nano3G AP Installation Manual N3G_INST_300 8.1 ip.access Ltd Building 2020 Cambourne Business Park Cambourne Cambridgeshire CB23 6DW United Kingdom www.ipaccess.
Revision History Version Change Summary Date Author 1.0 Released for N3G_1.1 29 Jul 2009 ZN1 2.0 Released for N3G_1.1_UPGRADE 28 Aug 2009 ZN1 3.0 Released for N3G_1.1_UPGRADE MR1 11 Sep 2009 ZN1 4.0 Released for N3G_1.1_UPGRADE MR10 05 Mar 2010 AM4 5.0 Released for N3G_1.1_UPGRADE MR10.1, with approval comments 01 Apr 2010 AM4 6.0 Re-released for N3G_1.1_UPGRADE MR10.1 with minor correction 12 Apr 2010 AM4 6.1 Updated for N3G_2.0, added nano3G E8 information 13 Apr 2010 ZN1 6.
Table of Contents 1 Introduction............................................................................................ 1 1.1 Overview ............................................................................................................ 1 1.2 User Requirements ............................................................................................ 1 1.3 Related Information............................................................................................ 2 1.
Configuration File Preparation ........................................................... 26 4.1 Overview of Attribute Configuration Files......................................................... 26 4.1.1 Attribute Types and Values ................................................................................ 27 4.2 Create a nano3G AP Attribute Configuration File ............................................ 28 4.3 Example AP Configuration Files .................................................
7.1 7.1.1 7.1.2 62 7.2 7.2.1 7.2.2 7.2.3 Check and Upgrade the nano3G AP Software Image ..................................... 62 Check the Current Software Image Version....................................................... 62 Download the Latest Software Image from the AP Management System to the AP Finalize Configuration ...................................................................................... 64 Final Attribute Changes and Checks...........................................................
1 Introduction The ip.access nano3G AP is an indoor Access Point for enterprise applications. This manual provides all the necessary information required to install an ip.access nano3G AP. The manual provides step-by-step instructions for hardware installation and configuration steps required to bring a nano3G AP into service. The AP can be configured with a static IP address or it can obtain an IP address dynamically via DHCP.
1.3 1.4 Related Information [INST_440] nano3G AP Management System Installation Manual (N3G_INST_430) [OPM_300] nano3G AP Operations Manual (N3G_OPM_300) [OPM_410] 3G OMC-R Client Operations Manual (N3G_OPM_410) [OPM_440] nano3G AP Management System Operations Manual (N3G_OPM_440) [REF_105] nano3G System Glossary (N3G_REF_105) [REF_110] nano3G System Configuration Management (CM) MIB Reference Manual (N3G_REF_110) [REF_300] nano3G AP License and Copyright Reference (N3G_REF_300) [21.
2 Installation Overview and Requirements 2.1 Installation Tasks There are three basic tasks that must be completed to install a nano3G AP and make it ready to provide service: • Pre-Provisioning • Commissioning • Site installation These tasks can be completed in any order. In most cases, however, the most practical approach is to provision and commission an AP before final site installation. 2.1.
• If there is a commissioning error, this can be corrected immediately without needing to return the AP • If an AP has been in storage for some time, the required software build and/or ATAS package can be installed on the AP in situ 2.1.3 On Site Installation Physical installation of a nano3G AP at its operating site, including providing the AP with power and a suitable network connection that provides a backhaul path to the AP Management System and AC.
2.2 Requirements for All nano3G APs This applies to all nano3G APs. 2.2.
The following ports are also used. When IPsec is used, they may be inside or outside the IPSec tunnel, depending on configuration: 2.2.
2.2.3 Configuration Files - Optional An initial configuration file can be used to rapidly configure the AP via the OMC-R Create Site Wizard. This is an alternative to using settings from an existing AP. Additional configuration files can be loaded against the AP object after it has been created by the Create Site Wizard. If they will be used, the location of any configuration files must be known.
• Netmask • IP Address or FQDN of the default gateway • IP Address or FQDN of the Primary DNS • IPSec is optional, but if IPSec is required: • IP Address or FQDN of the IPsec Security Gateway • IP Address or FQDN of a CRL server • Optionally, Traffic Selector information (IP address and subnet mask) A traffic selector defines a range of IP addresses that are sent through the IPSec tunnel. This allows an extra degree of control over the traffic that is passed down the IPSec tunnel.
