Operation Manual

30 Roomba 800 Series Owner’s Manual
EN
Troubleshooting
Roomba will tell you something is wrong with a two-tone “uh-oh” sound followed by
a narrated voice. The troubleshooting light will also blink. Refer to the chart below to
resolve Roomba’s problem. If the problem is not resolved, visit www.irobot.com/support.
Runtime Errors
Roomba blinks
and says …
Likely cause What to do
Error 1.
Move Roomba to a
new location, then
press CLEAN
to restart.
Roomba is
stuck with a
wheel hanging
down.
Ensure Roomba’s wheels are firmly on the floor. If
Roomba is stuck, start in a new location. If Roomba
is not stuck, clean its side wheels of hair and debris.
Push the wheels in and out, and check that they
both turn freely.
Error 2.
Open Roomba’s
extractor frame
and clean
extractors.
Roomba’s
main extractors
can’t turn.
Remove and clean Roomba’s extractors and caps.
Clean Roomba’s side wheels of hair and debris.
Error 5.
Spin Roomba’s
side wheels
to clean.
Roomba's side
wheel is stuck.
Clean Roomba’s side wheels of hair and debris. Push
the wheels in and out, and check that they both turn
freely. Start Roomba in a new location.
Error 6.
Move Roomba to a
new location, then
press CLEAN
to restart.
Roomba’s cliff
sensors are
dirty, it is hang-
ing over a drop,
or it is stuck on
a dark surface.
If Roomba is stuck, start in a new location. If Room-
ba is not stuck, wipe its cliff sensors with a dry cloth.
Start in a new location.
Error 7.
Spin Roomba’s
side wheels to
clean.
Roomba’s side
wheel is stuck.
Clean Roomba’s side wheels of hair and debris. Push
the wheels in and out, and check that they both turn
freely. Start Roomba in a new location.
Error 8. Roomba’s fan
is stuck.
Remove and empty Roomba’s bin. Then, briskly tap the
bin to loosen any remaining trapped debris.
Error 9.
Tap Roomba’s
bumper to clean.
Roomba’s
bumper is
stuck, or the
bumper sensor
is dirty.
Briskly tap Roomba’s bumper several times to dis-
lodge any debris that may be trapped underneath.
To repeat Roomba’s error message, press CLEAN.