ValueLoader™ LTO Tape Autoloader User Manual 6326709-01 Ver. A, Rel.
ValueLoader LTO Tape Autoloader User Manual, 6326709-01, Ver. A, Rel. 01, June 2003, Made in USA. This publication is provided “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. This publication may be revisee from time to time without notice. COPYRIGHT STATEMENT Copyright 2003 by Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law.
Contents Preface Chapter 1 xi Installing the ValueLoader 1 Installation Overview ............................................................................ 2 Understanding ValueLoader Features ................................................ 2 Barcode Reader................................................................................. 3 SCSI Requirements .......................................................................... 3 Product Overview...................................................
Chapter 2 Operating the ValueLoader 21 Operator’s Panel Overview.................................................................22 LED Indicators................................................................................24 Operator’s Panel Control Buttons................................................25 Understanding the Menu Structure...................................................26 Using Cartridges...................................................................................
ValueLoader Error Codes.................................................................... 59 Appendix A Technical Specifications 65 Appendix B Customer Support 69 Information Needed............................................................................. 69 Information Needed by Software Vendors ......................................
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Figures Figure 1 Front Panel........................................................................... 4 Figure 2 Rear Panel ............................................................................ 5 Figure 3 Basic ValueLoader Accessories......................................... 9 Figure 4 Rack Kit Components....................................................... 10 Figure 5 Installing Mounting Brackets (Left Side Shown) ......... 11 Figure 6 Installing Rails in the Rack (Left Side Shown)..
Figures Figure 16 Pulling the Cartridge Release Lever...............................57 Figure 17 Installing the Carrier ........................................................
Tables Table 1 Location Criteria ................................................................. 6 Table 2 LEDs.................................................................................... 24 Table 3 Control Buttons ................................................................. 25 Table 4 Common ValueLoader Problems ................................... 50 Table 5 Error Codes........................................................................ 60 Table 6 Physical Specifications ....
Tables x ValueLoader LTO Tape Autoloader User Manual
Preface This chapter describes the ValueLoader User Manual’s audience, purpose, organization, document conventions, and product safety. Audience This user manual is designed and written for end users and field service engineers. Purpose The purpose of this manual is to provide end users with the following information: • ValueLoader™ LTO description and specifications.
Document Organization xii This manual is organized as follows: • Chapter 1, Installing the ValueLoader - This chapter describes ValueLoader features, accessories, and installation tasks. • Chapter 2, Operating the ValueLoader - This chapter describes the front panel menu structure, menu tree, and drive and tape operations. • Chapter 3, ValueLoader Administration - This chapter describes how to configure the ValueLoader, upgrade firmware, and retrieve ValueLoader information.
Notational Conventions This manual uses the following conventions to designate specific elements: Note: Notes emphasize important information related to the main topic. Caution: Cautions indicate potential hazards to equipment and are included to prevent damage to equipment. Warning: Warnings indicate potential hazards to personal safety and are included to prevent injury. Customer Support For information on support, or to access our “Frequently Asked Questions” database, visit our Web site.
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Chapter 1 1 Installing the ValueLoader This chapter describes the following: • Installation Overview on page 2 • Understanding ValueLoader Features on page 2 • Choosing a Location on page 6 • Unpacking the ValueLoader on page 7 • Identifying ValueLoader Accessories on page 9x • Installing the ValueLoader into a Rack on page 11 • Connecting the SCSI and Power Cables on page 13 • Preparing the Host and Verifying the Connection on page 15 ValueLoader LTO Tape Autoloader User Manual 1
Installing the ValueLoader Installation Overview Installation Overview 1 Use the following steps to perform the ValueLoader installation. These steps are fully explained in this chapter. 1 Choose a location for the ValueLoader (page 6). 2 Unpack the ValueLoader (page 7). 3 Identify the accessories for the ValueLoader (page 9). 4 Install the ValueLoader in a computer rack or select a table or desktop near the host server (page 11).
Installing the ValueLoader Understanding ValueLoader Features The ValueLoader is compatible with most operating systems and environments that support the SCSI interface, but requires either direct support from the operating system or a compatible backup application to take full advantage of its many features. Barcode Reader 1 Your ValueLoader may have come equipped with an optional barcode reader.
