Installation Guide GCN1000 PCPortal GCN1000 PART NO.
Table of Contents Package Contents 4 Conventions System Requirements 5 The Java Client 35 Java Applet Tool Bar 36 Video Parameters Video Keypad Operating systems Mouse Synchronization 38 Components 6 Message Board Computer Preliminary Setup 8 Administrator Reset 40 GCN1000 Preliminary Setup 9 Connecting from the internet 41 GCN1000 Initial Configuration 11 Troubleshooting 43 Hardware Setup Table of Contents 13 General Operation Normal Logon 14 Java Applet Utility Icons 15
Package Contents The GCN1000 package Contains: • 1 GCN1000 • 1 USB Custom KVM Cable Set • 1 Ethernet cable (6ft) • 1 Custom USB Console Cable Set • 1Virtual Media USB Cable (mini B to A) • 1 User Manual Check to make sure that all the components are present and that nothing was damaged in shipping. If you encounter a problem, contact your dealer.
System Requirements • For best results, we recommend that the computers used to access, the GCN1000 control unit have at least a P III 1 GHz processor, with the screen resolution set to 1024 x 768. • Browsers must support 128-bit SSL data encryption. • We recommend that the internet connection speed be at least 128 kbps. • For the browser-based Windows Client, you must have DirectX 7.0 or higher installed.
Components Front View 1 2 3 4 5 No. Component Description 1 Reset Switch System Reset: Pressing and holding this switch in for more that three seconds performs a system reset. Restore Factory Default Settings: Power off the GCN1000, then press and hold the reset switch for at least 3 seconds while reconnecting power. Note: This will not reset users or passwords 2 10/100 Mbps LED The LED lights ORANGE to indicate a 10 Mbps connection, and GREEN to indicate a 100 Mbps connection.
PCI Interface 4 1 3 2 No. Component Description 1 Power Jack The power adapter connection. 2 PC/KVM Port The connection for the cable that links the GCN1000 to your computer. 3 USB Console Port This is the connection for the local console cable (USB keyboard, monitor, and USB mouse). Each port is color coded and marked with an appropriate icon for identification. * 4 Virtual Media Port The connection for the virtual media cable that connects the GCN1000 to a USB port on your computer.
Computer Preliminary setup Find your computer’s IP address and default Gateway 1. Go to Start −> RUN 3. Enter CMD in the box 4. [OK] or [Enter] A command line window opens 5. Type ipconfig Package Contents 6. [Enter] Look for the heading that says Ethernet adapter Local Area Connection: 7. Write down the IP Address and Default Gateway. If the first three groups of numbers of your IP Address happens to be 192.168.0. Proceed to Hardware set up IP Address ....................................................
GCN1000 preliminary setup Connect the GCN1000 and your computer to your network using the following diagram. This is a preliminary set up so no other connections are needed. What Is RAID? Most home networks use automatic IP Addressing, and the GCN1000 is provided with a default fixed IP address of 192.168.0.60: so to log in for the first time, you must have your computer and the GCN1000 on the same network.
Windows Vista 1. Go to control panel 2. Select “Network and Sharing Center” 3. Select “Manage network connections” 4. Select “Local area Connection” right click select “Properties” 5. Highlight “Internet Protocol Version 4 (TCP/IPv4) 6. Select [Properties] 7. Select “Use the following IP address” In the top block labeled IP address type 192.168.0.65 Enter 255.255.255.0 for the Subnet mask Leave the default Gateway blank 8.
GCN1000 Initial configuration 1. Open your web browser. You will get a “Page cannot be displayed” error message, this is normal. 2. Type http:// 192.168.0.60 in address bar of your web browser, then [ Enter ] 3. When the certificate windows pop up, accept them. 4. When the below screen appears, log into the GCN1000: User name: administrator (lowercase) Password: password (lowercase). 5. After logging in, click on the Network icon along the top of the Window.
