PX4i | PX6i High Performance Printer User’s Manual
Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Document Change Record This page records changes to this document. The document was originally released as 1-960625-00 (Fingerprint) and 1-960625-01 (IPL). Version Number Date Description of Change 002 11/2010 • Added methods to verify a USB mass storage device is supported by the printer. • Expanded the Upgrading Firmware procedure. 001 10/2009 • Combined the Fingerprint (P/N 934-039-001) and IPL (P/N 934-040-001) versions of the user’s manuals.
iv Version Number Date Description of Change 01 09/2004 IPL: Initial release. Supports IPL v2.30. Fingerprint: For preproduction MAT printers. 1-960625- 05/2004 00 Fingerprint: For preproduction DAT printers.
Contents Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 2 Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Connecting the Printer to a PC Through the Serial Port . . . . . . . . . . . . . . . . . . . . . 56 Connecting the Printer to a PC Through the USB Device Port . . . . . . . . . . . . . . .
Contents Choosing an Ethernet or Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Choosing the Network Type From the Printer Screen . . . . . . . . . . . . . . . . . . . . . .101 Choosing the Network Type Using Printer Commands . . . . . . . . . . . . . . . . . . . . .101 Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Downloading Fonts and Graphics . . . . . . . .
Contents B Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156 Fingerprint Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156 IPL Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents I Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents x PX4i and PX6i High Performance Printer User’s Manual
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty. Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.
Before You Begin AWOO Systems 102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 E-mail: mjyun@awoo.co.kr IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr Who Should Read This Manual This manual is for the person who is responsible for installing, configuring, and maintaining the PX4i or PX6i.
Before You Begin To download documents 1 Visit the Intermec web site at www.intermec.com. 2 Click the Products tab. 3 Using the Products menu, navigate to your product page. For example, to find the CN3 computer product page, click Computers > Handheld Computers > CN3. 4 Click the Manuals tab. 5 If your product does not have its own product page, click Support > Manuals. Use the Product Category field, the Product Family field, and the Product field to help you locate the documentation for your product.
1 Using the Printer Use this chapter to familiarize yourself with the PX4i and PX6i printers.
Chapter 1 — Using the Printer Learning About the Printers The PX4i and PX6i High Performance printers are rugged, high-volume, thermal transfer printers. With sturdy, all-metal construction, these printers are designed to excel at 24/7 printing in harsh industrial environments and easily adapt to changes in host environments or applications. The PX4i and PX6i support a maximum print width of four or six inches, respectively.
Chapter 1 — Using the Printer Intake slot for external media supply Wireless antenna connector (option) On/Off switch CompactFlash (CF) card slot Ethernet interface Provision for IEEE parallel interface board RS-232 serial interface AC Power cord socket USB interface USB host port Machine label Intake slot for external media supply Back View Selecting a Printer Language Your printer comes loaded with different printer command languages.
Chapter 1 — Using the Printer Printer Command Language Descriptions (continued) Printer Language Description DSim DSim is a Datamax™ simulation program that runs Datamax programs. To setup, configure, and use DSim, see the DSim Programmer’s Guide. To select your printer language • Press the key that corresponds to the printer language you want to run on your printer. Status F1=FP, F2=IPL F3=ZSIM, F4=DSIM F1 F2 F3 F4 F5 Shift 7 8 9 Pause Setup 4 5 6 Feed Enter 1 2 3 .
Chapter 1 — Using the Printer Changing the Printer Language From the Setup Menu (continued) Language How to Access the Command Language Menu ZSim or DSim 1 2 3 4 Press T. Enter the Fingerprint password: 8311. Press E. Go to SETUP > PRINT DEFS > CMD LANGUAGE. Understanding the Control Panel The control panel provides buttons, LEDs, and a liquid crystal display (LCD) for you to interact with the printer. Status F1 F2 F3 F4 F5 Shift 7 8 9 Pause Setup 4 5 6 Feed Enter 1 2 3 .
Chapter 1 — Using the Printer Understanding the Function Buttons (continued) Button Name Button Description Feed + Shift F+S Performs a Testfeed (feeds a blank label and adjusts the media feed). i I Displays error messages, Ready-to-Work status, and communication channel information. <> L or R After you press I, use these buttons to scroll through error and information messages. Understanding the LEDs The printer has three LEDs: Power, Status, and the Intermec Readyto-Work® indicator.
Chapter 1 — Using the Printer Understanding the Screen The screen provides background illumination and displays two lines of text, each with 16 characters. The screen displays error messages, as well as useful information when you start, setup, and upgrade your printer. The Intermec Fingerprint programming language and Intermec Direct Protocol allow custom-made messages to be composed and displayed according to the requirements of the application.
Chapter 1 — Using the Printer • Peel-off (self-strip) • Cut-off • Batch take-up • External supply • RFID If you are using Fingerprint, use the F key to load the same type of media. If you change the media type, or if the printer does not feed the media properly, simultaneously press the S and F keys to perform a “testfeed.” If you are using IPL, save the label with the sensitivity number attached to the media roll. You need this number to set the media sensitivity.
Chapter 1 — Using the Printer To load media for tear-off printing 1 Turn off the printer. 2 Open the front door and media cover. 3 (PX6i only) Pull the locking handle down.
Chapter 1 — Using the Printer 4 Raise the printhead by turning the printhead lift lever counterclockwise. 5 If necessary, remove the empty core from the media supply roll post.
Chapter 1 — Using the Printer 6 If you are using a media roll with a 76 mm (3 in) core, install a 3-inch adapter on the media supply hub. 7 Fit a new roll of media on the supply post and push the roll in as far as it will go.
Chapter 1 — Using the Printer 8 Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be routed for better access and then snap-locked in open position. 9 Route the media through the print unit and push it in as far as it will go.
Chapter 1 — Using the Printer Media Path 10 Lower the printhead by turning the printhead lift lever clockwise.
Chapter 1 — Using the Printer 11 (PX6i only) Push the locking handle up. 12 Adjust the position of the green edge guides so that the media is guided with a minimum of play.
Chapter 1 — Using the Printer 13 Close the front door and media cover. Make sure that the media runs through the slot in the front door. 14 Press F to advance the media and adjust the media feed. Tear off the media by grabbing the outer edge and pulling it downwards. Loading Media for Peel-Off Printing In peel-off, or self-strip mode, self-adhesive labels are separated from the liner immediately after printing. Peel-off printing: • can only be used for self-adhesive labels with liner.
Chapter 1 — Using the Printer To load media for peel-off printing 1 Turn off the printer. 2 Open the front door and media cover. 3 (PX6i only) Pull the locking handle down.
Chapter 1 — Using the Printer 4 Raise the printhead by turning the printhead lift lever counterclockwise. 5 Pull out the green clip on the liner takeup hub and dispose of any wound-up liner.
Chapter 1 — Using the Printer 6 Remove any empty core from the media supply hub. 7 If your are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub.
Chapter 1 — Using the Printer 8 Fit a new roll of media onto the media supply hub and push the roll in as far as it will go. 9 Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position.
Chapter 1 — Using the Printer 10 Route the media through the print unit and push it in as far as it will go. 11 Pull out approximately 40 cm (15 in) of labels and remove the labels from the liner.
Chapter 1 — Using the Printer 12 Route the liner around the tear bar and back under the print unit. 13 Secure the liner to the takeup hub with the green clip and rotate the hub until the media is pulled tight.
Chapter 1 — Using the Printer Media Path 14 Turn the printhead lift lever clockwise to lower the printhead.
Chapter 1 — Using the Printer 15 (PX6i only) Push the locking handle up. 16 Adjust the position of the green edge guides so that the media is guided with a minimum of play.
Chapter 1 — Using the Printer 17 Close the front door and media cover. 18 Press F to advance the media and adjust the media feed. Loading Media for Cut-Off Printing You can install the automatic paper cutter option to cut off the media. Cut-off printing can be used for non-adhesive continuous stock and self-adhesive labels with liner (cut only liner between labels).
