2.5” USB 2.
Thank you for purchasing IOGEAR’s® ION™ Drive, one of the fastest and slimmest Hi-Speed portable external Hard Drives on the market. IOGEAR® only manufactures high quality storage devices, so we are sure you will be satisfied with your purchase. IOGEAR® is dedicated to customer service and satisfaction, and wishes you the best with your new ION™ drive. To better serve you, IOGEAR® offers an array of additional USB 2.0, USB, FireWire, KVM, and other peripheral products.
Table of Contents Package Contents.......................................................................................................................................... Overview........................................................................................................................................................ Features......................................................................................................................................................... Requirements....
Package Contents This package contains: 1- 2.5” ION™ Drive 1- Hi-Speed USB 2.0 (Type A to Mini-B) Cable 1- IOGEAR® Installation CD with Electronic Manual 1- Quick Start Guide 1- Warranty / Registration Card If any of the items are missing or damaged, please contact your dealer immediately.
Overview The ION™ Drive is yet another innovative Hi-Speed USB 2.0 solution developed by IOGEAR®. The ION™ Drive offers a complete high speed storage solutions at the fraction of the cost of other external Hard Drives. Setup is fast and easy. Simply plug in the drive and install the software and you’re ready to go. The ION™ Drive offers a feature rich interface, complete with the latest in Hi-Speed technology. IOGEAR® brings and the next generation of USB to your computer.
Features • • • • • • • • • • Transfer pictures, music, and more at speeds up to 480 Mbps – Transfer 1 GB in under 30 seconds Bus-Powered for mobile operation Ideal for backup, storage expansion, file sharing, software installation, and data management 2 connectivity solutions in one (USB 1.1 & USB 2.0) Hot plug capable, hot swappable, Plug-N-Play Preformatted for your convenience, so you are up and running in no time (those with preinstalled drives) USB 2.
Requirements To access USB 2.0 speeds, your computer system must be Hi-Speed USB 2.0 enabled. The USB 2.0 ION™ drive will work at USB 1.1 speeds with USB 1.1 enabled computers. For Mac Users • Mac OS 8.6 to 9.x * • Mac OS X ** • Available Hi-Speed USB 2.0 port • CD-ROM drive For PC Users • PC Compatible, 200MHz or greater • Windows® 98SE, ME, 2000, XP • Minimum 64MB RAM • Available Hi-Speed USB 2.0 port • CD-ROM drive * Will operate as an USB 1.1 device.
Introduction Introduction of the USB 2.0 ION™ Drive’s Underlying Technology Hi-Speed USB 2.0 is the backbone of our ION™ Drive. USB 2.0 is the next generation of USB connectivity, providing additional bandwidth thus broadening the range of peripherals that may be attached to your computers. USB 2.0 will move data at a blazing rate of 480 Mbps (Megabits per second), and is fully backward compatible with the first generation of USB 1.1 devices. With the increase in speed, USB 2.
Introduction This manual contains information on the installation and capabilities of your new USB 2.0 ION™ Drive. In sections of the manual where sequential steps are listed, each action is listed with no indentation. Additional text is included, but indented, to further explain each of these actions. A glossary has been added at the end of the manual so you may look up unfamiliar terms.
Pictorial Introduction Top View 1 1. Activity Indicator Light 2.
Pictorial Introduction Bottom View 1 1.
Pictorial Introduction Side View 2 3 1 1. Power Switch 2. Mini Power Port 3. Hi-Speed USB 2.
Installation of Hard Drive If you purchased the enclosure model (GHE225U), please follow these instructions to install your 2.5" Hard Disk Drive. OTHERWISE, PROCEED TO PAGE 16. WARNING: Opening an ION™ Drive with a built-in Hard Drive (GHD225U40, GHD225U60, etc...) WILL VOID YOUR WARRANTY. For assistance with your hard drive, please contact your IOGEAR Service Support representative.
Installation of Hard Drive Step 3. Gently pull the bottom end cap out of the main body of the ION™ Drive.
Installation of Hard Drive Step 4. Slide your 2.5” HDD into the bottom of the ION™ Drive “label side up,” “with hard drive connector pins pointing to the top of the drive.
Installation of Hard Drive Step 5. Line up the Drive evenly into the inside of the inclosure. Step 6. Gently (DO NOT FORCE) push the bottom of HDD into the top of the enclosure.
Installation of Hard Drive Step 7. To complete the installation, simply replace the bottom top screws.
ION™ Drive Setup Hi-Speed USB 2.0 Installation Note: Before you begin, please make sure that the power to the device and your computer has been turned off. For Windows® 98SE users, Insert the IOGEAR® Installation CD into your computer’s CD-ROM tray before you begin. (It is not necessary to install a driver under Windows® 2000, ME, XP) Please refer to page 14 after completing the instructions on pages 12 and 13. Mac OS users refer to pages 20- Step 1.
ION™ Drive Setup Hi-Speed USB 2.0 Installation Cont. Step 2. Plug the USB Type A connector into your computer’s USB 2.0 Port. Step 3. Once complete, turn the ION™ Drive and your computer on. Your computer will automatically identify the ION™ Drive and load all necessary drivers.