6. Select Set IP address manually (A static IP Address is preferred) The actual address you use is dependent on your network’s address range: The following is an example: In the preliminary set up, the IP Address noted is 192.168.1.16, so the IP Address you would enter would be 192.168.1.60 IP Address assigned …………………………. 6. Select Obtain DNS server address automatically, 7. For now leave the rest of the settings at their default values (they will be covered latter) 8.
Hardware Setup Ensure that power has been removed from all devices in the installation. You must unplug the power cords of any computers that support Keyboard Power On function. Installation To install the GCN1000, refer to the installation diagram: 1. Use the Console cable provided to connect the GCN1000’s Console port, to the local keyboard, monitor and mouse, they are color coded for identification. 2.
Normal Logon To operate the GCN1000 from an Internet browser, begin by logging in: Open your browser and specify the IP address (assigned in the preliminary set up) of the GCN1000 in the browser’s Address bar. 1. A Security Alert dialog box, similar to the one below, appears. Accept the certificate. If a second certificate appears, accept it as well.
The GCN1000 Main Screen appears: The Main Screen consists of: Utility icons arranged vertically down the left side Administration icons arranged across the top; Utility icons Icon Purpose Apply: Saves the changes you make in the administration dialog boxes, but does not implement the changes, which go into effect when you enable Reset on exit (see Customization) and log out.
The Log File Screen The GCN1000 logs events that occur regarding the unit. The file is an event database that records the last 512 events overwriting the oldest events on a continuing basis. To clear the log file, click on the Clear Log icon at the lower right of the page. To view the contents of the log file, click the Log icon at the lower left of the page.
An explanation of each of the fields is given in the table below: Field Explanation Device Name: To make it easier to manage installations that have more than one GCN1000, each one can be given a name. To assign a name for the GCN1000, type in one of your choosing (16 characters max.). MAC Address: Displays the GCN1000’s MAC Address. Firmware Version: Indicates the GCN1000’s current firmware version level. Network The Network dialog is used to specify the GCN1000’s network environment.
Note: 1. If there is no firewall (on an Intranet, for example), it does not matter what these numbers are set to, since they have no effect. 2. The access ports cannot have the same value. You must set a different value for each one. IP Address The GCN1000 can have its IP address assigned dynamically at boot-up (DHCP), or it can be given a fixed IP address.
Security The Security page is used to control access to the GCN1000. Software Installation Overview • IP and MAC Filters control access to the GCN1000 based on the IP and/or MAC addresses of the computers attempting to access the system. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. • The Login string lets the Administrator specify a string that users must include along with the GCN1000’s IP address when they access the GCN1000 with the Java Applet.
User Station Filtering – IP addresses: To add an IP address filter: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the filter address in the dialog box, and then click OK. A second dialog box, similar to the one below, appears: Windows XP Existing Installation 3. To filter a single IP address, key in the same address as the start IP Address. To filter a continuous range of addresses, key in the end number of the range. 4. After filling in the address, click OK. 5.
User Manager The User Management page is used to create and manage user profiles. Up to 8 user profiles can be established. To add a user profile, fill in the information asked for in the User Info panel and click Add. The user’s name appears in the User List panel. To delete a user profile, select it from the names displayed in the User List panel, and click Remove. The user’s name is removed from the User List panel.
An explanation of the profile items is given in the table below: Item Explanation User name A minimum of 6 and a maximum of 16 characters are allowed. Password A minimum of 8 and a maximum of 16 characters are allowed. Confirm Password To be sure, there is no mistake in the password, you are asked to re-enter it. The two entries must match. Description Additional information about the user that you may wish to include.
An explanation of the Customization parameters is given in the table below: Parameter Explanation Time out Control If the GCN1000 does not receive any input from a computer that is accessing it with either client within the time specified, the connection terminates. Login failure Login failures allowed: Sets the number of consecutive failed login attempts that are permitted from a remote computer.
