Ditto Tape Drive Installation Ditto Tools Software Installation User’s Guide Easy internal installation demonstrated on your Ditto Tools CD! (see page 13)
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Using this Guide You now have a Ditto tape drive that’s going to help you back up and organize all your stuff! Where do you start? It’s easy! All you have to do is install the tape drive and then the software. This guide will take you through the process step by step! And, if you are installing an internal tape drive, you won’t want to miss our installation video (found on the Ditto Tools CD)! Installation can be a breeze after viewing this helpful step-by-step video. “Read the instructions? . . .
Table of Contents Installing Your Ditto Tape Drive Installing Your External Tape Drive .......................................... 7 Getting Started .............................................................................. Preparing the Drive ....................................................................... Preparing the Computer ............................................................... Connecting the Drive to the Computer .......................................
Using DOS ................................................................................ 39 System Requirements .................................................................. Software Installation ................................................................... Hardware Configuration ............................................................. Before Backing Up ....................................................................... 39 39 39 41 Using Your Ditto Tape Drive ........................
Installing Your External Tape Drive Using this guide, you will be able to install your new external tape drive. Installation of the tape drive requires three basic steps: 1 Preparing the drive 2 Preparing the computer 3 Connecting the drive to the computer After you have installed the drive, refer to Installing Your Software for further instructions. Getting Started Unpack the tape drive and accessories.
Preparing the Drive 1 Connect the parallel port cable to the back of the tape drive. Preparing the Computer 2 Turn off the power switches on the computer and printer. (Computer power switches are often marked with the symbols I for ON and O for OFF.) WARNING: Always turn off computer power before beginning any computer hardware change. M 3 8 Locate the computer’s parallel port (sometimes called a printer port).
4 Disconnect the printer cable from the computer. o o o o o o o o o o o o oo o Printer o o o o o o o o o o o o o o o o o o o o oo o Computer o o o o o o o o o o o o o o o o o o o o o o o Parallel Port (printer port) Printer Cable (disconnect) Connecting the Drive to the Computer 5 Connect the external tape drive to the computer parallel port (connector fits only one way).
6 Connect the printer cable to the tape drive. o o o o o o o o o o o o o o o o o o o o o oo o o o o o o o o o o o o o o o o o o o o o o o o Reconnect Printer Cable (for pass-through printing) 7 Connect the external power supply to your power source and the tape drive. When the drive is first plugged in, the tape drive activity light flashes and then turns OFF. The power light remains on.
8 Position the tape drive AT LEAST 10 inches (25 cm) from monitor for best performance. (Note: Do not operate the Ditto Max drive on its side. You can, however, operate the Ditto 2GB, Ditto Easy 3200, orDitto Easy 800 drive on its side.) A cm 25 r t ito as on s) Le M he t m c o in Fr 10 ( 9 Good job! Now turn ON the power switches (those turned off in step 2), and WAIT for the DOS prompt (C:>) or Windows® to come up on your screen. Then turn to the section Installing Your Software.
Watching the Installation Video You won’t want to miss Iomega’s new internal tape drive installation video! Installing your internal tape drive is now easier than ever! We’ve created an installation video to help you install your internal tape drive quickly and easily. You don’t want to miss this! You can watch it as many times as necessary—simply put the Ditto Tools CD into your CD-ROM drive and follow the directions below for your operating system.
Installing Your Internal Tape Drive Using this section as a guide, you will be able to install your new internal tape drive. Installation of the tape drive requires three basic steps:* 1 Preparing your computer 2 Preparing the drive 3 Connecting the drive to the computer To complete this project you will need a phillips screwdriver and, perhaps, a flathead screwdriver. We also recommend that you set your computer on a table (not the floor) to install the drive.
Preparing the Computer 1 Remove any CD-ROM disks or floppy disks from the computer’s drives, turn off the power switch, and disconnect the power cord. WARNING: Always disconnect computer electrical power at the power source before beginning any computer hardware change. 2 Remove the computer cover. (Most computers have three or four screws on the rear panel that hold the cover. Refer to your computer manual if removal is unclear.) Locate a vacant 51/4-inch horizontal drive bay.
