User Manual

Smarter Business Communications
IP620
HD- E Q U I P P E D
E N T E R P R I S E - G R A D E
V O I C E E N D P O I N T
- 38 -
Numbers and Settings field descriptions
Fields
Description
Play the Incoming Message to Caller before
Starting Search
When Enabled (checked), the system plays the Status Prompt to the
caller.
Record the Caller’s Name and Play it to
You
When Enabled (checked), the caller will be asked to record their
name, and will announce that recorded name prior to prompting the
called party to accept or reject the call.
Play the Unreachable Message if You
Could Not Be Found
When Enabled (checked), this will play the Sorry Prompt if the call is
not answered, otherwise it goes right to the voicemail greeting.
Number of Seconds to Total Search Time
so Caller Has Time to Listen & Record
This allows you to configure how many seconds the system will
spend searching for the called party. Default is 12 seconds.
Call From Prompt
This plays when Record the Caller‟s Name and Play it to You is
enabled (checked). The system default message is “Incoming Call
From” followed by the recording the caller made of their name.
No Recording Prompt
This plays when Record the Caller‟s Name and Play it to You is
disabled (not checked). The system default message of “You have
an incoming call” followed by the Options Prompt.
Options Prompt
This plays after you have answered the call and prompts you to press
either “1” to accept the call or “2” to reject the call. The system
default message can be changed, but the options remain the same.
Please Hold Prompt
This plays to the caller alerting them that the system is going to find
the user they are trying to reach. The system default message of
“Please hold while I try to locate the person you are calling” will
play during the search process.
Status Prompt
This plays the system default message of “The person you are
calling is not at their desk, I will try to locate them for you”.
Sorry Prompt
This plays if the person could not be reached or they reject the call.
The system default message of “I’m sorry, but I was unable to
locate the person you were calling”.
Music On Hold
This allows you to specify a particular Music On Hold playlist to play
to the caller during the search process. The system default Music on
Hold (set at PBX SetupMusic on Hold) will play when this
parameter is set to system default.
Numbers
If selected (checked), the Follow Me feature will try to either
simultaneously or in sequence of priority to try and locate you by
using this call list.