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Thank you for purchasing IOGEAR’s® ION™ Drive, one of the sleekest and fastest Hi-Speed portable external Hard Drives on the market. IOGEAR® only manufactures high quality storage devices so we are sure you will be satisfied with your purchase. IOGEAR® is dedicated to customer service and satisfaction, and wishes you the best with your new ION™ drive. To better serve you, IOGEAR® offers an array of additional USB 2.0, USB, FireWire, KVM, and other peripheral products.
Table of Contents Package Contents.......................................................................................................................................... Overview........................................................................................................................................................ Features......................................................................................................................................................... Requirements....
Package Contents This package contains: 1- 3.5” Combo ION™ Drive 1- Hi-Speed USB 2.0 (Type A to B) Cable 1- FireWire (6 pin - 6 pin) Cable 1- IOGEAR® Installation CD 1 Power Adapter 1 User Manual 1 Warranty / Registration Card If any of the items are missing or damaged please contact your dealer immediately.
Overview The ION™ Drive is yet another innovative FireWire/Hi-Speed USB 2.0 solution developed by IOGEAR®. The ION™ Drive offers a complete high speed storage solutions at the fraction of the cost of other external Hard Drives. Setup is fast and easy. Simply plug in the drive, install the software, and you’re ready to go. The ION™ Drive offers a feature rich interface, complete with the latest in Hi-Speed technology. IOGEAR® brings FireWire and the next generation of USB to your computer.
Features • Transfer pictures, music and more at speeds up to 480 Mbps. Transfer 1 GB in under 30 seconds • Ideal for backup, storage expansion, file sharing, software installation and data management • 3 connectivity solutions in one (FireWire, USB 1.1, & USB 2.0) • Hot plug capable, hot swappable, Plug-N-Play • Preformatted for your convenience, so you are up and running in no time (those with preinstalled drives) • The FireWire interface supports data transfer rates of up to 400 Mbps • USB 2.
Requirements To achieve FireWire or USB 2.0 speeds, your computer system must be either FireWire or Hi-Speed USB 2.0 enabled. The COMBO ION™ drive will work at USB 1.1 speeds with USB 1.1 enabled computers. For Mac Users • Mac OS 8.6 to 9.x * • Mac OS X ** • Available hi-speed USB 2.0 port or FireWire port • CD-ROM drive For PC Users • PC Compatible, 200MHz or greater • Windows® 98SE, 2000, ME, XP • Minimum 64MB RAM • Available Hi-Speed USB 2.
Introduction Introduction of the COMBO ION™ Drive’s Underlying Technology The combination of FireWire, USB 1.1, and Hi-Speed USB 2.0 is the backbone of our ION™ Drive. USB 2.0 is the next generation of USB connectivity, providing additional bandwidth thus broadening the range of peripherals that may be attached to your computers. USB 2.0 will move data at a blazing rate of 480 Mbps (Megabits per second), and is fully backward compatible with the first generation of USB 1.1 devices.
Introduction This manual contains information on the installation and capabilities of your new COMBO ION™ Drive. In sections of the manual where sequential steps are listed, each action is listed with no indentation. Additional text is included, but indented, to further explain each of these actions. A glossary has been added at the end of the manual so you may look up unfamiliar terms.
Pictorial Introduction Front View 3 1 2 1. Power Light 2. On/Off Switch 3.
Pictorial Introduction Back View 1 2 3 1. FireWire 6-pin port 2. Hi-Speed USB 2.0 B port 3.
Installation of Hard Drive If you purchased the enclosure model (GHE135C), please follow these instructions to install your 3.5" Hard Disk Drive. OTHERWISE, PROCEDE TO PAGE 18. WARNING: Opening ION™ Drive’s with built in Hard Drives (GHD135C40, GHD135C60, etc...) WILL VOID YOUR WARRANTY. For assistance with your hard drive, please contact your IOGEAR service support representative.
Installation of Hard Drive Step. 3 Step. 4 Remove side panel in a backward direction. Remove two screws in hard drive retention bracket.
Installation of Hard Drive Step. 5 Remove hard drive retention bracket from enclosure. Slide in an upward direction towards the top of the enclosure to free the drive bracket. Lift the drive bracket out of the enclosure.
Installation of Hard Drive Step. 6 Inspect all the components again: 1. Enclosure with one side panel attached 2. Side panel 3. Drive bracket 4. One small screw 5. Two long screws with nylon collar 6. AC adapter 7. AC adapter cord 8. USB 2.0 A to B cable 9.
Installation of Hard Drive Step. 7 Attach the hard drive into the hard drive bracket. Screw the four screws into the drive bracket that were provided with the hard drive. Make sure you take all the necesssary steps to avoid ESD (electric static discharge).
Installation of Hard Drive Step. 8 Attach the signal cable to the hard drive connector of the hard drive with bracket attached. Attach the power cable to the hard drive in the powere socket. Attach the bracket with drive attached into the enclosure and seat over the base plate. Line up the holes in the bracket with the base plate.
Installation of Hard Drive Step. 9 Insert two screws through bracket and tighten down bracket to base plate.
Installation of Hard Drive Step. 10 Step. 11 Place side cover on enclosure and secure by sliding in forward direction. Replace screw in side panel in bottom edge. Place assembled enclosure back into the base.