4 Unfold the tape cable and note the stripe on the edge of the cable. 1-Connector End Stripe 2-Connector End What Kind of Tape Drive Do I Have? Steps 5 - 9 only apply to you if you purchased a Ditto Max or Ditto Max Professional tape drive. Please look on the packaging of your drive and circle below the type of drive you are installing.
Installing a Ditto Dash DX Accelerator Card If you have a Ditto Max or Ditto Max Professional tape drive, you received an additional piece of hardware—a Ditto Dash DX accelerator card. You should now install the Ditto Dash DX. If you do not have a Ditto Max or Ditto Max Professional drive, skip to step 10. 5 Locate a vacant 16-bit expansion slot and remove the expansion slot cover. Computers have either VERTICAL or HORIZONTAL expansion slots.
7 Connect the tape cable to the accelerator card as shown below. Tape Cable Stripe Accelerator Card 8 Install the accelerator card into the 16-bit expansion slot by pushing firmly on the accelerator edge until it "clicks" into the slot; secure with a screw.
9 Thread the tape cable through the bay opening where the tape drive will be installed. Ditto Max and Ditto Max Professional drive users should now go directly to step 16, skipping steps 10-15. Ditto Easy 800 10 Ditto Easy 3200 Ditto 2GB If you have a Ditto Easy 800, Ditto Easy 3200, or Ditto 2GB internal tape drive, locate your floppy drive cable and find where it connects to your computer. (You can trace the cable from the rear of your floppy drive to its connection on the computer.
11 Now look at the cable and find the striped edge, making a note of how the stripe on the cable is oriented to the connector. (Is it on the left or right side, top or bottom?) 12 After identifying the striped edge of the floppy drive cable, unplug it from the computer. Floppy Drive Computer Floppy Drive Cable 13 Now plug the tape cable onto the same connection from which you just removed the floppy drive cable. Be sure to maintain the stripe orientation.
Incorrect Incorrect Correct Note: The most common mistake made when installing a tape drive occurs when the cables are connected improperly. To avoid this problem be sure to plug the striped edge into Pin One and plug the cable onto the pins properly. 14 Next connect the floppy cable to the middle connector of the tape cable so that the stripe is on the same side. Floppy Drive Cable Tape Drive Cable 15 Feed the free end of the tape cable out through the open bay of the computer.
For all drives, complete steps 16 - 23. 16 Find a spare power connector inside your computer and place the end near the back of the empty bay. Power Supply Spare Power Connector P reparing the Tape Drive Preparing 17 Check your computer’s mounting requirements; your drive bay may require side rails. (Hint: Use the same mounting hardware as on similar drives in your system. See your computer dealer for any special hardware.
C onnecting the Tape Drive Connecting 18 Connect the tape cable to the back of the tape drive as shown below for your tape drive. Ditto Easy 3200 Tape Drive or Ditto 2GB Tape Drive Ditto Max Tape Drive or Ditto Max Professional Tape Drive Stripe Edge of Cable Stripe Edge of Cable 19 Slide the tape drive into the drive bay.
20 Connect the computer power supply cable you found in step 16 to the back of the drive. Ditto Easy 3200 Tape Drive or Ditto 2GB Tape Drive Ditto Max Tape Drive or Ditto Max Professional Tape Drive Power Supply Cable Power Supply Cable 21 If necessary, secure the drive in the drive bay using the screws shipped with your drive.
22 Good job! Now check all the connections, arrange the cables to fit under the cover, and replace the computer cover. 23 Reconnect the power cord, turn on the power switch, and wait for DOS or Windows to start. Turn to Installing Your Software to begin software installation. (Windows 95 may detect the new hardware and display a window asking for more information. If this happens, simply Cancel that window and install the Ditto Tools software as instructed.