Installing the ValueLoader Understanding ValueLoader Features Product Overview 1 Figure 1 describes front panel controls.
Installing the ValueLoader Understanding ValueLoader Features Figure 2 describes the ValueLoader rear panel. Figure 2 Rear Panel Note: The arrows in the figure indicate screws that need to be removed to remove the top cover. In addition to the screws pictured, there are three screws on each side of the ValueLoader.
Installing the ValueLoader Choosing a Location Choosing a Location 1 Choose a location that meets the following criteria. (See appendix A for more specifications.) Table 1 Location Criteria Requirement Description Work surface (standalone installation) Select a location that is flat, level, sturdy, and close to a host server. Do not place the ValueLoader on the floor or other carpeted surface.
Installing the ValueLoader Unpacking the ValueLoader Requirement Description Humidity 20-80% RH, non-condensing Clearance Back: Minimum of 15.4 cm (6 inches) Front: Minimum of 30.8 cm (12 inches) Sides: Minimum of 5.08 cm (2 inches) Unpacking the ValueLoader 1 Before you begin, clear a desk or table so you can unpack the ValueLoader. You also need to select an open 2U computer rack location or a desktop location near the server that is to be the host for the ValueLoader.
Installing the ValueLoader Unpacking the ValueLoader 4 Lift the ValueLoader and padding out of the box and place it on the work surface, top facing up. Do not set the ValueLoader on either end or side. Caution: Placing the ValueLoader on its side, on end, or upside down can cause permanent damage to the unit. 5 Carefully remove the shipping padding from the left and right sides of the ValueLoader. Then remove the bag from the ValueLoader.
Installing the ValueLoader Identifying ValueLoader Accessories Identifying ValueLoader Accessories 1 Figure 3 identifies accessories for use with the ValueLoader.
Installing the ValueLoader Identifying ValueLoader Accessories Figure 4 shows additional accessories used for rackmount installations.
Installing the ValueLoader Installing the ValueLoader into a Rack Installing the ValueLoader into a Rack 1 The ValueLoader fits all standard 19-inch racks, taking up 2U of space. To install the ValueLoader into a rack, you need to install the mounting brackets on both sides of the ValueLoader and the rails in the selected rack location. To install the ValueLoader, follow these steps: 1 Use a screwdriver or Torx T10 to remove the two screws near the front on each side of the ValueLoader.
Installing the ValueLoader Installing the ValueLoader into a Rack 3 Using screws and clip nuts from the rackmount hardware package, secure one rail to each side of the rack in the location where you plan to install the ValueLoader. • Be sure to secure both the front and rear of each rail. The rails extend to fit a variety of rack depths. • The correct orientation of the left rail is shown in figure 6. Repeat for the right rail.
Installing the ValueLoader Connecting the SCSI and Power Cables 4 Slide the ValueLoader onto the rails and secure the mounting bracket to the rack using the screws and clip nuts from the rackmount hardware package, as shown in figure 7. Figure 7 Sliding the ValueLoader into the Rack Slot Connecting the SCSI and Power Cables 1 To connect the SCSI and power cables to the ValueLoader, follow these steps: 1 Shut down and turn off the selected server.
Installing the ValueLoader Connecting the SCSI and Power Cables 2 Attach one end of the SCSI cable (included in the accessory kit) to one of the connectors on the rear panel of the ValueLoader. See figure 8. 3 Attach the other end of the SCSI cable to the connector on the SCSI host adapter or to the connector on the previous device on the SCSI bus.
Installing the ValueLoader Preparing the Host and Verifying the Connection 6 Plug the power cable into a properly grounded power outlet. Note: To disconnect all power from the ValueLoader, remove the power cord from the outlet. 7 Plug in the host server or workstation and all attached devices. 8 Turn on the ValueLoader by setting the power switch on the front panel to the ON position. Turn on any other devices you turned off earlier. Check the LCD display to make sure the ValueLoader is receiving power.
Installing the ValueLoader Preparing the Host and Verifying the Connection • Make sure the host server has an open expansion slot. • Make sure your backup application supports the SCSI host adapter. • Depending on the server configuration, you may need to change the SCSI ID of the ValueLoader. For more information, see Changing the SCSI ID on page 36. • Ensure that the ValueLoader is properly terminated.
