3.5” Combo ION™ Drive Hi-Speed Portable External Hard Drive FireWire 800/USB 2.
Thank you for purchasing IOGEAR’s® ION™ Drive, one of the fastest and sleekest Hi-Speed portable external Hard Drives on the market. IOGEAR ® only manufactures high quality storage devices, so we are sure you will be satisfied with your purchase. IOGEAR® is dedicated to customer service and satisfaction, and wishes you the best with your new ION™ drive. To better serve you, IOGEAR® offers an array of additional USB 2.0, USB, FireWire, KVM, and other peripheral products.
Table of Contents Package Contents.................................................................................................................................. 02 Overview.................................................................................................................................................03 Features................................................................................................................................................. 04 Requirements...................
Package Contents This package contains: 1- 3.5” ION™ Drive 1- Hi-Speed USB 2.0 (Type A to Mini-B) Cable 1- FireWire® 9 pin to 9 pin cable 1- Quick Start Guide 1- IOGEAR® Installation CD with Electronic Manual 1- Warranty / Registration Card If any of the items are missing or damaged, please contact your dealer immediately.
Overview The ION™ Drive is the latest, innovative FireWire® 800 and Hi-Speed USB 2.0 solution developed by IOGEAR®. The ION™ Drive offers a complete high-speed storage solution at the fraction of the cost of other external Hard Drives. Setup is fast and easy. Simply plug-in the drive, install the software, and you’re ready to go. The ION™ Drive offers a feature rich interface, complete with the latest in Hi-Speed technology.
Features • • • • • • • • • Transfer pictures, music, and data at speeds up to 800 Mbps – Transfer 1 GB in under 15 seconds Ideal for backup, storage expansion, file sharing, software installation, and data management 4 connectivity solutions in one (FireWire® 800, FireWire® 400, USB 2.0, and USB 1.
Requirements To access FireWire® 800 and USB 2.0 speeds, your computer system must be FireWire® 800 and/or HiSpeed USB 2.0 enabled. The 3.5” Combo ION™ Drive will work at FireWire® 400 and/or USB 1.1 speeds with FireWire® 400 and/or USB 1.1 enabled computers. For Mac Users • Mac OS 9.x* • Mac OS X (10.2) or greater • Available FireWire 800 or 400 port • Available USB 2.0 or 1.
Introduction Introduction of the ION™ Drive’s Underlying Technology FireWire® 800 and Hi-Speed USB 2.0 are the backbone of our ION™ Drive. USB 2.0 is the next generation in USB connectivity, providing additional bandwidth; thus, broadening the range of peripherals that may be attached to your computers. USB 2.0 will move data at the blazing rate of 480 Mbps (Megabits per second), and is backward compatible with the first generation of USB 1.1 devices. With this increase in speed, USB 2.
Introduction This manual contains information on the installation and capabilities of your new ION™ Drive. In sections of the manual where sequential steps are listed, each action is listed with no indentation. Additional text is included, but indented, to further explain each of these actions. A glossary has been added at the end of the manual so you may look up unfamiliar terms.
Pictorial Introduction Front View 1. Power Light 2. On/Off Switch 3.
Pictorial Introduction Back View 1 2 3 9 1. FireWire® 800 9-pin Port 2. Hi-Speed USB 2.0 Type-B Port 3.
Installation If you purchased the enclosure only model (GHE835C), please follow these instructions on page 11 to install your 3.5" Hard Disk Drive. OTHERWISE, PROCEED TO STEP 11. WARNING: Opening an ION™ Drive with a built-in Hard Drive (GHD835C80, GHD835C120, etc...) WILL VOID YOUR WARRANTY. For assistance with your hard drive, please contact your IOGEAR Service Support representative.
Installation Hardware Installation: Attention! Please take all proper Electro Static Discharge (ESD) precautions during the installation of your new hardware. For further information on ESD please visit http://www.esda.org. Step. 1 Please have the following ready 1 Phillips screw driver (not included in the package) Step. 2 Remove Base Remove Phillips screw from bottom edge of side panel.
