Product Warranty

Warranty Registraon
Terms of Warranty: 5 Years Parts and Labor.
Purchase Date: _____________ PRICE: ________________________
Customer’s Informaon:
Name: ___________________________________________________
Address: _________________________________________________
_________________________________________________________
Phone Number: ___________________________________________
Email Address: ____________________________________________
Seller: Ion Thrive—A Division of 3J2 Group
5070 Robert J Mathews Parkway, Suite 200
El Dorado Hills CA 95762
Phone: [phone]
Purchased from: ___________________________________________
Customer Signature: ________________________________________
Unit Serial Number: ________________________________________
A. Our company will pay for repair, labor & shipping for
5 years to guarantee performance & operaons. If
repair is not possible, we will replace the product.
B. Customer will pay for repair costs including shipping
under the following condions:
1) A malfuncon occurs aer the warranty has expired.
2) The unit is damaged by the customer.
3) Damage is caused by customer aempng to repair
the unit themselves or the unit is repaired by an un-
authorized service center.
4) Damage is caused by using the incorrect electrical
voltage.
5) Damage is caused by using an imitaon lter.
6) Damage is caused by a natural disaster.
7) Damage is caused by exposing the electronics to wa-
ter or moisture.
Warranty Registraon
Terms of Warranty: 5 Years Parts and Labor.
Purchase Date: _____________ PRICE: ________________________
Customer’s Informaon:
Name: ___________________________________________________
Address: _________________________________________________
_________________________________________________________
Phone Number: ___________________________________________
Email Address: ____________________________________________
Seller: Ion Thrive—A Division of 3J2 Group
5070 Robert J Mathews Parkway, Suite 200
El Dorado Hills CA 95762
Phone: [phone]
Purchased from: ___________________________________________
Customer Signature: ________________________________________
Unit Serial Number: ________________________________________
A. Our company will pay for repair, labor & shipping for
5 years to guarantee performance & operaons. If
repair is not possible, we will replace the product.
B. Customer will pay for repair costs including shipping
under the following condions:
1) A malfuncon occurs aer the warranty has expired.
2) The unit is damaged by the customer.
3) Damage is caused by customer aempng to repair
the unit themselves or the unit is repaired by an un-
authorized service center.
4) Damage is caused by using the incorrect electrical
voltage.
5) Damage is caused by using an imitaon lter.
6) Damage is caused by a natural disaster.
7) Damage is caused by exposing the electronics to wa-
ter or moisture.
The 3J2 Group www.ionthrive.com 916-939-9825
The 3J2 Group www.ionthrive.com 916-939-9825