2.3 nano3G S4 AP Site Requirements The nano3G S4 APs are typically installed in retail or small office environments.
Power Adapter A suitable mains power supply point into which the power adapter for the AP can be plugged. Only use the power adapter supplied by ip.access to power the AP: ip.access part number EPS1173R Input 100-240V ~ 50/60Hz 0.7A Output +9VDC 1.67A Power over Ethernet POE requires the use of a power inserter and a splitter. The power inserter is positioned close to the backhaul network connection and mains supply, while the splitter is positioned close to the AP.
2.3.2 nano3G S4 AP Physical Requirements A nano3G S4 AP may be installed in one of the following ways (see section 6.2.4): • Free-standing on a flat stable surface. • Attached to a wall or partition using two screws that engage in keyhole slots in the rear surface of the AP. • Attached to a POE splitter using the two screws that engage in keyhole slots in the rear surface of the AP. The POE splitter in turn attaches to a wall or partition using two screws.
2.
Power Adapter A suitable mains power supply point into which the power adapter for the AP can be plugged. Only use the power adapter available from ip.access to power the AP: ip.access part number PSA15R-090PV-R Input 100-240V ~ 50/60Hz 0.5A Output +9VDC 1.67A Power over Ethernet POE requires the use of a power inserter and a splitter. The power inserter is positioned close to the backhaul network connection and mains supply, while the splitter is positioned close to the AP.
2.4.2 nano3G S8 AP Physical Requirements A nano3G S8 AP may be installed in one of the following ways (see section 6.3.4): • Free-standing on a flat stable surface. • Attached to a wall or partition using two screws that engage in keyhole slots in the rear surface of the AP. • Attached to a POE splitter using the two screws that engage in keyhole slots in the rear surface of the AP. The POE splitter in turn attaches to a wall or partition using two screws.
2.5 nano3G E8 AP Site Requirements In addition to the site requirements for all APs, each E8 AP will require: • A site for wall mounting • Power supplied in one of the following ways: • From the supplied POE injector, which requires a suitable mains power supply point near the injector - the AP must be within reach of a 100m Ethernet cable or • From a mains adaptor unit, supplied separately, which requires a suitable mains power supply point near the AP that is within reach of the adaptor’s cabling 2.5.
POE+ Injector The POE+ injector unit is supplied as standard with each nano3G E8 AP. The POE+ injector has two Ethernet connections, one for connection to the main LAN, the other for connection to the AP. The POE+ injector can be located anywhere on the cable run between the network switch and the AP, including locally at the AP or remotely at the network switch. The POE+ injector is a pass-through connector for the LAN. Its function is to add POE+ to provide power to the AP.
2.5.3 nano3G E8 AP IP Bandwidth Requirements At maximum capacity, a nano3G E8 AP will require: • Downlink: at least 7Mbps • Uplink: at least 1Mbps This will deliver up to 8 voice calls and HSDPA services up to 7.2 Mbps. Note: 2.5.4 The HSDPA rate of 7.2Mbps is the air-interface rate on Uu. The downlink rate needed to support this is lower. The uplink assumes a maximum load of 8 UEs each with 64Kbps PS bearers. Voice traffic has negligible impact.
3 Pre-Provisioning a nano3G AP The nano3G AP must be provisioned on the AP Management System before it can be brought into service. It is recommended to do this in advance of physical site installation. 3.1 Create a Site for a New AP Use the Create Site Wizard in the OMC-R Client to create a site object and child AP object for an AP. The real AP will be matched to the AP object according to its serial number. The configuration data for the AP object is stored on the AP’s serving AP Management System.
3.1.2 Optional - Use an Existing AP Configuration 5) Click Next and the AP Selection page of the wizard will appear: Optionally use this page to copy the configuration of an existing AP. 6) To copy the configuration from an existing AP, click the Select button. The Select linked object browser will appear, initially showing the Root object in the OMC-R object hierarchy. When this is expanded, only Management Services that have APs configured will be shown. Drill down to find the required AP.
3.1.3 Optional - Load an AP Configuration File 7) Click Next and the File Selection page of the wizard will appear: Optionally use this page to load a configuration file for the AP.
Select a Local File 8) Click the radio button for From local file, then click the browse button on the right. The file browser will appear. Browse to the location of the required file and select it. For example: 9) Click Open and the file name will be shown in the box for Local file. Select a File Saved on the OMC-R Server 10) Click the radio button for From server file, then click the browse button on the right. A list of files saved on the OMC-R server will appear.
