Installation Guide Wireless USB Hub and Adapter GUWH104KIT 1 PART NO.
Welcome Thank you for purchasing one of the most user-friendly Wireless USB devices on the market. IOGEAR’s Wireless USB Hub and Wireless USB Host Adapter are top of the line when it comes to Wireless USB connectivity, implementing the use of Ultra-Wideband (UWB) to achieve data transfer speeds comparable to USB 2.0 without the need of wires between peripherals and the computer. To better serve you, IOGEAR offers an array of additional USB 2.0, USB 1.1, FireWire, KVM, and other peripheral products.
Table of Contents 3 Driver Installation 18 Introduction 5 Advanced Settings 25 Features 6 Frequently Asked Questions 28 Requirements 7 Technical Support 32 Package Contents 8 Limited Warranty 34 9 Federal Communications Commission (FCC) Statement 35 Contact 36 Welcome Device Overview Installation 10 Hardware Preparation 11 Software Installation 12 4
Introduction IOGEAR’s Wireless USB allows you to connect your USB peripherals and computer with all the ease and speed of USB 2.0 without the use of USB cables and extenders between the PC and your Wireless USB Hub. Gain all of the advantages of USB 2.0 without the hassle of wires cluttering up your workspace. Plug your USB devices into the Wireless USB Hub and within seconds you have wireless access and control over the devices with no delay, purely plug-and-play.
Features • Wireless USB 2.
Requirements • PC System requires Windows XP (with SP2 and .NET Framework 2.
Package Contents 1 x Wireless USB Hub GUWH104 1 x Wireless USB Host Adapter GUWA100U 1 x Wireless USB Hub Antenna 1 x Wireless USB Hub Power Supply 1 x USB Type A to mini-B Cable 1 x Extension / Swivel Adapter 1 x Software CD (with Electronic Manual) 1 x Quick Start Guide 8
Device Overview 1. Host Selection button 2. Active Host LEDs 3. Power LED Top View: 4. Switch 1 (S1) 5. Switch 2 (S2) The default and recommended setting is to operate in Auto Association mode. In this mode, the Wireless USB Hub will automatically connect to the Wireless USB Host Adapter. The Host Selection button is used in Manual Association mode. This mode is only needed if your Wireless USB Hub has already been successfully associated with more than one Wireless USB Host Adapter-PC combination.
Installation Before we get started, please NOTE: Do not place Wireless USB devices under direct sunlight or near high heat emitting devices; Do not place Wireless USB devices near water or wet surfaces to avoid electric hazards; Do not place Wireless USB devices on any moving or unstable surfaces; 10
Hardware Preparation 1. Do not connect the Wireless USB Host Adapter to your computer until you are instructed to do so later in the section titled “Driver Installation.” 2. Remove the Wireless USB Host Adapter, Wireless USB Hub, USB 2.0 A to Mini B Cable, power adapter, antenna, extension/swivel adapter, and the installation CD from the package. 3. Allocate a space for the Wireless USB Host Adapter’s placement. Make sure you avoid the places mentioned above. You will need to make available a USB 2.
Software Installation 1. To install the UWB software, insert the included CD into your computer. The following menu should appear automatically. If not, select “Run CD_Start.exe” OR navigate to the CD Rom drive containing the installation CD and doubleclick on CD_Start.exe to bring up the user menu. Click on Software Installation to begin the installation process. Please always check www.iogear.com for the latest drivers.
1a. Microsoft .NET Framework 2.0 is required by the UWB software. Once you begin the software installation, if .NET Framework 2.0 is not installed on your PC, the software will automatically prompt you to install before proceeding to the UWB software installation. If .NET Framework 2.0 is not installed, the following screen will appear. Click Install to begin the .NET Framework 2.0 installation process. If .NET Framework 2.0 is already installed, please skip to step 2.
1b. The following window will display the status of the installation process. Depending on the particular system, this may take a few minutes to complete. 1c. Once .NET Framework 2.0 is installed, the UWB software will automatically begin the installation process. 14 2. The first window will explain that WiCenter software is going to be installed on your computer, this software will control the devices so select - Next.
3. The following window will request that you agree to the License Agreement before proceeding with installation, select Yes. 4. The window shown below allows you to select where the files for WiCenter are installed and stored. Once you have made your selections select - Next.
5. The following window confirms that you are approving installation, select - Next. 6. Once you have selected Next the WiCenter software will begin installation and show the status in a window similar to the one shown below.
7. Once all the software has been installed properly, you will see a window similar to the following stating installation has completed. Select “Finish” to finalize the software installation. 8. After the software has fully installed, restart the PC.
Driver Installation Verify that WiCenter is running by double-clicking on the WiCenter icon created on the desktop during the installation process. The first time that WiCenter is launched, the Wireless USB Connection Wizard will appear and will guide you through the Wireless USB connection process. Click Next to begin the process.
STEP 1. Verify that the Wireless USB Host Adapter is connected to the extension/swivel adapter provided in the box. Plug the Wireless USB Host Adapter into an available USB port making sure that the extension/swivel adapter is adjusted to a 45 degree angle which will maximize range. If using a Desktop PC, do not plug the Wireless USB Host Adapter in the back of the PC. Plug the Wireless USB Host Adapter in the front of the system to ensure a good line-of-site signal with the Wireless USB Hub.