Chapter 1 — Using the Printer • has a switch that prevents it from operating when it is in the open position. • can be fitted with an optional tray for collecting cutoff labels. • requires the front door to be removed. You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed. For more information, see “Accessories for the Printer” on page 153.
Chapter 1 — Using the Printer 3 (PX6i only) Pull the locking handle down. 4 Turn the printhead lift lever counter-clockwise to raise the printhead.
Chapter 1 — Using the Printer 5 Remove any empty core from the media supply hub. 6 If your are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub.
Chapter 1 — Using the Printer 7 Fit a new roll of media onto the media supply hub and push the roll in as far as it will go. 8 Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position.
Chapter 1 — Using the Printer 9 Route the media through the print unit and push it in as far as it will go.
Chapter 1 — Using the Printer 10 Turn the printhead lift lever clockwise to lower the printhead. 11 (PX6i only) Push the locking handle up.
Chapter 1 — Using the Printer 12 Adjust the position of the green edge guides so that the media is guided with a minimum of play. 13 Route the media through the cutter between the two guide plates.
Chapter 1 — Using the Printer 14 Close the cutter while pulling on the end of the media. 15 Close the media cover and then turn on the power. 16 Press F to advance the media and adjust the media feed. Loading Media for Internal Batch Takeup Printing In batch takeup mode, printed labels fitted on liner (backing paper) or pre-perforated tickets and tags are wound up inside the printer. The roll of printed labels, tickets, or tags can then be removed.
Chapter 1 — Using the Printer To load media for internal batch takeup printing 1 Turn off the printer. 2 Open the front door and media cover. 3 Turn the printhead lift lever counter-clockwise to raise the printhead.
Chapter 1 — Using the Printer 4 Remove any empty core from the media supply hub. 5 Loosen the single screw that holds the guide plate at the rear of the media compartment.
Chapter 1 — Using the Printer 6 Remove the tear bar from the print unit and replace it with the guide plate. 7 If you are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub.
Chapter 1 — Using the Printer 8 Fit a new roll of media onto the media supply hub and push the roll in as far as it will go. 9 Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be rotated for better access and then snap-locked in open position.
Chapter 1 — Using the Printer 10 Route the media through the print unit and push it in as far as it will go. 11 Pull out approximately 40 cm (15 in) of labels.
Chapter 1 — Using the Printer 12 Route the labels around the guide plate and back under the print unit to the takeup hub. 13 Wind up some of the media on the takeup hub and secure it with the green clip.
Chapter 1 — Using the Printer Media Path 14 Turn the printhead lift lever clockwise to lower the printhead.
Chapter 1 — Using the Printer 15 Adjust the position of the green edge guides so that the media is guided with a minimum of play. 16 Close the media cover, but keep the front door open. 17 Press F to advance the media and adjust the media feed.
Chapter 1 — Using the Printer Loading Media for Printing From an External Supply You can place the media supply, such as fanfold tickets or tags, behind the printer. The external supply can be used with these printing methods: • Tear-off (straight-through) • Cut-off • Peel-off (upper slot only) • Internal batch takeup Intermec strongly recommends using the fanfold guide accessory. This guide makes loading media easier and accurately guides the media.
Chapter 1 — Using the Printer 2 Feed the media through the slot in the rear plate.
Chapter 1 — Using the Printer Feeding Media Through the Lower Slot Loading Ribbon The printer can perform direct thermal printing on special heatsensitive media or thermal transfer printing on special ink-coated ribbon. The printer can use transfer ribbon rolls wound with the inkcoated side facing either outward or inward.
Chapter 1 — Using the Printer To load ribbon for thermal transfer printing 1 Open the front door and media cover. 2 (PX6i only) Pull the locking handle down.
Chapter 1 — Using the Printer 3 Turn the printhead lift lever counter-clockwise to raise the printhead. 4 Remove any unused ribbon and the empty ribbon core.
Chapter 1 — Using the Printer 5 Adjust the ribbon supply bobbin for your ribbon. • If your ribbon is 55 to 60 mm (2.16 to 2.3 in) wide, compress the ribbon supply bobbin and move it so it snaps into the first (innermost) groove. 55-60 mm (2.1-2.3”) • If your ribbon is 88 to 90 mm (3.5 in) wide, compress the ribbon supply bobbin and move it so it snaps into the second groove. 80-90 mm (3.
Chapter 1 — Using the Printer • If your ribbon is 110 mm (4.3 in) wide, compress the ribbon supply bobbin and move it so it snaps into the third (outermost) groove. 110 mm (4.3”) 6 Press the ribbon roll onto the ribbon supply bobbin and route the ribbon through the print unit. Pull out 20 cm (8 in) of ribbon.
Chapter 1 — Using the Printer 7 Without releasing the ribbon, turn the printhead lift lever clockwise to lower the printhead and lock the ribbon. 8 Press the cardboard core at the front end of the ribbon onto the rewind hub. During printing, the rewind hub rotates counterclockwise.
Chapter 1 — Using the Printer 9 Turn the printhead lift lever counter-clockwise to raise the printhead. 10 Wind up the ribbon until all of the transparent leader has passed the printhead and the ribbon becomes tight.
Chapter 1 — Using the Printer 11 Turn the printhead lift lever clockwise to lower the printhead. 12 Close the front door and media cover.
Chapter 1 — Using the Printer 13 Set the Paper Type to Thermal Transfer Ribbon (TTR). a On your printer’s keypad, press T to enter the Setup menu. b If you are using Fingerprint, go to Media > Paper Type > Transfer. If you are using IPL, go to Media > Paper Type > TTR. c Press E. d Press T to exit the Setup menu. Printing a Test Label You can print a test label (perform a testprint) to: • make sure that your printer is working properly. • get your printer’s setup, hardware, and network information.
Chapter 1 — Using the Printer Fingerprint Testprint Options (continued) Testprint Description Setup Info Contains current configuration parameters stored in the printer’s memory, defined pages, defined formats, defined graphics, defined fonts, and any installed printer options. Hardware Info Contains printer memory information; printer mileage; printhead settings; firmware checksum, program, and version number. RFID Test Label Prints an RFID test label that includes the tag type name.
Chapter 1 — Using the Printer IPL Testprint Options (continued) Testprint Description Format All > Print Formats Contains a single format that you can use to evaluate the print quality of a particular format. This option prints labels for all the formats stored in the printer’s memory. Page All > Print Pages Tests the ability of the printer to receive and print single or multiple pages of label data that is sent from the host. This option prints labels for all the pages stored in the printer’s memory.
Chapter 1 — Using the Printer Printing on RFID Media Media containing RFID tags is slightly thicker where the RFID tag is located. The slight thickness of this part of the label may affect print quality. For thermal transfer labels, Intermec recommends using a high-quality ink ribbon, such as TMX 2304 or TMX 1500. To achieve the best possible print quality, follow these guidelines: • After you load RFID media, restart the printer or run a TESTFEED to let the printer identify the RFID media type.
2 Connecting the Printer This chapter contains these sections: • Connecting the Printer to Your PC • Connecting the Printer to Your Network • Connecting Peripherals to the USB Host Port 55
Chapter 2 — Connecting the Printer Connecting the Printer to Your PC You can easily connect the printer to your PC using one of these ports: • RS-232 serial port • USB device port • IEEE 1284 communications port (optional) Connecting the Printer to a PC Through the Serial Port You can use a serial connection to communicate with your PC and run PrintSet, LabelShop, or InterDriver.
Chapter 2 — Connecting the Printer To connect the printer to a PC through the serial port 1 Connect one end of the RS-232 cable that ships with your printer to the back of the printer and connect the other end of the cable to a serial COM port on the PC. 2 If necessary, change the PC serial port configuration to match your printer. Connecting the Printer to a PC Through the USB Device Port Note: You cannot communicate with the printer using PrintSet through a USB connection.
Chapter 2 — Connecting the Printer If you are using a parallel port to communicate with the printer, you need: • an IEEE 1284 interface adapter installed in the printer. If you do not have the parallel interface installed in your printer, you can purchase the field installable option and have it installed by an authorized Intermec service technician. For help, contact your Intermec representative. • a parallel cable to run between the printer and the PC.
