PF2i | PF4i Mid-Range Printer User’s Manual
Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Document Change Record This page records changes to this document. The document was previously released as 1-960585-02. Version Number Date Description of Change 002 11/2010 • Added methods to verify a USB mass storage device is supported by the printer. • Expanded the Upgrading Firmware procedure. 001 10/2009 • Combined the Fingerprint (P/N 934-022-001) and IPL (P/N 934-020-001) versions of the user’s manuals.
iv Version Number Date Description of Change 01 10/2003 Revised to support IPL v2.10. Information about EasyLAN Wireless interface added. 00 5/2003 Supports original IPL version (v2.00).
Contents Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 2 Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Connecting the Printer to a PC Through the Serial Port . . . . . . . . . . . . . . . . . . . . . 42 Connecting the Printer to a PC Through the USB Device Port . . . . . . . . . . . . . . .
Contents Choosing an Ethernet or Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Choosing the Network Type From the Printer Screen . . . . . . . . . . . . . . . . . . . . . . . 89 Choosing the Network Type Using Printer Commands . . . . . . . . . . . . . . . . . . . . . . 89 Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Downloading Fonts and Graphics . . . .
Contents B Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Fingerprint Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 IPL Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents I Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents x PF2i and PF4i Mid-Range Printer User’s Manual
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty. Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.
Before You Begin AWOO Systems 102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 E-mail: mjyun@awoo.co.kr IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr Who Should Read This Manual This manual is for the person who is responsible for installing, configuring, and maintaining the PF2i and PF4i.
Before You Begin To download documents 1 Visit the Intermec web site at www.intermec.com. 2 Click the Products tab. 3 Using the Products menu, navigate to your product page. For example, to find the CN3 computer product page, click Computers > Handheld Computers > CN3. 4 Click the Manuals tab. 5 If your product does not have its own product page, click Support > Manuals. Use the Product Category field, the Product Family field, and the Product field to help you locate the documentation for your product.
1 Using the Printer Use this chapter to familiarize yourself with the PF2i and PF4i printers.
Chapter 1 — Using the Printer Learning About the Printer The PF2i and PF4i Mid-Range Printers are rugged, sturdy, direct thermal printers. These compact printers provide all the features and benefits of larger bar code printers without giving up valuable space. The PF2i and PF4i include integrated USB, RS-232, and Ethernet interfaces and can easily adapt to changes in host environments or applications. The PF2i and PF4i support a maximum print width of 2 or 4 inches, respectively.
Chapter 1 — Using the Printer Wireless antenna connector (option) Provision for IEEE 1284 parallel interface board On/Off switch CompactFlash (CF) card slot Ethernet interface AC power cord socket RS-232 serial interface USB interface USB host port Machine label Back View Selecting a Printer Language Your printer comes loaded with different printer command languages. The first time you start your printer, you are prompted to select a printer language.
Chapter 1 — Using the Printer To select your printer language • Press the key that corresponds to the printer language you want to run on your printer. Status PF4i F1=FP, F2=IPL F3=ZSIM, F4=DSIM Shift F1 F2 F3 F4 F5 Startup Screen: This screen appears the first time you turn on your printer. The language you select automatically runs each time you turn on your printer. Once your printer is running a particular printer language, you can change the printer language from the Setup menu.
Chapter 1 — Using the Printer Understanding the Control Panel The control panel provides buttons, LEDs, and a liquid crystal display (LCD) for you to interact with the printer. Status PF4i Shift F1 F2 F3 F4 F5 7 8 9 Pause 4 5 6 Setup 1 2 3 Feed ./- 0 Clear Enter Control Panel: Use this illustration to familiarize yourself with the buttons and lights on the printer. Understanding the Buttons Use the buttons and button combinations to perform functions on the printer.
Chapter 1 — Using the Printer Understanding the LEDs The printer has three LEDs: Power, Status, and the Intermec Readyto-Work® indicator. Understanding the LEDs LED Icon State Description Power Solid green Power is on. Status Status Solid green The printer is ready. Flashing green The printer is communicating. Intermec Ready-toWork Indicator Solid red There is a printer error. For more information, see “Troubleshooting the Printer” on page 94.
Chapter 1 — Using the Printer The Intermec Fingerprint programming language and Intermec Direct Protocol allow custom-made messages to be composed and displayed according to the requirements of the application. Understanding the Printer Sounds The printer plays sounds in response to certain actions. The sounds that are played depend on which version of firmware you are running: • • If you are running IPL: • the printer beeps when you press a button.
Chapter 1 — Using the Printer If you are using Fingerprint, use the F key to load the same type of media. If you change the media type, or if the printer does not feed the media properly, simultaneously press the S and F keys to perform a “testfeed.” If you are using IPL, save the label with the sensitivity number attached to the media roll. You need this number to set the media sensitivity.
Chapter 1 — Using the Printer To load media for tear-off printing 1 Open the media cover. 2 To raise the printhead, turn the printhead lift lever clockwise.
Chapter 1 — Using the Printer 3 Remove any empty core from the media supply hub. 3 2 1 4 4 Fit a new roll of media on the supply hub. Adjust the edge guide so the roll becomes flush with the center section.
Chapter 1 — Using the Printer 5 Route the media through the print mechanism and push it toward the center section as far as it goes.
Chapter 1 — Using the Printer 6 To lower the printhead, turn the printhead lift lever counterclockwise. 7 Adjust the position of the green edge guide so the media is guided with a minimum of play.
Chapter 1 — Using the Printer 8 Close the media cover. 9 Press the Print button to advance the media and adjust the media feed. Tear off the media by pulling it downwards.
Chapter 1 — Using the Printer Loading Tear-Off Media With Quick-Load Guides You can use a set of optional quick-load guides to make loading media for tear-off printing easier. To order quick-load guides, contact your Intermec representative. For help installing the Quick-Load guides, see “Installing Quick-Load Guides” on page 112. To load tear-off media with quick-load guides 1 Open the media cover. 2 Remove any empty core from the media supply roll post.
Chapter 1 — Using the Printer 3 Fit a new roll of media on the supply post. Adjust the edge guide so the roll becomes flush with the center section. 3 2 1 4 4 If necessary, adjust the outer quick-load guide to fit the width of the media.
Chapter 1 — Using the Printer 5 Insert the media between the guides and feed the media forward until it reaches the platen roller and stops. 6 Press the Print button while pushing the media forward. Tear off the media by pulling it downward. 7 Close the media cover. Loading Media for Peel-Off Printing In peel-off, or self-strip mode, self-adhesive labels are separated from the liner immediately after printing. Peel-off printing: • can only be used for self-adhesive labels with liner.
Chapter 1 — Using the Printer To load media for peel-off printing 1 Open the media cover. 2 Turn the printhead lift lever clockwise to raise the printhead.
Chapter 1 — Using the Printer 3 Pull out the handle to collapse the takeup hub, and then remove any liner. 4 Remove any empty core from the media supply roll post.
Chapter 1 — Using the Printer 5 Fit a new roll of media on the supply post. Fold up and adjust the edge guide so the roll becomes flush with the center section. 3 2 1 4 6 Remove labels from the first 50 cm (20 in) of the liner. Route the liner through the print mechanism and push it inward toward the center section as far as it goes.
Chapter 1 — Using the Printer 7 Route the liner around the tear bar and the liner drive roller and back under the print mechanism and guide shafts.
Chapter 1 — Using the Printer 8 Insert the start of the liner under the lip of the takeup hub, and then rotate the hub counterclockwise a few turns to wind up some of the liner.
Chapter 1 — Using the Printer 9 Turn the printhead lift lever counterclockwise to engage the printhead. 10 Adjust the position of the green edge guide so the media is guided with a minimum of play.
Chapter 1 — Using the Printer 11 Close the media cover. 12 Adjust the label taken sensor (LTS) so that the media feeds correctly. a On your printer’s keypad, press T to enter the Setup menu. b If you are using Fingerprint, go to PRINT DEFS > LTS > LTS ADJUST. If you are using IPL, go to CONFIGURATION > LTS CALIBRATION and press E. c Press E to self-calibrate the LTS. d When you are prompted, remove your test label. e Press E. 13 Your printer is configured for Peel-Off mode.
