wi-Fi Communications from the Printer Web Page You can use the printer web page to configure wireless communications on the printer. Note: To configure the printer from the web page, the printer must be turned on and connected to your Wi-Fi or Ethernet network. 1 On your PC, open a browser. 2 In the Location or Address bar, type the printer IP address and press Enter. The printer web page appears. 3 Click Login. The Login page appears.
Chapter 3 — Connect the Printer About Bluetooth Communications The printer supports Bluetooth communications when the optional Wi-Fi/Bluetooth module is installed. When Bluetooth is enabled, you can connect the printer to other Bluetooth devices, such as bar code scanners and keyboards. You can also make the printer discoverable by Bluetooth-enabled devices such as mobile computers.
Chapter 3 — Connect the Printer Connect to a Bluetooth Device by Reading a Bar Code To connect a Bluetooth-enabled bar code scanner to the printer, use the scanner to read the “Scan to Connect” bar code. 1 Make sure your printer is ready to print. 2 On your desktop PC, start a web browser. 3 In the address field, type the printer IP address and then press Enter. The printer web page appears. 4 Click Services and then select Print Test Labels > Printer Settings.
Chapter 3 — Connect the Printer Configure Bluetooth Communications from the Main Menu This section explains how to configure Bluetooth settings from the printer Main Menu. You may need to configure these settings if you want to connect to a mobile computer through Bluetooth. 1 From the Ready screen, press . The Main Menu appears. 2 Select Settings > Communications > Bluetooth. 3 Change settings as needed for your Bluetooth device. 4 When you are finished, save your changes and restart the printer.
Chapter 3 — Connect the Printer About the USB Host Port You can use the USB host interface port on the printer to connect these peripheral devices: USB Peripheral Devices Device Description Keyboard Use a standard USB keyboard to send Fingerprint printer language commands directly to the printer or to enter information if you are running a Smart Printing application. Bar code scanner Use Intermec USB bar code scanners for data input with a Smart Printing application.
Chapter 3 — Connect the Printer Connect a USB Device The printer has two USB host ports that you can connect a USB device to. 1 If you are connecting a USB storage device, make sure the device has a single partition and is formatted as FAT16 or FAT32. 2 Connect the device to one of the USB host ports. USB host port 3 If you connected a USB storage device to an LCD printer, select Tools > USB Menu for more options.
4 Configure the Printer This chapter explains how to view and change printer settings by using the Main Menu or the printer web pages.
Chapter 4 — Configure the Printer About Printer Configuration Settings Printer configuration settings determine how the printer operates. Printer Configuration Settings Setting Type Description Communications All communications and network settings: • Serial (appears when using serial connection to PC. Includes virtual COM port settings.) • Ethernet (appears when Ethernet module is installed) • Wireless 802.
Chapter 4 — Configure the Printer How to Configure the Printer Use one of these methods to view and change printer settings: • • • • • Printer web page Main Menu (LCD printers) PrintSet 5 Programming commands SmartSystems View the Configuration Summary If you are using Ethernet or Wi-Fi communications, you can view a complete summary of all printer configuration settings from the printer web page. You should have already connected your printer to your network and obtained an IP address.
Chapter 4 — Configure the Printer 4 Click Configuration Summary. The configuration summary appears. Configure the Printer from the Web Page If you are using Ethernet or Wi-Fi communications, you can change printer configuration settings from the printer web page. You should have already connected your printer to your network and obtained an IP address. 1 Open a web browser on your PC. 2 In the Location or Address bar, type the printer IP address, and then press Enter. The printer web page appears.
Chapter 4 — Configure the Printer 3 Click Login in the upper right corner of the screen. The Login page appears. 4 Type your Username and Password in the entry fields, and then click Login. The default username is itadmin and the default password is pass. 5 Click Configure. The Configuration Summary page appears. 6 To see a complete list of printer settings, click Configuration Summary.
