User's Manual

35
Appendix
Troubleshooting (Model: GCS138)
Note: If the unit appears to be operating erratically, check all cables for damage and to be sure that they are properly connected. If you are operating
under nonpowered mode, use the external power adapter.
Symptom Possible Cause Action
Pressing the Hot Keys gets
no response
The connection from the selectexd port to the target
PC has been broken, or the PC is turned O FF.
Check the Online LED for the se lected po rt. If it is not
lit;
1. Manually press one of the Select switches to connect
to a PC that is powered ON.
2. Check the cables to make sure they are a ll properly
connected.
Improper Keyboard reset .
1. Reset the keyboard (and mouse) by
simultaneously pressing But tons 1 a nd 2 on the First
Stage unit for 3 seconds.
2. Unplug th e keybaord conne ctor from the Console
Keybo ard Port, then plug it back in.