Using the GCN1000 This completes the GCN1000 configuration. The following chapters and steps explain how to use the unit. We start by accessing the unit through your local network to verify the settings are correct and operate the way you want them to. Once the setup is confirmed on your local network the finial step will be to connect through the internet.
7. This brings you to the GCN1000 main screen Contact Using The Windows Client 1. After you log in, click the Windows Client icon on the left of the web page. Note: You must have DirectX 7.0 or higher installed on you computer. Note: If you are using Internet Explorer 6 or above a box similar to the one below opens when connection to the GCN1000 has been established Some browsers may not allow the client to run directly in their window in those cases, you will be asked to “Save to disk”.
Explanations of the selection boxes are given in the following table. Full Screen Mode Enabled Disabled If Full Screen Mode is enabled, the remote display fills the entire screen of your local monitor. If Full Screen Mode is not enabled, the remote display appears as a window on your desktop. If the remote screen is larger than what is able to fit in the window, move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll.
Operation After you click on the [Switch] button, the remote system appears on your monitor. You can work on the remote system via the screen display on your monitor just as if it were your local system. Note: the screen depicted is for printing only, your actual view in will be color • You can move the window to any convenient location on your desktop by dragging it from the title bar. • You can switch between your local and remote programs with [Alt + Tab]. Note: 1.
The panel consists of an icon bar with two text bars below it. The text bars display the video resolution and IP address of the remote device. The functions of icons are described in the table on the next page. Icon Function Brings up the Hotkey Setup dialog box Brings up the Video Adjustment dialog box. (Right click for fast Auto Sync.) Opens the Message board Brings up the Virtual device dialog box Sends Ctrl + Alt + Del from the remote to the local computer.
Hotkey Setup Various actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility (accessed by clicking the Keyboard icon on the Control Panel), lets you configure which hotkeys perform the actions. The actions are listed in the left panel; the hotkeys that invoke them are shown in the panel at the right. If you find a default Hotkey combination inconvenient, you can reconfigure it by following these five steps: 1. Highlight the Action, and then Click Start.
An explanation of Hotkey actions are given in the table below: Action Explanation Exit remote location Ends the remote connection to the GCN1000 and returns to local operation. Adjust Video Brings up the video setting dialog box. Toggle OSD Toggles the control panel Off and On. Toggle screen mode Toggles the screen display between full screen and windowed modes. Adjust mouse This utility synchronizes the local and remote mouse movements following a video resolution change.
Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the function detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen. If the local and remote mouse pointers are not in sync, in most cases, performing this function will bring them back into sync. Note: This function works best with a bright screen.
Compose Panel Key in the messages that you want to post to the board in this panel. Click Send, or press [Enter] to post the message to the board Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board will not appear. User List Panel [below] The names of the logged in users are listed in this panel. • Your name appears in blue; the other users’ name appears in black.
Enable / Disable (Chat) When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The Icon displays next to the user’s name in the User List panel when he has disabled Chat. Occupy / Release (Keyboard / Video / Mouse) When you Occupy the GCN1000, other users cannot see the video, and cannot input keyboard or mouse data. The button is shadowed when the unit is occupied.
1. Drop down the Physical Device list to select the appropriate drive. 2. After you have made your media source selection, click Connect [the Connect button changes to Disconnect]. Open “My Computer” on the remote computer and the selected device will appear as a connected drive, files may, then be transferred between the drive and local computer. 3. To end the connection, bring up the dialog box and click Disconnect*. *Note: the connection remains open until the disconnect button is pressed.
The Java Applet The Java Applet makes the GCN1000 accessible to all supported platforms that have Java 2 installed. Java 2 is available for free download from Sun’s Java web site (http://java.sun.com). Note: To verify your configuration and to become familiar with using the applet, the first step is to access the GCN1000 from your local network, once your configuration has been proven, the internet connection will be covered To Access the Java applet: Connecting from your local network 1.
