Use Instructions
42 | Alarms and troubleshooting
“Medium priority” alarms:
– Therapy may automatically pause
– Status indicator illuminates yellow and flashes
Alarm type Potential cause Troubleshooting
instructions
Notes
Pause reminder
The therapy has been
paused for 30 minutes
or longer
• To resume
the therapy click
• To remain in the
pause therapy
mode, click
After 90 minutes in the
pause therapy mode,
the “Pause reminder”
alarm will display an
additional warning
regarding dressing
change
Battery empty
Battery charge is 5 %
or below
Charge the pump
battery
For instructions,
refer to chapter
“Battery status
and charging”
on page 20.
Therapy is automati-
cally paused. Resume
the therapy once the
pump is charging by
clicking
Internal temperature
exceeded
The pump
has overheated
• Remove the pump
from the heat source
or uncover the pump
• Wait a minimum of
30 minutes for the
pump to cool down
• Therapy is automati-
cally paused.
• To acknowledge
the instructions and
switch to the Pause
screen click
• Resume the therapy
after the pump is
cooled off by
clicking
Blockage
• Tubing may be
twisted
• Clamp may be
closed
• Check the tubing
to make sure it is not
twisted
• Make sure that both
clamps are open
If the tubing is blocked
or the blockage
cannot be identified,
the canister and/or
the dressing should be
changed.
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