Installing the ValueLoader Preparing the Host and Verifying the Connection Installing Device Drivers 1 Two device drivers are associated with the ValueLoader: one for ValueLoader robotics and another for the tape drive within the ValueLoader. Note: The device drivers supplied at our Web site are required if you intend to use the Windows 2000 native backup application. Commercial backup applications provide all necessary device driver support.
Installing the ValueLoader Preparing the Host and Verifying the Connection 6 Right-click the HP Ultrium-1 SCSI Sequential Device listing and then click Properties. 7 Select the Drivers tab. 8 Click the Reinstall Driver or Update Driver button. 9 When the Upgrade Device Driver Wizard appears, click the Next button. 10 Click Tape Drives and then click the Next button. 11 Click the Have Disk button. Type the path to where you have saved the device drivers on your system, then click the OK button.
Installing the ValueLoader Preparing the Host and Verifying the Connection 3 Right-click the Unknown Medium Changer Device listing, click Uninstall, and then click the OK button to confirm that you want to remove the device. 4 Click the Action button in the upper-left corner of the Computer Management dialog box. 5 Click Scan for Hardware Changes. Windows 2000 scans for the ValueLoader. The ValueLoader appears under “Medium Changers” again.
Installing the ValueLoader Preparing the Host and Verifying the Connection 20 ValueLoader LTO Tape Autoloader User Manual
Chapter 2 Operating the ValueLoader 2 This chapter describes the following: • Operator’s Panel Overview on page 22 • Understanding the Menu Structure on page 26 • Using Cartridges on page 27 • Cleaning the Tape Drive on page 32 • Creating an Inventory of Cartridges on page 33 ValueLoader LTO Tape Autoloader User Manual 21
Operating the ValueLoader Operator’s Panel Overview Operator’s Panel Overview 2 The Operator’s Panel consists of four LEDs, four buttons, and a 2line by 16-character LCD screen, as shown in figure 9. The Operator’s Panel provides everything you need to monitor ValueLoader status and to control all ValueLoader functions. Figure 9 Operator’s Panel—Drive Empty The display defaults to the Home screen.
Operating the ValueLoader Operator’s Panel Overview If errors occur on multiple known good cartridges, consider cleaning the tape drive. See Cleaning the Tape Drive on page 32 for instructions. If a particular cartridge causes error conditions repeatedly, that cartridge may be defective or invalid. Occasionally, you may see the message “In Transit,” which may indicate: • An error condition has caused a cartridge to be left between its slot and the drive.
Operating the ValueLoader Operator’s Panel Overview LED Indicators 2 The Operator’s Panel includes four LED indicators that provide a variety of information as detailed in table 2. Table 2 LEDs LED Color Description Ready/Activity Green Illuminated when power is on. Blinks whenever there is tape drive or ValueLoader robotics activity. Clean Drive Amber Illuminated when the tape drive needs to be cleaned. Turns off when cleaning is successfully completed. See Cleaning the Tape Drive on page 32.
Operating the ValueLoader Operator’s Panel Overview Operator’s Panel Control Buttons 2 Table 3 Control Buttons The Operator’s Panel includes four buttons that provide access to all operations and information menus. These buttons are described in table 3. Button Description Cancel Cancels the current menu option and returns to the previous menu level or Home screen. Previous Selects the previous item or value in the currently displayed menu.
Operating the ValueLoader Understanding the Menu Structure Understanding the Menu Structure Figure 11 displays the menu structure of the Operator’s Panel.
Operating the ValueLoader Using Cartridges Using Cartridges 2 Before you use the ValueLoader LTO, make sure you observe these general rules: Importing Cartridges 2 • Use only LTO cartridges. You can order tape cartridges at our Web site. Make sure all cartridges that you want to use for writing have either never been written to or have been written to only with the LTO tape drive in the ValueLoader or equivalent tape drive. The tape drive rejects all other formats.