Chapter 4 — Configure the Printer Configure the Printer from the Main Menu If you have an LCD printer, you can view or change configuration settings from the Main Menu. 1 From the Ready Screen, press . 2 Select Settings and press . The Settings menu appears with Communications selected. Settings Communications Printing System Settings Network Services 3 Select the settings you want to configure and make your changes. 4 Save your changes when prompted.
Chapter 4 — Configure the Printer How to Configure the Printer with Programming Commands You can change configuration settings by sending programming commands directly from your PC to the printer through a terminal program (such as HyperTerminal), a serial connection, or a network connection. If your printer uses the Fingerprint programming language, use the SETUP GET command followed by the node, subnode, and parameter setting.
Chapter 4 — Configure the Printer About Printer Profiles After you change printer default settings to meet your needs, you can save those settings as a printer profile. The printer supports multiple profiles that you can save and load at any time. For example, you can create one profile to use when you are printing on continuous label stock, and a different profile to use when you are printing on label stock with gaps.
Chapter 4 — Configure the Printer Load a Printer Profile from the Web Page You can load a saved profile from the printer web page. Note: This procedure assumes you have already logged in to the printer web page. 1 In the printer web page, click the Manage tab. 2 Click Profiles. The Resident list includes profiles that are saved in the printer memory. 3 To load a profile from the printer memory, select the profile in the Resident list and then click Activate. The profile is loaded.
Chapter 4 — Configure the Printer Manage Printer Profiles from the Web Page You can activate and delete profiles or download profiles to your PC from the printer web page. Note: This procedure assumes you have already logged in to the printer web page. 1 In the printer web page, click the Manage tab. 2 Click Profiles. 3 Select a profile from the Resident list. If you want to delete profiles, or if you want to download profiles to your PC, you can select more than one profile.
Chapter 4 — Configure the Printer Save a Printer Profile from the Main Menu You can save current printer settings for an LCD printer as a printer profile and load that profile on another printer. 1 From the Ready screen, press . The Main Menu appears. 2 Select Tools > Profiles. The Profiles menu appears. 3 Select Save. 4 Select the Filename text box and type a name for the profile. The profiles can have up to sixteen characters with no spaces. 5 Press menu.
Chapter 4 — Configure the Printer How to Load a Printer Profile with Programming Commands You can load a saved LCD printer profile to another printer by sending programming commands directly from your PC to the printer through a terminal program (such as HyperTerminal), a serial connection, or a network connection. All commands are case-sensitive. Note: To load printer profiles that modify communication settings that require itadmin rights, you must log in as an itadmin: RUN “su -p pass itadmin”.
Chapter 4 — Configure the Printer USB Storage Device File Directories (Continued) File Type Place in This Directory Fingerprint script /scripts Firmware /firmware Installation package (UFF resource file) Root of USB storage device Start file Root of USB storage device Print a File from a USB Storage Device If you are uploading image files to the printer from a USB storage device, you can print an image file.
Chapter 4 — Configure the Printer 4 To upload all files to the printer, select Install All and then press . All valid files are uploaded to the printer memory. To upload only one file at a time: a Select the type of item you want to upload (Applications, Fonts, Forms/Layout, Web Forms, Images, Fingerprint Programs, or Display) and then press . b Select the file from the list and then press uploaded to the printer memory. .
Chapter 4 — Configure the Printer 4 Select Tools > USB Menu. 5 Select Configuration. 6 Select Export Configuration. A list of the available files appears. 7 Select the file to export and then press the USB memory device. . The file is exported to Install a Configuration File from a USB Storage Device After you save an .xml configuration file to a USB storage device, you can install it on the printer at any time.
Chapter 4 — Configure the Printer Upload or Delete Applications and Resources from the Printer Web Page From the printer web page, use the Manage page to upload or delete applications, fonts, images, label formats, or web forms. Note: You can only delete applications and resources you downloaded to the printer memory. You cannot delete resident applications or resources, which are installed as part of the printer firmware.
Chapter 4 — Configure the Printer 5 To upload an application or file to the printer: a Click Browse to locate your application or file. b Double-click the file to select it. c Click Upload. The application or file uploads to the printer. To delete an application or file, click the file name in the Customer Downloaded list and then click Delete. The file is deleted.
