3.5” Tri-Select TM COMBO ION™ Drive Hi-Speed External Hard Drive featuring Dantz Retrospect Backup Software User Manual (3.5” FireWire / USB 2.
Thank you for purchasing IOGEAR’s ® ION™ Drive featuring TRI-Select Backup Technology, one of the fastest Hi-Speed external Hard Drives on the market. IOGEAR® only manufactures high quality storage devices, so we are sure you will be satisfied with your purchase. IOGEAR® is dedicated to customer service and satisfaction, and wishes you the best with your new TRI-Select ION™ drive. To better serve you, IOGEAR® offers an array of additional USB 2.0, USB, FireWire, KVM, and other peripheral products.
Table of Contents Package Contents.................................................................................................................................... 2 Overview................................................................................................................................................. 3 Features.................................................................................................................................................. 4 Requirements.............
Package Contents This package contains: 1 - 3.5” ION™ Drive featuring TRI-Select Backup Technology 1 - Base (with screws) 1 - Hi-Speed USB 2.0 (Type A to Type B) Cable 1 - FireWire® (6 pin – 6 pin) cable 1 - Power Adapter 1 - Power cable 1 - Quick Start Guide 1 - IOGEAR® Installation CD with Electronic Manual 1 - Warranty / Registration Card If any of the items are missing or damaged, please contact your dealer immediately.
Overview The TRI-Select ION™ Drive is yet another innovative FireWire® 400 and Hi-Speed USB 2.0 solution developed by IOGEAR®. It offers complete Hi-Speed storage and backup solutions at the fraction of the cost of other external Hard Drives. Setup is fast and easy. Simply plug in the drive, install the software, and you’re ready to go. The TRI-Select ION™ Drive offers a feature rich interface, complete with the latest in Hi-Speed technology.
Features • Transfer or backup pictures, music, and data at speeds up to 480 Mbps – Transfer 1 GB in under 30 seconds • 3-Button Backup Solution that automates backups with Dantz Retrospect Backup software • Ideal for backup, storage expansion, file sharing, software installation, and data management • 3 connectivity solutions in one (FireWire® 400, USB 2.0, and USB 1.
Requirements To access FireWire® or USB 2.0 speeds, the computer system must be FireWire® and/or Hi-Speed USB 2.0 enabled. The Tri-Select ION™ Drive will work at FireWire® 400 and/or USB 1.1 speeds with FireWire® enabled and USB 2.0 and/or USB 1.1 enabled computers. For Mac Users • Mac OS X (10.2) or greater • Available FireWire port • Available USB 2.0 or 1.1 port For PC Users • PC Compatible, 200MHz or greater • Windows® 98SE*, ME*, 2000, XP • Minimum 64MB RAM • Available Hi-Speed USB 2.0, 1.
Introduction Introduction of the ION™ Drive’s Underlying Technology The combination of FireWire®, USB 1.1 and Hi-Speed USB 2.0 is the backbone of our ION™ Drives. USB 2.0 is the next generation of USB connectivity, providing additional bandwidth thus broadening the range of peripherals that may be attached to your computers. USB 2.0 will move data at a blazing rate of 480Mbps (Megabits per second) and is fully backward compatible with the first generation of USB 1.1 devices.
Introduction This manual contains information on the installation and capabilities of your new TRI-Select ION™ Drive. In sections of the manual where sequential steps are listed, each action is listed with no indentation. Additional text is included, but indented, to further explain each of these actions. A glossary has been added at the end of the manual so you may look up unfamiliar terms.
Pictorial Introduction Front View 1. The IOGEAR® Logo - a mark of quality. 2.
Pictorial Introduction Back View 1. USB 2.0 Type B Port (female) 2. FireWire 6-pin Ports (female) 3. Power Switch 4. Power Port 5. Lock Port 6.
Drive Installation (Enclosure Only) For those with pre-installed HardDrives please move on to page 16. ATTENTION: This section only applies to you if you purchased the Enclosure only model (GHE335C). If the product you purchased already has a hard drive inside skip to page 16. If you have any questions please refer to page 35 to call our TOLL FREE Tech Support line. WARNING: Opening an ION™ Drive with a built-in Hard Drive (GHD335C80, GHD335C120, etc...) WILL VOID YOUR WARRANTY.
Drive Installation (Enclosure Only) Step 1. Remove Phillips screw from back side of the enclosure. Step 2. Pull the right side panel off the enclosure from the back.
Drive Installation (Enclosure Only) Step 3. Remove the two thumb screws on the left side of the hard drive bracket. Step 4. Slide the hard drive braket in an upward direction towards the top of the enclosure to free the drive bracket. Lift the drive bracket out of the enclosure.