ION™ Drive Setup FireWire Installation (It is not necessary to install a driver for FireWire under any OS, however please make sure your computer has all of the latest updates, critical updates, service packs, service releases, OS patches, security updates, and all other OS updates provided by the respective developers. ) Note: Before you begin, please make sure that the power to the device and your computer has been turned off. 1 2 Step 1. Plug the FireWire 6 pin connector into the back of the ION™ Drive.
ION™ Drive Setup FireWire Installation Cont. Step 3. Plug the FireWire 6 pin connector into your computer’s FireWire Port. (if your computer only has a 4 pin FireWire or iLink® connection please us a FireWire 4 pin(m) to 6 pin(m) cable. IOGEAR part # G2L1394-6; or you may pick one up at any local electronics store or catalog reseller.) Step 4. Plug the power adapter into a surge protector. Step 5. Once complete, turn the ION™ Drive and your computer on.
ION™ Drive Setup Hi-Speed USB 2.0 Installation Note: Before you begin, please make sure that the power to the device and your computer has been turned off. For Windows® 98SE users, Insert the IOGEAR® Installation CD into your computer’s CD-ROM tray before you begin. (It is not necessary to install a driver under Windows® 2000, ME, XP or under any Mac OS) Please refer to page 22 after completing the instructions on pages 20 and 21. 1 2 Step 1. Plug the USB Type B connector into the back of the ION™ Drive.
ION™ Drive Setup Hi-Speed USB 2.0 Installation Cont. Step 3. Plug the USB Type A connector into your computer’s USB 2.0 Port. Step 4. Plug the power adapter into a surge protector. Step 5. Once complete, turn the ION™ Drive and your computer on. Your computer will automatically identify the ION™ Drive and load all necessary drivers.
Installation of ION™ Drive Software (PC) For Windows® 98SE Users Only Step 1. Once the ION™ Drive has been plugged in, the following window should appear. (If the drive automatically loads you will not need to continue.) Click next to continue. Step 2. In the next window please select “Search for the best driver for this device” and click next to continue.
Installation of ION™ Drive Software (PC) Step 3. The next window will allow you to point the driver search to a specific folder. Please select the “Specify a location:” button and Click “Browse…”.
Installation of ION™ Drive Software (Mac) For Mac OS X Users Only • Open Combo ION™ Drive Folder • Open Mac OS 10 folder that corresponds to your OSX installation. Either 10.1.X for 10.1.5 or before or choose 10.2.X for 10.2 or later. • Double click on 3.5_Combo Installer.pkg • Enter Administrator Password and click OK. • Click Continue when prompted • Click Continue when prompted • Select Destination. Make sure to choose the partition that has your OS X installation on it. Then click OK.
Installation of ION™ Drive Software (Mac) For Mac OS 9 Users Only • Open Combo ION™ Drive Folder • Open Mac OS 9.X folder • Double Click on Install Cypress MSC Driver • When complete click OK.
Device Removal (PC Users) Step 1 Before you unplug the ION™ Drive, click on the green arrow on the lower right corner of the Window. Step 2 A message of [Safely Remove...
Driver Removal Step. 1 Driver Removal Follow the path of “Start”>”Settings”>”Control Panel”. Step. 2 Click on “Add/Remove Programs”.
Driver Removal Step. 3 Step. 4 The “Add/Remove Programs Properties” will appear. Select [TPP Storage Driver...], then click “Add/Remove.” Click on “OK” when the system ask you if you want to remove driver. Step. 5 After the removal of the driver, select Restart Computer and click on Finish.
Care & Handling Your IOGEAR® storage device is a high performance FireWire/Hi-Speed USB 2.0 HardDrive (ION™ Drive). The head that reads the information on the disk is a fragile piece of technology. Therefore, care must be taken not to bump the ION™ Drive while it is operating. Care must also be taken not to bump the ION™ Drive excessively when the drive is turned off.
Trouble Shooting Basic Trouble Shooting ION™ • Make sure you have Critical Updates from the Microsoft® Website at http://windowsupdate.microsoft.com; then, click on “Product Updates,” select the latest Critical Update package for your Windows® OS, and then click “Download.” • Make sure the drive is turned on before you start-up your computer. • Make your new IOGEAR® ION™ Drive is the only device hooked into the USB 2.0 or FireWire port.
Trouble Shooting Notes: OSD Operation All URLs are subject to change. If the URLs listed in this manual are no longer valid, you can find the majority of necessary updates at http://www.versiontracker.com or http://www.download.com. Seagate Trouble Shooting Tip Set up the jumper on the Seagate drive to the SLAVE position.
Technical Support To help IOGEAR® customers obtain the highest level of performance from their ION™ Drive, IOGEAR® OSD OperaService Support team is available to answer your technical questions. Do not hesitate to call if you are having tion trouble getting your drive to work correctly. Service Support can be reached at IOGEAR® from 8am to 5pm Pacific Standard Time, Monday through Friday or at the following address: 23 Hubble Drive Irvine, CA 92618 You may also reach us online at www.iogear.
Appendix Glossary Desktop - The background area on the computers monitor screen. This area also includes the menu bar. Document windows are not part of the desktop; rather they sit on the desktop. Icon - Symbols used to represent a particular object. For example a disk has an icon on the desktop which represents the disk. When you double click the disk icon it tells finder to display information related to that disk. Mount - Makes the computer aware of a disk.
Specifications Product Specifications (MODEL: GHE135C, GHD135C(XXX)) 34
Radio & TV Interference Statement WARNING!!! This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.
Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
Contact info. 23 Hubble • Irvine, CA 92618 • (P) 949.453.8782 • (F) 949.453.8785 • www.iogear.