Chapter 4 — Configure the Printer 110 PD43 and PD43c Commercial Printer User Manual
5 Troubleshoot the Printer This section explains how to troubleshoot the PD43 printers.
Chapter 5 — Troubleshoot the Printer Call Product Support If you cannot find the answer to your problem in the “Troubleshooting” section, go to the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request customer support. If you still need help after visiting Knowledge Central, call Product Support. To talk to an Intermec Product Support representative in the U.S.A. or Canada, call: 1-800-755-5505 Outside the U.S.A. and Canada, go to www.
Chapter 5 — Troubleshoot the Printer Locate the Printer Configuration and Serial Numbers The printer configuration and serial numbers can be found on the product label located on the back panel of the printer. $POGJHVSBUJPO MBCFM Problems and Possible Solutions Use this table to understand and troubleshoot some common problems you may encounter. Problems and Possible Solutions Problem Possible Solution The printer does not feed media correctly.
Chapter 5 — Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution The printer is connected to my PC using a virtual COM port, and printing stops. But, there are no errors to indicate that something is wrong. Make sure that bidirectional support is disabled. From the printer properties dialog box, click the Ports tab, and then clear the Enable bidirectional support check box. The printout is weak.
Chapter 5 — Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution There are white vertical lines on the printout. Try these possible solutions in order: • The printhead may be dirty. Clean the printhead. • There may be missing dots on the printhead. Replace the printhead. • The ribbon may not be installed correctly. Part of a dotted line is missing. Try these possible solutions in order: • The printhead may be failing. Replace the printhead.
Chapter 5 — Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution The ribbon breaks. Try these possible solutions in order: • Make sure your media setting is appropriate for the type of media you are using. • Make sure that the ribbon is fitted correctly. Reload the ribbon. • The energy control may be faulty. For help, contact your Intermec Service representative.
Chapter 5 — Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution Printing on regular media (not RFID) is slow and halted in between labels. RFID is enabled. Disable RFID from the web page or the Main Menu. I am using an application to write Try these possible solutions: to RFID tags and the printer is • The printer may not recognize the printing “VOID” labels. RFID media type. Restart the printer or run the media or RFID calibration wizard.
Chapter 5 — Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution Windows may not have installed the My printer does not communicate with my desktop driver. Follow these steps: PC when they are connected with 1 Connect the adapter cable to the the USB-to-parallel adapter cable. printer but not to the PC. 2 Turn the printer on and wait until the startup process is complete. 3 Turn the printer off, and then turn the printer on. 4 Connect the adapter cable to the PC.
Chapter 5 — Troubleshoot the Printer 6 Select the settings you want to restore: • Check the Network settings check box to restore defaults for all network connections, such as IP address and network name. • Check the User files check box to erase all files you uploaded to the printer memory. Check the System Settings check box to restore defaults for system settings, such as media width or maintenance alerts. 7 Click Restore Defaults. • 8 Click Yes to continue.
Chapter 5 — Troubleshoot the Printer 5 To continue, press . The default settings are restored and the printer restarts. When the printer finishes starting up, the Setup Wizard begins. Follow the instructions to complete the Wizard. To return to the Main Menu without restoring any defaults, select No. To return to the Restore Defaults list without restoring any defaults, select Cancel. How to Upgrade the Printer Firmware You should check for periodic updates to the printer firmware.
Chapter 5 — Troubleshoot the Printer Upgrade Firmware from the Printer Web Page You can upgrade the printer firmware from the printer web page. To configure the printer from the web page, the printer must be turned on and connected to your Wi-Fi or Ethernet network. 1 On your PC, open a browser. 2 In the Location or Address field, type the printer IP address and press Enter. The printer web page appears. 3 Click Login in the upper right corner of the screen. The Login page appears.
Chapter 5 — Troubleshoot the Printer 5 Restart the printer. The upgrade file is loaded into the printer memory. This may take several minutes. For the LCD printer, after the upgrade file is loaded, the printer restarts and the Ready screen appears. The printer is ready to use. For the icon printer, as the upgrade file is loaded, all icons in the icon panel turn on and then turn off, except for the Maintenance icon.
