Installation Guide

SOLID STRAND BAMBOO INSTALLATION GUIDE
Please keep in mind that all hardwood flooring will scratch, dent, and change color over time. Therefore, you will
need to decide if hardwood is suitable for your home or lifestyle. Because hardwood is a product of nature, you
may experience shading variations. There will be shading variations within the cartons, and when installing, you
should work out of several cartons, and mix them in a natural random shading pattern that is pleasing to your
eye. If you find very dark or very light boards in the carton, that are not consistent with the other flooring, put
them aside. These should be used in areas like closets or other areas that are not readily visible. It is the
responsibility of the person installing the floor to inspect the flooring for defects and finish issues prior to
installation. Should an individual piece be doubtful as to quality, do not install. Installation of the boards
constitute acceptance. All wood flooring will expand and contract. Small gaps may appear between the boards
during low humidity conditions, and are considered normal (nail/glue only). The use of stains, fillers, and putty
sticks for touch-up is accepted as part of the normal installation procedure. Scratches, dents, shading, and color
changes due to oxidation or UV exposure are also considered normal for all hardwood flooring. They are not
covered by our Warranty, as we cannot control the conditions under which they can occur.
Tips for a successful installation
1. Read all instructions/warranty first: Get all your questions answered before you start installing the floor by calling 866-582-
0848
2. Amount of flooring needed: Buy enough flooring to equal at least 105% of the square footage of your room, for
waste allowance.
3. Acclimation is required for this product, it is always best to store the material in the area that it will be installed, under
normal living conditions for a minimum 7-10 days. Normal living conditions can be defined as having and maintaining a
temperature between 60° - 80° and relative humidity (air) between 40% - 55%. It is recommended that humidifier/de-
humidifier be used to maintain relative humidity. Our flooring is kiln dried and leaves the factory at 8% ± 2%. Always avoid
installing the floor under very dry or very humid conditions, it is best to install when conditions are about the same
as it will be most of the year. Also, when installing over radiant heat flooring, be sure to contact the system
manufacturer to determine that it is compatible with hardwood flooring, then carefully follow the guideline for
radiant heat and floating installation.
4. Be aware of moisture problems: Moisture can ruin any floor. Always look out for potential moisture problems,
especially in basements and crawl spaces. Dealing with moisture before installation: If you have or suspect moisture
problems, don’t install your floor yet. Contact a professional flooring installer to improve subfloor to an acceptable level
of moisture.
5. Checking for moisture: Use a Wagner MMC220 (or equivalent) moisture meter for wood, or a Tramex Concrete Moisture
Encounter meter (or equivalent) for concrete. You can also use a calcium chloride test for concrete. If the Tramex moisture
meter is more than 4.5, or the calcium chloride test is more than 3 pounds per 1000 square feet, you will need to consult
with a professional to correct the problem. Always check for moisture in at least several areas of the subfloor, as well as the
flooring. The wood substrate should not be more that 12% moisture content. The moisture difference between the subfloor
and the hardwood flooring must be no more than 4%.
6. To ensure a clean cut without any splintering, tape the area to be cut and/or use a fine-toothed circular saw with a
carbide blade. Generally this is not necessary as it will be covered.
7. Place all nails/staples at 6 8 inch intervals along the tongue of the boards, and not closer than 2” from the end.
8. Leave expansion gaps: Leave a minimal 1/2 space at each wall, beneath door jambs, and at transitions for expansion
of flooring. Base molding and transitions will cover this gap.
9. Protect your floor from scratches; use felt pads under chairs & tables. Also, if your chairs or other furniture have rolling
castors, you made need to replace with softer rubber castors. Never push/drag furniture or appliances across the floor as
they can damage the finish. Please remember that scratches and dents are not covered by warranty.
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