Chapter 2 — Connecting the Printer To connect your printer to your Ethernet network 1 Make sure that Ethernet is selected as your Network Type. a On the keypad, press T to enter the Setup menu. b Go to SETUP > NETWORK > NETWORK TYPE > ETHERNET. c Press T again to exit the Setup menu. 2 Connect the cable from your Ethernet network to the Ethernet port on your printer’s back plate. 3 Turn your printer off and then on. 4 Enter Information mode by pressing the I button.
Chapter 2 — Connecting the Printer If your network does not automatically assign an IP address, or the Intermec Ready-to-Work indicator is blinking to indicate a network error, you can use PrintSet (available on the PrinterCompanion CD or as a download from www.intermec.com) to correct the network settings. Manually Configuring IP Settings You can configure the IP settings of your printer by sending Fingerprint or IPL commands through a serial connection.
Chapter 2 — Connecting the Printer 2 Send the following commands to permanently assign the IP address, subnet mask, default router, and name server: nn[,m1[,m2]] where: n is the IP address of the printer in the format n.n.n.n, where n is a number from 0 to 255. ,m1 is the subnet mask address in the format n.n.n.n, where n is a number from 0 to 255. ,m2 is the router address in the format n.n.n.n, where n is a number from 0 to 255.
Chapter 2 — Connecting the Printer To set up the printer to work in your wireless network, you need: • a serial cable. • a PC running Windows or Linux. • PrintSet. PrintSet is available on the CD that ships with your Printer. For the latest version of PrintSet, go to the Downloads page of the Intermec web site at www.intermec.com. • (optional) Serial port software such as HyperTerminal.
Chapter 2 — Connecting the Printer To set up the printer for 802.11 communications using HyperTerminal 1 Connect one end of the serial cable to your printer, and connect the other end to your PC. 2 On your PC, open HyperTerminal and set these serial port parameters: Parameter Default Setting Baud rate 9600 Data bits 8 Parity None Stop bits 1 3 From the host PC, check the wireless settings. For help, see “Manually Configuring IP Settings” on page 60.
Chapter 2 — Connecting the Printer Configuring 802.11 Wireless Security Using Fingerprint Use the following procedures to configure 802.11 wireless security parameters on your printer using Fingerprint. To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID: run"su -p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx" where xxxxx can be from 0 to 32 ASCII characters, not including the double quote.
Chapter 2 — Connecting the Printer 2 Send one of the following WPA/WPA2 ON commands to turn on WPA or WPA2 authentication. Send the WPA-PSK or WPA2-PSK command to set a pre-shared key: setup setup setup setup setup "wlan","WPA","OFF" "wlan","WPA2","ON" "wlan","WPA_PSK","xxxxxxxxxx" "wlan","ACTIVE","1" write "wlan","uart1:" where xxxxxxxxxx is a value between 8 and 64 characters.
Chapter 2 — Connecting the Printer 3 Send these commands to configure the EAP_TYPE: setup "8021x","EAP_TYPE","xxxx" where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST. setup "8021x",".EAP_USER","xxxx" setup "8021x","EAP_PASS","xxxx" where xxxx is the unique username and the unique password for this protocol. 4 If you are using TTLS, you may need to send this command to set the TTLS outer name: setup "8021x","TTLS_USER","xxxx" where xxxx is the outer name.
Chapter 2 — Connecting the Printer • Send the following commands to set a common name for server 1 and server 2: setup "8021x",".SERVER_CN1","xxxxxxxxxx" setup "8021x",".SERVER_CN2","xxxxxxxxxx" where xxxxxxxxxx is at least 8 characters but less than 96 characters.
Chapter 2 — Connecting the Printer 3 Send the following command to activate the settings. ws,ACTIVE,1 To configure the printer to use WPA-PSK or WPA2-PSK mode 1 Send the following commands to login as an admin and set the SSID: .x,su -p pass admin ws,SSID,xxxxx where xxxxx can be from 0 to 32 alphanumeric characters.
Chapter 2 — Connecting the Printer 2 Send one of the following commands to enable WPA-802.1x or WPA2-802.1x authentication. You should also send the WPA_PSK command that does not contain a value: ws,WPA,OFF ws,WPA2,ON ws,WPA_PSK, 3 Send these commands to configure the EAP_TYPE: ws,EAP_TYPE,xxxx where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST. ws,.
Chapter 2 — Connecting the Printer 6 If you are using certificates for validation, here are some commands you may need to use. • Send the following commands to set a certificate and enable validation: ws,CA_CERT,c:/testCA.pfx@export ws,VALIDATE,ON where c:/testCA.pfx is the location and name of the certificate on the printer and export is the passphrase. • Send the following commands to set a common name for server 1 and server 2: ws,.
Chapter 2 — Connecting the Printer Using a USB Mass Storage Device You can use a USB mass storage device (thumb drive) to store additional fonts and images for the printer. You can also use the device to upgrade your firmware. For more information on using the USB mass storage device to upgrade the printer, see “Upgrading Firmware” on page 102. To verify the USB storage device is supported by your printer, insert the USB storage device in the appropriate slot on the back of your printer.
Chapter 2 — Connecting the Printer To change the keyboard layout 1 Plug your USB keyboard into the USB host connector on the back of the printer. 2 Turn on the printer. 3 On your printer keypad, press T. 4 Navigate to COM > USB KEYBOARD. 5 Choose a keyboard layout. 6 Exit Setup mode by pressing T again. Connecting a Bar Code Scanner to the USB Host Port If your printer is running Fingerprint, you can connect a HID (Human Interface Device) bar code scanner to the printer.
3 Configuring the Printer Use this chapter to understand how to configure the printer, upgrade firmware, and download fonts and graphics.
Chapter 3 — Configuring the Printer Configuring Your Printer You can change the configuration settings of your printer: • directly from the screen. • from the printer home page. • using PrintSet. • using commands sent from your PC. • remotely using SmartSystems Foundation. • remotely using Wavelink Avalanche. Configuring Your Printer From the Screen To configure your printer from the screen, you need to enter Setup mode. To enter Setup mode • Press the T button.
Chapter 3 — Configuring the Printer T Starting point SETUP: SER-COM, UART2 SETUP: SER-COM, UART1 SETUP: PRINT DEFS Option >R L SETUP: MEDIA SETUP: SER-COM, UART3 Option SETUP: SER-COM, UART4 Option SETUP: FEEDADJ SETUP: SER-COM, UART5 SETUP: RFID Option SETUP: NET-COM, NET1 SETUP: NETWORK Option SETUP: COM The Main Menus in Setup Mode for Fingerprint T Starting point SETUP: COM SETUP: SER-COM SETUP: CONFIGURATION R L SETUP: NETWORK SETUP: RFID SETUP: MEDIA Option SETUP: TEST/SERVICE
Chapter 3 — Configuring the Printer Configuring Your Printer From the Printer Home Page If you are using an Ethernet or 802.11 wireless connection, you can change configuration settings from your printer’s home page. Note: You should have already connected your printer to your network and obtained an IP address. For help, see “Connecting the Printer to Your Network” on page 58. To access your printer’s home page 1 Start your web browser application.
Chapter 3 — Configuring the Printer Configuring Communications Settings Use the communications page to configure serial communications, the communications interface, and the keyboard layout. To configure communications settings 1 Click Printer > Communication. 2 Choose the settings you want to change. 3 Click Submit Setup. Configuring Media Settings Use the media page to view and change media settings such as XSTART position, media type, and contrast. To configure media settings 1 Click Printer > Media.
Chapter 3 — Configuring the Printer 2 Enter the correct information for the media you are using. 3 Click Submit Setup. Configuring RFID Settings (Printer With RFID Option) Use the RFID page to configure settings for printing on RFID media. To configure media settings 1 Click Printer > Rfid. 2 Enter the correct information for the RFID media you are using. 3 Click Submit Setup.
