Warranty

Flooring Warranty
phone [phone] fax [phone]WM101713DZ
Luxury Vinyl Tile (LVT)
Limited Flooring Warranty
Wellmade provides a limited flooring warranty from the original
date of purchase for the following Luxury Vinyl Tile (LVT):
25-Year Residential and 5-Year
Light Commercial Warranty
• Premium Luxury Vinyl Tile (4mm, 12mil Wear Layer, Uniclic)
• Premium Luxury Vinyl Tile (5mm, 12mil Wear Layer, Uniclic)
• Plex-Core™ Composite LVT (5mm, 12mil Wear Layer, Uniclic)
15-Year Residential Warranty
• Value Performance LVT (2mm, 6mil Wear Layer, Glue-Down)
Terms of Warranty
Under the terms of this agreement, Wellmade warrants that the
above LVT products:
• Will be free from manufacturing defects
• Will not wear through the decorative wear-layer (scratches, cuts,
dents, or reduction in gloss level are not considered wear)
• Will not stain from normal household consumable items such as
food or drink
Wellmade will replace or repair defective or worn planks beyond
standard 5% waste factor at no cost to you when installed as an
interior residential/light commercial floor, subject to the terms and
provisions in this document. Exterior installation voids the scope of
this Warranty. To receive replacement tiles, defective material must
be confirmed and reported in writing to the retailer from which
flooring was purchased within the applicable warranty period.
Scope of labor liability: Under the following guidelines,
reasonable labor charges to replace defective tiles will be
reimbursed through Wellmade, if the original floors were installed
by a professional flooring contractor (receipt/payment of
installation is required).
Within One Year: 100 percent of reasonable labor
Within Three Years: 50 percent of reasonable labor
After Three Years: No labor reimbursement
Provisions
This Warranty is non-transferable, and applies to the original
purchaser when purchased from an authorized dealer. Proof of
purchase required. In all cases, Wellmade
®
reserves the right
to inspect the flooring and to remove a sample for analysis, if
necessary. Wellmade limited warranties are valid provided LVT
flooring is installed and maintained in accordance with Wellmade
LVT installation and maintenance guidelines available on-line at
www.wellmadefloors.com. Wellmade reserves the right to deny
applicable replacement labor charges if original flooring was not
installed by a professional flooring installer.
THIS WARRANTY DOES NOT COVER DAMAGE OR DEFECTS
RESULTING FROM OR IN ANY WAY ATTRIBUTABLE TO:
1. The installation or suitability for installation. All warranties
regarding installation or suitability for installation are the
responsibility of the installer and/or your dealer.
2. Minor shading variances, color or texture differences not
represented in dealer showroom samples.
3 Obvious defects or shading issues once they are installed. It
is the responsibility of the person installing to inspect the flooring
prior to installation.
4. Improper storage, handling, or acclimation.
5. Scratching, denting, cuts caused from sharp objects, fading, or
loss of gloss over time.
6. Moisture problems such as: sub-floor moisture/alkalinity, mold,
mildew, plumbing leaks, flooding, etc.
7. Damage from fire, burns, or intentional abuse.
8. Settlement or movement of the structure (sub-floor or floor
joists) over which the flooring is installed.
9. Variations in color, grain, and markings that exist in the flooring
when new, or that develop over time due to sunlight or other UV
exposure or aging.
10. Staining from non-consumable food and drink items.
11. Damage caused by vacuum cleaner beater bar.
12. Indentations or damage caused by improper rolling loads,
castor wheels, chairs or other furniture without proper floor
protectors.
This writing is the complete and exclusive statement of the
Warranty, and is in lieu of all other expressed, implied, and/
or statutory warranties. We assume no liability for incidental
or consequential damages. The sole remedy provided
herein at our discretion, is the repair or replacement of
defective products. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the
above limitations may not apply to you. This Warranty gives
you specific legal rights and you may have other legal rights,
which vary from state to state.