Use and Care Manual
28 Roomba
®
900 Series Owner’s Guide
EN
Troubleshooting
Roomba will tell you something is wrong with a two-tone distress
sound followed by a spoken message. The troubleshooting
indicator (
) will also blink. Refer to the chart on the right to
resolve Roomba’s problem. This troubleshooting information,
along with more detailed support and videos, are available
through the iRobot HOME App as well as online. If the problem is
not resolved, visit www.irobot.com/support.
Repeating Error Messages
To repeat Roomba’s error message, press CLEAN. If Roomba is on,
you can also press the bumper to repeat the message.
Rebooting Instructions
For some errors, rebooting Roomba may resolve the problem.
To reboot Roomba, press and hold CLEAN for 10 seconds until
all indicators illuminate, then release. When you release the
CLEAN button, you will hear an audible tone signifying a
successful reboot.
Note: If you use Roomba’s scheduling feature, open the iRobot HOME App
after rebooting to confirm that Roomba’s schedule remains intact.
Roomba Blinks
and Says …
Likely Cause What to Do
Error 1.
Left/Right. Place
Roomba on a flat
surface then press
CLEAN to restart.
Roomba is stuck
with its left or right
wheel hanging
down.
Ensure Roomba’s wheels are
firmly on the floor. If Roomba is
on an obstacle or hanging over
a drop, start in a new location.
Otherwise, clean its side wheels
of hair and debris. Push the
wheels in and out, and check
that they both turn freely.
Error 2.
Clear Roomba’s
debris extractors,
then press CLEAN
to restart.
Roomba’s main
extractors can’t
turn.
Remove and clean Roomba’s
extractors and caps.
Error 5.
Left/Right. Clear
Roomba’s wheel,
then press CLEAN
to restart.
Roomba’s left or
right wheel is stuck.
If Roomba is stuck, free it and
start in a new location. Clean
Roomba’s side wheels of hair
and debris. Push the wheels in
and out, and check that they
both turn freely.
Error 6.
Move Roomba to a
new location then
press CLEAN to
restart.
Roomba’s cli
sensors are dirty, it
is hanging over a
drop, or it is stuck
on a dark surface.
If Roomba is hanging over a
drop, or on a dark surface, start
in a new location. Otherwise,
wipe its cli sensors with a
dry cloth.