Chapter 5 — Troubleshoot the Printer About Alerts To help maintain the printer, you can configure the printer to send alert messages when certain conditions occur. For example, the printer can send a message when the odometer reaches a certain value, or if the printhead is lifted during printing. There are three types of alerts: • Error alerts • Information alerts • Warning alerts You configure alert settings in the printer web page. Alert messages can be sent to an email address, an SNMP trap, or both.
Chapter 5 — Troubleshoot the Printer 5 Click the Configure tab > Alerts. 6 Click Error to configure error alerts. Click Warning to configure warning alerts. Click Information to configure information alerts. 7 Change alert settings as necessary. When you are finished, click Save. To restore default settings for all alerts on the page, click Default Settings. Maintenance and Error Alert Messages Use these tables to understand and troubleshoot some common error alerts you may receive and how to fix them.
Chapter 5 — Troubleshoot the Printer Maintenance and Error Alert Messages (Continued) Message Description and Solution Ribbon Installed The printer is configured as a direct thermal printer and thermal transfer ribbon is installed. Remove the ribbon or configure the printer for thermal transfer media. Printer in Pause Mode A print job is paused from the front panel. Press the Print button to resume printing. Printer in Menu Mode A user entered a menu from the front panel.
Chapter 5 — Troubleshoot the Printer Maintenance and Error Alert Messages (Continued) Message Description and Solution Upgrading Firmware The printer is going to start upgrading the firmware. Do not try to send anything to the printer. Printer is Rebooting The printer is going to restart. Wait until the printer is ready before attempting to communicate with it. Started The printer is in the process of starting up.
Chapter 5 — Troubleshoot the Printer View Printer Statistics If your printer is connected to an Ethernet or Wi-Fi network, you can view printer statistics in the printer web page. 1 On your PC, open a browser. 2 In the Location or Address bar, type the printer IP address and press Enter. The printer web page appears. 3 Click the System Information tab. 4 Click Statistics. 5 Click a category to see more information. For example, click Print Statistics to see the number of labels printed and odometer values.
Chapter 5 — Troubleshoot the Printer Check the Printer Odometer You can check the odometer from the printer web page to see the printhead usage and how the current values compare to the alert values. To check the printer odometer from the printer web page, the printer must be turned on and connected to your Wi-Fi or Ethernet network. 1 On your desktop PC, start a browser. 2 In the Location or Address bar, type the printer IP address and press Enter. The web page for the printer appears.
6 Maintain the Printer This section explains how to perform basic maintenance on the PD43 printers.
Chapter 6 — Maintain the Printer Clean the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the print quality. You should clean the printhead each time you replace the media. Follow this procedure to clean the printhead using the cleaning card. If you need to clean additional residue from the platen roller or tear bar, use a cotton swab moistened with isopropyl alcohol. Caution: Never use hard or sharp tools to peel away stuck labels or other material.
Chapter 6 — Maintain the Printer Replace the Printhead You need to replace the printhead periodically when it wears out due to the rapid heating and cooling process used during printing. How often you need to replace the printhead depends on factors such as what type of images you print, the type of media or ribbon you use, the amount of energy to the printhead, the print speed, and the ambient temperature of the room you print in. The firmware detects the new printhead when you restart the printer.
Chapter 6 — Maintain the Printer 6 Carefully slide the printhead out of the mechanism. The printhead is still attached to the mechanism by a ribbon cable. 7 Disconnect the cable from the printhead and remove the printhead from the printer. Warning: Do not touch the printhead surface area. 8 Connect the ribbon cable to the new printhead. 9 Slide the printhead into the holders in the print mechanism. 10 Press the printhead onto the locator pins in the mechanism.
Chapter 6 — Maintain the Printer 11 Tilt the printhead up into the print mechanism and press it into place. When the printhead is in the correct position, the printhead latches snap into place on the sides of the printhead. 12 For a thermal transfer printer, install the ribbon. 13 Press the printhead down to lock it in place. 14 Close the media door and the top of the printer. 15 Print a test label.