Drive Installation (Enclosure Only) Step 5. Place the hard drive into the bracket making sure the screw holes line up with the blue vibration dampener donuts. Insert the four screws through the donuts into the hard drive and tighten them securely. NOTE: Ensure the hard drive’s jumper is set as “MASTER” or “Primary”. Please consult the drive jumper chart (usually affixed to the HDD itself) on how to set your specific Hard Disk Drive to MASTER or Primary.
Drive Installation (Enclosure Only) Step 6. Attach the ATAPI1 and power2 cables to the hard drive in the appropriate ports. Place the bracketed hard drive into the enclosure making sure to slide into place lining up the holes in the bracket with the base plate.
Drive Installation (Enclosure Only) Step 8. Place the side cover on the enclosure and secure by hooking on the front first and firmly pressing the back together. Finally replace the phillips screw into the back of the enclosure Step 7. Insert the two thumb screws through bracket, tighten to secure bracket to the internal base plate. Congratulations! You have installed your hard drive into the TRI-Select ION Enclosure.
ION™ Drive Setup FireWire Installation (It is not necessary to install a driver for FireWire under any OS, however please make sure your computer has all of the latest updates, critical updates, service packs, service releases, OS patches, security updates, and all other OS updates provided by the respective developers.) Note: Before you begin, please make sure that the power to the device and your computer has been turned off. Step 1. Plug the FireWire 6 pin connector into the back of the ION™ Drive.
ION™ Drive Setup FireWire Installation Cont. Step 3. Plug the FireWire® 6 pin connector into your computer’s FireWire Port. Note: if your computer has a 4 pin FireWire® or iLink® connection please use a FireWire 4 pin(m) to 6 pin(m) cable. IOGEAR part# G2L13946-6; or you may pick one up at any local electronics store or catalog reseller. Step 4. Plug the power adapter into a surge protector. Step 5. Once complete, turn the ION™ Drive and your computer on.
ION™ Drive Setup Hi-Speed USB 2.0 Installation Note: Before you begin, please make sure that the power to the device and your computer has been turned off. Step 1. Plug the USB Type B connector into the back of the ION™ Drive. Step 2. Plug the Power Adapter into the back of the ION™ Drive (you must connect the power adapter in order to utilize the drive).
ION™ Drive Setup Hi-Speed USB 2.0 Installation Cont. Step 3. Plug the USB Type A connector into your computer’s USB 2.0 Port. Step 4. Plug the power adapter into a surge protector. Step 5. Once complete, turn on ION™ Drive and your computer on. Your computer will automatically identify the ION™ Drive and load all the necessary drivers.
Installation of ION™ Drive Software (PC) For Windows® 98SE Users Only Step 1. Inserting the CD will launch the software installer. Clicking on the first button will copy the installer of the driver to your internal hard drive. 20 Step 2. The installer will be copied into “C:\IOGEAR GHD335C”. Double-click on the installer icon to begin the driver install.
Installation of ION™ Drive Software (PC) Step 3. Click [Next] to begin the install. Step 4. The next screen will ask you to click [Finish] to end the wizard. After the wizard has quit you simply need to connect the ION Drive to the computer and the driver will be loaded for the drive.
Dantz Retropspect Express & TRI-Select Button Management Software Dantz Retrospect Express and the TRI-Select Button Management Software work together to provide you with up to three backup options (per drive) at the touch of a button. The TRISelect Button Management Software connects your drive and its buttons with Dantz Retrospect Express.
Dantz Retropspect Express & TRI-Select Button Management Software TRI-Select Button Management Software Introduction The TRI-Select Button Management Software allows you to configure each button for your custom backup sets as you wish. The Button Management Software identifies each disk for you by drive letter1 and serial number2. When selected the drive letter and serial number are red and you can begin configuring the buttons. Each button is identified by the shape that appears on it.
Dantz Retrospect Setup Button 1 To begin setting up the square (top) button on your TRI-Select ION Drive simply press the button. At this point Retrospect Express should launch and begin the backup set tutorial, to begin click [Next]. Step 2. Choose what you want backed up, backing up your “Documents only” will backup all documents in your hard drive. Choosing “Entire volume” will backup you entire hard drive. When you have chosen click [Next] to continue. Step 1.
Dantz Retrospect Setup Step 4. Finally you can click [Finish] to complete the setup or you can click [Start Now] to complete the setup and begin the backup now. Step 3. Choose your appropriate TRI-Select ION Drive as the destination. Once you have chosen click [Next] to continue.
