Owner's Manual
1
0.
Troubleshooting
Symptom Cause Remedy
Radio shows iPod iPod cable is not Verify the docking cable is connected
not connected connected to iPod
or
to the Media Gateway, and the iPod
Gateway.
I can not correctly The iPod firmware Update iPod firmwa
re
for free at http://
control the iPod
through the radio.
may be out
of
date. www.apple.com/ipod/download
I have updated
my
Sometimes the Press and hold the click wheel (center
iPod's firmware iPods needs to be button) and the menu button for 10
and still have reset seconds. This will reboot the iPod.
control issues YOU
WI
LL
NOT
LOSE MUSIC on the
iPod by doing this reset
I don't see iPod The radio is Press the Text
I Scan button
to
see
artist
or
song displaying a different text (some vehicles do not support text
information on the
text field in CD Changer emulation mode)
screen
I can't use my The iPod is in Press the Aux
I Sat button and select
iPod's click wheel external control AUX 1 source to control the iPod
to select music mode. This allows
text to be displayed
manually using the click wheel
on the radio screen
The Media The HD tuner HDRT must be connected
before the
Gateway does was not properly PXAMG is powered on. Disconnect
not recognize the connected when the PXAMG from the vehicles harness
HD Radio tuner
the PXAMG was
for 5 minutes. Verify the 8 pin DIN
(HDRT) first connected and HDRT cable is securely connected
initialized. at both ends before reconnecting the
vehicle harness.
Radio shows "DEV Gateway device is This only occurs the first time the
I NIT" initializing PXAMG is powered on. Wait a few
minutes, cycle ignition off and on then
enter SAT Mode.
When I listen
to
Factory antenna Use Gateway to access HD Radio
the factory AM
or
cable is connected source. This will provide all AM and
FM radio there to the HD Radio FM reception
for
your vehicle.
is only static, no tuner.
audio.
No AM
or
FM Factory antenna Remove from factory radio, connect
reception using the cable is not into HDRT module. Note* some
HD Radio source connected to the HD vehicles need to use the supplied
Radio tuner (HDRT) antenna adaptor to make this
connection.
HD Radio station The HD Tuner is This is expected performance. The
quality fluctuates
temporarily losing Digital HD Radio playback will resume
or
is lost randomly reception
of
the in a
re
as
of
high
er
broadcast signal
Digital HD Radio strength.
broadcast signal
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