Chapter 3 — Configuring the Printer Configuring Print Engine Settings Use the print engine page to adjust the media feed direction (start and stop adjust positions) and print speed. The value of the head resistance is read-only and is measured by the firmware when the printer starts up. To configure print engine settings 1 Click Printer > Print Engine. 2 Enter the correct information for the print engine. 3 Click Submit Setup.
Chapter 3 — Configuring the Printer Configuring Web Shell Settings Use the Web Shell page to view and change test and default settings. You can also use the Web Shell page to print test labels and change the command language. To configure Web Shell settings 1 Click Printer > Web Shell. 2 Select the action you want to take or the setting you want to change. • For the actions in the top of the screen, the printer performs the action and may prompt you to reboot the printer.
Chapter 3 — Configuring the Printer Understanding the Web Shell Settings (continued) Setting Description Default Setup Returns the printer to factory default settings. Passwords, alerts, and the selected application are not changed. Reboot Reboots the printer. Print Test Label Prints the predefined test label you choose. Command Language Sets the command language to Fingerprint, Direct Protocol, IPL, ZSim, or DSim. You need to reboot the printer for the change to take effect.
Chapter 3 — Configuring the Printer 3 Select the Notification method. 4 Click Submit Settings. Use the following table to understand the Alert Settings. Understanding the Alert Settings Setting Description Label Not Taken (Fingerprint only) Sent when the printed label is not taken from the printer. This setting applies to label and ticket media and requires an optional label taken sensor. Cutter Error There was an error related to the label cutter.
Chapter 3 — Configuring the Printer Configuring General Network Settings Use the General network page to view the printer name, change passwords, and set restrictions. To configure general network settings 1 Click Network Admin > General. 2 View or update your settings. Note: To enter a new password, you need to check the Set password check box. 3 Click Submit General settings.
Chapter 3 — Configuring the Printer Use the following table to understand the general network settings. Understanding the General Network Settings 84 Setting Description Printer Name The network identification name (WINS name) of the printer. The default name is INTERMEC followed by the last six positions of the MAC address. System Location (Optional) The printer location. System Contact (Optional) The printer administrator.
Chapter 3 — Configuring the Printer Configuring Mail Settings Use the mail settings page to view and change e-mail (SMTP) server settings. To configure mail settings 1 Click Network Admin > Mail. 2 Select the mail server settings and enter mail addresses. 3 Click: • Submit Mail Settings to send the changes to the printer. • Submit & Send test mail to send the changes to the printer and test your new settings.
Chapter 3 — Configuring the Printer Use the following table to understand the mail settings. Understanding the Mail Settings 86 Setting Description Mail (SMTP) Server Choose a configuration method for your mail server settings: • SMTP settings from DHCP: Choose this setting if you want the printer to receive settings automatically from your DHCP server. This setting requires that you choose DHCP and IP Selection in the TCP/IP section.
Chapter 3 — Configuring the Printer Configuring SNMP Settings Use the SNMP page to view and change SNMP settings. To configure SNMP settings 1 Click Network Admin > SNMP. 2 Change the SNMP settings. 3 Click Add to add trap settings. You can define up to four authentication failure traps. After you add a trap, it appears in the Trap Address Settings list. You can edit or delete each trap in the list by clicking Edit or Delete. 4 Click Submit SNMP settings.
Chapter 3 — Configuring the Printer Use the following table to understand SNMP settings. Understanding the SNMP Settings Setting Description Read Community Community with rights to read the SNMP MIBs. Read/Write Community Community with rights to read and write SNMP MIBs. Username Username when using SNMPv3. The default value is “initial”. Authentication Key The authentication key for SNMPv3. The default value is “auth_key”. 88 Encryption Key The privacy key for SNMPv3.
Chapter 3 — Configuring the Printer Configuring TCP/IP Settings Use the TCP/IP settings page to view and change TCP/IP network settings. To configure TCP/IP settings 1 Click Network Admin > TCP/IP. 2 View or update your settings. 3 Click Submit TCP/IP settings. Use the following table to understand the TCP/IP settings. Understanding the TCP/IP Settings Setting Description IPV4 Settings Configuration method: The method by which an IP address is assigned to the printer.
Chapter 3 — Configuring the Printer Understanding the TCP/IP Settings (continued) 90 Setting Description IPV6 Settings Configuration method: The method by which an IP address is assigned to the printer. You can choose between: • AUTO: The IP address is obtained using stateless auto-configuration. This is the default configuration method. • AUTO+DHCP: The IP address is obtained using stateless auto-configuration, but DNS options are obtained using DHCP.
Chapter 3 — Configuring the Printer Configuring the Network Type Use the Network Type page to choose whether you are using an Ethernet or wireless 802.11 network. To configure the network type 1 Click Network Admin > Network Type. 2 Select either Ethernet or Wireless 802.11. 3 Click Submit new settings. 4 Reboot the printer for the changes to take effect. Note: Once you change the network type to Wireless 802.11, you cannot communicate with the printer using Ethernet.
Chapter 3 — Configuring the Printer Configuring Avalanche Settings Use the Avalanche page to view and change Wavelink Avalanche settings. To configure Avalanche settings 1 Click Network Admin > Avalanche. 2 View or update your settings. 3 Click Submit Avalanche settings. Use the following table to understand the Avalanche settings. Understanding the Avalanche Settings 92 Setting Description Enabler Mode Click one of the option buttons: • Disabled: Disables Avalanche.
Chapter 3 — Configuring the Printer Configuring SmartSystems Settings Use the SmartSystems page to view or change the SmartSystems server IP address and the master port number. To configure the SmartSystems settings 1 Click Network Admin > SmartSystems. 2 View or change the settings. 3 Click Submit SmartSystems settings.
Chapter 3 — Configuring the Printer Configuring Wireless LAN Settings Use the Wireless LAN page to view and change 802.11 settings. Note: The Wireless LAN settings are only available if your printer has the wireless 802.11 radio interface option installed and is running Fingerprint 8.77.0 or later, or IPL v2.77.0 or later. To configure wireless LAN settings 1 Click Network Admin > Wireless LAN. 2 View or update your settings. 3 Click Submit 802.11 settings.
Chapter 3 — Configuring the Printer Understanding the Wireless LAN Settings (continued) Setting Description Authentication Sets the type of authentication to use for your WEP keys. You can choose between Auto, Open System, and Shared. WPA Sets the Wi-Fi Protected Access (WPA) to either on or off. WPA Pre-shared key Sets the WPA Pre-shared key. WPA2 Sets the Wi-Fi-Protected Access version 2 to either on or off. Roaming setting Sets the roaming reluctancy to 1, 2 or 3.
Chapter 3 — Configuring the Printer Configuring 802.1x Settings The 802.1x settings page is only available if you have the optional wireless interface installed in your printer. Use the 802.1x page to view and change 802.1x security settings. To configure 802.1x settings 1 Click Network Admin > 802.1x. 2 View or update your settings. 3 Click Submit 802.1x settings. Use the following table to understand the 802.1x settings. Understanding the 802.
Chapter 3 — Configuring the Printer Understanding the 802.1x Settings (continued) Setting Description Choose the inner authentication method: Inner Authentication • PAP (TTLS only) (TTLS, EAP-FAST, • MSCHAPv2 and PEAP only) • EAP/MSCHAPv2 • EAP/MD5 • EAP/GTC Outer Name (TTLS Specify the EAP identity passed in the clear. The default only) is anonymous. PAC- Key A-ID Info The Protected Access Credential (PAC) setting is used to specify the PAC file used by EAP-FAST authentication.
Chapter 3 — Configuring the Printer Configuring Your Printer With PrintSet Note: You cannot communicate with the printer using PrintSet through a USB connection. To use PrintSet, you must be connected serially or through the Ethernet or 802.11 network. PrintSet is a printer configuration tool that allows you to easily change your setup parameters. You can also use PrintSet’s setup wizards to guide you through common configuration tasks.