Chapter 6 — Maintain the Printer 7 Pull the latches up to remove the platen roller from the printer. 8 Remove any adhesive residue from the roller with a cotton swab moistened with isopropyl alcohol. 9 Reverse Steps 6 and 7 to install the roller. 10 Press the latches into the printer until they snap into place. 11 Replace the media in the printer. 12 Press the print mechanism down to lock it in place. 13 Close the media door and printer lid.
A Specifications This appendix contains specifications for the printers.
Appendix A — Specifications Printer Specifications PD43 and PD43c Physical Specifications Dimensions: PD43c 20.5 cm x 21.1 cm x 23.6 cm (8.1 in x 8.3 in x 9.29 in) PD43c with external media holder 20.5 mm x 21.1 cm x 43.3 cm (not including media) (8.1 in x 8.3 in x 17.0 in) PD43 with flat top window 20.8 cm x 21.1 cm x 47.0 cm (8.2 in x 8.3 in x 18.5 in) PD43 with dome top window 24.9 cm x 21.1 cm x 47.0 cm (9.8 in x 8.3 in x 18.5 in) Weight: PD43c: 5.1 kg (11.
Appendix A — Specifications Print Speed, Resolution, and General Media Specifications Label Length (minimum): 6.35 mm (.25 in) Gap Length Between Labels: 2 to 25.4 mm (0.08 to 1.0 in) Black Mark Length 3 to 26 mm (0.12 to 1.02 in) centered between tickets, 15% maximum reflectance Media Thickness: 76.2 to 221 μm (3 to 8.7 mil) 76.2 to 248.9 μm (3 to 9.
Appendix A — Specifications General Specifications Specification Description Memory • 128 MB flash • 128 MB SDRAM • (Optional) USB memory device, up to 32 GB Supported command languages Network services Universal Font Scaling Technology and Standard Latin fonts Supported font types 138 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Fingerprint Direct Protocol Intermec Printer Language (IPL) DSim ESim ZSim Smart Printing FTP HTTP Server SNMP Line Printer Remote Protocol (lpr) Telnet
Appendix A — Specifications General Specifications (Continued) Specification Description Localization fonts • • • • • • • • • • • • • Supported graphic file types Supports 1-bit color depth (black and white) only: Drivers • • • • • Simplified Chinese (optional) Traditional Chinese (optional) Cyrillic Korean (Optional) Latin Greek Turkish Hebrew Arabic Baltic Baltic Rim Vietnamese Thai PCX PNG GIF BMP Support for Microsoft Windows XP, Vista, Windows 7, Windows 8, Server 2003, and Server 2008 • Sup
Appendix A — Specifications • • • • • • Code 128: • Code 128 Subset A • Code 128 Subset B • Code 128 Subset C • Code 128 UCC DUN-14/16 EAN: • EAN-8 • EAN-13 • EAN 128 • EAN 128 subset A • EAN 128 Subset B • EAN 128 Subset C HIBC 39 HIBC 128 Industrial 2 of 5: • • • • • 140 Industrial 2 of 5 with checksum Interleaved 2 of 5: • Interleaved 2 of 5 with checksum • Interleaved 2 of 5 IATA ISBT-128 Matrix 2 of 5 Straight 2 of 5 PD43 and PD43c Commercial Printer User Manual
Appendix A — Specifications • UPC: • UPC-A • UPC-D1 • UPC-D2 • UPC-D3 • UPC-D4 • UPC-D5 • UPC-E • UPC Shipping container Code Add-on bar code symbologies: • Add-on 2 • Add-on 5 • UPC-5 digits Add-on code 2D bar code symbologies: • • • • • • • • • • Aztec Code 16K Code 49 Data Matrix Dot Code Grid Matrix GS1 DataBar (previously called RSS-14): • GS1 DataBar Expanded • GS1 DataBar Expanded Stacked • GS1 DataBar Limited • GS1 DataBar Stacked • GS1 DataBar Stacked Omnidirectional •
Appendix A — Specifications • PDF417 • Planet • Plessey • Postnet • QR Code • USPS 4-State Customer Bar Code Composite bar code symbologies: • • • • • 142 EAN-8 Composite (CC-A, CC-B) EAN-13 Composite (CC-A, CC-B) GS1 Composite (previously called EAN.