Installation of ION™ Drive Software (PC) For Windows® 98SE Users Only Step 1. Once the ION™ Drive has been plugged in, Step 2. In the next window, please select “Search for the following window should appear. (If the the best driver for this device” and click Next drive automatically loads you will not need to to continue. continue.) Click Next to continue.
Installation of ION™ Drive Software (PC) Step 3. The next window will allow you to point the driver search to a specific folder. Please select the “Specify a location:” button and Click “Browse...”. Step 4. In the “Browse” window locate the IOGEAR installation CD. Open the CD and find the folder “GHE125C”. Once inside this folder, click “OK” to continue. Then click “Next” to continue.
Installation of ION™ Drive Software (PC) Note: The OK button will become active once the folder with the driver is selected. Step 5. Once you have finished with Step 4 click “Finish” to complete the installation process. At the end of the installation process you may be asked to insert your Windows CD-ROM. Simply follow the instruction on the screen to complete this process.
Installation of ION™ Drive Software (Mac) For Mac OS X Users Only Step 1. Open Combo “ION Drive” Folder Step 2. Open Mac OS X 10 folder that corresponds to your OSX installation. Either 10.1.X for 10.1.5 or before or choose 10.2.X for 10.2 or later.
Installation of ION™ Drive Software (Mac) Step 3. Double click on ION™ Installer.pkg Step 4. Enter your Administrator Password and click OK. Step 5. Click Continue when prompted Step 6. Again, click Continue when prompted Step 7. Select Destination. Make sure to choose the partition that has OS X. Then click OK. Step 8. Now click “Next” on the following screen. Step 9. The computer will prompt you that the installation will require a reboot. Click “Continue Installation.
Installation of ION™ Drive Software (Mac) Step 10. After the installation is complete select “Restart.” Once your computer has finished rebooting, you are ready to take full advantage of new ION™ Drive.
Installation of ION™ Drive Software (Mac) For Mac OS 9 Users Only Step 1. Open Combo ION Drive Folder Step 2. Open Mac OS 9.X folder Step 3. Double Click on “Install Cypress MSC Driver” Step 4. When complete click “OK”.
Device Removal (PC Users) Step 1. Before you unplug the ION™ Drive, click on the green arrow on the lowerright corner of the Window. Step 2. A message of [Safely Remove...] will appear, click on this message to remove the device Step 3.
Driver Removal Step 1. Follow the path of Removal Driver “Start”>”Settings”>”Control Panel”. Step 2. 26 Click on “ Add/Remove Programs”.
Driver Removal Step 3. The “Add/Remove Programs Properties” will appear. Select [TPP Storage Driver...], then click “Add/Remove.” Step 4. Click on “OK” when the system ask you if you want to remove driver. Step 5. After the removal of the driver, select “Restart Computer” and click on “Finish.
Care & Handling Your IOGEAR® storage device is a high performance Hi-Speed USB 2.0 HardDrive (ION™ Drive). The head that reads the information on the disk is a fragile piece of technology. Therefore, care must be taken not to bump the ION™ Drive while it is operating. Please do not bump the ION™ Drive excessively when the drive is turned off. To insure maximum reliability of the ION™ Drive, please follow the guidelines listed below: • DO NOT block the air circulation around the drive.
Trouble Shooting Basic Trouble Shooting ION™ • Make sure you have Critical Updates from the Microsoft® Website at http://windowsupdate.microsoft.com; then, click on “Product Updates,” select the latest Critical Update package for your Windows® OS, and then click “Download.” • Make sure the drive is turned on before you start-up your computer. • Make sure your new IOGEAR® ION™ Drive is the only device hooked into the USB 2.0 port. • Do not use a hub or repeater in connecting your drive to the computer.
Trouble Shooting Notes: OSD Operation All URLs are subject to change. If the URLs listed in this manual are no longer valid, you can find the majority of necessary updates at http://www.versiontracker.com or http://www.download.com. Seagate Trouble Shooting Tip Set up the jumper on the Seagate drive to the SLAVE position.
Technical Support To help IOGEAR® customers obtain the highest level of performance from their ION™ Drive, IOGEAR® OSD OperaService Support team is available to answer your technical questions. Do not hesitate to call if you are having tion trouble getting your drive to work correctly. Service Support can be reached at IOGEAR® from 8am to 5pm Pacific Standard Time, Monday through Friday or at the following address: 23 Hubble Drive Irvine, CA 92618 You may also reach us online at www.iogear.
Appendix Glossary Desktop - The background area on the computers monitor screen. This area also includes the menu bar. Document windows are not part of the desktop; they sit on the desktop. Icon - Symbols used to represent a particular object. For example a disk has an icon on the desktop which represents the disk. When you double click the disk icon it tells finder to display information related to that disk. Mount - Makes the computer aware of a disk.
Specification Product Specification 33
Radio & TV Interference Statement WARNING!!! This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.
Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
Contact info. 23 Hubble • Irvine, CA 92618 • (P) 949.453.8782 • (F) 949.453.8785 • www.iogear.