Chapter 3 — Configuring the Printer To see IPL commands as you type 1 From the HyperTerminal menu, select File > Properties > the Settings tab. 2 Click the ASCII Setup button. 3 Select Echo typed characters locally. 4 Click OK twice. For more information on how to change configuration settings, see either the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual.
Chapter 3 — Configuring the Printer Configuring Your Printer Using Wavelink Avalanche You can use the Wavelink Avalanche device management system to configure all of your wireless printers. You printer ships with the Avalanche Enabler already loaded. Each time the Avalanche Enabler is activated (typically on a warm boot), the printer attempts to connect to the Avalanche Agent.
Chapter 3 — Configuring the Printer Choosing the Network Type From the Printer Screen To configure the printer from the screen, you need to enter Setup mode. To choose the network type from the printer screen 1 Press T to enter Setup mode. 2 Navigate to Network > Network Type and press E. 3 Select either Ethernet or Wireless 802.11 and press E. 4 Press T to exit Setup mode. 5 Reboot the printer for the change to take effect.
Chapter 3 — Configuring the Printer Upgrading Firmware The latest firmware and software is available for download from the Downloads page on the Intermec web site at www.intermec.com. You can upgrade your printer’s firmware using: • PrintSet. You can download PrintSet from the downloads page for the printer on the Intermec web site at www.intermec.com. • a CompactFlash (CF) card. • a USB storage device (maximum 2 GB). • a serial or USB connection. • an Ethernet or 802.11 network connection.
Chapter 3 — Configuring the Printer 3 Turn on your printer. To upgrade using a USB storage device 1 Turn on your printer. 2 Verify the USB storage device is supported by your printer. Insert the USB storage device in the appropriate slot on the back of your printer.
Chapter 3 — Configuring the Printer To upgrade using an Ethernet or 802.11 network connection 1 Start your web browser application. 2 In the address field, enter the IP address of your printer. 3 Press Enter. Your printer’s home page appears. 4 From the menu at the top of the page, click Maintenance. The firmware upgrade screen appears. 5 Click Browse and browse to the location of the firmware upgrade file. 6 Double-click the file, and then click Upgrade.
4 Troubleshooting and Maintaining the Printer This chapter contains possible solutions to problems you may encounter while using the printer. This chapter also contains information on booting the printer and performing routine maintenance.
Chapter 4 — Troubleshooting and Maintaining the Printer Troubleshooting the Printer You may have printer operation, print quality, or printer communication problems at some time during the life of your printer. You can easily fix most of the problems you encounter. If you cannot find the answer to your problem in this section, you may need to contact Product Support.
Chapter 4 — Troubleshooting and Maintaining the Printer Understanding Error Messages Use the following tables to troubleshoot common error messages you may see displayed on your printer’s screen. Keep in mind that some error messages: • are specific to the type of firmware you are running. • have corresponding error numbers. • cause the Intermec Ready-to-Work indicator to blink or turn off.
Chapter 4 — Troubleshooting and Maintaining the Printer Fingerprint Error Messages (continued) Ready-to-Work Error Indicator Status Number Message Description LSS too low Blinking This error can occur when you run a test feed without any media installed, or if you have incorrect media settings. Load the printer with media and select the appropriate media type. For help, see “Loading Media” on page 7.
Chapter 4 — Troubleshooting and Maintaining the Printer Fingerprint Error Messages (continued) Ready-to-Work Error Indicator Status Number Message Description RtW off by application This condition is set by the Fingerprint SYSHEALTH Off command. For more information, see the Intermec Fingerprint Command Reference Manual. Application break If you perform a user break by pressing S - P to Off stop an application from running, or if a runtime error occurs, the Intermec Ready-to-Work indicator turns off.
Chapter 4 — Troubleshooting and Maintaining the Printer IPL Error Messages Ready-to-Work Error Indicator Status Number Message Description Paper Out The printer is out of paper. Load a new roll of media. Blinking For help, see “Loading Media” on page 7. 1005 Ribbon Out The printer is out of transfer ribbon. Load a new roll Blinking of ribbon. For helps, see “Loading Ribbon” on page 43. 1031 Ribbon Fitted This is not an error condition.
Chapter 4 — Troubleshooting and Maintaining the Printer IPL Error Messages (continued) Message Ready-to-Work Error Indicator Status Number Description Blinking IP configuration error. The printer is trying to acquire an IP address from the network. Wait for the printer to complete the task before taking any action. No Printhead Printhead not found Off Rebooted Off Initializing Off Printer crash.
Chapter 4 — Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions (continued) Problem Possible Solution There are weak spots on the printout. Try these possible solutions in order: • There may be foreign particles on the media. Clean or replace the media. • Make sure that your media and ribbon are compatible. • Make sure that you are using high quality media and ribbon. • The contrast may be too low. Try increasing the contrast. • The printhead may be worn.
Chapter 4 — Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions (continued) Problem Possible Solution The inner edge of the printout is missing. Try these possible solutions in order: • The media may not be properly installed or aligned. Reload the media. For help, see “Loading Media” on page 7. • The small core and supply post may be in the upper position. Move the post to the lower position. • The X-start parameter may be set too low. Increase the setting.
Chapter 4 — Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions (continued) Problem Possible Solution The media feed is not working properly. Try these possible solutions in order: • The media characteristics may have changed. Press the A button. • One of these parameters may not be properly configured: Label rest dots, Media type, or LSS position. Verify the settings for these parameters. • The sensors may be dirty. Clean the media guides.
Chapter 4 — Troubleshooting and Maintaining the Printer RFID Problems and Possible Solutions (continued) Problem Possible Solution The RFID kit is installed, but The printer is not communicating properly with the RFID “RFID” does not appear in the setup hardware. For help, contact your local Intermec tree. representative. When I try to set RFID MODE to An RFID kit is not installed in the printer. For help, contact ENABLE, I get one of these error your local Intermec representative.
Chapter 4 — Troubleshooting and Maintaining the Printer RFID Problems and Possible Solutions (continued) Problem Possible Solution When I send a TAGREAD or TAGWRITE command, I get this error message: “Tag format error.” The TAGFORMAT defined for the operation determines the number of required parameters. You may need to modify the TAGFORMAT. For help, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. For more information, see the EPC Tag Data Standard (v1.
Chapter 4 — Troubleshooting and Maintaining the Printer Resetting the Printer When you reset the printer, you return it to the factory default settings. Resetting the printer removes all files used to store settings. But, it does not reset settings that have already been read when the files. So, wireless communication settings, such as SSID and keys retain their values from the previous start. However, the next reboot resets them to the factory default values.
Chapter 4 — Troubleshooting and Maintaining the Printer Adjusting the Printer You may need to adjust your printer to accommodate your printing needs or improve performance. You can adjust the: • pressure arm. • label stop sensor (LSS) position. • printhead pressure. • label taken sensor. Adjusting the Pressure Arm The printer is factory-adjusted for full-size media width.
Chapter 4 — Troubleshooting and Maintaining the Printer 4 Loosen the knob that secures the pressure arm. Knob Center of media Pressure arm Edge guides 5 Move the pressure arm inward or outward until the arrow on the tip of the arm is centered with the media. Note: Move the pressure arm at the part closest to the knob, not at the tip. If the arm is difficult to move, lift the printhead and pull the printhead bracket free from the magnet in the arm.
Chapter 4 — Troubleshooting and Maintaining the Printer The LSS can be moved laterally from the inner edge of the media path to 50 mm (1.96 in) outward, which corresponds to the center line of full width media. One part of the sensor is on the upper media guide and the other part of the sensor is under the lower guide. To adjust the LSS 1 Use a slotted screwdriver to turn the adjustment screw. • Rotate the screw clockwise to move the sensor toward the center section.
Chapter 4 — Troubleshooting and Maintaining the Printer To test the LSS 1 Make sure that your printer is properly configured for the type of media you are using. Go to SETUP > MEDIA > MEDIA TYPE. 2 Open the media cover. 3 Lift and lower the printhead. 4 Press the A button. 5 Make sure there is a label (not a gap or mark) at the LSS. 6 Make sure that the media is routed as close to the center section as the guide allows.