Operating the ValueLoader Using Cartridges 6 When “Insert Cartridge Slot” appears on the LCD screen and the Import/Export slot opens, insert the desired data cartridge into the Import/Export slot so that the write-protect switch is facing out from the ValueLoader and toward the left, as shown in figure 12. Note: If you are using the Operator’s Panel to clean the drive, import the cleaning cartridge only when the front panel indicates that cleaning is needed.
Operating the ValueLoader Using Cartridges Exporting Cartridges 2 This option moves a cartridge from a specific slot to the Import/ Export slot. To export one or more cartridges from the ValueLoader, follow these steps: 1 From the Home Screen or main menu, press the [+] or [-] button until “Commands” appears on the top line of the LCD screen. Then, press [Enter]. 2 Press the [+] or [-] button until “Export” appears on the LCD screen. Then, press [Enter].
Operating the ValueLoader Using Cartridges Loading Cartridges 2 This option loads a cartridge from the ValueLoader carousel into the tape drive. To use this option, follow these steps: 1 From the Home Screen or main menu, press the [+] or [-] button until “Commands” appears on the top line of the LCD screen. Then, press [Enter]. 2 Press the [+] or [-] button until “Load Cartridge” appears on the LCD screen. 3 Press the [Enter] button to select.
Operating the ValueLoader Using Cartridges Write-Protecting Cartridges 2 All cartridges have a write-protect switch to prevent accidental erasure or overwriting of data (figure 14). Before loading a cartridge into the ValueLoader, make sure the write-protect switch on the front of the cartridge is positioned as desired: • Slide the switch to the left to write-protect the cartridge. A small orange rectangle is visible, indicating the cartridge is write protected.
Operating the ValueLoader Cleaning the Tape Drive • The operating temperature range for cartridges is 10° C to 35° C (50° F to 95° F). The storage temperature range is 16° C to 32° C (60° F to 90° F). Always store cartridges in their storage cases. • If a cartridge has been exposed to temperatures outside the ranges specified above, stabilize the cartridge at room temperature for the same amount of time as it was exposed to the extreme temperature or 24 hours, whichever is less.
Operating the ValueLoader Creating an Inventory of Cartridges Note: If you are using Operator’s Panel commands to clean the drive, import the cleaning cartridge only after you have selected the Clean Drive command. If you would like to keep a cleaning cartridge in the ValueLoader, the backup software must manage drive cleaning. Creating an Inventory of Cartridges 2 This option builds a new inventory of cartridges in the ValueLoader.
Operating the ValueLoader Creating an Inventory of Cartridges 34 ValueLoader LTO Tape Autoloader User Manual
Chapter 3 3 ValueLoader Administration This chapter describes the following: • Configuring the ValueLoader on page 35 • Updating Firmware on page 40 • Running the ValueLoader System Test on page 42 • Retrieving Information About the ValueLoader on page 43 Configuring the ValueLoader 3 The Configuration menu provides access to the following ValueLoader configuration options: • Resetting the ValueLoader • Setting SCSI IDs • ValueLoader operating modes • Updating firmware ValueLoader LTO T
ValueLoader Administration Configuring the ValueLoader To access the Configuration menu from the Home Screen or main menu, press the [+] or [-] button until “Configuration” appears on the top line of the LCD screen. Press the [Enter] button and then [+] or [-] to access the available options. Press the [Enter] button to execute the displayed menu option.
ValueLoader Administration Configuring the ValueLoader To access this option, follow these steps: 1 From the Home Screen or main menu, press the [+] or [-] button until “Configuration” appears on the top line of the LCD screen. 2 Press the [Enter] button to select. 3 Press the [+] or [-] button until “Change SCSI ID” appears on the LCD screen. The second line displays the current SCSI ID. 4 Press [Enter] to select.
ValueLoader Administration Configuring the ValueLoader ValueLoader Operating Modes 3 The operating mode is set based on whether you have automation software controlling cartridges in the ValueLoader or if you are manually loading and unloading cartridges using the ValueLoader Operator’s Panel commands. The ValueLoader always operates in Autodetect mode, which is transparent to you.
ValueLoader Administration Configuring the ValueLoader Circular Mode On/Off. This option turns Circular Mode on or off, and is used only in sequential mode. When Circular Mode is on, the ValueLoader reloads the original first cartridge in the sequence after cycling through all available cartridges. If Circular Mode is turned off and the last cartridge has been unloaded, the ValueLoader stops loading cartridges until you manually load another cartridge.
