User Manual

Smarter Business Communications
IP620
HD- E Q U I P P E D
E N T E R P R I S E - G R A D E
V O I C E E N D P O I N T
- 2 -
Tables of Contents
1. About ........................................................................................................ 4
2. IP620 Overview: ........................................................................................ 4
3. Features..................................................................................................... 4
4. Technical Parameters ................................................................................ 5
5. Inside the box ............................................................................................ 6
6. Connecting Your Phone ............................................................................. 6
7. Adjustable Stand ....................................................................................... 8
8. Phone Buttons and Hardware ................................................................... 9
9. IP620 Display ........................................................................................... 10
10. Placing a Call ........................................................................................... 11
11. Placing a Call (pre-dial)............................................................................ 12
12. Ending a Call: ........................................................................................... 12
13. Using Last Number Redial: ...................................................................... 13
14. Last Number Redial One-Button Speakerphone ..................................... 13
15. Using Call Logs: ........................................................................................ 14
16. Answering a call ...................................................................................... 15
17. Answering a call while connected to a call ............................................. 15
18. Auto – Answer: Answering a call............................................................. 16
19. Using Hold and Auto Hold ....................................................................... 17
20. Transfer a Call .......................................................................................... 18
21. Transfer Line-to-Line ............................................................................... 19
22. Using Mute .............................................................................................. 19
23. Do Not Disturb (DND) ............................................................................. 20
24. Selective DND .......................................................................................... 20
25. Conference – Three-Way ........................................................................ 21
26. Conference Rooms 901 & 902 ................................................................ 22
27. Parking a Call 700 .................................................................................... 22
28. Phonebook Individual/Enterprise ........................................................... 23
29. Speed Dial ............................................................................................... 26
30. Transfer to Voice Mail ............................................................................. 27
31. Voice Mail ............................................................................................... 27
32. Voice Mail – Access from outside ........................................................... 27
33. Voice Mail – Access from a phone other than your extension ............... 27
34. Voice Mail Setup (The First Time You Log In) ......................................... 28
35. Voice Mail Menus ................................................................................... 28
36. Voice Mail – Listening to Messages ........................................................ 29
37. Voice Mailbox – Greetings ...................................................................... 31
38. Voice Mailbox – Folders .......................................................................... 31
39. Pause Key ................................................................................................ 31
40. Phone Setup – Custom Ringing ............................................................... 32
41. Phone Setup – Smart Personal Console (SPC) ........................................ 32
42. SPC – Starting Smart Personal Console ................................................... 32
43. SPC - Home .............................................................................................. 34