Chapter 4 — Troubleshooting and Maintaining the Printer 9 Check mark detection: a Lift the printhead. b Slowly pull out the media. When the LSS detects a black mark, the cursor moves to the left. LSS AUTO 10 If the LSS does not move as described in Steps 8 and 9, make sure that: • the cursor position is accurate. Refresh the cursor position by pressing the D key. • the LSS is laterally aligned with the slots or black marks. • both the upper and lower parts of the LSS are aligned with each other.
Chapter 4 — Troubleshooting and Maintaining the Printer Note: Do not use a higher printhead pressure than necessary, because it may increase the wear of the printhead and shorten its life.
Chapter 4 — Troubleshooting and Maintaining the Printer To adjust the printhead pressure 1 Turn the adjustment knob clockwise for more pressure and a darker printout (+) or counter-clockwise for less pressure (-) and a lighter printout. 2 Print test labels to check the print quality. For help, see “Printing a Test Label” on page 51. To return the printhead pressure to the factory default setting • Tighten the knob (+) as much as you can, and then loosen it (-) four full turns.
Chapter 4 — Troubleshooting and Maintaining the Printer 2 Modify one or more LTS settings. Setting How to Modify LTS Adjust 1 Press E. The printer feeds a label. 2 Remove the label and press E again. The printer displays the sensitivity value that is automatically selected by the firmware and the range in which the LTS will work. 3 Press E again to proceed to the LTS Test menu. LTS Test 1 Press E. The printer feeds a label. 2 Remove the label. The printer automatically feeds another label.
Chapter 4 — Troubleshooting and Maintaining the Printer Use only the cleaning agents specified in this section. Intermec is not responsible for damage caused by any other cleaning materials used on this printer. Clean the printer with a cotton swab saturated with alcohol. When cleaning or replacing the printhead, take precautions to avoid electrostatic discharges. Follow these guidelines for cleaning the printer: • Always remove the power cord before cleaning. • Never spray the printer.
Chapter 4 — Troubleshooting and Maintaining the Printer To clean the media guides 1 Open the front door and media cover. 2 Pull the upper guide straight out.
Chapter 4 — Troubleshooting and Maintaining the Printer 3 Press the snap-lock, lift the edge of the lower guide, and pull the lower guide straight out. 4 Clean the guides with a cleaning card or a soft cloth soaked in isopropyl alcohol. Be careful not to scratch the guides. 5 Replace the upper and lower guides. Cleaning the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the printout quality.
Chapter 4 — Troubleshooting and Maintaining the Printer To clean the printhead 1 Turn off the printer. 2 Open the front door and media cover. 3 Turn the printhead lift lever counter-clockwise to raise the printhead. 4 Remove any media and transfer ribbon. 5 Open the cleaning card envelope and pull out the cleaning card. Read the warning text.
Chapter 4 — Troubleshooting and Maintaining the Printer 6 Insert most of the cleaning card under the printhead, and then lower the printhead. 2.5 cm (1 in) 7 Pull out the cleaning card and raise the printhead. 8 Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue. 9 Repeat Steps 5 through 7. 10 If necessary, repeat the process with a fresh cleaning card. 11 Allow the cleaned parts to dry before loading media and ribbon.
Chapter 4 — Troubleshooting and Maintaining the Printer To replace the printhead 1 Turn off the printer. 2 Open the front door and media cover. 3 (PX6i only) Pull the locking handle down.
Chapter 4 — Troubleshooting and Maintaining the Printer 4 Turn the printhead lift lever counter-clockwise to raise the printhead. 5 Remove any media and transfer ribbon. 6 Pull the printhead bracket away from the magnet in the pressure arm.
Chapter 4 — Troubleshooting and Maintaining the Printer 7 Disconnect the hooks of the printhead bracket from the shaft, and pull out the printhead as far as the cables allow. 8 Disconnect the cables from the printhead. Note the snap-lock on the inner connector. Pull at the connectors, not at the cables.
Chapter 4 — Troubleshooting and Maintaining the Printer 9 Connect the two cables to the replacement printhead. 10 Connect the hooks of the printhead bracket to the headlift shaft. Make sure that the cables are not in the way.
Chapter 4 — Troubleshooting and Maintaining the Printer 11 Turn the printhead lift lever clockwise so the magnet engages the printhead bracket. 12 (PX6i only) Push the locking handle up. 13 Load a new supply of media and ribbon. For help, see “Loading Media” on page 7 and “Loading Ribbon” on page 43.
Chapter 4 — Troubleshooting and Maintaining the Printer 136 PX4i and PX6i High Performance Printer User’s Manual
A Specifications This appendix contains specifications for the printer and media. It also contains information about accessories for the printer.
Appendix A — Specifications Specifications Physical Specifications PX4i Dimensions: 27.5 x 48.2 x 23.8 cm (10.8 x 19.0 x 9.4 in) PX4i Weight: 12.85 kg (28.4 lb) PX6i Dimensions: 33.5 x 48.2 x 23.8 cm (13.2 x 19.0 x 9.4 in) PX6i Weight: 14.8 kg (32.
Appendix A — Specifications Printing Speed and Resolution Specification Description Print Mode Direct Thermal Transfer Print Speed (variable) 100 to 300 mm/sec (4 to 12 in/sec) Printhead Resolution 8 dots/mm (203.2 dpi) 11.81 dots/mm (300 dpi) 16 dots/mm (406 dpi) (PX4i only) Print Width (maximum) PX4i Direct Transfer PX4i Thermal Transfer PX6i Print Length (maximum) Fingerprint IPL 112 mm (4.41 in) 110 mm (4.33 in) 167.4 mm (6.59 in) 32767 dots = 409.5 cm (161.25 in) at 203.2 dpi = 277.5 cm (109.
Appendix A — Specifications Interfaces This section describes the standard interfaces available on the PX4i and PX6i printers. RS-232 Serial Interface Use this table to understand the default settings of the serial port.
Appendix A — Specifications Serial Cable Pins and Description (continued) Pin Signal Description 7 CTS Clear to send 8 RTS Request to send 9 USB Interface The printer supports USB full speed v2.0 Host. To use the USB interface to print from a PC, you need to have the Intermec InterDriver printer driver installed on your PC. For help setting up USB communications, see “Connecting the Printer to a PC Through the USB Device Port” on page 57. The printer is a “self-powered device.
Appendix A — Specifications USB Host Interface The printer has a USB host interface for connecting USB devices such as HID bar code scanners and keyboards, USB storage devices, and USB hubs. 1 2 3 4 USB Host Interface USB Host Interface Pins and Descriptions Pin Description 1 VBUS 2 D- 3 D+ 4 Gnd Ethernet Interface The Ethernet interface has an RJ-45 socket for use with a standard RJ-45 cable.
Appendix A — Specifications One yellow and one green LED indicate the network status. Understanding the Ethernet LEDs LED Status Description Green On Link Off No link Yellow Blinking Network activity On 100BASE-TX Off 10BASE-T Parallel IEEE 1284 Interface The parallel port supports Universal Plug and Play (UPnP) and additional status reporting through IEEE 1284 nibble ID mode.
Appendix A — Specifications Media Specifications Core and Roll Specifications Measurement Value Core inside diameter, standard 38 to 40 mm (1.5 in) Core inside diameter, with adapter 76.2 mm (3 in) Core width must not protrude outside the media Maximum roll outside diameter Tear-off and cut-off Peel-off and batch takeup 213 mm (8.38 in) 205 mm (8.07 in) Minimum media width PX4i PX6i 25 mm (1.00 in) 76 mm (3.00 in) Maximum media width PX4i PX6i 114.3 mm (4.50 in) 170 mm (6.
