User's Manual

V1.0 Troubleshooting
23
IntraNav GmbH
Frankfurter Str. 27
65760 Eschborn
Phone [phone]
Fax [phone]
[e-mail]
Commerzbank Frankfurt
IBAN DE91 5004 0000 0571
9141 00
BIC COBADEFFXXX
Commercial register
Registral court
Frankfurt a. M. HRB 92924
8 Troubleshooting
If a fault occurs, inspect the unit for the following faults and take
appropriate action. If other undefined errors occur, contact IntraNav
support. (www.IntraNav.com)
F: NODE Status LED is not lit.
A: Check the power supply
F: NODE Status LED lights red or yellow
A: Refer to the instructions for the error code
Q: NODE is not listed among the network devices in the platform.
A: Check the network connection and settings. Disconnect all wires and
cables, wait 3 seconds and reconnect the wires and cables.
Q: NODE is displayed on platform on wrong position.
A: Make sure that the NODE ID has not been swapped.
Q: Poor localization performance
A: Make sure that the NODEs are all set up in a square and that no objects
are obstructing the line of sight to the TAGs.