Chapter 1 — Using the Printer Loading Media for Cut-Off Printing (PF4i Only) You can install the automatic paper cutter option to cut off the media. Cut-off printing can be used for non-adhesive continuous stock and self-adhesive labels with liner (cut only liner between labels). The cutter option: • is designed for paper-based media with a thickness between 60 and 175 μm, roughly corresponding to a paper weight of 60 to 175 grams/m2 (basis weight 40 to 120 lb).
Chapter 1 — Using the Printer 3 Turn the printhead lift lever clockwise to raise the printhead. 4 Remove any empty core from the media supply roll post.
Chapter 1 — Using the Printer 5 Fit a new roll of media on the supply post. Adjust the edge guide so the roll becomes flush with the center section. 3 2 1 4 6 Route the media through the print mechanism and cutter. Then, push it towards the center section as far as it will go.
Chapter 1 — Using the Printer Media Path 7 Turn the printhead lift lever counterclockwise to engage the printhead.
Chapter 1 — Using the Printer 8 Adjust the position of the green edge guide so the media is guided with a minimum of play. Lock with the nut. 9 Close the media cover.
Chapter 1 — Using the Printer 10 Close the cutter while pulling the media tight. 11 Press the Print button to advance the media and adjust the media feed. The labels can be collected on an optional tray.
Chapter 1 — Using the Printer Loading Media From an External Supply You can place the media supply, such as fanfold tickets or tags, behind the printer. The external supply can be used with tear-off (straightthrough) and cut-off printing. Note: Make sure to protect the media from dust, dirt, or other foreign particles that can impair the printout quality or cause unnecessary wear to the printhead.
Chapter 1 — Using the Printer To load ribbon 1 Open the media cover. 2 Turn the printhead lift lever clockwise to raise the printhead.
Chapter 1 — Using the Printer 3 If necessary, remove any used ribbon and empty ribbon cores. bw fw 4 Slide the ribbon roll onto the supply hub so the ink-coated side faces down when the ribbon is routed through the print mechanism.
Chapter 1 — Using the Printer 5 Route the ribbon through the print mechanism above the transparent upper LSS guide and pull out approximately 20 cm (8 in) of ribbon leader. bw fw 6 Without releasing the ribbon, turn the printhead lift lever counterclockwise to engage the printhead and lock the ribbon.
Chapter 1 — Using the Printer 7 Slide the empty cardboard core onto the ribbon rewind hub so the ribbon is wound up when the hub rotates counterclockwise. bw fw 8 Turn the printhead lift lever clockwise to raise the printhead and release the ribbon.
Chapter 1 — Using the Printer 9 Manually advance the ribbon until all of the transparent leader has passed the printhead and the ribbon becomes tight. 10 Turn the printhead lift knob counterclockwise to engage the printhead.
Chapter 1 — Using the Printer 11 Close the media cover. 3 2 1 4 bw fw 12 Set the Paper Type to Thermal Transfer Ribbon (TTR). a On your printer’s keypad, press T to enter the Setup menu. b If you are using Fingerprint, go to Media > Paper Type > Transfer. If you are using IPL, go to Media > Paper Type > TTR. c Press E. d Press T to exit the Setup menu. Printing a Test Label You can print a test label (perform a testprint) to: 36 • make sure that your printer is working properly.
Chapter 1 — Using the Printer To perform a testprint 1 Press T to enter the Setup menu, and use the keypad to go to the TESTPRINT menu: • If you are running Fingerprint, go to SETUP > PRINT DEFS > TESTPRINT. • If you are running IPL, go to SETUP > TEST/SERVICE > TESTPRINT > CONFIG. 2 Select a testprint to perform. For more information, see the next tables. Fingerprint Testprint Options Testprint Description Diamonds Prints a diamond pattern. Chess Prints a chess board pattern.
Chapter 1 — Using the Printer IPL Testprint Options (continued) Testprint Description HW Contains printer memory information; printer mileage; printhead settings; firmware checksum, program, and version number. Network Contains WINS name, MAC address, IP selection, IP address, netmask, default router, name server, mail server, primary WINS server, secondary WINS server, and network statistics. RFID Test Label Prints an RFID test label that includes the tag type name.
Chapter 1 — Using the Printer Creating and Printing Labels The easiest way to create and print labels, is to use the label design software LabelShop®. You can download LabelShop from the PrinterCompanion CD that shipped with your printer, or you can download it from the Downloads page for your printer on the Intermec web site at www.intermec.com. You can also use Fingerprint and IPL to create and print labels.
Chapter 1 — Using the Printer • For printers running IPL: • Start with the sensitivity set to 565. You may need to adjust this value depending on the type of media you choose. • To write to Gen 2 RFID tags, set the start and length parameters of the RFID tag field setup command (a) to even numbers. For help configuring RFID parameters, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual.
2 Connecting the Printer This chapter contains these sections: • Connecting the Printer to Your PC • Connecting the Printer to Your Network • Connecting Peripherals to the USB Host Port 41
Chapter 2 — Connecting the Printer Connecting the Printer to Your PC You can easily connect the printer to your PC using one of these ports: • RS-232 serial port • USB device port • IEEE 1284 communications port (optional, PF4i only) Connecting the Printer to a PC Through the Serial Port You can use a serial connection to communicate with your PC and run PrintSet, LabelShop, or InterDriver.
Chapter 2 — Connecting the Printer To connect the printer to a PC through the serial port 1 Connect one end of the RS-232 cable that ships with your printer to the back of the printer and connect the other end of the cable to a serial COM port on the PC. 2 If necessary, change the PC serial port configuration to match your printer. Connecting the Printer to a PC Through the USB Device Port Note: You cannot communicate with the printer using PrintSet through a USB connection.
Chapter 2 — Connecting the Printer If you are using a parallel port to communicate with the printer, you need: • an IEEE 1284 interface adapter installed in the printer. If you do not have the parallel interface installed in your printer, you can purchase the field installable option and have it installed by an authorized Intermec service technician. For help, contact your Intermec representative. • a parallel cable to run between the printer and the PC.
Chapter 2 — Connecting the Printer To connect your printer to your Ethernet network 1 Make sure that Ethernet is selected as your Network Type. a On the keypad, press T to enter the Setup menu. b Go to SETUP > NETWORK > NETWORK TYPE > ETHERNET. c Press T again to exit the Setup menu. 2 Connect the cable from your Ethernet network to the Ethernet port on your printer’s back plate. 3 Turn your printer off and then on. 4 Enter Information mode by pressing the I button.
Chapter 2 — Connecting the Printer If your network does not automatically assign an IP address, or the Intermec Ready-to-Work indicator is blinking to indicate a network error, you can use PrintSet (available on the PrinterCompanion CD or as a download from www.intermec.com) to correct the network settings. Manually Configuring IP Settings You can configure the IP settings of your printer by sending Fingerprint or IPL commands through a serial connection.
Chapter 2 — Connecting the Printer 2 Send the following commands to permanently assign the IP address, subnet mask, default router, and name server: nn[,m1[,m2]] where: n is the IP address of the printer in the format n.n.n.n, where n is a number from 0 to 255. ,m1 is the subnet mask address in the format n.n.n.n, where n is a number from 0 to 255. ,m2 is the router address in the format n.n.n.n, where n is a number from 0 to 255.
Chapter 2 — Connecting the Printer To set up the printer to work in your wireless network, you need: • a serial cable. • a PC running Windows or Linux. • PrintSet. PrintSet is available on the CD that ships with your Printer. For the latest version of PrintSet, go to the Downloads page of the Intermec web site at www.intermec.com. • (optional) Serial port software such as HyperTerminal.
Chapter 2 — Connecting the Printer To set up the printer for 802.11 communications using HyperTerminal 1 Connect one end of the serial cable to your printer, and connect the other end to your PC. 2 On your PC, open HyperTerminal and set these serial port parameters: Parameter Default Setting Baud rate 9600 Data bits 8 Parity None Stop bits 1 3 From the host PC, check the wireless settings. For help, see “Manually Configuring IP Settings” on page 46.
