Warranty

LIMITED LIFETIME WARRANTY
THE MANUFACTURER WARRANTS: Your MAKER Homeware™ products are to be free from defects in material and
workmanship under normal non-commercial, household use, when operated and cared for in accordance with the
Manufacturer’s written instructions provided.
THE LIMITED LIFETIME WARRANTY (“WARRANTY”) DOES NOT COVER: Any damage caused by accident, misuse or
abuse, including without limitation, damage caused by overheating, improper cleaning, neglect, alteration, fire,
theft, non-recommended oven use and does not apply to minor imperfections, scratches, stains, discoloration,
surface markings as a result of shipping or other damage to external or internal surfaces which does not impair the
utility and/or functionality of the cookware.
TO OBTAIN SERVICE: If service should be necessary, you should contact MAKER Homeware™, (A Division of IRIS
USA, Inc.) Customer Service (“Customer Service”) at 1-844-220-6441 to obtain a return authorization number (“RA
Number”). Once you have received the RA Number, you may then return the properly packaged product(s), (using
adequate packing and shipping material to prevent damage in transit), with postage prepaid along with name,
address, telephone number, model number and proof of date of purchase (a copy of the receipt) and a detailed
description of the claimed defect. This warranty shall not cover any damage incurred to the products during transit
to Customer Service. You shall have the obligation and responsibility to: pay for all services and parts not covered
by the warranty.
MANUFACTURER’S OBLIGATION:
The Warranty may not be altered, expanded, extended, revised or varied except by written instrument executed by
the Manufacturer.
THE MANUFACTURER’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE
DEFECTIVE PRODUCT(S) AT THE MANUFACTURER’S SOLE AND EXCLUSIVE OPTION. THE MANUFACTURER WILL
REPLACE ANY ITEM FOUND TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITH THE MOST COMPARABLE
CURRENT ITEM. MAKER HOMEWARE™ DOES NOT ACCEPT SPECIAL REQUESTS, NOR DO WE HAVE THE ABILITY TO
UPGRADE IN EXCHANGE FOR MONEY. THE MANUFACTURER SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, WHETHER DIRECT OR INDIRECT. THE WARRANTIES SET FORTH HEREIN ARE
EXCLUSIVE AND NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE ARE MADE WITH RESPECT TO THE
PRODUCTS.
Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation
exclusions may not apply. This Warranty gives specific legal rights, and there may also be other rights which vary
from state to state.
DISCONTINUED ITEM RETURNED:
If the item returned is discontinued and is no longer available, MAKER Homeware™ will automatically replace your
item with the most comparable item currently manufactured.
CALIFORNIA RESIDENTS ONLY: California residents need only supply proof of purchase and should call 1-844-220-
6441 for shipping instructions. California law provides that for In-Warranty Service, California residents have the
option of returning a nonconforming product (a) to the store where it was purchased or (b) to another retail store
which sells MAKER Homeware™ products of the same type.

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