Dantz Retrospect Setup Buttons 2 & 3 To begin setting up the next two buttons, launch Dantz Retrospect from your Programs Folder in your Start menu. Step 2. Then name the script and it OSD will prompt you to Operachoose your Source(s) and Destination. Click on [Sources] tion to begin. Step 1. First click on the new script icon1 in the upper left of the tool bar, then choose what kind of backup script you would like to make. Your choices are “Backup”, “Duplicate” or “Archive”.
Dantz Retrospect Setup Step 4. Click on [Destinations] and it will prompt you to choose your destinations(s). For your first script you will have to click [Creat New] to add a destination option. It will then ask what type of media you want to back up to, to backup your ION Drive choose “Disk”, click [Next] to continue. Step 3. Your source is the folder and files you want backed up. When you are finished selecting everything you want to backup then click [OK].
Dantz Retrospect Setup Step 5. Name your Disk Backup Set and click the [Select…] button to choose a disk as your destination, click [OK] after you have selected your disk, then [Next] to continue. Step 6. Choose an encryption type, you can choose from None, Password only and SimpleCrypt. Encryption will protect your data so only you can recover it as needed. Click [Next] to continue.
Dantz Retrospect Setup Step 7. Either use the default location for your Disk Backup Set or click [Browse…] to choose your own. Click [Next] to continue when you are ready. Then click [Finish] on the next screen to complete your Disk Backup Set. Step 8. Now choose your Disk Backup Set from in the window and click [OK].
Dantz Retrospect Setup Step 9. If you wish, you can click the [Selecting…] button to filter what kind of files are backed up, by default Retrospect will backup “All Files” from your specified destination. Once satisfied with your backup just click on the Run & Save1 icon at the top. Step 10. Then choose Make a “run document” from the choices and click [Save…]. Retrospect will then prompt you to save the script in your desired location. Please choose your desired location and save the script.
Dantz Retrospect Setup Now that you’ve finished your script you can choose to run it from one of the buttons on your TRI-Select ION Drive. To do so, open up the TRI-Select Button Management Software and decide which button you want to run your script from. Then click on the appropriate folder icon to pick the script from the location you saved it to.
Troubleshooting Basic Troubleshooting for the IOGEAR ION™ Drive Although we make every attempt to ensure 100% compatibility and uptime, problems can and may arise from time to time; rest assured, we at IOGEAR will do everything possible to ensure both. We understand that most of our customers will first call or e-mail our Service Support Department. As always, we are dedicated to assisting our new and current customers with their IOGEAR products.
Troubleshooting Notes: All URLs are subject to change. If the URLs listed in this manual are no longer valid, you can find the majority of necessary updates at http://www.versiontracker.com or http://www.download.com. Contacting IOGEAR® Service Support If you are still experiencing problems using your IOGEAR® ION™ Drive, please follow the directions on pg. 35 on how to contact IOGEAR®’s Service Support department for your technical support needs.
Care & Handling Your IOGEAR® storage device is a high performance FireWire® 400/Hi-Speed USB 2.0 Hard Drive (ION™ Drive). The head that reads the information on the disk is a fragile piece of technology. Therefore, care must be taken not to bump the ION™ Drive while it is operating. Please do not bump the ION™ Drive excessively when the drive is turned off.
Technical Support To help IOGEAR® customers obtain the highest level of performance from their ION™ Drive, theOSD IOGEAR Service OperaSupport team is available to answer your technical questions. tion Please be sure to visit our Technical Information Library (TIL) is available on our website: http://www.iogear.com/ support . Our TIL has answers to many common questions and problems that may already have solutions available.
Technical Support The IOGEAR Service Support representative will be able to serve you much quicker if you are prepared to answer the following questions listed below. • What type of Computer are you using? (Mac, PC, or Other) • What Operating System are you running on your computer? (Mac OS X Panther, Mac OS 9, Windows XP, Windows 98, etc.
Appendix Glossary Cache - High-speed Random Access Memory (RAM) used as a buffer between the CPU and a hard drive. The cache retains recently accessed information to speed up subsequent accesses to the same data. When data is read from or written to disk, a copy is saved in the cache along with the associated disk address. The cache monitors the addresses of subsequent read operations to see if the required data is already in the cache. If it is, the drive returns the data immediately.
Appendix Glossary cont. Icon - Symbols used to represent a particular object. For example a disk can have an icon on the desktop which represents it. When you double click the disk icon it tells the computer to display information related to that disk. Mount - Makes the computer aware of a disk. NTFS - New Technology File System. The standard file system used by Windows 2000 and XP. Operating System - The software that determines how the computer can be used. Any flavor of Windows is an operating system.
Specifications Product Specifications 39
Radio & TV Interference Statement WARNING!!! This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.
Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
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