User Guide Receiver-In-Ear (RIE) Models: Interton Cosmo Interton Crisp
Left Hearing Instrument Serial number Receiver type Normal Power Receiver type High Power Open/ standard fitting: High Power Medium Description of when to use Note: Your hearing system might not support all 4 environmental programmes. Ask your hearing care professional for details.
Thank You Becoming Accustomed to Amplification Thank you for selecting an Interton hearing system. We are proud of our hearing products and are confident you have chosen one of the best products available. While purchasing a hearing system is a major step, it is only one step in a process toward more comfortable hearing. Successfully adapting to the amplification your hearing system provides takes time and consistent use.
Intended use Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person. List of countries: Products without wireless functionality are intended for worldwide sales.
Contents Hearing instrument(s) model and basic information 2,3 Inserting/removing hearing instruments . . . . . . 16 Direct Audio input (optional) . . . . . . . . . . . . . . . 32 Wireless warnings and precautions Thank you . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Multi function button (optional) . . . . . . . . . . . . . 20 Connecting/Disconnecting audio boots . . . . . . 32 (wireless devices only) . . . . . . .
Hearing instruments of type SY312 are availHearing instruments of type MRIE are available in the following variants: able in the following variants: C661-DRW CI360-DVIRW 9 C461-DRW 1. Receiver tube 10 2. Receiver Open Dome 3. Receiver Tulip Dome 1 4. Receiver Power Dome 5. RIE mould 6. Sports lock 1 7. Battery compartment 7 8. Receiver 8 9. Push button 8 10. Multi-Function button 2 7 10 2 11. 12. 13. 14. 15.
Getting started On&Off function 1. When the battery door is closed, the hearing instrument turns on, and the default program will be activated. 2. To turn off the hearing instrument, open the battery door. Many individuals can use their fingernail to pull it open. On Off on just prior to placing them on your ear, your hearing care professional can activate a function called Delayed on-activation.
i WARNING 1. Remove the batteries to prevent leakage when the hearing instruments are not in use for an extended period of time. 2. Do not attempt to recharge batteries (Zinc Air) which are not specifically designated as rechargeable because they may leak or explode. 3. Do not place batteries in your mouth. Consult a physician immediately if a battery has been swallowed, as they can be harmful to your health. 4. Keep batteries away from pets, children and individuals who are mentally challenged. 5.
Sports lock Sports lock will be applied or adjusted by your hearing care professional. Inserting/Removing hearing instruments Scan a QR code with your smart phone and watch a instruction video. 16 Insertion (custom RIE moulds) 1. Hold the RIE mould between your thumb and index finger and position its sound outlet in your ear canal. 2. Slide the RIE mould all the way into your ear with a gentle, twisting movement. 3.
Insertion (domes) 1. Hold the receiver tube where it bends, and gently push the dome into the ear canal. Push the dome far enough into the ear canal so that the receiver tube lies flush with the side of the head. 2. It is important that the tube and the dome fit correctly into your ear. 3. When the dome is placed correctly, you should not be able to see the receiver tube sticking out when facing a mirror.
Operation of the hearing instrument Scan a QR code with your smart phone and watch a instruction video. Multi-Function button (optional) The multi-function button is designed to change the volume or listening programs of the hearing instrument, based on different ways it is pressed. When using the program or multi-function buttons to switch programs, each press will move the instrument to the next program.
Push button (optional) Depending on your experience level with hearing instruments, individual hearing needs, and the type of listening environments you experience, your hearing care professional may activate additional programmes. If additional programmes have been activated, the following list explains how they work. 1. You can switch between programmes by pushing the push button once. 2. You will then hear one or more beeps.
Flight mode. Only appliable to WL devices* i WARNING Scan a QR code with your smart phone and watch a instruction video. When boarding a flight or entering an area where RF transmitters are prohibited, wireless functionality must be deactivated, as it is not allowed to radiate radio signals.
Listen to radio or TV AutoPhone (optional) When listening to the TV or the radio, start out by listening to news commentators since they usually speak clearly, then try other programmes. If you find it difficult to listen to TV or radio, your hearing care professional will be able to give you advice on available accessories to enhance your listening capabilities for TV and radio.
4. If you are not satisfied with the strength of AutoPhone, you can reposition the AutoPhone magnet or add additional AutoPhone magnets. i Only use a recommended cleaning agent to clean the telephone prior to placing the magnet on the phone. AutoPhone usage Telephones can be used in a normal manner. A short melody will indicate that the AutoPhone feature has automatically switched the hearing instrument to your telephone programme.
i Telecoil (optional) 2. Only use magnets supplied by Interton/GN Hearing. If equipped, a telecoil can be activated by your hearing care professional and accessed through one of the additional programmes. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional telephone programme may help to improve speech understanding on the telephone. When using a telecoil programme, the receiver of the telephone may need to be held closer to the hearing instrument.
Direct Audio Input (optional) Use of Direct Audio Input (DAI), which enables a direct connection of the hearing instruments to items such as television, radio, and remote microphones, may increase speech understanding for some individuals. The sound source is connected to the hearing instruments by a cable or a wireless FM system to the audio boot. This accessory connects to the bottom of the hearing instruments, and once properly clicked into place, the hearing instruments switch to DAI automatically.
2. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage to the hearing instruments. 3. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors. 4. Do not leave hearing instruments in or near direct heat or sunlight, such as in a hot, parked car, as excessive heat can cause damage or deform the casing. 5. Do not wear your instrument while showering, swimming, in heavy rain or in a moist atmosphere such as a steam bath or sauna. 6.
Scan a QR code with your smart phone and watch a instruction video. Cleaning the receiver tubes and domes Changing wax guard for NP receiver tube The receiver tube and the receiver dome should be cleaned regularly. Use a damp cloth to clean the receiver tube and receiver dome on the outside. Do not use water when you are cleaning the receiver tubes or the receiver domes. Please see instruction on page 37 or 39 for how to change the wax guard filter. 1. Clean any debris from the old waxguard.
6. Dispose of the old waxguard by drawing the wand to the narrow end of the center disposal area. Changing wax guard for HP receiver tube 7. Insert the empty wand into a new waxguard on the HF3 wheel. Power Dome: Please contact your hearing care professional to have the wax guard in the power dome exchanged for you. 8. Pull the new waxguard attached to the wand away from the HF3 wheel. 9. Insert the wand into the receiver tube/mould. RIE Mould: 10.
How to apply domes It is recommended that your hearing care professional change domes, as incorrect dome replacement could result in the dome falling out in the ear. Mini domes 1. Push the new dome over the flanges on the receiver. 2. Make sure that the new dome is properly and securely mounted. 1 40 Standard domes Standard domes are mounted in a similar manner to mini domes, but a few extra steps are required. Tulip domes consist of two “petals”.
Only applicable to wireless devices i CAUTION General precaution (wireless hearing instrument): When the wireless function is activated, the device uses a low-powered digitally coded transmissions in order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be affected. In that case, move the hearing instrument away from the affected electronic device.
2. 3. 4. 5. 44 Different types of radiation, e.g. from NMR, MRI or CT scanners, may damage the instrument. Therefore, do not wear the instrument during these or other corresponding scanning procedures. Other types of radiation (burglar alarms, room surveillance systems, radio equipment, mobile telephones etc.) will not damage the instrument. They could, however, momentarily affect the sound quality or create strange sounds from the instruments.
Troubleshooting Guide SYMPTOM No sound 46 CAUSE POSSIBLE REMEDY • Not turned on • Turn on by closing the battery door 12 • Dead battery • Replace battery 13 • Battery door will not close • Insert battery properly 13 • Blocked RIE mould or dome • Clean RIE mould or dome • Blocked wax filter • Replace wax filter or consult your hearing care professional PAGE IN THIS USER GUIDE 36 37, 39 47
Troubleshooting Guide SYMPTOM Not loud enough 48 CAUSE POSSIBLE REMEDY • Incorrect RIE mould placement • Reinsert RIE mould • Blocked RIE mould or dome • Clean RIE mould, replace dome, replace filter • Change in hearing sensitivity • Consult your hearing care professional • Excessive ear wax • Consult your hearing care professional • Volume set too low • Increase the volume control if available or consult your hearing care professional PAGE IN THIS USER GUIDE 16 36, 40, 37, 39 20 49
Troubleshooting Guide SYMPTOM Excessive whistling / feedback 50 CAUSE POSSIBLE REMEDY PAGE IN THIS USER GUIDE • Incorrect RIE mould placement • Re-insert RIE mould carefully 16 • Incorrect dome placement • Re-insert dome 16 • Excessive ear wax • Consult your hearing care professional - • Feedback control may need adjustment • Consult your hearing care professional - • RIE mould worn or damaged • Consult your hearing care professional - • Hearing instrument settings not optimal • Consult
Troubleshooting Guide SYMPTOM Sound distorted / not clear Wireless does not work CAUSE POSSIBLE REMEDY PAGE IN THIS USER GUIDE • Weak battery • Replace battery • Improper earmould or dome fit • Consult your hearing care professional 13 - • Hearing instrument damaged • Consult your hearing care professional - • Hearing instrument settings not optimal • Consult your hearing care professional - • Possible Root Cause - Device is in flight mode • Open and close the battery compartment.
54 Technical Data Maximum output (2ccCoupler / IEC 60118-7) Battery size C461-DRW NP Open, C661-DRW NP Open, CI360-DVIRW NP Open 114 dB SPL (typical) 312 C461-DRW NP, C661-DRW NP, CI360-DVIRW NP 114 dB SPL (typical) 312 Hearing Instrument Model High Power Receiver Normal Power receiver Technical Data Hearing Instrument Model C461-DRW HP, C661-DRW HP, CI360-DVIRW HP Maximum output (2ccCoupler / IEC 60118-7) Battery size 117 dB SPL (typical) 312 55
Warranty and repairs Interton provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, Interton pledges to secure functionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global Compact initiative, Interton is committed to doing this in line with environment-friendly best practices.
Be aware of information marked with the warning symbol i i WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries. i Advice and tips on how to handle your hearing instrument better. Equipment includes RF transmitter. Product is a Type B applied part.
Any issues relating to the EU Medical Device Directive 93/42/EEC, or Council Directive 1999/5/EC on Radio Equipment and Telecommunications terminal equipment should be directed to Interton A/S. Worldwide headquarters Interton A/S | Lautrupbjerg 7 | DK-2750 Ballerup | Denmark Tel.: +45 45 75 1111 | Fax: +45 45 75 1119 | www.interton.com | CVR no. 55082715 400082000-GB-12.01-Rev.