Chapter 2 — Connecting the Printer Configuring 802.11 Wireless Security Using Fingerprint Use the following procedures to configure 802.11 wireless security parameters on your printer using Fingerprint. To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID: run"su -p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx" where xxxxx can be from 0 to 32 ASCII characters, not including the double quote.
Chapter 2 — Connecting the Printer 2 Send one of the following WPA/WPA2 ON commands to turn on WPA or WPA2 authentication. Send the WPA-PSK or WPA2-PSK command to set a pre-shared key: setup setup setup setup setup "wlan","WPA","OFF" "wlan","WPA2","ON" "wlan","WPA_PSK","xxxxxxxxxx" "wlan","ACTIVE","1" write "wlan","uart1:" where xxxxxxxxxx is a value between 8 and 64 characters.
Chapter 2 — Connecting the Printer 3 Send these commands to configure the EAP_TYPE: setup "8021x","EAP_TYPE","xxxx" where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST. setup "8021x",".EAP_USER","xxxx" setup "8021x","EAP_PASS","xxxx" where xxxx is the unique username and the unique password for this protocol. 4 If you are using TTLS, you may need to send this command to set the TTLS outer name: setup "8021x","TTLS_USER","xxxx" where xxxx is the outer name.
Chapter 2 — Connecting the Printer • Send the following commands to set a common name for server 1 and server 2: setup "8021x",".SERVER_CN1","xxxxxxxxxx" setup "8021x",".SERVER_CN2","xxxxxxxxxx" where xxxxxxxxxx is at least 8 characters but less than 96 characters.
Chapter 2 — Connecting the Printer To configure the printer to use WPA-PSK or WPA2-PSK mode 1 Send the following commands to login as an admin and set the SSID: .x,su -p pass admin ws,SSID,xxxxx where xxxxx can be from 0 to 32 alphanumeric characters. To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character Note: The default password for logging in as an admin is “pass.
Chapter 2 — Connecting the Printer 2 Send one of the following commands to enable WPA-802.1x or WPA2-802.1x authentication. You should also send the WPA_PSK command that does not contain a value: ws,WPA,OFF ws,WPA2,ON ws,WPA_PSK, 3 Send these commands to configure the EAP_TYPE: ws,EAP_TYPE,xxxx where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST. ws,.
Chapter 2 — Connecting the Printer 6 If you are using certificates for validation, here are some commands you may need to use. • Send the following commands to set a certificate and enable validation: ws,CA_CERT,c:/testCA.pfx@export ws,VALIDATE,ON where c:/testCA.pfx is the location and name of the certificate on the printer and export is the passphrase. • Send the following commands to set a common name for server 1 and server 2: ws,.
Chapter 2 — Connecting the Printer Connecting Peripherals to the USB Host Port You can connect these peripheral devices to the USB host interface port on the printer: • USB mass storage device • Keyboard • Bar code scanner • USB hub Using a USB Mass Storage Device You can use a USB mass storage device (thumb drive) to store additional fonts and images for the printer. You can also use the device to upgrade your firmware.
Chapter 2 — Connecting the Printer • Type Run “cd d:” and press Enter. Type Run “ls” and press Enter. If the USB storage device is supported, the contents of the USB storage device appears. Connecting a Keyboard to the USB Host Port You can use an external USB keyboard to input data in Fingerprint applications. Some applications may require more complex input from users than the simple push of a button. The printer comes with five keyboard layouts: US, Swedish, French, German, and User Defined.
Chapter 2 — Connecting the Printer Connecting a USB Hub to the USB Host Port You can connect a USB hub to the printer so that you can connect several USB devices to the printer at the same time. Note: If the USB hub is not powered, you can only connect one USB mass storage device and one HID (keyboard or scanner) peripheral to the USB hub at a time. If the USB hub is powered, you can connect multiple USB mass storage devices and multiple HID peripherals at once.
Chapter 2 — Connecting the Printer 60 PF2i and PF4i Mid-Range Printer User’s Manual
3 Configuring the Printer Use this chapter to understand how to configure the printer, upgrade firmware, and download fonts and graphics.
Chapter 3 — Configuring the Printer Configuring Your Printer You can change the configuration settings of your printer: • directly from the screen. • from the printer home page. • using PrintSet. • using commands sent from your PC. • remotely using SmartSystems Foundation. • remotely using Wavelink Avalanche. Configuring Your Printer From the Screen To configure your printer from the screen, you need to enter Setup mode. To enter Setup mode • Press the T button.
Chapter 3 — Configuring the Printer T Starting point SETUP: SER-COM, UART2 SETUP: SER-COM, UART1 SETUP: PRINT DEFS Option >R L SETUP: MEDIA SETUP: SER-COM, UART3 Option SETUP: SER-COM, UART4 Option SETUP: FEEDADJ SETUP: SER-COM, UART5 SETUP: RFID Option SETUP: NET-COM, NET1 SETUP: NETWORK Option SETUP: COM The Main Menus in Setup Mode for Fingerprint T Starting point SETUP: COM SETUP: SER-COM SETUP: CONFIGURATION L R SETUP: NETWORK SETUP: RFID SETUP: MEDIA Option SETUP: TEST/SERVICE
Chapter 3 — Configuring the Printer Configuring Your Printer From the Printer Home Page If you are using an Ethernet or 802.11 wireless connection, you can change configuration settings from your printer’s home page. Note: You should have already connected your printer to your network and obtained an IP address. For help, see “Connecting the Printer to Your Network” on page 44. To access your printer’s home page 1 Start your web browser application.
Chapter 3 — Configuring the Printer Configuring Communications Settings Use the communications page to configure serial communications, the communications interface, and the keyboard layout. To configure communications settings 1 Click Printer > Communication. 2 Choose the settings you want to change. 3 Click Submit Setup. Configuring Media Settings Use the media page to view and change media settings such as XSTART position, media type, and contrast. To configure media settings 1 Click Printer > Media.
Chapter 3 — Configuring the Printer 2 Enter the correct information for the media you are using. 3 Click Submit Setup. Configuring RFID Settings (PF2i With RFID Option) Use the RFID page to configure settings for printing on RFID media. To configure media settings 1 Click Printer > Rfid. 2 Enter the correct information for the RFID media you are using. 3 Click Submit Setup.
Chapter 3 — Configuring the Printer Configuring Print Engine Settings Use the print engine page to adjust the media feed direction (start and stop adjust positions) and print speed. The value of the head resistance is read-only and is measured by the firmware when the printer starts up. To configure print engine settings 1 Click Printer > Print Engine. 2 Enter the correct information for the print engine. 3 Click Submit Setup.
Chapter 3 — Configuring the Printer Configuring Web Shell Settings Use the Web Shell page to view and change test and default settings. You can also use the Web Shell page to print test labels and change the command language. To configure Web Shell settings 1 Click Printer > Web Shell. 2 Select the action you want to take or the setting you want to change. • For the actions at the top of the screen, the printer performs the action and may prompt you to reboot the printer.
Chapter 3 — Configuring the Printer Understanding the Web Shell Settings (continued) Setting Description Default Setup Returns the printer to factory default settings. Passwords, alerts, and the selected application are not changed. Reboot Reboots the printer. Print Test Label Prints the predefined test label you choose. Command Language Sets the command language to Fingerprint, Direct Protocol, IPL, ZSim, or DSim. You need to reboot the printer for the change to take effect.
Chapter 3 — Configuring the Printer 3 Select the Notification method. 4 Click Submit Settings. Use the following table to understand the Alert Settings. Understanding the Alert Settings Setting Description Label Not Taken (Fingerprint only) Sent when the printed label is not taken from the printer. This setting applies to label and ticket media and requires an optional label taken sensor. Cutter Error There was an error related to the label cutter.
Chapter 3 — Configuring the Printer Configuring General Network Settings Use the General network page to view the printer name, change passwords, and set restrictions. To configure general network settings 1 Click Network Admin > General. 2 View or update your settings. Note: To enter a new password, you need to check the Set password check box. 3 Click Submit General settings. Use the following table to understand the general network settings.