Appendix A — Specifications Media Type Set media type to one of these values: • • Fingerprint: • FIX LENGTH STRIP • VAR LENGTH STRIP IPL: CONTINUOUS a Non-Adhesive Strip Non-Adhesive Strip PX4i and PX6i High Performance Printer User’s Manual 143
Appendix A — Specifications Self-Adhesive Strip External Media Width Including Liner (a) Printer Measurement Value PX4i Maximum 120 mm (4.72 in) Minimum 25.0 mm (1.00 in) Maximum 170 mm (6.69 in) Minimum 76.0 mm (3.00 in) PX6i Liner (b) The liner must not extend more than a total of 1.6 mm (0.06 in) outside the face material and should protrude equally on both sides. External Media Width Excluding Liner (c) Printer Measurement Value PX4i Maximum 118.4 mm (4.66 in) PX6i Minimum 23.
Appendix A — Specifications a c SELF-ADHESIVE STRIP b b Self-Adhesive Strip Self-Adhesive Labels External Media Width Including Liner (a) Printer Measurement Value PX4i Maximum 120 mm (4.72 in) Minimum 25.0 mm (1.00 in) Maximum 170 mm (6.69 in) Minimum 76.0 mm (3.
Appendix A — Specifications Liner (b) The backing paper must not extend more than a total of 1.6 mm (0.06 in) outside the labels and should protrude equally on both side. Recommended minimum transparency: 40% (DIN 53147). Media Width Excluding Liner (c) Printer PX4i PX6i Measurement Value Maximum 118.4 mm (4.66 in) Minimum 23.8 mm (0.94 in) Maximum 168.4 mm (6.63 in) Minimum 74.4 mm (2.93 in) Label Length (d) Measurement Value Minimum without LTS 8 mm (0.32 in) Minimum with LTS 12 mm (0.
Appendix A — Specifications c d SELF-ADHESIVE LABELS b b FEED DIRECTION Self-Adhesive Labels Media Type Set media type to one of these values: • Fingerprint: LABEL (w GAPS) • IPL: GAP PX4i and PX6i High Performance Printer User’s Manual 147
Appendix A — Specifications Tickets With Gaps (Gap Stock) Media Width (a) Printer Measurement Value PX4i Maximum 120 mm (4.72 in) Minimum 25.0 mm (1.00 in) Maximum 170 mm (6.69 in) Minimum 76.0 mm (3.00 in) PX6i Copy Length (b) Measurement Value Minimum without LTS 8 mm (0.32 in) Minimum with LTS 12 mm (0.47 in) Maximum 6,143 mm (241 in) Depends on SDRAM size. Note: Under ideal circumstances, a minimum ticket length of 4 mm (0.16 in) could be used.
Appendix A — Specifications Media Type Set media type to one of these values: • Fingerprint: GAP STOCK • IPL: GAP Note: Do not allow a perforation to break the edge of the media, because the media may split and jam the printer.
Appendix A — Specifications Tickets With Black Mark (Mark Stock) Media Width (a) Printer Measurement Value PX4i Maximum 120 mm (4.72 in) Minimum 25.0 mm (1.00 in) Maximum 170 mm (6.69 in) Minimum 76.0 mm (3.00 in) PX6i Copy Length (b) Measurement Value Minimum 20.0 mm (0.8 in) Maximum 6,143 mm (241 in) Depends on SDRAM size. LSS Detection Position (c) This position is variable. For help, see “Adjusting the Label Stop Sensor” on page 119.
Appendix A — Specifications Black Mark Y-Position (f) Intermec recommends that you place the black mark as close to the front edge of the ticket as possible and use a negative Stop Adjust value to control the media feed, so the tickets can be properly torn off. Media Type Set media type to one of these values: • Fingerprint: MARK STOCK • IPL: TICKET (w MARK) Note: The black mark should be non-reflective carbon black on a whitish background.
Appendix A — Specifications c b e d f TICKETS WITH MARKS FEED DIRECTION Tickets With Black Mark (Mark Stock) Media With RFID Tags or Inlays When printing on RFID media, special consideration must be taken to the position and shape of the tag. Specific recommendations for different kinds of Intermec-approved RFID media can be found on the Intermec web site at www.intermec.com. Additional information is provided in the documentation that came with your RFID kit.
Appendix A — Specifications Accessories for the Printer You can use these accessories (sold and ordered separately) with the printer. To order accessories, contact your local Intermec sales representative. Liner/Batch Takeup This factory-installed option separates labels from the liner and winds up the spent liner inside the printer’s media compartment. For more information on using the liner/batch takeup, see “Loading Media for Internal Batch Takeup Printing” on page 32.
Appendix A — Specifications If you are running Fingerprint or Direct Protocol, you can enable or disable the LTS using the commands LTS& ON and LTS& OFF. For help, see the Intermec Fingerprint Command Reference Manual. Real Time Clock The Real Time Clock (RTC) automatically keeps track of the current time. The RTC has its own backup battery backup that lasts for at least 10 years.
B Default Settings 155
Appendix B — Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the printer. If you restore the printer to factory default settings, the printer uses these values. The commands are grouped by function and reflect the organization of the IPL and Fingerprint setup menus. For detailed information on most of the commands, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual.
Appendix B — Default Settings Network Parameters Parameter Default Value IP selection DHCP+BOOTP IP address N/A Netmask N/A Default router N/A IPv6 selection Auto IPv6 address N/A Nameserver N/A Nameserver6 N/A DHCP response Broadcast MAC address N/A Network type Ethernet (if no 802.11 radio is installed) Wireless 802.11 (if an 802.
Appendix B — Default Settings Media Parameters Parameter Default Value X-start 8 dots/mm = 203.2 dpi 11.81 dots/mm = 300 dpi 24 dots 36 dots Width 8 dots/mm = 203.2 dpi 11.81 dots/mm = 300 dpi 832 dots 1248 dots Length 8 dots/mm = 203.2 dpi 11.
Appendix B — Default Settings Print Defines Parameters (continued) Parameter Default Value Label taken sensor (LTS) LTS adjust LTS test LTS value N/A N/A 10 IPL Default Configuration Ser-Com Parameters Parameter Default Value Baud rate 9600 Data bits 8 Parity None Stop bits 1 Protocol XON/XOFF COM Parameters Parameter Default Value USB keyboard US Network Parameters Parameter Default Value IP selection DHCP+BOOTP IP address N/A Netmask N/A Default router N/A IPv6 selection Au
Appendix B — Default Settings Network Parameters (continued) Parameter Default Value DHCP response Broadcast MAC address N/A Network type Ethernet (if no 802.11 radio is installed) Wireless 802.11 (if an 802.
Appendix B — Default Settings Media Parameters Parameter Default Value Media type Gap Paper type DT (Direct Thermal) LBL length dots 1200 dots Testfeed mode Fast Sensitivity 420 Darkness 0% LBL rest point 0 Form adj dots X 0 Form adj dots Y 0 Ribbon low 0 Paper low 0 Configuration Parameters Parameter Default Value Emulation mode None Print speed 4 in/sec Cutter Not installed LTS calibration Not installed PX4i and PX6i High Performance Printer User’s Manual 161
Appendix B — Default Settings 162 PX4i and PX6i High Performance Printer User’s Manual
C Fingerprint and IPL Setup Menus The setup parameters of the printer control the way the printer operates. This appendix provides an overview of the setup menu you can use to configure parameters for your printer.
Appendix C — Fingerprint and IPL Setup Menus Fingerprint Setup Menus Use this section to learn about the Fingerprint setup menus and options.
Appendix C — Fingerprint and IPL Setup Menus Fingerprint COM Menu SETUP: COM COM: USB KEYBOARD USB KEYBOARD: USUSB KEYBOARD: SWEDISH USB KEYBOARD: FRENCH USB KEYBOARD: GERMAN USB KEYBOARD: USER DEFINED Fingerprint Network Menu SETUP: NETWORK NETWORK: IP SELECTION NETWORK: IP ADDRESS NETWORK: NETMASK NETWORK: DEFAULT ROUTER NETWORK: IPV6 SELECTION NETWORK: IPV6 ADDRESS IP SELECTION: DHCP+BOOTP PARITY: MANUAL PARITY: DHCP PARITY: BOOTP IP ADDRESS: 0.0.0.0 NETMASK: 0.0.0.0 DEFAULT ROUTER: 0.0.0.
