User's Manual

Table Of Contents
Solution: Make sure that the TrackPoint is enabled in the ThinkPad
Configuration Program, and then try using the TrackPoint. If the TrackPoint
works, the error might be due to the mouse.
Make sure that the mouse or pointing-device cable is securely connected to
the computer.
If your mouse is incompatible with the IBM PS/2
®
mouse, disable the
TrackPoint, using the ThinkPad Configuration Program.
Note: For more information, see the manual supplied with the mouse.
Problem: The mouse buttons do not work.
Solution: Change the mouse driver to Standard PS/2 Port Mouse, and then
reinstall IBM PS/2 TrackPoint. Drivers are provided in the
C:\IBMTOOLS\DRIVERS directory on your hard disk drive. If your hard disk
drive does not contain device drivers, refer to the ThinkPad Web site. To
access this Web site, open Access ThinkPad by pressing the ThinkPad button.
Problem: The scrolling or magnifying glass function does not work.
Solution: Check the mouse driver in Device Manager window, and make sure
that the IBM PS/2 TrackPoint driver is installed.
Standby or hibernation problems
Problem: The computer enters standby mode unexpectedly.
Solution: If the processor reaches a temperature that is too high, the computer
automatically enters standby mode to allow the computer to cool and to
protect the processor and other internal components. Also, check the setting
for standby mode, using Battery MaxiMiser.
Problem: The computer enters standby mode immediately after Power-on
self-test (POST) (the standby indicator light turns on).
Solution: Make sure that:
v The battery is charged.
v The operating temperature is within the acceptable range. Refer to
Specifications on page 5.
If these items are correct, have the computer serviced.
Problem: The critical low-battery error message is displayed, and the
computer immediately turns off.
Solving computer problems
18
ThinkPad
®
T23 Special Business Use