Installing Your Software Instructions for installing the Ditto Tools software are specific for the following operating systems: • Windows 95 • Windows 3.1 or higher • Windows NT 4.0 • DOS Turn to the instructions in this manual for your operating system and verify that your system meets the minimum system requirements, then begin installation.
Using Windows 95 System Requirements for Ditto 2GB, Ditto Easy 3200, and Ditto Easy 800 To use Iomega Backup with your Ditto 2GB, Ditto Easy 3200, or Ditto Easy 800 tape drive, your system must meet the following minimum requirements: • • • • IBM or IBM-compatible with a 486 processor or higher 8MB or more RAM 4MB free space on a hard drive 2X CD-ROM drive System Requirements for Ditto Max To use Ditto Tools with your Ditto Max tape drive your system must meet the following minimum requirements: • • • •
1-Step Backup For your first backup, we recommend using 1-Step Backup. Simply doubleclick on the 1-Step Backup icon on your taskbar. (Be sure to close all screen saver and virus checker programs and insert a tape cartridge.) 1-Step Backup will make a full backup of your hard drive. This procedure may several hours. For more detailed information about 1-Step Backup, see the on-line help file in Iomega Backup.
5. 6. At the a:\> prompt, type in the name of the utility you need to run. FDISK: repartitions your hard disk(s), for example a:\>FDISK. If you use FDISK, you need to reboot off of the Recover Disk #1 before using FORMAT or SYS or continuing to the next step. FORMAT: formats one or more partitioned drives, for example, a:\>FORMAT C: SYS: installs the system boot files onto the hard disk, for example, a:\>SYS C: After using the utilities, you must insert the FullBack disk labeled Recover Disk and reboot.
Important Compatibility information Printing in Windows 95 With Windows 95, you may experience problems using the pass-through printing feature of your Ditto drive. The cause of this problem is usually the printer’s Status Monitor in the printer manufacturer software. Until the printer manufacturers fix this problem, disabling the printer’s Status Monitor usually resolves the issue without affecting your printer’s performance.
7 8 9 10 11 12 13 A screen may display stating you already have this driver installed. If this screen displays, choose Replace Existing Driver and click Next. Choose the port for the printer (usually this is LPT1) and click Next. Use the name suggested for your printer and select Yes to designate it as the default printer; click Next. Select Yes to print a test page and click Finish. To uninstall the old manufacturer’s printer drivers, right mouse click on the old printer’s icon and select Delete.
Using Windows 3.1 or Higher System Requirements To use Iomega Backup your system must meet the following minimum requirements: • • • • IBM or IBM-compatible with a 486 processor or higher 8MB or more RAM MS-DOS 5.0 (or higher) or PC-DOS 5.0 (or higher) 4MB free space on a hard drive Software Installation Using the CD-ROM 1 Insert the Ditto Tools CD into the CD-ROM drive. 2 Choose Run from the Program Manager File menu.
1-Step Backup To begin your first backup, we recommend using 1-Step Backup. Simply double-click on the 1-Step Backup icon on your desktop. (Be sure to close all screen saver and virus checker programs and insert a tape cartridge.) 1Step Backup will make a full backup of your hard drive. This procedure may take from thirty minutes to over an hour. For more detailed information about 1-Step Backup, see the on-line help file in Iomega Backup.
Using Windows NT 4.0 (Optional)* Minimum System Requirements • • • • Windows NT 4.0 Pentium processor 32MB or more RAM A hard disk with 5MB free Before Hardware Installation Please carefully read the instructions outlined below BEFORE you install the Ditto MaxTM Professional drive and the Iomega Backup 97 backup software for Windows NT 4.0. These additional steps are necessary because Windows NT 4.0 may not recognize a plug-and-play card.
If the drive is found, run a test backup. * If the drive is still not found, call Iomega’s technical support at 1-888-4-IOMEGA and select the phone options that lead you to speak to a Ditto product technician. Immediately advise the technician that you are calling to resolve the NT Tools Ditto Dash DX conflict. There will be no technical support charges incurred to address this specific issue. * If a read/write error (error 5151) occurs while running a backup in NT 4.
