User's Guide

EZ VHS Converter software displays a ‘device is not available’ error
The error below indicates that the EZ VHS Converter software cannot communicate with the VCR
2 PC hardware.
The most common reasons you might encounter this would be:
1. If the VCR 2 PC’s drivers have not been installed correctly. These are needed in order
for the VCR 2 PC hardware to communicate with the software. See
Installing the VCR 2
PC hardware drivers below.
2. If the VCR2 PC is not connected to a properly functioning USB 2.0 port on your
computer. See
Determining whether the VCR 2 PC is connected to a properly USB 2.0
port below.
Installing the latest VCR 2 PC hardware drivers
1. To install the latest VCR 2 PC hardware drivers to the latest version, visit http://www.ion-
audio.com/VCR 2 PC or use the direct-download links in step 2 below
2. Once the webpage opens, click on the Documents and Downloads tab, then click the
link for the driver which appropriate for your region or country.
•
VCR 2 PC - NTSC Hardware Driver v1.43.07.50
•
VCR 2 PC - PAL Hardware Driver v1.43.07.50
2