Product Manual
User Manual
60
Essenal informaon for determining whether the case is covered by the warranty:
• Product code (indicated on the product label)
• S/N (serial number) (indicated on the product label)
• Invoice or sales receipt (or possibly registraon document, see above in Validity
period secon)
• Detailed descripon of the defect (Aach photos if possible)
• Descripon of installaon with parcular aenon to venlaon and wiring (At-
tach photos if possible)
(If it is determined that the case is not covered under warranty, the customer must
pay all expenses for repairs, replacements, labour, travel of persons and transport.
IWM is not required to bear any expense.)
Operang procedures to be applied once it is ascertained that the case is covered
by warranty:
Refrigerators installed on boats:
Warranty repairs must be performed exclusively by service centres (CAT) that are
part of the Indel Webasto Marine network. IWM does not cover costs for service
performed by others. Find the service centre nearest to you at www.indelwebasto-
marine.com
For products installed on boats, an IWM authorised CAT technician will come to the
boat if it is located at a distance of maximum 100km from the CAT. IWM shall cover
the cost of this transfer. If the boat is over 100km away, the customer can choose
whether to pay the cost of the technician's transfer (in this case paying the technician
directly), or to move the boat closer.
IWM does not reimburse any expense for spare parts purchased elsewhere, not of
the IWM network.
Refrigerators installed on Recreaonal vehicles (RV):
Warranty repairs must be performed exclusively by service centres that are part of
the Webasto network.
The vehicle must be brought to the service centre.
Find the service centre nearest to you at www.webasto.com