Chapter 3 — Configuring the Printer Understanding the General Network Settings (continued) 72 Setting Description Old Admin Password You need to enter the old password before you can change the password. New Admin Password The new password you want to use. Restrictions Sets restrictions on who is allowed to upgrade the printer firmware or view and change network settings. You cannot remove “admin” from the list of authorized users.
Chapter 3 — Configuring the Printer Configuring Mail Settings Use the mail settings page to view and change e-mail (SMTP) server settings. To configure mail settings 1 Click Network Admin > Mail. 2 Select the mail server settings and enter mail addresses. 3 Click: • Submit Mail Settings to send the changes to the printer. • Submit & Send test mail to send the changes to the printer and test your new settings.
Chapter 3 — Configuring the Printer Use the following table to understand the mail settings. Understanding the Mail Settings 74 Setting Description Mail (SMTP) Server Choose a configuration method for your mail server settings: • SMTP settings from DHCP: Choose this setting if you want the printer to receive settings automatically from your DHCP server. This setting requires that you choose DHCP and IP Selection in the TCP/IP section.
Chapter 3 — Configuring the Printer Configuring SNMP Settings Use the SNMP page to view and change SNMP settings. To configure SNMP settings 1 Click Network Admin > SNMP. 2 Change the SNMP settings. 3 Click Add to add trap settings. You can define up to four authentication failure traps. After you add a trap, it appears in the Trap Address Settings list. You can edit or delete each trap in the list by clicking Edit or Delete. 4 Click Submit SNMP settings.
Chapter 3 — Configuring the Printer Use the following table to understand SNMP settings. Understanding the SNMP Settings Setting Description Read Community Community with rights to read the SNMP MIBs. Read/Write Community Community with rights to read and write SNMP MIBs. Username Username when using SNMPv3. The default value is “initial”. Authentication Key The authentication key for SNMPv3. The default value is “auth_key”. 76 Encryption Key The privacy key for SNMPv3.
Chapter 3 — Configuring the Printer Configuring TCP/IP Settings Use the TCP/IP settings page to view and change TCP/IP network settings. To configure TCP/IP settings 1 Click Network Admin > TCP/IP. 2 View or update your settings. 3 Click Submit TCP/IP settings. Use the following table to understand the TCP/IP settings. Understanding the TCP/IP Settings Setting Description IPV4 Settings Configuration method: The method by which an IP address is assigned to the printer.
Chapter 3 — Configuring the Printer Understanding the TCP/IP Settings (continued) 78 Setting Description IPV6 Settings Configuration method: The method by which an IP address is assigned to the printer. You can choose between: • AUTO: The IP address is obtained using stateless auto-configuration. This is the default configuration method. • AUTO+DHCP: The IP address is obtained using stateless auto-configuration, but DNS options are obtained using DHCP.
Chapter 3 — Configuring the Printer Configuring the Network Type Use the Network Type page to choose whether you are using an Ethernet or wireless 802.11 network. To configure the network type 1 Click Network Admin > Network Type. 2 Select either Ethernet or Wireless 802.11. 3 Click Submit new settings. 4 Reboot the printer for the changes to take effect. Note: Once you change the network type to Wireless 802.11, you cannot communicate with the printer using Ethernet.
Chapter 3 — Configuring the Printer Configuring Avalanche Settings Use the Avalanche page to view and change Wavelink Avalanche settings. To configure Avalanche settings 1 Click Network Admin > Avalanche. 2 View or update your settings. 3 Click Submit Avalanche settings. Use the following table to understand the Avalanche settings. Understanding the Avalanche Settings 80 Setting Description Enabler Mode Click one of the option buttons: • Disabled: Disables Avalanche.
Chapter 3 — Configuring the Printer Configuring SmartSystems Settings Use the SmartSystems page to view or change the SmartSystems server IP address and the master port number. To configure the SmartSystems settings 1 Click Network Admin > SmartSystems. 2 View or change the settings. 3 Click Submit SmartSystems settings.
Chapter 3 — Configuring the Printer Configuring Wireless LAN Settings Use the Wireless LAN page to view and change 802.11 settings. Note: The Wireless LAN settings are only available if your printer has the wireless 802.11 radio interface option installed and is running Fingerprint 8.77.0 or later, or IPL v2.77.0 or later. To configure wireless LAN settings 1 Click Network Admin > Wireless LAN. 2 View or update your settings. 3 Click Submit 802.11 settings.
Chapter 3 — Configuring the Printer Understanding the Wireless LAN Settings (continued) Setting Description Authentication Sets the type of authentication to use for your WEP keys. You can choose between Auto, Open System, and Shared. WPA Sets the Wi-Fi Protected Access (WPA) to either on or off. WPA Pre-shared key Sets the WPA Pre-shared key. WPA2 Sets the Wi-Fi-Protected Access version 2 to either on or off. Roaming setting Sets the roaming reluctancy to 1, 2 or 3.
Chapter 3 — Configuring the Printer Configuring 802.1x Settings The 802.1x settings page is only available if you have the optional wireless interface installed in your printer. Use the 802.1x page to view and change 802.1x security settings. To configure 802.1x settings 1 Click Network Admin > 802.1x. 2 View or update your settings. 3 Click Submit 802.1x settings. Use the following table to understand the 802.1x settings. Understanding the 802.
Chapter 3 — Configuring the Printer Understanding the 802.1x Settings (continued) Setting Description Choose the inner authentication method: Inner Authentication • PAP (TTLS only) (TTLS, EAP-FAST, • MSCHAPv2 and PEAP only) • EAP/MSCHAPv2 • EAP/MD5 • EAP/GTC Outer Name (TTLS Specify the EAP identity passed in the clear. The default only) is anonymous. PAC- Key A-ID Info The Protected Access Credential (PAC) setting is used to specify the PAC file used by EAP-FAST authentication.
Chapter 3 — Configuring the Printer Configuring Your Printer With PrintSet Note: You cannot communicate with the printer using PrintSet through a USB connection. To use PrintSet, you must be connected serially or through the Ethernet or 802.11 network. PrintSet is a printer configuration tool that allows you to easily change your setup parameters. You can also use PrintSet’s setup wizards to guide you through common configuration tasks.
Chapter 3 — Configuring the Printer To see IPL commands as you type 1 From the HyperTerminal menu, select File > Properties > the Settings tab. 2 Click the ASCII Setup button. 3 Select Echo typed characters locally. 4 Click OK twice. For more information on how to change configuration settings, see either the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual.
Chapter 3 — Configuring the Printer Configuring Your Printer Using Wavelink Avalanche You can use the Wavelink Avalanche device management system to configure all of your wireless printers. You printer ships with the Avalanche Enabler already loaded. Each time the Avalanche Enabler is activated (typically on a warm boot), the printer attempts to connect to the Avalanche Agent.
Chapter 3 — Configuring the Printer Choosing the Network Type From the Printer Screen To configure the printer from the screen, you need to enter Setup mode. To choose the network type from the printer screen 1 Press T to enter Setup mode. 2 Navigate to Network > Network Type and press E. 3 Select either Ethernet or Wireless 802.11 and press E. 4 Press T to exit Setup mode. 5 Reboot the printer for the change to take effect.
Chapter 3 — Configuring the Printer Upgrading Firmware The latest firmware and software is available for download from the Downloads page on the Intermec web site at www.intermec.com. You can upgrade your printer’s firmware using: • PrintSet. You can download PrintSet from the downloads page for the printer on the Intermec web site at www.intermec.com. • a CompactFlash (CF) card. • a USB storage device (maximum 2GB). • a serial or USB connection. • an Ethernet or 802.11 network connection.
Chapter 3 — Configuring the Printer To upgrade using a USB storage device 1 Turn on your printer. 2 Verify the USB storage device is supported by your printer. Insert the USB storage device in the appropriate slot on the back of your printer. On the display screen, one of the following status messages briefly appears: • USB memory stick connected • USB memory stick not supported Note: If no status message appears when you insert the USB storage device, remove and reinsert the USB storage device.