Installation Step. 3 Step. 4 Remove side panel in a backward direction. Remove two screws in hard drive retention bracket.
Installation Step. 5 Remove hard drive retention bracket from enclosure. Slide in an upward direction towards the top of the enclosure to free the drive bracket. Lift the drive bracket out of the enclosure.
Installation Step. 6 Inspect all the components again: 1. 2. 3. 4. 5. 6. 7. 8. 9. Side panel Enclosure with one side panel attached Drive bracket One small screw Two long screws with nylon collar AC adapter AC adapter cord USB 2.
Installation Step. 7 Attach the hard drive into the hard drive bracket. Screw the four screws into the drive bracket that were provided with the hard drive.
Installation Step. 8 Attach the signal cable to the hard drive with bracket attached. Attach the power cable to the hard drive in the power socket. Place the bracket with drive attached into the enclosure over the base plate.
Installation Step. 9 Insert the two previously removed screws through bracket, tighten to secure bracket to base plate. Step. 10 Place the side cover on the enclosure and secure by sliding in forward direction. Now replace the button screw.
Installation Step. 11 Place the ION™ Drive into the base. Step. 12 Now simply plug your ION™ Drive into your computer. Please chose your connectivity of choice; FireWire or USB. USB Plug the USB Type-B end into your ION Drive, then plug the USB Type-A end into your computer. FireWire Plug the FireWire 9-Pin end into your ION Drive, then plug the FireWire 9-pin end (or 6-Pin end) into your computer.
Installation Step. 13 Power on the ION™ drive. Congratulations! You have completed the ION™ drive installation process. FAT32 only recognizes partition sizes of 32GB (GigaBytes) or less. Therefore if you have an ION™ drive with a preinstalled hard drive that is greater than 32GB, you will likely see two, three, or more separate partitions on your Desk-Top or within you’re “My Computer” folder.
Trouble Shooting Basic Trouble Shooting ION™ • Make sure you have Critical Updates from the Microsoft® Website at http://windowsupdate.microsoft.com; then, click on “Product Updates,” select the latest Critical Update package for your Windows® OS, and then click “Download.” • Make sure the drive is turned on before you start-up your computer. • Make sure your new IOGEAR® ION™ Drive is the only device hooked into the FireWire® 800 or USB 2.0 port.
Trouble Shooting Notes: All URLs are subject to change. If the URLs listed in this manual are no longer valid, you can find the majority of necessary updates at http://www.versiontracker.com or http://www.download.com. Seagate Trouble Shooting Tip Set up the jumper on the Seagate drive to the secondary, submissive or slave position.
Care & Handling Your IOGEAR® storage device is a high performance FireWire® 800/Hi-Speed USB 2.0 HardDrive (ION™ Drive). The head that reads the information on the disk is a fragile piece of technology. Therefore, care must be taken not to bump the ION™ Drive while it is operating. Please do not bump the ION™ Drive excessively when the drive is turned off. To insure maximum reliability of the ION™ Drive, please follow the guidelines listed below: • DO NOT block the air circulation around the drive.
Technical Support To help IOGEAR® customers obtain the highest level of performance from their ION™ IOGEAR® OSDDrive, OperaService Support team is available to answer your technical questions. Do not hesitate to call if you are having tion trouble getting your drive to work correctly. Service Support can be reached at IOGEAR® from 8am to 5pm Pacific Standard Time, Monday through Friday or at the following address: 23 Hubble Drive Irvine, CA 92618 You may also reach us online at www.iogear.
Appendix Glossary Desktop - The background area on the computers monitor screen. This area also includes the menu bar. Document windows are not part of the desktop; they sit on the desktop. Icon - Symbols used to represent a particular object. For example a disk has an icon on the desktop which represents the disk. When you double click the disk icon it tells finder to display information related to that disk. Mount - Makes the computer aware of a disk.
Specification Product Specification 25
Radio & TV Interference Statement WARNING!!! This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.
Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
® Contact info. 23 Hubble • Irvine, CA 92618 • (P) 949.453.8782 • (F) 949.453.8785 • www.iogear.
