User Manual

Smarter Business Communications
IP620
HD- E Q U I P P E D
E N T E R P R I S E - G R A D E
V O I C E E N D P O I N T
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21. Transfer Line-to-Line
Sometimes it’s desirable to transfer a call to a line that you have previously placed on hold. The IP620 makes this
possible with Transfer Line-to-Line.
In this operation, one caller is on hold and the other is on the active line (connected to you). To connect these two
people together simply transfer the connected call to the held call. As follows:
Steps:
1
2
Transfer Line-to-Line
Line on Hold
(green flashing)
Connected Call
(other line)
(green lit solid)
Press
OR
Press
Line on Hold
(green flashing)
The call to which
you were
connected is now
connected to the
call that had been
on hold.
(Your phone returns to
idle)
Note:
The example in the display in these instructions shows extension 4950. Your phone line number will likely
be different.
22. Using Mute
When Mute is active, you can hear other parties on a call but they cannot hear you. You can use mute in any of the
modes:
 Handset
 Speakerphone
 Headset
Steps:
1
Announced
Transfer
On a call
(any line)
Press
Red indicates
Mute is active
Notes:
1) Mute May be activated prior to connection.
a) Press Mute then lift handset
b) Press Mute then press Speaker Button
c) Press Mute then press Headset Button
2) Mute may be activated and deactivated during a conversation
3) When a connection is ended, Mute will automatically deactivate
4) The example in the display in these instructions shows extension 4950. Your phone line number will likely
be different.