Chapter 3 — Configuring the Printer To upgrade using an Ethernet or 802.11 network connection 1 Start your web browser application. 2 In the address field, enter the IP address of your printer. 3 Press Enter. Your printer’s home page appears. 4 From the menu at the top of the page, click Maintenance. The firmware upgrade screen appears. 5 Click Browse and browse to the location of the firmware upgrade file. 6 Double-click the file, and then click Upgrade.
4 Troubleshooting and Maintaining the Printer This chapter contains possible solutions to problems you may encounter while using the printer. This chapter also contains information on booting the printer and performing routine maintenance.
Chapter 4 — Troubleshooting and Maintaining the Printer Troubleshooting the Printer You may have printer operation, print quality, or printer communication problems at some time during the life of your printer. You can easily fix most of the problems you encounter. If you cannot find the answer to your problem in this section, you may need to contact Product Support.
Chapter 4 — Troubleshooting and Maintaining the Printer Understanding Error Messages Use the following tables to troubleshoot common error messages you may see displayed on your printer’s screen. Keep in mind that some error messages: • are specific to the type of firmware you are running. • have corresponding error numbers. • cause the Intermec Ready-to-Work indicator to blink or turn off.
Chapter 4 — Troubleshooting and Maintaining the Printer Fingerprint Error Messages (continued) Message Description Ready-to-Work Error Indicator Status Number Initializing The printer is initializing. Off IP The printer is trying to acquire an IP address from configuration the network. Wait for the printer to complete the error task before taking any action. Blinking IP link error No network connection.
Chapter 4 — Troubleshooting and Maintaining the Printer Fingerprint Error Messages (continued) Ready-to-Work Error Indicator Status Number Message Description Press any key to continue If an error occurs in the Fingerprint immediate Off mode, for example “out of paper” when the print key is pressed, this event is set. Printer crash Printer crash. In most instances, when the printer Off crashes, the screen is reset which causes the Intermec Ready-to-Work indicator to turn off.
Chapter 4 — Troubleshooting and Maintaining the Printer IPL Error Messages Message Ready-to-Work Error Indicator Status Number Description No Printhead Printhead not found Off Open & Shut Cutter Cutter error 1. Open and shut the cutter. Blinking 1058 Open & Shut Cutter Cutter error 2. Open and shut the cutter. Blinking 1022 Open & Shut Cutter Cutter error 3. Open and shut the cutter. Blinking 1059 Paper Fault LSS too high.
Chapter 4 — Troubleshooting and Maintaining the Printer IPL Error Messages (continued) Ready-to-Work Error Indicator Status Number Message Description Ribbon Out The printer is out of transfer ribbon. Load a new roll Blinking of ribbon. For helps, see “Loading Ribbon” on page 30. Setup mode entered. Off IP link error. No network connection. Blinking 1031 Blinking IP configuration error. The printer is trying to acquire an IP address from the network.
Chapter 4 — Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions (continued) Problem Possible Solution There are weak spots on the printout. Try these possible solutions in order: • There may be foreign particles on the media. Clean or replace the media. • Make sure that your media and ribbon are compatible. • Make sure that you are using high quality media and ribbon. • The contrast may be too low. Try increasing the contrast. • The printhead may be worn.
Chapter 4 — Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions (continued) Problem Possible Solution The inner edge of the printout is missing. Try these possible solutions in order: • The media may not be properly installed or aligned. Reload the media. For help, see “Loading Media” on page 7. • The small core and supply post may be in the upper position. Move the post to the lower position. • The X-start parameter may be set too low. Increase the setting.
Chapter 4 — Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions (continued) Problem Possible Solution The transfer ribbon wrinkles. Try these possible solutions in order: • The ribbon break shaft may not be adjusted correctly. For help, see “Adjusting the Ribbon Break Shaft” on page 112. • You may need to adjust the media edge guide. For help, see “Loading Media” on page 7. • The printhead pressure may be too high. Decrease the printhead pressure.
Chapter 4 — Troubleshooting and Maintaining the Printer RFID Problems and Possible Solutions Problem Possible Solution I loaded my printer with RFID media, but it is not writing to the tags. After you load RFID media, restart the printer or run a TESTFEED to let the printer identify the RFID media type. The RFID kit is installed, but The printer is not communicating properly with the RFID “RFID” does not appear in the setup hardware. For help, contact your local Intermec tree. representative.
Chapter 4 — Troubleshooting and Maintaining the Printer RFID Problems and Possible Solutions (continued) Problem Possible Solution When I send a TAGREAD or TAGWRITE command, I get this error message: “Tag format error.” The TAGFORMAT defined for the operation determines the number of required parameters. You may need to modify the TAGFORMAT. For help, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. For more information, see the EPC Tag Data Standard (v1.
Chapter 4 — Troubleshooting and Maintaining the Printer Resetting the printer also does not change the selected printer language (Fingerprint, IPL, ZSim, or DSim). There are two ways to reset the printer: • Insert a special CompactFlash memory card and restart the printer. • Use the printer’s keypad. To reset the printer using the keypad 1 Turn off the printer. 2 Open the right cover and lift the printhead. 3 Turn on the printer and press and hold the I key until the printer beeps.
Chapter 4 — Troubleshooting and Maintaining the Printer Adjusting the Pressure Arm The printer is factory-adjusted for full-size media width. If you are using media that is less than full width, Intermec recommends that you adjust the position of the pressure arm so that it is centered on the media and provides even pressure. A poorly adjusted pressure arm may be detected by a weaker printout on either side of the media path. To adjust the pressure arm 1 Open the media cover. 2 Remove any ribbon.
Chapter 4 — Troubleshooting and Maintaining the Printer 3 Loosen the nut that secures the pressure arm. Center of media Screw Pressure arm 4 Move the pressure arm inward or outward until the arrow on the tip of the arm is centered with the media. Note: Move the pressure arm at the part closest to the screw, not at the tip. If the arm is difficult to move, lift the printhead and pull the printhead bracket free from the magnet in the arm.
Chapter 4 — Troubleshooting and Maintaining the Printer One diode + One sensor Upper part of LSS One diode + One sensor Lower part of LSS Print mechanism Adjusting the Label Stop Sensor The LSS can be moved laterally between five fixed positions. LSS Positions Position Distance One click out 3 mm (0.118 in) Two clicks out 8 mm (0.315 in) Three clicks out 12 mm (0.472 in) Four clicks out 16 mm (0.639 in) Five clicks out 20 mm (0.
Chapter 4 — Troubleshooting and Maintaining the Printer 3 Lift and lower the printhead. 4 Press the Print button. 5 Make sure there is a label (not a gap or mark) at the LSS. 6 Make sure that the media is routed as close to the center section as the guide allows. 7 Press T to enter the Setup menu, and use the keypad to go to the LSS menu: • If you are running Fingerprint, go to SETUP > PRINT DEFS > LSS TEST > LSS AUTO. • If you are running IPL, go to SETUP > TEST/SERVICE > LSS TEST > LSS AUTO.
Chapter 4 — Troubleshooting and Maintaining the Printer 9 Check mark detection: a Lift the printhead. b Slowly pull out the media. When the LSS detects a black mark, the cursor moves to the left. LSS AUTO 10 If the LSS does not move as described in Steps 8 and 9, make sure that: 110 • the cursor position is accurate. Refresh the cursor position by pressing the D key. • the LSS is laterally aligned with the slots or black marks.
Chapter 4 — Troubleshooting and Maintaining the Printer Adjusting the Printhead Pressure The pressure of the thermal printhead against the direct thermal media is factory-adjusted. But, you may need to adjust the printhead pressure to accommodate thicker or thinner media. Note: Do not use a higher printhead pressure than necessary, because it may increase the wear of the printhead and shorten its life.
Chapter 4 — Troubleshooting and Maintaining the Printer Adjusting the Ribbon Break Shaft If ribbon wrinkling occurs, you may need to adjust the alignment of the front ribbon break shaft so that it runs parallel to the printhead and the ribbon supply and rewind hubs. To adjust the ribbon break shaft • Using a slotted screwdriver, carefully turn the adjustment screw: • If the ribbon tends to slide outward, turn the screw clockwise (fw) to move the outer end of the break shaft forward.