Appendix A — Specifications Test Labels This section describes test label information. A typical test label looks like this: Sample Configuration Label for Fonts Resource Labels Label Description Applications All Intermec utility programs and user-installed applications. Fonts Resident and user-installed fonts. Bar Codes(Barcodes) Resident bar codes (partial label shown). Images All images, including resident and user-installed files.
Appendix A — Specifications Printer Information Labels Label Description Installed Hardware List of hardware modules in the printer, including: • Main logic board configuration • • • • • • • • • • number Wireless 802.11 MAC address Ethernet Serial Port USB Device USB Host Bluetooth Thermal Printhead Front Panel Ribbon Power Supply Unit Print Statistics Number of labels printed, current odometer value, and total distance printed.
Appendix A — Specifications Printer Settings Labels Label Description Media and Printing Current settings for media handling, including: • Media width, length, and X-margin • Selected media type • Printing method (TTR or DT) and speed • Start Adjust and Stop Adjust values Ethernet Settings • MAC Address • Primary and secondary DNS servers • IPv4 settings: IP assignment method, IP address, subnet mask, default router, DHCP response type • IPv6 settings: IP assignment method, IP address Serial Port Set
Appendix A — Specifications Printer Settings Labels (Continued) Label Description Wi-Fi General • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Wi-Fi Security 146 IP address and assignment method Subnet mask Default router DHCP Response IPv6 address and assignment method 802.
Appendix A — Specifications Print Quality Labels Note: Although you can print test labels on any size media, the labels are designed to be printed on 10.16 cm x 15.24 cm (4 in x 6 in) media.
Appendix A — Specifications Print Quality Labels (Continued) Label Description Pitch Ruler Bar Code(Barcode) 148 PD43 and PD43c Commercial Printer User Manual
Appendix A — Specifications Print Quality Labels (Continued) Label Description Wrinkle PD43 and PD43c Commercial Printer User Manual 149
Appendix A — Specifications 150 PD43 and PD43c Commercial Printer User Manual
B Default Settings This appendix contains all of the default settings for the printer.
Appendix B — Default Settings Default Configuration Use this appendix to view the default settings on the printer. The following tables list the default settings for the printers. If you restore the printer to factory default settings, it will use the values listed here. The order of the settings reflects the organization of the printer web page and Main Menu. Bluetooth Settings This section describes Bluetooth settings for the printer.
Appendix B — Default Settings Display and Audio Settings This section describes display and audio settings for the printer. To view these settings: • • From the printer Main Menu, select Settings > System Settings > Display or Audio. From the printer web page, click the Configure tab, System Settings > Display or Audio. Display and Audio Settings Setting Description Default Brightness Selects the brightness of the printer screen.
Appendix B — Default Settings Error, Information, and Warning Alert Settings This section describes error, information, and warning alerts and settings. To view these settings, from the printer web page, click the Configure tab, Alerts > Error, Warning, or Information. Note: These alert settings cannot be configured from the printer Main Menu. Alert settings apply to each of the error, information, or warning alerts and are configured individually by alert.
Appendix B — Default Settings Error Alert Default Settings (Continued) Error Alert Status Delay Repeat Delay Unit Message Printhead Lifted Enable 1 Occurrences Error - Printhead lifted Printhead Not Disable Detected 1 Occurrences Error - Printhead not detected Information Alert Default Settings Information Alert Status Delay Repeat Delay Unit Message Print Job Complete Disable 1 Occurrences Print job complete Started Disable 1 Occurrences Printer is started Printer is rebooting Dis
Appendix B — Default Settings Error Alerts Error alerts are sent when a condition occurs that prevents the printer from printing, such as running out of media. These alerts include: • • • • • • • • Out of Media Out of Ribbon Printer in Pause Mode Printer in Menu Mode Application Break RFID Not Installed Printhead Lifted Printhead Not Detected Information Alerts Information alerts are sent when a print job is started or completed, or when the printer is rebooting.