Select a File Automatically Backed Up on the OMC-R Server 3.1.4 12) Click the radio button for From auto backup, then click the browse button on the right. A list of files automatically saved on the OMC-R server will appear. For example: 13) Click the required file in the list, then click Load. The list will close and the file name will be shown in the box for Auto backup file. Enter AP Identification Details 14) Click Next.
18) 3.1.5 3.1.6 Click in the 3G AP Identity box and type a numeric ID. Select NTP Servers 19) Click Next. The page for selecting NTP servers will appear: 20) Click the drop-down lists to choose up to four NTP servers for the AP. The available NTP servers are defined under Root > OMCR > NTP Servers. At least one NTP server must be selected. Modify NAS and Network Listen Settings 21) Click Next. The identification details are checked to ensure there are no duplication conflicts with existing APs.
23) If required, click the Network Listen Control Package: 24) Make changes in the LAC - RAC Candidate List and RF Parameters Candidate List as needed. 25) Click Finish. The site and the AP object will be created within the AC Detail object. nano3G AP Installation Manual N3G_INST_300 v8.1 for N3G_2.0.5 © ip.
3.2 Apply an Attribute Configuration to the AP This is optional. This could be done if, for example: • No AP or configuration file was used as the basis for the AP’s initial configuration • There is a requirement to load multiple configuration files For information on preparing an AP configuration file, see section 4. 1) Ensure the attribute configuration file is available on the OMC-R Server or the computer running the OMC-R Client.
4 Configuration File Preparation The attribute values for configuring a nano3G AP can be stored in a text file, and then loaded via the OMC-R Client to provision the AP. A text file of attributes can be loaded when creating the site for the AP or at any time after that once the AP object exists. This section describes how to prepare one or more text files of attributes for provisioning nano3G APs.
When using the ObjectInstance value, it must be reproduced exactly or the configuration file will not load against the target AP. A way around this is to save a configuration file for that AP, regardless of its configuration state, then copy and paste the ObjectInstance into the file that has the correct configuration. Note: 4.1.1 All of the attributes can be configured from the OMC-R Client.
4.2 Create a nano3G AP Attribute Configuration File A file can be created from scratch in a text editor, or can be started from the configuration of an existing AP. To create a configuration file from scratch, simply open a text editor and enter the required configuration details. For information on the syntax of the configuration file, see section 4.1. For example configuration files, see section 4.3.
4.3 Example AP Configuration Files 4.3.1 Example Generic Template File for nano3G S4 AP The following example file shows the attributes that are typically the same for all AP on the same AC. This is a manually created example, rather than being based on a file exported from an existing AP.
Parameter neighbourListPopulation Description This determines how the live neighbour list is populated. The recommended setting is STATIC_ONLY, which only uses neighbours entered in the static neighbour lists, as determined by network planning. diagnosticReporting for S4 APs Set the URL of the AP Management System diagnostics service. or diagnosticReporting_001 for Replace oam.server with the IP address or FQDN of the server. E8 APs 4.3.
Parameter rfScanControl Description This is composed of: • The scan time, as HHMM, for the first scan, after which the scans take place every time the interval passes - if this is daily, set the time when usage is expected to be low so that the NWL scan does not disrupt the service • The interval in minutes, the default value of 1440 is one day, or set to 0 to disable periodic scans • The randomization period in minutes, which ensures multiple APs in close proximity do their scans at different times
Parameter Description staticGsmNeighbourList This is a complex attribute that specifies GSM (2G) neighbour candidates. It is recommended to enter these directly in the OMC-R Client. However, if a similar list has already been configured for a nearby AP, it may be advantageous to copy this attribute from a configuration file saved from the nearby AP, load this into the target AP and then make suitable adjustments from the OMC-R Client. See [OPM_300] for information on neighbour list configuration.
5 Commission a nano3G AP This procedure configures the nano3G AP with the settings it needs to establish a connection with its serving AP Management System. Once commissioning is complete, use the OMC-R Client for any remaining configuration and to bring the AP into service. An AP can be commissioned either in advance of the site visit via a commissioning computer or on site via a commissioning laptop. This procedure is identical in both cases.
