User Manual

not, reconnect your phone to a 2.4 GHz network and retry the
setup process. The iCamera KEEP does not support and cannot
connect to 5 GHz wireless networks.
2. Ensure your phone is successfully connected to your WiFi network.
3. Ensure the USB cable is detected. If not, please replug the cable or
try another cable.
4. Ensure “Allow” on your iOS device or “Share” on Android is tapped
when asked to share your phone’s WiFi settings.
Unable to receive push notifications
1. Ensure push notifications are enabled in iOS system settings for the
iSmartAlarm app. On your iOS home screen, go to Settings >
Notifications > iSmartAlarm > turn on Allow Notifications,
Sounds, Badge App Icon, and Show on Lock Screen.
2. Ensure Safety Monitor is turned on. Launch the iSmartAlarm app,
go to More > Notifications > turn on Safety Monitor.
3. Ensure device is not on a low battery. Ensure the device’s LED is
not flashing every 3 seconds. If so, please replace the battery.
Refer to Battery Replacements.
Device status is not updating
1. Ensure device is not on a low battery. Ensure the device’s LED is
not flashing every 3 seconds. If so, please replace the battery.
Refer to Battery Replacements.
2. Ensure the device has been added to the CubeOne. In the
iSmartAlarm app, go to More > Device Settings. Ensure the
device appears in the list below the CubeOne. If not,
3. Re-insert battery for the device after taking it our for 10 seconds.
4. Tap Add in the upper-right corner.
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