Chapter 4 — Troubleshooting and Maintaining the Printer To install the quick-load guides 1 Turn off the printer. 2 Open the media cover. 3 Disengage the upper guide from the lower guide by lifting the inner part of the upper guide and pulling it out. Make sure not to damage the cable.
Chapter 4 — Troubleshooting and Maintaining the Printer 4 Lift the upper guide. 5 Remove the standard green edge guide. 6 Slide the quick-load guides onto the shaft, making sure that the lower media guide rail slides through the notches. 7 Slide the inner guide as far as possible down the shaft so that it is flush with the center section.
Chapter 4 — Troubleshooting and Maintaining the Printer 8 Adjust the outer guide to accommodate your media width. For help, see “Loading Tear-Off Media With Quick-Load Guides” on page 14. Maintaining the Printer To keep your printer working properly, you should perform regular maintenance. Cleaning the Printer To properly maintain your printer, you should regularly clean it. You can clean the: • exterior of the printer. • media guides. • printhead.
Chapter 4 — Troubleshooting and Maintaining the Printer Cleaning the Exterior of the Printer Clean the exterior of the printer as needed. To clean the exterior of the printer • Wipe external surfaces with a soft cloth slightly moistened with water or a mild detergent. Cleaning the Media Guides Both parts of the label stop sensor, which controls the media feed, are covered by plastic guides. The guides are transparent to allow the light to pass between the two parts of the label stop sensor.
Chapter 4 — Troubleshooting and Maintaining the Printer 3 Disengage the upper guide from the lower guide by lifting the inner part of the upper guide and pulling it out. Make sure not to damage the cable. 4 Lift the upper guide. 5 Clean the areas marked with gray with a cleaning card or a soft cloth soaked in isopropyl alcohol. Be careful not to scratch the guides. 6 Replace the upper guide.
Chapter 4 — Troubleshooting and Maintaining the Printer 7 Close the media cover. Cleaning the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the printout quality. You should clean the printhead each time you replace the media. This section describes how to clean the printhead using cleaning cards.
Chapter 4 — Troubleshooting and Maintaining the Printer 3 Turn the printhead lift lever clockwise to raise the printhead. 4 Remove any media and ribbon. 5 Open the cleaning card envelope and pull out the cleaning card. Read the warning text. 6 Insert most of the cleaning card under the printhead, and then lower the printhead. 7 Pull out the cleaning card and raise the printhead. 8 Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue. 9 Repeat Steps 6 through 8.
Chapter 4 — Troubleshooting and Maintaining the Printer Replacing the Printhead The printhead is subject to wear both from the direct thermal media or ribbon and from the rapid heating and cooling process during printing. So, you need to periodically replace the printhead. How often you need to replace the printhead depends factors such as the print images, the type of direct thermal media or ribbon in use, the amount of energy to the printhead, the print speed, and the ambient temperature.
Chapter 4 — Troubleshooting and Maintaining the Printer 3 Turn the printhead lift lever clockwise to raise the printhead. 4 Remove any media and transfer ribbon. 5 Pull the printhead bracket away from the magnet in the pressure arm.
Chapter 4 — Troubleshooting and Maintaining the Printer 6 Disconnect the printhead bracket from the print mechanism, and pull out the printhead as far as the cables allow. 7 Disconnect the cables from the printhead: 122 • Note the snap-lock on the inner connector. • Be sure to pull at the connectors, not at the cables.
Chapter 4 — Troubleshooting and Maintaining the Printer 8 Connect the two cables to the replacement printhead. 9 Install the printhead. Make sure that the printhead cables run freely. 10 Turn the printhead lift lever counterclockwise so the magnet engages the printhead bracket. 11 Load a new supply of media and ribbon. For help, see “Loading Media” on page 7 and “Loading Ribbon” on page 30.
Chapter 4 — Troubleshooting and Maintaining the Printer 124 PF2i and PF4i Mid-Range Printer User’s Manual
A Specifications This appendix contains specifications for the printer and media. It also contains information about accessories for the printer.
Appendix A — Specifications Specifications Physical Specifications PF2i Dimensions: 19.4 x 39.7 x 17.8 cm (7.64 x 15.63 x 7.00 in) (With long side door) PF2i Weight: 5.5 kg (12 lb) PF4i Dimensions: With long side door: 24.4 x 39.7 x 17.8 cm (9.61 x 15.63 x 7.00 in) With paper cutter: 25.3 x 44.7 x 17.8 cm (9.96 x 17.60 x 7.00 in) With 8-in Megatop: 24.4 x 47.1 x 22.5 cm (9.61 x 18.54 x 8.86 in) PF4i Weight: 7 to 8 kg (15.5 to 17.
Appendix A — Specifications Print Speed and Resolution Specification Description Print Mode Direct Thermal Thermal Transfer (option for PF2i) Print Speed (variable) 100 to 200 mm/sec (4 to 8 in/sec) Printhead Resolution 8 dots/mm at 203 dpi Print Width (max) PF2i PF4i 56 mm (2.2 in) 104 mm (4.095 in) Print Length (max) 409.5 cm (161.25 in) Note: The maximum print length is also restricted by the amount of free SDRAM memory.
Appendix A — Specifications Interfaces This section describes the standard interfaces available on the printer printer. RS-232 Serial Interface Use this table to understand the default settings of the serial port. Default Settings of the Serial Port Parameter Default Setting Baud rate 9600 Character Length or Data Bits 8 Parity None Stop Bits 1 Handshaking none (Fingerprint XON/XOFF (IPL) The printer end of the serial cable is a DB9 pin and the PC end is dependent on the model of the PC.
Appendix A — Specifications Serial Cable Pins and Description (continued) Pin Signal Description 7 CTS Clear to send 8 RTS Request to send 9 USB Interface The printer supports USB full speed v2.0 Host. To use the USB interface to print from a PC, you need to have the Intermec InterDriver printer driver installed on your PC. For help setting up USB communications, see “Connecting the Printer to a PC Through the USB Device Port” on page 43. The printer is a “self-powered device.
Appendix A — Specifications USB Host Interface The printer has a USB host interface for connecting USB devices such as HID bar code scanners and keyboards, USB storage devices, and USB hubs. 1 2 3 4 USB Host Interface USB Host Interface Pins and Descriptions Pin Description 1 VBUS 2 D- 3 D+ 4 Gnd Ethernet Interface The Ethernet interface has an RJ-45 socket for use with a standard RJ-45 cable.
Appendix A — Specifications One yellow and one green LED indicate the network status. Understanding the Ethernet LEDs LED Status Description Green On Link Off No link Yellow Blinking Network activity On 100BASE-TX Off 10BASE-T Parallel IEEE 1284 Interface The parallel port supports Universal Plug and Play (UPnP) and additional status reporting through IEEE 1284 nibble ID mode.
Appendix A — Specifications Media Specifications Core and Roll Specifications Measurement Value Core inside diameter, standard 38 to 40 mm (1.5 in) Core inside diameter, with adapter 76.2 mm (3 in) Core width must not protrude outside the media Maximum roll outside diameter, Position 1 152 mm (6.00 in) Maximum roll outside diameter, Position 2 203 mm (8.00 in) Maximum roll outside diameter, Position 3 213 mm (8.38 in) Maximum media width, PF2i 60 mm (2.36 in) Maximum media width, PF4i 114.
Appendix A — Specifications Media Type Set media type to one of these values: • • Fingerprint: • FIX LENGTH STRIP • VAR LENGTH STRIP IPL: CONTINUOUS a Non-Adhesive Strip PF2i and PF4i Mid-Range Printer User’s Manual 133
Appendix A — Specifications Self-Adhesive Strip PF2i Media Width Including Liner (a) Measurement Value Maximum 60 mm (2.36 in) Minimum, standard guides 25.0 mm (1.00 in) Minimum, quick-load guides 40 mm (1.57 in) PF4i Media Width Including Liner (a) Measurement Value Maximum 114.3 mm (4.50 in) Minimum, standard guides 25.0 mm (1.00 in) Minimum, quick-load guides 40 mm (1.57 in) Minimum, wide quick-load guides 80.0 mm (3.15 in) Liner (b) The liner must not extend more than a total of 1.