Hardware and Software Configuration There are a few simple reasons why your tape drive may not be detected by your system. If your parallel port drive is not detected, refer to the “Solving Problems” section under Using Your Ditto Tape Drive in this guide. If you installed an internal tape drive with a Ditto Dash DX or Ditto Dash accelerator card and the system cannot detect the drive, you may be experiencing conflicts in the DMA, IRQ, and I/O addresses for the card.
Disaster Recovery Instructions Use the instructions below to restore data after a hard disk failure. 1 Replace all damaged hardware and format the destination drive properly. (Reference your Windows NT manual for help.) 2 Boot up your computer with the Windows NT system disk in your floppy drive (or in your CD-ROM drive if you have a bootable CD-ROM drive). 3 Follow all the instructions to reinstall Windows NT and reboot the machine when prompted.
Using DOS System Requirements To use Iomega Backup your system must meet the following minimum requirements: • • • • • • IBM or IBM-compatible with a 486 processor or higher 540K or more free RAM MS-DOS 5.0 (or higher) or PC-DOS 5.0 (or higher) 3MB free space on a hard disk 2X CD-ROM drive Mouse support provided (not required) Software Installation 1 2 Insert the Ditto Tools CD into the CD-ROM Drive. 3 Type CD DOS\ENGLISH and press Enter to change directories to the DOS directory on the CD.
For detailed information about each setting, please see the individual sections below. If after changing the settings the drive is still not found, refer to the hardware installation section of this guide. Video and Mouse If you wish to change the default settings, set the following options. • • Screen Options: Screen Colors and Display Lines Mouse Options: Double-Click Speed, Acceleration, and Sensitivity You can also set the mouse for left-handed operation or perform a hard mouse reset.
AUTOEXEC.BAT and CONFIG.SYS The AUTOEXEC.BAT dialog box provides three options: • • • Adding the program directory to the path statement Setting the QBACKUP Environment Variable Loading the Backup Scheduler TSR Ditto Tools performs best when the following settings are in your CONFIG.SYS file: • • Buffers=30 (or more) Files=30 (or more) Compatibility Test The Compatibility Test confirms the reliability of your system by running a small backup and compare.
Using Your Ditto Tape Drive This guide contains the following sections: • • • • • • General Reference for all Ditto Tape Drives Specific Information for the Ditto 2GB Tape Drives Specific Information for the Ditto Max Tape Drives Specific Information for the Ditto Easy 3200 Tape Drives Specific Information for the Ditto Easy 800 Tape Drives Solving Problems General Reference for all Ditto Tape Drives Parallel Port Tape Drives EPP and 8-Bit Bi-Directional Ports Your parallel port tape drive is compatible w
Operating Conditions Let the drive and any tape minicartridges adjust to operating temperature (from 10°C to 45°C or 50°F to 113°F) before use. Do not operate the drive when condensation is present on the drive or tapes (or humidity is over 80%). Power Management Compatibility Information—Bios Setting Recommendation A growing number of PC manufacturers are shipping PCs with the settings for Power Management “Enabled.
Your Ditto 2GB Tape Drive Inserting and Removing Tapes Grip and insert your tape minicartridge as illustrated below. Push past the spring resistance of the drive until the minicartridge snaps into place, leaving about 3 cm (about 1 in) still outside the drive. To remove the tape minicartridge from the drive, grip as before and pull it straight out of the drive. Do not remove the minicartridge if the drive activity light is on and blinking. Remove tapes when not in use.
Cleaning Read/Write Head After approximately every twenty-five hours of operation, clean the read/write head with a foam swab (do not use a cotton swab) moistened in pharmaceutical grade isopropyl alcohol (make sure that the alcohol has no additives such as lanolin). Push open the tape access door, locate the head, and wipe the head up and down (not sideways) as illustrated below using very light pressure.
