Installation Instructions

nanoLTE S60 AP Hardware Installation Troubleshooting
NANO_INST_43315 v200_0.5 for N4G_2.0 © ip.access Limited 2017 Page 13
4.3 Factory Reset
Only use a factory reset when there is no other way to repair the AP connection to either the
IPsec SecGW and/or the NOS Server. First ensure that all other possibilities have been
explored and eliminated.
A factory reset will clear the configuration supplied to the AP by the NOS (or TR-069 ACS if
the NOS is not used). Hence the AP will retain the following information after a factory reset:
• Factory configuration data that cannot be changed, which includes:
• The AP’s Equipment ID (EID)
• The FQDN for the ip.access NTP services hosted by ntp.org
• The FQDN of the Field Redirector
• The FQDN of the primary ip.access CRL mirror server
• If the AP has already successfully obtained its unique OLM Package, it will also
have:
• The DOCP, containing the parameters the AP needs to connect to its serving
NOS (see below)
• Certificates
The DOCP parameters are permanently stored by the AP, and will be used if the AP
performs a factory reset. However, they are overridden with the configuration that the AP
obtains from the NOS server when it connects for the first time. If this downloaded
configuration is incorrect, this may subsequently prevent the AP from successfully
re-connecting to the Security Gateway and/or the correct NOS.
In the NOS Client, check these parameters, which are the parameters supplied to the AP in
the DOCP, as downloaded from the Field Redirector in its unique OLM Package:
Select in Navigation
Pane
Parameter Notes
Device.ManagementSe
rver
X_000295_DefaultMgmtServer
URL
The NOS the AP will attempt to connect
to.
Device.Time X_000295_DefaultNTPServer If this is incorrectly configured, the AP will
be unable to set its clock time. Hence it
will be unable to validate any certificates
and establish an IPsec tunnel. In this
case, the "Default" values are likely to be
null.
Device.Security X_000295_DefaultCRLServer
BaseUrl
If this is incorrectly configured, the AP will
be unable to validate any certificates and
establish an IPsec tunnel. In this case, the
"Default" values are likely to be null.
Device.IPsec X_000295_DefaultIPsecEnabl
e
If it is expected that the AP will use IPsec,
this will only be unchecked if the AP has
not yet been able to connect to the NOS.
Device.IPsec X_000295_DefaultRemoteTraf
ficSelectors
A list of remote Traffic Selectors supplied
to the AP.