Appendix B — Default Settings • Faulty Dot (Sent when a faulty dot is detected in the printhead, which can lead to lower print quality) Ethernet Settings This section describes the Ethernet IPv4 and IPv6 settings. To view these settings: • • From the printer Main Menu, select Settings > Communications > Ethernet. From the printer web page, click the Configure tab, Communications > Ethernet.
Appendix B — Default Settings General System Settings This section describes general system settings. To view these settings: • • From the printer Main Menu, select Settings > System Settings > General. From the printer web page, click the Configure tab, System Settings > General. General System Settings Setting Description Default System Name Sets the network identification name (WINS name) of the printer. Printer model number and serial number. System Location Sets the location of the printer.
Appendix B — Default Settings Media Settings This section describes media settings for the printer. To view these settings: From the printer Main Menu, select Settings > Printing > Media. From the printer web page, click the Configure tab, Printing > Media. Note: If you are using an icon printer that is not on a network, you need to use PrintSet 5 through a USB connection to configure media settings.
Appendix B — Default Settings Media Settings (Continued) Setting Description Default Media Width Variable Sets the width of the printable area measured from the media margin (X) across the printhead. Unit of measurement is defined in the Unit of Measure parameter. *935-044-001* .FEJB XJEUI INTERMEC 6001 36th Ave W Everett WA 98203 Variable Media Length Sets the length of the printable area measured from one edge of the label to the edge that is closest to the printhead.
Appendix B — Default Settings Media Settings (Continued) Setting Description Default Clip Default Off Determines if the printer prints items outside the printable area of the label. When this is set to Off, the printer returns an error if any part of a bar code label cannot be printed because that part extends beyond the printable area. When this is set to On, the printer prints all bar code labels, but may also print unreadable, incomplete labels.
Appendix B — Default Settings Media Settings (Continued) Setting Description Default Head Down Action Sets the action when you close the print mechanism after opening it: No Action • No Action • Formfeed - The printer feeds one label. • Testfeed - The printer prints a configuration label. Print Quality Settings This section describes print quality settings. To view these settings: • • From the printer Main Menu, select Settings > Printing > Print Quality.
Appendix B — Default Settings Serial Port Settings This section describes the serial port settings. To view these settings: From the printer Main Menu, select Settings > Communications > Serial > COM1. • From the printer web page, click the Configure tab, Communications > Serial. Note: These settings are not accessible unless the printer has a serial connection to a PC. • Serial Port Settings Setting Description Default Baud Rate Transmission speed in bits per second (bps) for the serial port.
Appendix B — Default Settings Virtual COM Settings This section describes the virtual COM port settings. To view these settings: From the printer Main Menu, select Settings > Communications > Serial > Virtual COM. • From the printer web page, click the Configure tab, Communications > Serial. Note: These settings are not accessible unless the virtual COM port is enabled. • Virtual COM Settings 164 Setting Description Default Baud Rate Transmission speed in bits per second (bps) for the serial port.
Appendix B — Default Settings Virtual COM Settings (Continued) Setting Description Default New Line Character Defines the characters that the printer echoes to the host to indicate that it has moved to a new line. CR/LF RS-485 Printer Address Sets the RS-485 protocol address of the printer. This address is used with point-to-point or multidrop communications. 0 System I/O Settings This section describes system I/O settings for the printer.
Appendix B — Default Settings System Network Services This section lists the network services you can manage from the printer. You will only see Manage Services from the menus if you have an Ethernet or Wireless module installed in the printer. To view these services: • • From the printer Main Menu, select Settings > System Settings > Manage Services. From the printer web page, click the Configure tab, System Settings > Manage Services.
Appendix B — Default Settings System Maintenance Alert Settings This section describes the system maintenance alert settings, such as the odometer distance. To view these settings: • • From the printer Main Menu, select Settings > System Settings > Maintenance Alerts. From the printer web page, click the Configure tab, System Settings > Maintenance Alerts.