Your Ditto Max Tape Drive Inserting and Removing Tapes Place the tape cartridge in the OmniTray and press the Eject/Load button to close the tray. To remove the tape cartridge from the drive, press the Eject/Load button and remove the tape cartridge when the tray has opened. Remove tapes when not in use. The Ditto Max 3GB tape is the smallest of all the Ditto Max tapes. It is important that you set the tape in the OmniTray correctly to ensure the tape can be used by the drive.
Tape Capacity All Ditto Max 3GB, 5GB, 7GB, and 10GB tapes are preformatted for you. The formatted capacity of a Ditto Max 3GB tape is 1.5 GB. Compressing your raw data by a 2:1 ratio (compression ratios depend on data type) allows you to store up to 3 GB of data. The formatted capacity of a Ditto Max 5GB tape is 2.5 GB. Compressing your raw data by a 2:1 ratio (compression ratios depend on data type) allows you to store up to 5 GB of data. The formatted capacity of a Ditto Max 7GB tape is 3.5 GB.
Your Ditto Easy 3200 Tape Drive Inserting and Removing Tapes Grip and insert your tape minicartridge. Push past the spring resistance of the drive until the minicartridge snaps into place, leaving about 3 cm (about 1 in) still outside the drive. To remove the tape minicartridge from the drive, grip as before and pull it straight out of the drive. Do not remove the minicartridge if the drive activity light is on and blinking. Remove tapes when not in use.
Reformatting Tapes Old tapes and tapes that are generating too many errors should be bulk-erased and reformatted using your software format options. Erasing tapes with a commercial-grade bulk eraser is the best way to ensure that your tape is ready for reformatting. Commercial-grade bulk erasers are available at many computer dealers.
Your Ditto Easy 800 Tape Drive Inserting and Removing Tapes Grip and insert your tape minicartridge. Push past the spring resistance of the drive until the minicartridge snaps into place, leaving about 3 cm (about 1 in) still outside the drive. To remove the tape minicartridge from the drive, grip as before and pull it straight out of the drive. Do not remove the minicartridge if the drive activity light is on and blinking. Remove tapes when not in use.
Reformatting Tapes Old tapes and tapes that are generating too many errors should be bulk-erased and reformatted using your software format options. Erasing tapes with a commercial-grade bulk eraser is the best way to ensure that your tape is ready for reformatting. Commercial-grade bulk erasers are available at many computer dealers. Cleaning Read/Write Head After approximately every twenty-five hours of operation, clean the read/write head as described below.
Solving Problems Many solutions to common questions and problems are answered in the Iomega FaxBack Service (801) 778-5763 or in the on-line services (refer to Contacting Iomega in this guide). 1 My floppy drive lights are on and I get an FDC (floppy disk controller) failure. Possible Solution: Check the pin-one orientation of all connections involved with your tape drive installation. Refer to your hardware installation section and those steps that discuss and illustrate connections.
7 I get errors like “Unable to update the tape header” or “Unable to read tape volume table.” Possible Solutions: (a) Iomega preformatted tape minicartridges are recommended. (b) Retension the tape using the retension option in your backup software. (c) There may be a conflict with other adapter cards in the computer. Refer to the documentation for other cards and try to resolve addressing, DMA, or interrupt conflicts.
Limited Warranty Iomega warrants its products to be in conformance to mutually agreed upon written specifications and to be free from defects in material and workmanship.
Declaration of Conformity We, the undersigned, declare that the equipment specified below conforms to the following directives. 73/23/EEC, 89/336/EEC Legal Representative Manufacturer Application of Council Directives EN 55022, EN 50082-1, EN 60950, FCC-Pt15(b) Declared Conformity to Standards Signature Signature IOMEGA Corp.
How to Get Help Iomega’s goal is to provide state-of-the-art support for its customers. Over time, our support options may change to take advantage of evolving technology and global changes across the computer industry. This section of the manual contains information on the support options available at the time this manual was prepared. For up-to-date support information, contact Iomega’s Home Page on the World Wide Web.