Appendix A — Specifications Media Type Set media type to one of these values: • • Fingerprint: • FIX LENGTH STRIP • VAR LENGTH STRIP IPL: CONTINUOUS a c b b Self-Adhesive Strip PF2i and PF4i Mid-Range Printer User’s Manual 135
Appendix A — Specifications Self-Adhesive Labels PF2i Media Width Including Liner (a) Measurement Value Maximum 60 mm (2.36 in) Minimum, standard guides 25.0 mm (1.00 in) Minimum, quick-load guides 40 mm (1.57 in) PF4i Media Width Including Liner (a) Measurement Value Maximum 114.3 mm (4.50 in) Minimum, standard guides 25.0 mm (1.00 in) Minimum, quick-load guides 40 mm (1.57 in) Minimum, wide quick-load guides 80.0 mm (3.
Appendix A — Specifications Label Length (d) Measurement Value Maximum Dependent on SDRAM size Minimum 8.0 mm (0.32 in) Note: Under ideal circumstances, a minimum label length of 4 mm (0.16 in) could be used. It requires the sum of the label length (d) and the label gap (e) to be larger than 7 mm (0.28 in), that batch printing is used, and that no pull back of the media is performed.
Appendix A — Specifications a c d e b b Self-Adhesive Labels Media Type Set media type to one of these values: 138 • Fingerprint: LABEL (w GAPS) • IPL: GAP PF2i and PF4i Mid-Range Printer User’s Manual
Appendix A — Specifications Tickets With Gaps (Gap Stock) PF2i Media Width Including Liner (a) Measurement Value Maximum 60 mm (2.36 in) Minimum, standard guides 25.0 mm (1.00 in) Minimum, quick-load guides 40 mm (1.57 in) PF4i Media Width Including Liner (a) Measurement Value Maximum 114.3 mm (4.50 in) Minimum, standard guides 25.0 mm (1.00 in) Minimum, quick-load guides 40 mm (1.57 in) Minimum, wide quick-load guides 80.0 mm (3.
Appendix A — Specifications LSS Detection Position (c) This position is variable. For help, see “Adjusting the Label Stop Sensor” on page 107. Detection Slit Length (d) The length of the detection slit (excluding corner radii) must be a minimum of 2.5 mm (0.10 in) on either side of the LSS detection position (c). Detection Slit Height (e) Measurement Value Maximum 21.3 mm (0.83 in) Recommended 1.6 mm (0.06 in) Minimum 1.2 mm (0.
Appendix A — Specifications a b c e d Tickets With Gaps (Gap Stock) PF2i and PF4i Mid-Range Printer User’s Manual 141
Appendix A — Specifications Tickets With Black Mark (Mark Stock) PF2i Media Width Including Liner (a) Measurement Value Maximum 60 mm (2.36 in) Minimum, standard guides 25.0 mm (1.00 in) Minimum, quick-load guides 40 mm (1.57 in) PF4i Media Width Including Liner (a) Measurement Value Maximum 114.3 mm (4.50 in) Minimum, standard guides 25.0 mm (1.00 in) Minimum, quick-load guides 40 mm (1.57 in) Minimum, wide quick-load guides 80.0 mm (3.
Appendix A — Specifications Black Mark Y-Position (f) Intermec recommends that you place the black mark as close to the front edge of the ticket as possible and use a negative Stop Adjust value to control the media feed, so the tickets can be properly torn off. Media Type Set media type to one of these values: • Fingerprint: TICKET (w MARK) • IPL: MARK Note: The black mark should be non-reflective carbon black on a whitish background.
Appendix A — Specifications a b c e d f Tickets With Black Mark (Mark Stock) Media With RFID Tags or Inlays (PF2i, Only) When printing on RFID media, special consideration must be taken to the position and shape of the tag. Specific recommendations for different kinds of Intermec-approved RFID media can be found on the Intermec web site at www.intermec.com. Additional information is provided in the documentation that came with your RFID kit.
Appendix A — Specifications Accessories for the Printer You can use these accessories (sold and ordered separately) with the printer. To order accessories, contact your local Intermec sales representative. Integral Liner Takeup Unit Use this accessory, which comes with a guide shaft, for peel-off (selfstrip) printing. Paper Cutter (PF4i, Only) Use this accessory to cut off continuous paper-based stock or liner between labels. You can collect the cut-off labels, tickets, or tags in an optional tray.
Appendix A — Specifications Real Time Clock The Real Time Clock (RTC) automatically keeps track of the current time. The RTC has its own backup battery backup that lasts for at least 10 years. Font Card The font card is a CompactFlash memory card loaded with doublebyte font sets including Kanji, Korean, and Chinese. Media Cover You can choose a short side door, long side door, or long side door with a Bigtop (PF2i) or Megatop (PF4i) based on your printing needs.
B Default Settings 147
Appendix B — Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the PF2i and PF4i. If you restore the printer to factory default settings, the printer uses these values. The commands are grouped by function and reflect the organization of the IPL and Fingerprint setup menus. For detailed information on most of the commands, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual.
Appendix B — Default Settings Network Parameters Parameter Default Value IP selection DHCP+BOOTP IP address N/A Netmask N/A Default router N/A IPv6 selection Auto IPv6 address N/A Nameserver N/A Nameserver6 N/A DHCP response Broadcast MAC address N/A Network type Ethernet (if no 802.11 radio is installed) Wireless 802.11 (if an 802.
Appendix B — Default Settings Media Parameters Parameter Default Value X-start 8 dots/mm = 203.2 dpi 11.81 dots/mm = 300 dpi 24 dots 36 dots Width 8 dots/mm = 203.2 dpi 11.81 dots/mm = 300 dpi 832 dots 1248 dots Length 8 dots/mm = 203.2 dpi 11.
Appendix B — Default Settings Print Defines Parameters (continued) Parameter Default Value Label taken sensor (LTS) LTS adjust LTS test LTS value N/A N/A 10 IPL Default Configuration Ser-Com Parameters Parameter Default Value Baud rate 9600 Data bits 8 Parity None Stop bits 1 Protocol XON/XOFF COM Parameters Parameter Default Value USB keyboard US Network Parameters Parameter Default Value IP selection DHCP+BOOTP IP address N/A Netmask N/A Default router N/A IPv6 selection Au
Appendix B — Default Settings Network Parameters (continued) Parameter Default Value DHCP response Broadcast MAC address N/A Network type Ethernet (if no 802.11 radio is installed) Wireless 802.11 (if an 802.
Appendix B — Default Settings Media Parameters Parameter Default Value Media type Gap Paper type DT (Direct Thermal) LBL length dots 1200 dots Testfeed mode Fast Sensitivity 420 Darkness 0% LBL rest point 0 Form adj dots X 0 Form adj dots Y 0 Ribbon low 0 Paper low 0 Configuration Parameters Parameter Default Value Emulation mode None Print speed 4 in/sec Cutter Not installed LTS calibration Not installed PF2i and PF4i Mid-Range Printer User’s Manual 153
Appendix B — Default Settings 154 PF2i and PF4i Mid-Range Printer User’s Manual
C Fingerprint and IPL Setup Menus The setup parameters of the printer control the way the printer operates. This appendix provides an overview of the setup menu you can use to configure parameters for your printer.
Appendix C — Fingerprint and IPL Setup Menus Fingerprint Setup Menus Use this section to learn about the Fingerprint setup menus and options.
Appendix C — Fingerprint and IPL Setup Menus Fingerprint COM Menu SETUP: COM COM: USB KEYBOARD USB KEYBOARD: USUSB KEYBOARD: SWEDISH USB KEYBOARD: FRENCH USB KEYBOARD: GERMAN USB KEYBOARD: USER DEFINED Fingerprint Network Menu SETUP: NETWORK NETWORK: IP SELECTION NETWORK: IP ADDRESS NETWORK: NETMASK NETWORK: DEFAULT ROUTER NETWORK: IPV6 SELECTION NETWORK: IPV6 ADDRESS IP SELECTION: DHCP+BOOTP PARITY: MANUAL PARITY: DHCP PARITY: BOOTP IP ADDRESS: 0.0.0.0 NETMASK: 0.0.0.0 DEFAULT ROUTER: 0.0.0.
