Product Manual

2
LETTER FROM THE PRESIDENT OF IPA
®
My name is Peter Vinci and I would like to thank you for your interest in
our products. In today’s world, we have all experienced the lack of service
and consideration demonstrated by many companies after you buy their
products. They say whatever they can to make the sale, and then it’s like
pulling teeth to get any service response out of them. I know this myself
rsthand and because of this, I want to be sure that your experience with
IPA® meets your expectations and that IPA® never disappoints you with our
service or customer response.
To prove my commitment to you, if for any reason you are not happy
with one of our products, or more importantly, with the response from
our customer service department, or any other member of the IPA® team,
I invite you to contact me at [e-mail] or call me at
888-786-7899. Your satisfaction is more important to me than the sale
itself. We will not be in business for long if we don’t make you completely
happy with our products and service. I want IPA® to be different and be
known for its quality and service.
With that said, please take a look at our product line. You will see
innovative, rst-time tools that were created to help you do your job
faster and better than before. I would also like to invite you to critique our
products. If you can think of a better way to make them or changes that will
make them work better, please contact me directly and I will be sure to look
into it. If you have an innovation and would like some feedback, give me a
call.
From all of us at IPA®, we thank you for taking the time to review our
product line and wish you and your family the very best of everything.
Peter Vinci
President
IPA
®
www.ipatools.com
Toll Free: 888-786-7899
Phone: [phone]
Fax: [phone]
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NOTES
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