Appendix C — Fingerprint and IPL Setup Menus Fingerprint Media Menu SETUP: MEDIA MEDIA: MEDIA SIZE MEDIA: MEDIA TYPE MEDIA SIZE: XSTART MEDIA SIZE: WIDTH MEDIA SIZE: LENGTH MEDIA TYPE: FIX LENGTH MEDIA TYPE:STRIP MEDIA TYPE: VAR LENGTH STRIP LABEL GAPS) MEDIA(wTYPE: TICKET (w MARK) XSTART: 24 WIDTH: 832 LENGTH: 1200 TRANSFER: RIBBON CONSTANT TRANSFER: RIBBON FACTOR TRANSFER: LABEL OFFSET TRANSFER: RIBBON SENSOR TRANSFER: LOW DIAMETER RIBBON CONSTANT: 90 RIBBON FACTOR: 25 LABEL OFFSET: 0 RI
Appendix C — Fingerprint and IPL Setup Menus Fingerprint Print Defs Menu SETUP: PRINT DEFS PRINT DEFS: HEAD RESIST PRINT DEFS: TESTPRINT HEAD RESIST: nnn TESTPRINT: PRINT SPEED: DIAMONDS 100 TESTPRINT: CHESS TESTPRINT: BAR CODES #1 TESTPRINT: BAR CODES #2 TESTPRINT: SETUP INFO TESTPRINT: HARDWARE INFO TESTPRINT: RFID TEST LABEL TESTPRINT: NETWORK INFO PRINT DEFS: PRINT SPEED PRINT DEFS: LSS TEST LSS TEST: LSS AUTO LSS TEST: LSS MANUAL LSS AUTO: LSS [G: 1]D: 13 Toggle between gain (G) and drive
Appendix C — Fingerprint and IPL Setup Menus IPL Setup Menus Use this section to learn about the IPL setup menus and options.
Appendix C — Fingerprint and IPL Setup Menus IPL Network Menu SETUP: NETWORK NETWORK: IP SELECTION NETWORK: IP ADDRESS NETWORK: NETMASK NETWORK: DEFAULT ROUTER NETWORK: IPV6 SELECTION IP SELECTION: DHCP+BOOTP PARITY: MANUAL PARITY: DHCP PARITY: BOOTP IP ADDRESS: 0.0.0.0 NETMASK: 0.0.0.0 DEFAULT ROUTER: 0.0.0.
Appendix C — Fingerprint and IPL Setup Menus IPL Media Menu SETUP: MEDIA MEDIA: MEDIA TYPE MEDIA: PAPER TYPE MEDIA: LBL LENGTH DOTS MEDIA: TESTFEED MODE MEDIA: SENSITIVITY MEDIA: DARKNESS MEDIA TYPE: GAP MEDIA TYPE: MARK MEDIA TYPE: CONTINUOUS PAPER TYPE: DT PAPER TYPE: TTR LBL LENGTH DOTS: 1200 100/200/400/800/ 1200/1600/2000/ 2500/3000/3600/ 4200/4800 TESTFEED MODE: FAST SENSITIVITY: 420 120/130/140/160/170/ 180/222/226/236/238/ 366/369/420/440/450/ 460/470/480/513/527/ 533/563/565/567/623/ 627
D Advanced Configuration This appendix contains information on the printer file system and how to modify the appearance of the printer web page.
Appendix D — Advanced Configuration Printer File System (Fingerprint) As you access the printer for communications, you encounter different parts of the printer file system. The following sections contain a device tree structure and brief descriptions of the different devices and directories of the file system. Device Tree Structure This illustration shows the device tree structure of the printer.
Appendix D — Advanced Configuration The commands you use depend on how you navigate the printer file system: • If you are accessing the printer through an FTP client or a web browser, you can easily navigate through the different devices and directories. Lowercase letters are not an issue for FTP or a web browser. • If you are accessing the printer through raw TCP (“net1:”), you use Fingerprint to communicate with the printer.
Appendix D — Advanced Configuration /pffs (or pffs:) The power fail file system is used to store files that need to be saved when the printer is turned off. Files stored in this location cannot exceed 256 bytes each. The total size of the “pffs” unit is 32 KB. /rom (or rom:) This device is used to store a collection of files that are available by default in the printer, for example the default web pages, fonts, and images.
Appendix D — Advanced Configuration Web Style Guide Files The printer network cards customizes the default web pages by changing the configuration of the engine that generates the pages. While generating the pages, the web server accesses configuration parameters, like the background color, the name of logos to display on the page and generates the HTML code. Default configuration of these parameters makes the printer’s web page appear in the Intermec style, with corporate colors and logos.
Appendix D — Advanced Configuration Understanding Required Environment Variables (continued) Variable Description loat Logotype attributes, contains all attributes for the IMG-tag to replace the Intermec logo. trna Trade name. Optional Environment Variables The optional environment variables are used to specify extra parameters; for instance, these variables permit to change the printer’s model name.
Appendix D — Advanced Configuration Optional Variables Reference Table (continued) Variable Description Comments lico Link color, LINK attribute of BODY tag. suon Support link on, enables a support link on If this parameter is in the page. the webstyle guide file, then the variables “suli” and “suna” must have a value. suli Support link, this is the link associated withe the support tag. suna Support link name, this is the label to be shown on the web page.
Appendix D — Advanced Configuration Memory and Storage Web Style Guide files are designed to be placed on the printer’s pffs, as mentioned. Due to the memory limits of the pffs the environment variables have very short name (4 bytes), which may make them less user friendly to use, but this allows more space to be used for the value of the variable. There is also a size limit per file that is set to 256 bytes.
I Index 179
Index Numerics 76 mm (3-in) adapter, accessory 153 802.11 choosing as network type 91, 100 radio communications, setting up 61 connection, troubleshooting 114 security, setting from web page 94 802.
Index default configuration (continued) settings 156–161 viewing and changing with web page 80 device tree structure 172 DHCP, default setting 58, 59 directories, printer 172 downloading firmware 102 fonts and graphics 104 DSim, command language changing 4 described 4 E EAP Type, choosing 802.
Index IEEE 1284 interface, pins and descriptions 141 port, using to connect printer to PC 57 incomplete printout, troubleshooting 113 Information button, described 6 initial startup screen 4 inner authentication, choosing 802.
Index LTS (continued) settings, described 124 M mail settings, configuring from web page 85 maintaining the printer 124 maintenance, error message 109 media feed direction, configuring 79 loading 7 menu Fingerprint 166 IPL 170 not feeding, troubleshooting 114 RFID, printing on 54 roll diameter, max and min 137 settings, configuring 77 specifications 142 core and roll 142 non-adhesive strip 142 self-adhesive labels 145 self-adhesive strip 144 tickets with black mark 150 tickets with gaps 148 thicker or thinn
Index print engine settings, configuring 79 print speed, configuring 79 print width, max and min 137 printer adjusting 118 LSS 119 LTS 123 pressure arm 118 printhead pressure 122 back view 3 choosing network type from the screen 101 configuring 74–99 from screen 74 from the home page 76 using commands 98 using PrintSet 98 using SmartSystems Foundation 99 using Wavelink Avalanche 100 connecting to a PC 56–58 through the IEEE 1284 port 57 through the serial port 56 through the USB device port 57 connecting to
Index IPL 169 settings, configuring 78 troubleshooting 114–116 web page 78 RFID inactive, error message 115 ribbon breaks, troubleshooting 113 loading 44 loading thermal transfer 43 not winding, troubleshooting 113 roll diameter, max and min 137 width, max and min 137 wrinkles, troubleshooting 113 ribbon out, error message 110 RS-232 serial interface 138 RtW blink by application, error message 108 RtW off by application, error message 109 S scanner, connecting to printer 72 screen choosing network type 101
Index test labels (continued) printing from web page 80 Test/Service menu, IPL 169 testfeed not done, error message 108 testfeed, described 6 thermal transfer ribbon, loading 43 thumb drive.
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