ValueLoader Administration Updating Firmware 3 Press the [+] or [-] button until “Autoload Mode” appears on the LCD screen. The second line displays the current status of this mode. 4 Press the [Enter] button. The LCD screen indicates whether you are about to turn Autoload Mode on or off. 5 Press the [Enter] button to accept the change to Autoload Mode or press [Cancel] to exit and not save the changes.
ValueLoader Administration Updating Firmware To access this option, follow these steps: 1 From the Home Screen or main menu, press the [+] or [-] button until “Configuration” appears on the top line of the LCD screen. 2 Press the [Enter] button to select. 3 Press the [+] or [-] button until “Code Update” appears on the LCD screen. The second line displays the current status of this mode. 4 Press the [Enter] button to select.
ValueLoader Administration Running the ValueLoader System Test 7 If you removed a data cartridge to make room for the firmware upgrade cartridge, import the data cartridge to its original slot. See Importing Cartridges on page 27 for instructions. Note: Using SCSI 3 After a firmware update, the firmware revision displayed on the LCD is not changed until the ValueLoader is power cycled. Quantum has files and instructions necessary to update the drive and ValueLoader firmware via SCSI.
ValueLoader Administration Retrieving Information About the ValueLoader The “Test Count” displays the number of load-calibrate-unload cycles that have been completed during the test. 4 Press the [Cancel] button to end the test. Retrieving Information About the ValueLoader 3 The Information menu provides access to information about the ValueLoader, including the cycle count, event log, and firmware revision.
ValueLoader Administration Retrieving Information About the ValueLoader 3 Press the [+] or [-] button until “View Event Log” appears on the LCD screen. The LCD screen also displays the quantity of errors and events currently stored in the event log. 4 Press the [Enter] button to access the most recently logged event. 5 Press the [+] or [-] button to display each event in the log. 6 Press [Cancel] when done. Product Revision 3 This option displays the product revision of the ValueLoader.
ValueLoader Administration Retrieving Information About the ValueLoader 4 Press the [Cancel] button when done. Note: After a firmware update, the firmware revision displayed on the LCD will not be updated until the ValueLoader is power cycled.
ValueLoader Administration Retrieving Information About the ValueLoader 46 ValueLoader LTO Tape Autoloader User Manual
Chapter 4 4 Diagnostics and Troubleshooting This chapter contains some general suggestions to aid you in solving problems. It also includes information on error codes and diagnostics. • Troubleshooting on page 47 • Removing Stuck Cartridges on page 55 • ValueLoader Error Codes on page 59 Troubleshooting 4 This section contains installation problems and a troubleshooting table.
Diagnostics and Troubleshooting Troubleshooting Installation Problems 4 Problems encountered during the installation of the ValueLoader are usually caused by improper SCSI bus configuration, application software configuration errors, or an incorrectly configured operating system.
Diagnostics and Troubleshooting Troubleshooting • Termination: If the ValueLoader is the only SCSI device (other than the SCSI host adapter) on the selected SCSI bus, it must be terminated. Likewise, if the ValueLoader is physically the last SCSI device on the SCSI bus, it must be terminated. Likewise, if the ValueLoader is physically the last SCSI device on the SCSI bus, it must be terminated. Only the devices physically at the beginning and end of the SCSI bus should be terminated.
Diagnostics and Troubleshooting Troubleshooting Troubleshooting Table 4 • Backup Application Installation: Refer to the documentation • Device Driver Installation: Make sure that the proper device included with your backup application for instructions on how to verify proper installation. Most backup software packages require an additional module to communicate with the ValueLoader robotics. driver, if applicable, is installed for the ValueLoader. (See Installing Device Drivers on page 17.
Diagnostics and Troubleshooting Troubleshooting Problem Solution Tape Movement Tape stuck in drive. • Power cycle the ValueLoader, allow it to complete initialization (which in rare cases can take as long as 10 minutes), and then retry unloading the tape using the ValueLoader Operator’s Panel controls. • Allow the tape drive to complete all operations. This may take as long as 10 minutes if you reset or cycle power on the ValueLoader while the cartridge is positioned at the physical end of the media.