10) Click OK to close and save the changes in each of the two dialogues. Also close the Control Panel. 5.2 Start Up the AP 5.2.1 Start up a nano3G S4 or S8 AP 1) To power up an S4 or S8, either. • Use the power supply provided with the AP or • Connect a POE source to the splitter unit, then connect the short power cable from the POE Splitter unit to the DC input on the AP Note: 2) 5.2.2 The AP may have been provided with only one of these options.
5.3 Access the Commissioning Web Page for the AP 1) Start a web browser on the commissioning terminal. 2) In the address bar, enter the pre-defined static IP address and port number for the web server: http://192.168.0.1:8089. A login screen appears. 3) Enter the commissioning user name and the password (supplied separately for security reasons). The Connection Config page appears: nano3G AP Installation Manual N3G_INST_300 v8.1 for N3G_2.0.5 © ip.
5.4 Optional Download Activities If it is necessary to download a software or ATAS package to the AP, this must be done before configuring the connection to the AP Management System. This is because the web pages that provide the download options will not be available once the connection commissioning activities are complete. This can only be done if the commissioning terminal is running a web server that provides a path to any ip.access AP software download packages. That is, the required .
5.4.2 8) Click Swap Banks. This will restart the AP from the new software just downloaded. 9) When the AP has restarted, login again with the commissioning user name and password. 10) Click the SW Download link on the left. 11) Inspect the software version information to verify that the AP has booted from the downloaded software. Optional - ATAS Download Use the ATAS Download page to download a package of security certificates that are appropriate for the AP’s target network.
5.5 Configure the Connection to the AP Management System 5.5.1 Static IP Configuration Obtaining an IP address with DHCP is recommended for the nano3G AP, and this is selected by default. Only execute this section if static IP configuration is needed. This must be done before completing the Connection Config page. 19) If static IP is required, click the IP Config link on the left. The IP Configuration page appears. 20) Edit the parameters as needed and then click Apply.
5.5.2 Configure the AP Management System Connection 22) If a secure connection is required, select IPSec Enabled. Also enter the address for the IPSec Gateway and the Traffic Selector address and subnet mask. 23) Enter addresses for the AP Management System, a suitable CRL server and the NTP server. 24) To save the configuration, click Apply Changes. Note: 5.5.3 At this point it may be useful to make a separate note of the parameter values entered in this screen.
5.6 Commissioning Finished Commissioning the AP is now finished. From this point on, the AP must be managed from the OMC-R Client, via the AP Management System. If the AP has not been pre-provisioned in the AP Management System, it must be configured before it is can enter service. See section 3 for information about AP provisioning. 5.6.1 Finished On Site Commissioning If commissioning has been done on site, return to the site installation procedure in section 6.2.3, 6.3.3 or 6.4.5, as appropriate. 5.
6 nano3G AP Hardware Installation This section documents the procedures for installing the nano3G AP hardware and physical connections. The following hardware variants are described: • 6.2 nano3G S4 AP Hardware Installation • 6.3 nano3G S8 AP Hardware Installation • 6.4 nano3G E8 AP Hardware Installation Note: 6.1 If possible, the engineer should stay on site until the AP is brought into service, ready to make test calls to verify the AP has been configured correctly from the OMC-R.
6.2 nano3G S4 AP Hardware Installation 6.2.1 Unpack the nano3G S4 AP 1) Unpack the nano3G S4 AP and its accessories. Box contents may vary, but typically the box should contain the following, as pictured: Upper layer: • nano3G S4 AP unit • nano3G S4 AP stand Lower layer: • POE injector unit • POE splitter unit • Mains adaptor unit • Mains cable for POE injector Note: No screws are supplied to mount the AP or the splitter unit.
6.2.2 Commission the nano3G S4 AP Configure the AP so that it will connect to its serving AP Management System. If this has not been done already, do this now, before installing the AP in its final location. For instructions, see section 5. 6.2.3 Cable Connections Use one of the cable connection schemes described below, to provide power and the LAN connection. Supplied PSU and LAN When the supplied PSU is used to power the AP, the POE injector and splitter units are not needed.
POE Switch and Splitter In this case, the POE switch is a third-party item. This has similar benefits to using the POE injector, but a POE switch will typically only be used if there are multiple APs on site and/or there is other equipment that can take advantage of POE. The supplied POE splitter must be used with the AP. Notice that the POE cable to the splitter should not exceed 99.8m in length. This will ensure that the total cable run from the POE switch to the AP is within the Ethernet limit of 100m.