Appendix B — Default Settings Wireless 802.11 General Settings This section describes the 802.11 general settings. To view these settings: • • From the printer Main Menu, select Settings > Communications > Wireless 802.11 > General. From the printer web page, click the Configure tab, Communications > Wireless 802.11. Wireless 802.11 General Settings Setting Description Default Network Defines the wireless network.
Appendix B — Default Settings Wireless 802.11 Network Settings This section describes the 802.11 IPv4 and IPv6 settings. To view these settings: • • From the printer Main Menu, select Settings > Communications > Wireless 802.11 > Network > IPv4 or IPv6. From the printer web page, click the Configure tab, Communications > Wireless 802.11. Wireless 802.11 Network Settings Setting Description Default (IPv4) IP Assignment Method Sets how the printer obtains an IP address (for IPv4 networks).
Appendix B — Default Settings Wireless 802.11 Security Settings This section describes the 802.11 security settings. To view these settings: • • From the printer Main Menu, select Settings > Communications > Wireless 802.11 > Security. From the printer web page, click the Configure tab > Communications > Wireless 802.11. Wireless 802.
Appendix B — Default Settings Wireless 802.11 Security Settings (Continued) Setting Description Default Inner Authentication Selects the authentication method that is used when the EAP type is EAP-FAST, PEAP, or TTLS. MSCHAPv2 CA Certificate intermec.pem Sets the name of the Certificate Authority (CA) that verifies the server certificate. This CA should be the same one that was used to sign the server certificate.
Appendix B — Default Settings Wireless 802.11 Security Settings (Continued) 172 Setting Description Default Acquire PAC Determines if automatic PAC file provisioning is on for EAP-FAST authentication. On Fast Roaming (CCKM) Determines if the printer can roam Disable from one access point to another without reauthenticating with the server. CCKM only works in wireless networks using LEAP.
C Print Labels with INPrint This section explains how to use the INPrint feature to print labels.
Appendix C — Print Labels with INPrint About the INPrint Page The INPrint page features sample web forms you can use to quickly and easily print single labels if you are using the Fingerprint or Direct Protocol language on your printer. You select a web form from the lists and enter information in the fields for that label. You can then preview and print the label. The printer firmware includes several predefined label formats.
Appendix C — Print Labels with INPrint Predefined INPrint Label Formats Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_returnadd_3x1.lbx 203_demo_4x6.lbx 203_shipaddr_4x6.
Appendix C — Print Labels with INPrint Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_packslip_4x6.
Linux Copyright Information This software is provided in pertinent parts by the following copyright holders: Copyright or License Text Link to Source Code BlueZ - Bluetooth protocol stack for Linux http://www.bluez.org LPRng, IFHP, and LPRng Tool License http://www.lprng.com pslash - a lightweight framebuffer splashscreen for embedded devices http://git.yoctoproject.org/cgit/cgit.cgi/psplash udhop DHCP client http://busybox.net/products.html Copyright © 1997 Warren W.
Copyright or License Text Link to Source Code Copyright (C) 1994-2008 Lua.org, PUCRio. http://www.lua.org/ Copyright (C) 2004, 2005 WIDE Project. http://www.racoon2.wide.ad.jp/w/ Copyright (C) 1995, 1996, 1997, 1998, and http://ipsec-tools.sourceforge.net/ 1999 WIDE Project. Copyright 1989, 1991, 1992 by Carnegie http://www.net-snmp.
Copyright or License Text Link to Source Code Copyright 2006 Richard Wilson Copyright 2008 Sean Fox http://www.netsurf-browser.org/projects/libnsbmp/ Copyright (c) 1998-2009 Glenn RandersPehrson http://www.libpng.org/pub/png/libpng.html Copyright (c) 1998-2007 The OpenSSL Project. http://www.openssl.org/ (C) 1995-2004 Jean-loup Gailly and Mark Adler http://zlib.net/ Copyright (c) 2003-2009, Jouni Malinen
by Honeywell 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2014 Intermec by Honeywell All rights reserved.
