User Guide

Diagnostics and Troubleshooting
ValueLoader Error Codes
ValueLoader LTO Tape Autoloader User Manual 59
ValueLoader Error Codes 4
If an error occurs during operation of the ValueLoader, the
ValueLoader stops the current operation and displays an error
code on the top line of the LCD screen. Unless otherwise noted in
table 5, attempt to resolve the error by resetting or cycling power
on the ValueLoader and retrying the last operation. If the error
persists, contact support personnel.
To view the error log, follow these steps:
1 From the Home Screen or main menu, press the [+] or [-] button
until “Information” appears on the top line of the LCD screen.
2 Press the [Enter] button to access the available options.
3 Press the [+] or [-] button until “View Event Log” appears on
the LCD screen. The LCD screen also displays the quantity of
errors and events stored in the error log.
4 Press the [Enter] button to access the most recently logged error
message.
5 Press the [+] or [-] button to display each error in the log.
6 Press [Cancel] when done.
Table 5
gives a description of ValueLoader error codes.