Mount the nano3G S4 AP on a Stand 1) Plug the Ethernet cable and the power cable into the AP or plug the cables from the POE splitter into the AP. 2) Slide the AP onto the stand. 3) Place the AP on its stand on a stable flat surface. nano3G AP Installation Manual N3G_INST_300 v8.1 for N3G_2.0.5 © ip.
Mount the nano3G S4 AP directly onto the wall 1) Drill two holes 70mm (2.76in) apart vertically for the two screws. 2) Insert wall plugs (if required) and secure the screws leaving approximately 3mm (0.12in) clearance between the screw heads and the wall. 3) Plug the Ethernet cable and the power cable into the AP. Note: 4) If using the POE splitter when wall mounting the AP, it is recommended to mount the AP directly on the POE splitter, as in the following section.
Mount the nano3G S4 AP onto the splitter unit on the wall 1) Drill two holes 66mm (2.6in) apart horizontally for the two screws. 2) Secure the splitter unit to the wall using two screws. Ensure that the Ethernet socket is at the top. 3) Plug the Ethernet cable into the top of the splitter unit. 4) Plug the captive Ethernet cable and the power cable from the splitter unit into the AP. 5) Mount the AP onto the 2 screws that are already fixed onto the splitter unit.
6.3 nano3G S8 AP Hardware Installation 6.3.1 Unpack the nano3G S8 AP 1) Unpack the nano3G S8 AP and its accessories. Box contents may vary, but typically the box should contain the following: • nano3G S8 AP unit • nano3G S8 AP stand Plus any combination of the following items, according to the options ordered: • Mains adaptor unit • POE injector unit and suitable mains cable • POE splitter unit Note: No screws are supplied to mount the AP or the splitter unit.
6.3.2 Commission the nano3G S8 AP Configure the AP so that it will connect to its serving AP Management System. If this has not been done already, do this now, before installing the AP in its final location. For instructions, see section 5. 6.3.3 Cable Connections Use one of the cable connection schemes described below, to provide power and the LAN connection. Supplied PSU and LAN When the supplied PSU is used to power the AP, the POE injector and splitter units are not needed.
POE Switch and Splitter In this case, the POE switch is a third-party item. This has similar benefits to using the POE injector, but a POE switch will typically only be used if there are multiple APs on site and/or there is other equipment that can take advantage of POE. The supplied POE splitter must be used with the AP. Notice that the POE cable to the splitter should not exceed 99.8m in length. This will ensure that the total cable run from the POE switch to the AP is within the Ethernet limit of 100m.
Mount the nano3G S8 AP on a Stand 1) Plug the Ethernet cable and the power cable into the AP or plug the cables from the POE splitter into the AP. 2) Slide the AP onto the stand. 3) Place the AP on its stand on a stable flat surface. nano3G AP Installation Manual N3G_INST_300 v8.1 for N3G_2.0.5 © ip.
Mount the nano3G S8 AP directly onto the wall 1) Drill two holes 70mm (2.76in) apart vertically for the two screws. 2) Insert wall plugs (if required) and secure the screws leaving approximately 3mm (0.12in) clearance between the screw heads and the wall. 3) Plug the Ethernet cable and the power cable into the AP. Note: 4) If using the POE splitter when wall mounting the AP, it is recommended to mount the AP directly on the POE splitter, as in the following section.
Mount the nano3G S8 AP onto the splitter unit on the wall 1) Drill two holes 66mm (2.6in) apart horizontally for the two screws. 2) Secure the splitter unit to the wall using two screws. Ensure that the Ethernet socket is at the top. 3) Plug the Ethernet cable into the top of the splitter unit. 4) Plug the captive Ethernet cable and the power cable from the splitter unit into the AP. 5) Mount the AP onto the 2 screws that are already fixed onto the splitter unit.
6.4 nano3G E8 AP Hardware Installation 6.4.1 Unpack the nano3G E8 AP 1) Unpack the nano3G E8 AP and its accessories. Box contents may vary, but typically the box should contain the following: • nano3G E8 AP unit with wall bracket attached • Extraction tool for removing the AP from its wall bracket • Injector unit for POE+ • Mains cable for the POE+ injector 2) Check that the serial number on the nano3G E8 AP unit matches the label on the box. 3) Check that the items have not been damaged in transit.