Diagnostics and Troubleshooting Troubleshooting Problem Solution Cannot read from, or write to, a tape • Make sure the cartridge is write enabled. (Move the writeprotect switch to the enabled position.) • Make sure the cartridge is HP LTO compatible. • Make sure the cartridge has not been exposed to harsh environmental or electrical conditions and is not physically damaged in any way.
Diagnostics and Troubleshooting Troubleshooting Problem Solution ValueLoader Performance The ValueLoader is not efficiently backing up data. • Check the network bandwidth from the host computer. If you are backing up data over a network, consider comparing to a local-only backup. • Make sure the ValueLoader is on its own SCSI bus and not daisy-chained to another tape drive or to the hard drive being backed up. • Clean the tape drive. See Cleaning the Tape Drive on page 32. • Try a new cartridge.
Diagnostics and Troubleshooting Troubleshooting Problem Solution Media Compatibility Media format invalid for drive type. • You attempted to load incompatible media into the tape drive. Ensure the media is compatible with HP LTO. Media Attention LED Issues Contamination by loose debris. • Avoid contamination by ensuring that the ValueLoader is installed in a clean, contamination-free environment. • Store cartridges vertically in their plastic cases. • Continue cleaning the tape drive as needed.
Diagnostics and Troubleshooting Removing Stuck Cartridges Problem Solution Errors Displayed on the Front Panel “!” in ValueLoader Operator’s Panel inventory display • An exclamation point (!) displayed in the inventory means that the ValueLoader has identified a cartridge in the indicated slot that is either an invalid cartridge type or a cartridge with a media-related error. The Media Attention LED is also illuminated in this case. See LED Indicators on page 24.
Diagnostics and Troubleshooting Removing Stuck Cartridges 2 Remove the power and SCSI cables from their connectors on the back panel of the ValueLoader. Warning: To prevent injury, disconnect all cables from the ValueLoader before removing the ValueLoader cover. Keep fingers away from the ValueLoader fan. 3 Remove the ValueLoader from its rack slot, if applicable, and place it on a table or other flat work surface.
Diagnostics and Troubleshooting Removing Stuck Cartridges 7 Lift the cartridge carrier, with each cartridge you want to remove, straight up from the ValueLoader. Note: To remove the carrier directly in front of the Import/ Export slot, gently rotate the carousel clockwise by moving the belt or carriers until the carrier is no longer in front of the Import/Export slot.
Diagnostics and Troubleshooting Removing Stuck Cartridges 9 After removing the cartridges from the desired carriers, reinstall each carrier on the ValueLoader belt (figure 17). Make sure of the following: • That the rollers on the bottom of the carrier are aligned in the carrier tracks. • That the belt post beneath each carrier is inserted into the proper ValueLoader belt loop. Note: There are unused loops on the belt. The proper belt loops have an extra bump on the outside of the loop.
Diagnostics and Troubleshooting ValueLoader Error Codes ValueLoader Error Codes 4 If an error occurs during operation of the ValueLoader, the ValueLoader stops the current operation and displays an error code on the top line of the LCD screen. Unless otherwise noted in table 5, attempt to resolve the error by resetting or cycling power on the ValueLoader and retrying the last operation. If the error persists, contact support personnel.
Diagnostics and Troubleshooting ValueLoader Error Codes Table 5 Error Codes Error Code Description Details 3 0 81 Invalid Command Error. This error indicates that the ValueLoader received an undefined command or an invalid parameter with a command. 3 0 82 Device Status Not Suitable To Execute This Command. If the robotics are busy, some commands cannot be executed at the same time. This error indicates a probable violation.
Diagnostics and Troubleshooting ValueLoader Error Codes Error Code Description Details 3 0 90 Mechanical Initialization Failure. The robotics were not able to move to the safe mechanical initialization position. Manual intervention is necessary. 3 0 91 Inventory Scan Failure. Fatal robotic error occurred during the inventory scan. 3 0 92 Preposition Failed. Belt positioning error occurred during ‘Preposition’ command. 3 0 93 Cartridge Load Error.
