User's Manual

TROUBLE SHOOTING GUIDE
Symptom Possible Reason Remedy
Computer can't recognize
the Mouse or the Mouse
does not work
Wireless Mouse is not
connected to receiver.
Follow the steps of ID
setting to connect wireless
Mouse and receiver again.
Mouse can’t work after
Magic-Pop-Up software is
installed or removed.
The software
(de-)installation is not
finished.
Reboot the PC.
Magic Popup software does
not work properly
Magic-Pop-Up software
is not properly installed.
Re-install the software
following the software
setting procedure.
The red LED of scroll wheel
flashes three times while
pressing a mouse button
Battery low remind
display
Use the charging cable to
connect mouse and
receiver for battery
charging.
*It will not affect your
operating during battery
charging process.
Further questions. Please send an email to
ione@ione.com.tw or
support@itron-europe.com