6.4.3 2) Press the sides of the unit next to the cover to be removed. Do not apply excessive force. 3) Slide the cover off. 4) To refit the cover, simply slide it back onto the tabs on the main cover until it snaps into place. Antennas The antennas must be oriented perpendicular to the unit, as shown, so that the cover fits correctly without stressing the connectors. To fit external antennas, first remove the plastic cover from the antenna side of the unit.
6.4.4 Commission the nano3G E8 AP Configure the AP so that it will connect to its serving AP Management System. If this has not been done already, do this now, before installing the AP in its final location. For instructions, see section 5. 6.4.5 Cable Connections Two power supply modules are available from ip.access, designed for use with the ip.access nano3G E8 AP and are compliant with the IEEE 802.
POE+ Switch In this case, the POE+ switch is a third-party item. The cable run from the switch to the AP can be a full 100m. A POE+ switch will typically only be used if there are multiple APs on site and/or there is other equipment that can take advantage of POE+. PSU and LAN When a suitable PSU is used to power the AP (see section 2.5.1) the POE+ injector unit is not needed. However, this means that a mains socket providing power to the AP must be within reach of the cabling included with the PSU.
6.4.6 Note: Mount the nano3G E8 AP on a Wall The nano3G E8 AP should be installed in a position so that it is at least 2m away from the area where handsets are normally used. The nano3G E8 AP must be mounted vertically to ensure air circulation around the unit. The location of each nano3G E8 AP is shown on the installation floor plan produced at the network planning stage. For example, it must take into account that all APs must be at least 2m from any mobile equipment.
2) Position the bracket on the wall with its flat surface against the wall and the clip part towards the top. Ensure the bracket is level and sufficient clearance is maintained to allow the AP to be fitted to the bracket. Allow at least 100mm from the bracket to the top of wall, and 120mm from the side of the bracket to a side wall. 3) Mark the position of the four screw holes.
5) Slide the nano3G E8 AP onto the bracket and ensure that the retaining spring engages into the indent at the rear of the unit. 6) Remove the lower cover to reveal the cable ports and LEDs. nano3G AP Installation Manual N3G_INST_300 v8.1 for N3G_2.0.5 © ip.
7) Plug in the required cables. Either: • Plug an Ethernet cable from the POE+ injector or POE+ switch into LAN1 or • Plug an Ethernet cable from a switch/gateway (no POE+) into LAN1 and an optional power supply into the +12V DC input Note: 8) Do not connect an Ethernet cable to LAN2. This will have no effect. To refit the lower cover, slide it onto the tabs on the main cover until it snaps into place. nano3G AP Installation Manual N3G_INST_300 v8.1 for N3G_2.0.5 © ip.
7 Finalize Installation All the activities in this section are managed from the OMC-R Client. 7.1 Check and Upgrade the nano3G AP Software Image This is a useful check to ensure that the AP has the required software version, even if the AP software was recently updated during commissioning. 7.1.1 Check the Current Software Image Version 1) Login to the OMC-R Client with a user name (and password) that has Full Access rights for changing the AP's configuration.
2) Right-click the AP, select Actions and then Perform Software Download. The Perform Software Download Actions dialogue box will appear. 3) Change the SW Download Operations to Download, Swap and Reboot. 4) Click in the SW Image Download URL box and enter the URL of the required SDP file using the following URL pattern: http:///download/sw/.sdp Where is the IP address or host name of the required AP Management System, and .
7.2 Finalize Configuration 1) 7.2.1 Login to the OMC-R Client with a user name that has Full Access to the required AP. Final Attribute Changes and Checks 2) Make any AP-specific configuration changes that have not already been applied by the Create Site Wizard or loading configuration files. In particular, ensure the static neighbour lists are correctly configured. See [OPM_300] for information on neighbour list configuration.
7.3 Bring the AP into Service Once the AP has the latest software image and configuration is complete, it is ready for service. 1) To bring the AP into service, right-click the 3G AP object in the OMC-R Client and select Unlock. The padlock symbol next to the 3G AP icon will be removed. 2) If the installation engineer is still on site, the engineer should make CS and PS test calls to verify the AP is providing service. nano3G AP Installation Manual N3G_INST_300 v8.1 for N3G_2.0.5 © ip.
