User Manual
Table Of Contents
- Finding information with Access ThinkPad
- Contents
- Chapter 1. Overview of your new ThinkPad computer
- Chapter 2. Solving computer problems
- Diagnosing problems
- Troubleshooting
- Error codes or messages
- Errors without codes or messages
- Password problems
- A power switch problem
- Keyboard problems
- TrackPoint problems
- Infrared port problems
- Standby or hibernation problems
- Computer screen problems
- Battery problems
- Hard disk drive problems
- CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems
- Software problems
- Other problems
- Starting BIOS Setup Utility
- Recover pre-installed software
- Installing a new operating system and device drivers
- Backing up your system
- Replacing the hard disk drive
- Replacing the battery
- Chapter 3. Getting help and service from IBM
- Appendix A. Important safety instructions
- Appendix B. Warranty Statement
- Warranty Period
- IBM Statement of Limited Warranty
- Notices
- Processing date data
- References to the Web site addresses
- Electronic emission notices
- Telecommunication notices
- Industry Canada requirements
- Notice for Australia
- Regions where ThinkPad R30 has ThinkPad modem integrated
- Notice to New Zealand users
- Notice for European Union countries
- Wireless Interoperability
- Usage environment and your Health
- Wireless Regulatory information
- USA - Federal Communications Commission (FCC)
- Notice to EMEA users
- Trademarks
- Index
To create a Recovery Repair diskette
If the prompt needed to access the Product Recovery Program is not
displayed, use the Recovery Repair diskette to recover the prompt. Make a
Recovery Repair diskette and save it for future use. To make a Recovery
Repair diskette:
1. Shut down and restart your computer.
2. Attach the external diskette drive to the computer.
3. At the prompt, press F11. (The option to press F11 appears for only a few
seconds. You must press F11 quickly.) The Product Recovery program
main menu appears.
4. Select System Utilities from the main menu. Press Enter.
5. Select Create a Recovery Repair diskette. Press Enter.
6. Follow the on-screen instructions.
7. When the process is completed, label your diskette as the Recovery Repair
diskette and save it for future use.
To use the Recovery Repair diskette:
1. Shut down and turn off your computer.
2. Attach the external diskette drive to the computer.
3. Insert the Recovery Repair diskette into the drive; then turn on the
computer.
4. Follow the on-screen instructions.
Installing a new operating system and device drivers
If you install a new operating system on your computer, you need to install
the ThinkPad
®
device drivers for it at the same time.
The device drivers are provided in the C:\IBMTOOLS\DRIVERS directory on
your hard disk drive. The software applications are provided in the
C:\IBMTOOLS\APPS directory on your hard disk drive. Operating system
updates are provided in the C:\IBMTOOLS\OSFIXES directory on your hard
disk drive. These directories also contain text files explaining how to install
the drivers.
Note: If you cannot find the device drivers you need on your hard disk drive,
or if you want to receive updates and the latest information about
them, refer to the ThinkPad Service & Support Web site. To access this
Web site, open Access ThinkPad by pressing the ThinkPad button; then
click the Service & Support image on the right of the screen.
Solving computer problems
Chapter 2. Solving computer problems 33