Product Manual
LIMITATIONS AND EXCLUSIONS: THE FOREGOING WARRANTY SHALL NOT APPLY TO SERIAL
NUMBERED PRODUCTS IF THE SERIAL NUMBER HAS BEEN REMOVED OR DEFACED; PRODUCTS
SUBJECTED TO NEGLIGENCE, ACCIDENT, IMPROPER OPERATION, MAINTENANCE OR STORAGE;
DAMAGE CAUSED BY ANY EVENTS OUTSIDE THE CONTROL OF INVACARE INCLUDING, BUT NOT
LIMITED TO: DAMAGE FROM CARELESSNESS, ACCIDENTAL DAMAGE, DAMAGE FROM SHARP
OBJECTS, TEARS, NEGLIGENCE (WHETHER WILFUL OR NOT), TAMPERING, DAMAGE FROM FIRE,
DAMAGE OCCURRING IN TRANSIT AFTER DELIVERY BY INVACARE OR EXCESSIVE WEAR AND
TEAR, INCLUDING BUT NOT LIMITED TO THE FAILURE TO FOLLOW CLEANING INSTRUCTIONS,
USE OF INAPPROPRIATE CLEANING COMPOUNDS AND FAILURE TO ENSURE THAT ANY PRODUCT
IS THOROUGHLY DRIED BEFORE TURNING OR FLIPPING IT OVER; DAMAGE RESULTING FROM
CONTAMINATION FOLLOWING DAMAGE TO THE COVER AND FAILURE TO REPLACE IT,
CONTAMINATION DUE TO INCORRECT STORAGE OR FAILURE TO INSPECT THE INTERIOR OF
THE MATTRESS AS STATED HEREIN, OR DAMAGE DUE TO UNUSUAL CONTAMINATION OR
INFECTION, SPILLAGE OR STAINING, OR USE OF ABRASIVE, CORROSIVE OR ANY SUCH SIMILAR
DAMAGING SUBSTANCE; DAMAGE DUE TO UNDERTAKING ANY ACTION OR PROCEDURE USING
THE PRODUCT OUTSIDE ITS NORMAL AND INTENDED USE; DAMAGE RESULTING FROM FAILURE
TO REPLACE DAMAGED PARTS PROMPTLY OR DAMAGE DUE TO INTERIOR PARTS BEING USED
WITHOUT THE COVER, BEING USED WITH A DAMAGED COVER, OR WITH THE COVER BEING
INCORRECTLY FITTED; DAMAGE WHEN ANY PARTS OF THE MATTRESS ARE USED AS PART OF, OR
IN CONJUNCTION WITH, ANY OTHER PRODUCT OR PIECE OF EQUIPMENT EXCEPT AS
SPECIFICALLY PROVIDED FOR BY INVACARE; DAMAGE NOT PROVEN TO THE SATISFACTION OF
INVACARE TO BE DUE TO DEFECTIVE MATERIALS, WORKMANSHIP OR ASSEMBLY; OR PRODUCTS
MODIFIED WITHOUT INVACARE'S EXPRESS WRITTEN CONSENT INCLUDING, BUT NOT LIMITED
TO MODIFICATION THROUGH THE USE OF UNAUTHORIZED PARTS OR ATTACHMENTS OR
PRODUCTS DAMAGED BY REASON OF REPAIRS MADE TO ANY COMPONENT WITHOUT THE
SPECIFIC CONSENT OF INVACARE.
IT IS A CONDITION OF THIS WARRANTY THAT THE FOLLOWING IS COMPLIED WITH:
1) ALL INSTRUCTIONS FOR CLEANING AND MAINTENANCE OF THE MATTRESS ARE ADHERED
TO.
2) THE INTERNAL AND EXTERNAL PARTS OF ANY PRODUCT ARE INSPECTED AT LEAST ONCE
EVERY THREE (3) MONTHS FOR ANY DAMAGE AND WEAR. ALL DAMAGED PARTS ARE
REPLACED IMMEDIATELY WITH THE APPROPRIATE REPLACEMENT PART, OR THE MATTRESS
IS IMMEDIATELY TAKEN OUT OF SERVICE UNTIL THE REPLACEMENT PART HAS BEEN
OBTAINED AND THE DAMAGED PART HAS BEEN REPLACED.
3) THE MEASUREMENT OF COMPRESSION OF THE MATTRESS (THE “COMPRESSION TEST”)
BEYOND 25% WILL BE DETERMINED BY LAYING A STRAIGHT EDGE OVER THE COMPRESSED
AREA AND MEASURING THE DEPTH OF THE AREA. IF THE FOAM IS DETERMINED TO BE
COMPRESSED BEYOND 25%, THE MATTRESS WILL BE REPLACED.
THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER EXPRESS
WARRANTIES WHATSOEVER, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND THE SOLE
REMEDY FOR VIOLATIONS OF ANY WARRANTY WHATSOEVER, SHALL BE LIMITED TO REPAIR,
REPLACEMENT, OR REFUND OF THE DEFECTIVE PRODUCT PURSUANT TO THE TERMS
CONTAINED HEREIN. THE APPLICATION OF ANY IMPLIED WARRANTY WHATSOEVER SHALL NOT
EXTEND BEYOND THE DURATION OF THE EXPRESS WARRANTY PROVIDED HEREIN. INVACARE
SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER AND
DISCLAIMS ANY LIABILITY BEYOND THE INITIAL PURCHASE PRICE OF THE MATTRESS.
THIS WARRANTY SHALL BE EXTENDED TO COMPLY WITH STATE/PROVINCIAL LAWS AND
REQUIREMENTS.