Diagnostics and Troubleshooting ValueLoader Error Codes Error Code Description Details 3 0 A4 Import/Export Slot Position Error. The Import/Export slot door was not in the requested position during device operation. This can be caused by manually opening the door or by a cartridge blocking the door. Try removing the cartridge or obstruction, then power cycle or reset the ValueLoader. 3 0 A5 Fan Error. The ValueLoader processor has detected a fan error. 3 0 B0 ROM Error.
Diagnostics and Troubleshooting ValueLoader Error Codes Error Code Description Details 3 0 BC Drive Bug-checked. Cycle power on the ValueLoader and attempt the operation again. If the error recurs, contact Technical Support. 3 0 BF Fatal Error. Cycle power on the ValueLoader and attempt the operation again. If the error recurs, contact Technical Support.
Diagnostics and Troubleshooting ValueLoader Error Codes 64 ValueLoader LTO Tape Autoloader User Manual
Appendix A A Technical Specifications This appendix contains the following ValueLoader specifications: • Physical Specifications • Operating Specifications • Environmental Specifications • Tape Drive Specifications • Media Specifications Table 6 Physical Specifications Characteristic Product Alone Product in Package Height 8.4 cm (3.34 in.) 20.5 cm (8.0 in.) Width 41.9 cm (16.5 in.) 60 cm (23.6 in.) Depth 60.9 cm (24 in.) 74.3 cm (29.2 in.) 65 cm (25.
Table 7 Operating Specifications Characteristic Specification Maximum storage capacity Native: 800 GB Compressed: 1.
Characteristic Specification Altitude Operating 0 to 4000 m Nonoperating 0 to 9144 m Vibration Table 9 HP LTO Drive Specifications Maximum acceleration to operating 0.
Table 10 Media Specifications 68 Characteristic Specification LTO Ultrium capacity 100 GB (noncompressed) 200 GB (compressed; 2:1 typical) Basic description Advanced metal particle Tape Length 609 meters (1998 feet) Cartridge dimensions 10.2 x 10.54 x 2.15 cm (4 x 4.15 x 0.85 in.
Appendix B Customer Support B This appendix provides a list of information you should have before contacting Customer Service or a backup software vendor for technical support.
Information Needed by Software Vendors • Name and version number of ValueLoader drivers and backup software you are using Information Needed by Software Vendors 2 While the ValueLoader itself is supported, software products used with the ValueLoader are supported by individual software vendors.
Index write-enabling 31 A write-protecting 31 Accessories basic 9 rack kit 10 Activity LED 24 Clean Drive LED 24 Cleaning the tape drive 32 Clearance, ValueLoader 7 Configuring the ValueLoader 35–40 Control buttons 25 Controls, front panel 4 Customer support 69–70 B Cycle count information 43 Barcode reader 3 D C Differential SCSI bus 3 Cancel button 25 Drive empty message 22 Capacity, maximum formatted 2 Cartridges loading 30 maintaining 31 removing stuck 55–58 unloading 30 E Enter button 25
Error LED 24 Event log 43 Exclamation point 22 Exporting cartridges 29 F Fan vent 5 Firmware revision 44 M Maintaining cartridges 31 Media Attention LED 22, 24 N Next button 25 Firmware, updating 40–42 Front panel 4 H High-byte termination 3 Home screen 22 HVD SCSI bus 3 O Operator’s Panel 22–26 P POST 2, 15 Power connector 5 I Importing cartridges 27–28 Power-on Self Test (POST) 2, 15 Previous button 25 Product revision 44 In Transit message 23 Inventory 33 L Labels, barcode 3 LEDs 24 R Random
HVD 3 LVD 2, 3 single-ended 3 SCSI connector 5 SCSI ID 36 SCSI requirements 3 SCSI-2 2, 3 Sequential mode 38 Single-ended SCSI bus 3 Specifications 65–68 Stacker mode 38 Stuck cartridge, removing 55–58 System test 42 T Temperature operating 32 storage 32 Termination, SCSI 16 Troubleshooting 47–63 U Unloading cartridges 30 Unpacking the ValueLoader 7–8 Updating firmware 40–42 W Write-enabling cartridges 31 Writing-protecting cartridges 31 ValueLoader LTO Tape Autoloader User Manual 73
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