Appendix C — Fingerprint and IPL Setup Menus Fingerprint Media Menu SETUP: MEDIA MEDIA: MEDIA SIZE MEDIA: MEDIA TYPE MEDIA SIZE: XSTART MEDIA SIZE: WIDTH MEDIA SIZE: LENGTH XSTART: 24 WIDTH: 832 LENGTH: 1200 MEDIA TYPE: FIX LENGTH MEDIA TYPE:STRIP MEDIA TYPE: VAR LENGTH STRIP LABEL GAPS) MEDIA(wTYPE: TICKET MARK) MEDIA (w TYPE: TICKET (w GAP) TRANSFER: RIBBON CONSTANT TRANSFER: RIBBON FACTOR TRANSFER: LABEL OFFSET TRANSFER: RIBBON SENSOR TRANSFER: LOW DIAMETER RIBBON CONSTANT: 90 RIBBON FACT
Appendix C — Fingerprint and IPL Setup Menus Fingerprint Print Defs Menu SETUP: PRINT DEFS PRINT DEFS: HEAD RESIST PRINT DEFS: TESTPRINT HEAD RESIST: nnn TESTPRINT: PRINT SPEED: DIAMONDS 100 TESTPRINT: CHESS TESTPRINT: BAR CODES #1 TESTPRINT: BAR CODES #2 TESTPRINT: SETUP INFO TESTPRINT: HARDWARE INFO TESTPRINT: RFID TEST LABEL TESTPRINT: NETWORK INFO PRINT DEFS: PRINT SPEED PRINT DEFS: LSS TEST LSS TEST: LSS AUTO LSS TEST: LSS MANUAL LSS AUTO: LSS [G: 1]D: 13 Toggle between gain (G) and drive
Appendix C — Fingerprint and IPL Setup Menus IPL Setup Menus Use this section to learn about the IPL setup menus and options.
Appendix C — Fingerprint and IPL Setup Menus IPL Network Menu SETUP: NETWORK NETWORK: IP SELECTION NETWORK: IP ADDRESS NETWORK: NETMASK NETWORK: DEFAULT ROUTER NETWORK: IPV6 SELECTION IP SELECTION: DHCP+BOOTP PARITY: MANUAL PARITY: DHCP PARITY: BOOTP IP ADDRESS: 0.0.0.0 NETMASK: 0.0.0.0 DEFAULT ROUTER: 0.0.0.
Appendix C — Fingerprint and IPL Setup Menus IPL Media Menu SETUP: MEDIA MEDIA: MEDIA TYPE MEDIA: PAPER TYPE MEDIA: LBL LENGTH DOTS MEDIA: TESTFEED MODE MEDIA: SENSITIVITY MEDIA: DARKNESS MEDIA TYPE: GAP MEDIA TYPE: MARK MEDIA TYPE: CONTINUOUS PAPER TYPE: DT PAPER TYPE: TTR LBL LENGTH DOTS: 1200 100/200/400/800/ 1200/1600/2000/ 2500/3000/3600/ 4200/4800 TESTFEED MODE: FAST SENSITIVITY: 420 120/130/140/160/170/ 180/222/226/236/238/ 366/369/420/440/450/ 460/470/480/513/527/ 533/563/565/567/623/ 627
D Advanced Configuration This appendix contains information on the printer file system and how to modify the appearance of the printer web page.
Appendix D — Advanced Configuration Printer File System (Fingerprint) As you access the printer for communications, you encounter different parts of the printer file system. The following sections contain a device tree structure and brief descriptions of the different devices and directories of the file system. Device Tree Structure This illustration shows the device tree structure of the printer.
Appendix D — Advanced Configuration The commands you use depend on how you navigate the printer file system: • If you are accessing the printer through an FTP client or a web browser, you can easily navigate through the different devices and directories. Lowercase letters are not an issue for FTP or a web browser. • If you are accessing the printer through raw TCP (“net1:”), you use Fingerprint to communicate with the printer.
Appendix D — Advanced Configuration /pffs (or pffs:) The power fail file system is used to store files that need to be saved when the printer is turned off. Files stored in this location cannot exceed 256 bytes each. The total size of the “pffs” unit is 32 KB. /rom (or rom:) This device is used to store a collection of files that are available by default in the printer, for example the default web pages, fonts, and images.
Appendix D — Advanced Configuration Web Style Guide Files The printer network cards customizes the default web pages by changing the configuration of the engine that generates the pages. While generating the pages, the web server accesses configuration parameters, like the background color, the name of logos to display on the page and generates the HTML code. Default configuration of these parameters makes the printer’s web page appear in the Intermec style, with corporate colors and logos.
Appendix D — Advanced Configuration Understanding Required Environment Variables (continued) Variable Description loat Logotype attributes, contains all attributes for the IMG-tag to replace the Intermec logo. trna Trade name. Optional Environment Variables The optional environment variables are used to specify extra parameters; for instance, these variables permit to change the printer’s model name.
Appendix D — Advanced Configuration Optional Variables Reference Table (continued) Variable Description Comments lico Link color, LINK attribute of BODY tag. suon Support link on, enables a support link on If this parameter is in the page. the webstyle guide file, then the variables “suli” and “suna” must have a value. suli Support link, this is the link associated withe the support tag. suna Support link name, this is the label to be shown on the web page.
Appendix D — Advanced Configuration Memory and Storage Web Style Guide files are designed to be placed on the printer’s pffs, as mentioned. Due to the memory limits of the pffs the environment variables have very short name (4 bytes), which may make them less user friendly to use, but this allows more space to be used for the value of the variable. There is also a size limit per file that is set to 256 bytes.
I Index 171
Index Numerics 76 mm (3-in) adapter, accessory 145 802.11 choosing as network type 79, 88 radio communications, setting up 47 connection, troubleshooting 102 security, setting from web page 82 802.
Index default configuration (continued) viewing and changing with web page 68 device tree structure 164 DHCP, default setting 44 directories, printer 164 door, options 146 downloading firmware 90 fonts and graphics 92 DSim, command language changing 4 described 3 E EAP Type, choosing 802.
Index IEEE 1284 (continued) port, using to connect printer to PC 43 incomplete printout, troubleshooting 101 Information button, described 5 Information mode, using to find IP address 45 initial startup screen 4 inner authentication, choosing 802.
Index M mail settings, configuring from web page 73 maintaining the printer 115 maintenance, error message 96 media feed direction, configuring 67 loading 7 menu Fingerprint 158 IPL 162 not feeding, troubleshooting 102 RFID, printing on 39 roll diameter, max and min 127 settings, configuring 65 specifications 132 core and roll 132 non-adhesive strip 132 self-adhesive labels 136 self-adhesive strip 134 tickets with black mark 142 tickets with gaps 139 thicker or thinner, adjusting for 111 web page 65 width,
Index printer accessories 145 adjusting 105 break shaft 112 LSS 107 pressure arm 106 printhead pressure 111 back view 3 choosing network type from the screen 89 configuring 62–87 from screen 62 from the home page 64 using commands 86 using PrintSet 86 using SmartSystems Foundation 87 using Wavelink Avalanche 88 connecting to a PC 42–44 through the IEEE 1284 port 43 through the serial port 42 through the USB device port 43 connecting to your network 44 directories, Fingerprint file system 164 file system, Fi
Index RFID (continued) web page 66 RFID inactive, error message 103 ribbon breaks, troubleshooting 101 loading thermal transfer 30 not winding, troubleshooting 101 roll diameter, max and min 127 width, max and min 127 wrinkles, troubleshooting 102 ribbon break shaft, adjusting 112 ribbon out, error message 99 RS-232 serial interface 128 RtW blink by application, error message 97 RtW off by application, error message 97 S scanner, connecting to printer 58 screen choosing network type 89 initial startup 4 und
Index testfeed, described 5 thermal transfer ribbon, loading 30 thumb drive.
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