User's Manual

XCRF-860 USER’S MANUAL
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For more technical support, please contact Invengo.
7 After-sale Service and Contact
Information
7.1 After-sale Service
Please contact our customer service center if the technical
support is required.
Please provide the following information, when you contact
our customer service center:
7.1.1 The Reader
Þ The model of the reader;
Þ The reader's S/N (on the bottom of the reader);
Þ The modification information of the reader or the tags;
Þ The reader's installation location;
Þ The application software for the XCRF-860 reader.
7.1.2 PC
Þ Brand and model of the PC;
Þ CPU information and RAM available;
Þ The COM port used;
Þ The information of the PC’s OS.
7.2 Contact Information