8 Troubleshooting 8.1 LED Status Indicators 8.1.1 nano3G S4 AP and nano3G S8 AP LEDs The following table shows the meaning of the status LEDs under normal and fault conditions. Power Off The nano3G AP is not switched on. Green The nano3G AP is powered up normally. Flashing green Self-test is running. Red There is a fault with the nano3G AP. Off Unable to detect a network.
8.1.2 nano3G E8 AP LEDs The following table shows the meaning of the status indicators under normal and fault conditions. 3G Off The nano3G E8 AP is not provisioned, it has no IP address. This may be a temporary condition when the AP is switched on for the first time, or after factory reset. Green The nano3G E8 AP is provisioned and unlocked, it is connected to the AC and is providing service.
8.2 Backhaul Network Connection Problems If static IP addressing is disabled and DHCP is in use, the nano3G AP expects to be automatically provided with an IP address by the broadband router every time it starts. Ensure that the DHCP service is enabled on the broadband router. 8.3 nano3G E8 AP Does Not Start Up Check the following: • Check the power-over-Ethernet inserter: it must be a POE+ unit. • Verify the Ethernet cable from the POE+ inserter is plugged into the correct socket (LAN1).
8.4 Factory Reset A factory reset will delete all configuration settings that have been applied to an AP. This includes the initial configuration applied to commission the AP so that it will connect to its serving AP Management System, and all configuration changes downloaded from the AP Management System.
8.4.2 nano3G E8 AP Factory Reset To perform a factory reset, press and hold the reset button for more than 5 seconds. The 3G LED will blink fast (50ms on, 50ms off) for 5 seconds, then it will start to blink slowly (200ms on, 200ms off). When the factory restore process has completed, the LED will extinguish and the AP will automatically reboot, take the fixed IP address and enable the web interface for commissioning. See section 5 for the commissioning procedure.
9 nano3G AP and PSU Regulatory Information This chapter provides the customer with safety and regulatory warnings, cautions and information for the ip.access Ltd range of products. 9.1 Warnings and Cautions Electrical Safety CAUTION The nano3G AP is intended for dry indoor applications only. If evidence of condensation is present do not apply power to the nano3G AP. CAUTION The nano3G AP is designed to be operated as a fixed system device and must be located away from the user.
Interference with Electronic Devices CAUTION If using a pacemaker, ensure you are using the device in accordance with its safety requirements with respect to RF devices. Consult your doctor if you have questions about RF signals and your pacemaker. CAUTION If using a hearing aid, RF devices may cause interference. CAUTION Unshielded electronic devices should not be used near the nano3G AP.
9.2 Regulatory Statements for nano3G S4 AP 9.2.1 US FCC Compliance • FCC CFR47 Parts 15B, 27 Note: Changes or modifications not expressly approved by the party responsible for compliance may void the user's authority to operate this equipment. Model nano3G 219C has FCC ID QGGIPA219C WARNING This is a class B product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Note: 9.2.
9.3 Regulatory Statements for nano3G S8 AP 9.3.1 US FCC Compliance • FCC CFR47 Part 15B: Variants 237B, BA, C, CA • FCC CFR47 Parts 22, 24: Variants 237B, BA • FCC CFR47 Part 27: Variants 237C, CA Note: Changes or modifications not expressly approved by the party responsible for compliance may void the user's authority to operate this equipment.
A copy of regulatory compliance documentation may be obtained in writing from "IP Access Ltd, Building 2020, Cambourne Business Park, Cambourne, Cambridge, CB23 6DW, UK". 9.3.3 Safety Standards • IEC 60950-1:2005 (2nd Edition), EN 60950-1:2006 and UL60950-1:2007 The power adapter, as well as the POE inserter and splitter supplied by ip.access comply with LPS requirements in accordance with IEC/EN 60950-1. nano3G AP Installation Manual N3G_INST_300 v8.1 for N3G_2.0.5 © ip.
9.4 Regulatory Statements for nano3G E8 AP 9.4.1 US FCC Compliance • FCC CFR47 Parts 15B, 27 Note: Changes or modifications not expressly approved by the party responsible for compliance may void the user's authority to operate this equipment. Model nano3G 217C has FCC ID QGGIPA217C WARNING This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Note: 9.4.
The POE+ inserter supplied by ip.access complies with LPS requirements in accordance with IEC/EN 60950-1. 9.4.4 Environmental Standards • ETSI 300 019-2-3 • ETSI 300 019-2-2 nano3G AP Installation Manual N3G_INST_300 v8.1 for N3G_2.0.5 © ip.