STEP 2. Verify that the Wireless USB Hub switches are set to Wireless and Automatic Association mode. Also, verify that the antenna is securely attached to the Wireless USB Hub and is pointed in a vertical position. Power on the Wireless USB Hub. Click Next to continue.
STEP 3. Plug the Wireless USB Hub into the PC with the USB 2.0 A to mini-B cable provided. Windows should state a new device has been detected and automatically install the necessary drivers for the Wireless USB Hub. Once the drivers have installed, click Next to continue.
Once the association is successful and the Active HOST LED has stopped flashing on the Wireless USB Hub, unplug the USB cable from the Wireless USB Hub in order to establish the wireless link. Click Next to continue. The below window will pair the Wireless USB Hub to your PC. Select Automatic wireless reconnection (Recommended) and select Next. You should now see the wizard indicating that the association was successful.
The following screen will indicate that the wireless connection has been established with the Wireless USB Hub. Click Finish to exit the Wireless USB Connection Wizard and begin using your IOGEAR Wireless USB Host Adapter and Wireless USB Hub. When the link has been successfully created, you will see the following appear from the System Tray. At this point, the final driver will be installed automatically for the Wireless USB Hub. Congratulations, you may now begin to use your Wireless USB Hub.
Select the View Console option in WiCenter to view all available and connected Wireless USB devices in range. The Wireless USB Hub should now be visible and if you connect any devices to the Wireless USB Hub you will be able to view them through the dropdown menu shown to the right or through My Computer. In order to view devices connected to the Wireless USB Hub click the [+] and it will bring a dropdown of all peripherals currently connected and available.
Advanced Settings The advanced settings of WiCenter allow you to make changes related to the Channel that data is being transmitted on. The following shows the Advanced Settings tab which can be accessed by clicking on Settings My Wireless USB Radio Settings, and then selecting the Advanced tab on the window that appears. The following shows the default and recommended settings. The Speed (PHY Rate) will be automatically set by WiCenter in order to achieve the best range and throughput performance.
If the Channel needs to be changed manually, the following figure shows the available channels for selection.
Once a channel has been changed manually, the following window will appear indicating that the connection will be lost to the Wireless USB Hub while the channel is changed. Click Yes to change the channel. Once the channel is changed, the Wireless USB Hub will automatically re-connect.
Frequently Asked Questions 1. Problem: WiCenter UWB Software reports errors when trying to use the Wireless USB Host Adapter and Wireless USB Hub on Windows XP operating system. Solution: Verify that Service Pack 2 (SP2) has been installed on your PC. 2. Problem: No LEDs lighting up on the Wireless USB Hub. Solution: Check the power supply’s connection to the Wireless USB Hub. 3. Problem: No LED on the Wireless USB Host Adapter. Solution: Re-insert the Wireless USB Host Adapter into USB port. 4.
5. Problem: Host LED blinking on the Wireless USB Hub. Solution: Remove the Wireless USB Host Adapter from the PC and disconnect the power supply from the Wireless USB Hub. Re-insert Wireless USB Host Adapter, connect the power supply to the Wireless USB Hub and wait for the wireless connection. If still blinking, check the History window on WiCenter which will indicate if the IOGEAR Wireless USB Hub was associated.
8. Problem: Wireless USB Hub will not associate with the Wireless USB Host Adapter. Solution: Verify that the WiCenter software is running by double-clicking on the WiCenter icon created on the desktop during the installation process. If the WiCenter icon is in the System Tray, this can be double-clicked in order to bring up the WiCenter user interface. 9. Problem: USB web-cameras, USB speakers, or Bluetooth devices do not work with the Wireless USB Hub.
When printing to the printer when it is connected to the Wireless USB Hub, verify that the correct printer is being selected in the printer options window by selecting the correct model name to print to. 11. Problem: The IOGEAR Wireless USB Hub does not show up in the Console window when connected wirelessly to the Wireless USB Host Adapter. Solution: Verify that the hub icon at the bottom of the Console window is highlighted in orange.
Technical Support To help IOGEAR® customers obtain the highest level of performance from their Wireless USB devices, the IOGEAR® Service Support team is available to answer your technical questions. Do not hesitate to call if you are having trouble getting your device to work correctly. IOGEAR® Service Support can be reached by phone from 24 hours a day, 7 days a week or through the following address during normal business hours.
1. What is the purchase date and serial number of the product? 2. Were any messages displayed on the screen when the error occurred? If so, what was the exact wording of the message? 3. What type of Computer are you using? 4. When does the problem occur? 5. Can the problem be reproduced? If so, what are the steps necessary to reproduce the problem? 6. What version of the OS are you using? 7.
Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
Federal Communications Commission (FCC) Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device is authorized under 47 CFR 15.519 (the FCC Rules and Regulations).
Contact IOGEAR, INC. 23 Hubble Irvine, CA 92618 P 949.453.8782 F 949.453.8785 Visit us at: www.iogear.com © 2007 IOGEAR. All Rights reserved. Part No. M0427 IOGEAR, the IOGEAR logo, are trademarks or registered trademarks of IOGEAR, Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of their respective holders. IOGEAR makes no warranty of any kind with regards to the information presented in this document.
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