8. Click on the Java Icon After a few seconds the remote server’s display appears as a window on your desktop: Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system. • You can maximize the window, drag the borders to resize the window; or use the scroll bars to move around the screen. • You can switch between your local and remote programs with [Alt + Tab]. Notes: 1.
The Tool Bar Icons and their functions are explained in the table below Set Video Parameters: Brings up the Video settings dialog box Keypad: Brings up the Keypad options Mouse Synchronization: Initiates the mouse synchronization process Lock Key LEDs: The “LEDs” show ( from left to right), the Num Lock, Caps Lock, and Scroll Lock status of the local computer When the Icon is “Lit”, the lock is active Clicking on the icon toggles the mode.
This is similar to the Video Adjustment feature of the Windows Client... Note: We recommend that you perform Auto sync right after you connect for improved mouse synchronization. Keypad Since some locally input keyboard combinations cannot be captured and sent to the GCN1000, the Keypad provides a one-click implementation of their actions on the remote system. Mouse Synchronization At times, the local mouse movement may lose sync with the remote mouse movement.
Note: Only the logged on users can see the Message Board, it is not visible on the local monitor The Button Bar - buttons on the Button Bar are toggles. Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user’s name in the User List panel when he has disabled Chat. Occupy/Release Keyboard/Video/Mouse. When you Occupy the KVM, other users cannot see the video, and cannot input keyboard or mouse data.
Administrator Reset: The following procedure will reset the default user name and password if you are unable to perform an Administrator login because the Username and Password information has become corrupted or lost. To clear the login information (and return all settings to their defaults), do the following: 1. Disconnect the power adapter and all cables. 2. Remove the housing from the GCN1000. 3. Short jumper J9 on the circuit board. 4. Reconnect the GCN1000 power adapter. 5.
Connecting From the Internet For the following steps, disable your network firewall* to simplify the set up, once you have connected to the unit from the internet restore your firewall. You will need to configure the firewall to pass the ports you selected for the Windows and Java clients (9000 and 9002 are the default ports) * If you have one.
Step 3 Configuring your router for port forwarding Log in to your router’s setup and look for a page called Port Fowarding it should look similar to this: If you assigned a static IP address to the GCN1000, enter it in the space provided If you are using Automatic addressing, click on the drop down arrow labeled “Computer Name” and select the GCN1000 by name.
Troubleshooting General Operation Problem Resolution Erratic Operation Press and hold the Reset button for at least three seconds My Virtual Media device is set to “read only” under Windows Vista and cannot be made writable Due to Windows Vista security features, no data can be written to a Virtual Media device.
The Windows Client Problem Resolution Windows Client will not connect to the GCN1000 DirectX 7.0 or higher must be installed on your computer Remote mouse pointer is out of Sync Use the Auto Sync feature to sync the local and remote monitors. See Additional Mouse Synchronization Procedures for further mouse settings Part of the local window is off my monitor If Keep Screen Size is not enabled, use the Auto Sync feature to sync the local and remote monitors.
Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Note: 1. These procedures are to be performed on the computers attached to the GCN1000’s ports (local) - not on the computer you are using to access the GCN1000 (remote). 2. In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the Windows operating system.
Windows XP / Windows Server 2003 / Vista Set the mouse speed to the middle position; disable Enhance Pointer Precision (Control Panel −> Printers and Other Hardware −> Mouse −> Pointer Options) Apply −> Ok Optional Cables: The KVM cables currently available are listed in the table below. Contact your dealer for details. Length Product Number 3.9ft 2L-5201U 5.9ft 2L-5202U 9.8ft 2L-5203U 16.
About Us FUN IOGEAR offers connectivity solutions that are innovative, fun, and stylish, helping people enjoy daily life using our high technology products. GREEN IOGEAR is an environmentally conscious company that emphasizes the importance of conserving natural resources. The use of our technology solutions helps reduce electronic waste. HEALTH IOGEAR supports healthy and fit lifestyles. By integrating products with the latest scientific developments, IOGEAR’s solutions enhance the life of end-users.
