Quick Start Guide

6
Troubleshooting
If you experience any difficulties, please refer to the troubleshooting steps below as well as those in
the EZ Vinyl/Tape Converter manual included with this product.
If you are recording to a computer:
o Make sure that Air LP is powered on and that the needle is on the record.
o Make sure Air LP is selected as your computer's default recording device (see the instructions below).
o If you are listening through your computer's speakers, make sure those speakers are selected as your
computer's default playback device (see the instructions below). Alternatively, you could connect Air
LP's RCA outputs to a stereo system or powered speakers. Do not connect them to phono-level inputs;
Air LP's RCA outputs are line-level and could damage a device with phono-level inputs.
(Note: The RCA outputs monitor the signal coming out of the turntable, not the signal coming from your
computer.)
o Disconnect then reconnect the USB cable connecting Air LP to your computer.
I'm not hearing any audio when playing music:
• If you are playing music from vinyl:
o Make sure that Air LP is powered on and that the needle is on the record.
o Connect Air LP's RCA outputs to a stereo system or powered speakers. (Do not connect them to
phono-level inputs; Air LP's RCA outputs are line-level and could damage a device with phono-level
inputs.)
• If you are playing music from your computer:
o Make sure your software music player's volume is turned up.
o Make sure your computer's volume is turned up.
o Make sure your computer's speakers are selected as your computer's default playback device (see the
instructions below). (Air LP cannot be used as a playback device for your computer's audio.)
I am hearing a hum through my speaker or laptop when using the turntable:
• If you are recording to a laptop:
o Please connect the laptop to a grounded power supply (3 prong)
• If you are playing through a speaker:
o Please connect to a grounded (3 prong) power supply.
My record is not playing at the correct speed; its pitch is too high or too low:
o Ensure the 33 / 45 / 78 switch is set to the correct speed for your record.
The Bluetooth speaker that I want is not pairing to Air LP.
o Turn off or move other nearby Bluetooth speakers over 30’ (9.1m) so only the closest Bluetooth speaker
you want will pair.
I am connected to a Bluetooth speaker but do not hear any audio.
o If you are connected to a Bluetooth speaker with a play/pause button, and do not hear audio, try
pressing the play/pause button.
My smartphone will not connect to Air LP Turntable.
o Air LP Turntable acts as a Bluetooth Transmitter, sending the audio out of Air LP into other Bluetooth
Speakers. Air LP Turntable cannot act as a Bluetooth Receiver and play music from your smartphone
over headphones or RCA outputs.
The Bluetooth LED will not stop blinking.
o Once the Bluetooth button is pressed, Air LP will try to connect to nearby Bluetooth speakers for 5
minutes. To stop the blinking Bluetooth LED, power cycle Air LP.
I am hearing an echo when listening to music.
o Either listen to music through a paired Bluetooth speaker or connect the RCA audio outputs from Air LP
to a speaker. Both playback methods should not be used at the same time.