Installation Guide

Section2:TroubleshootingGuide

Leakingfromwherethetubingispushedintothequickconnectfitting
Itisverylikelythatthetubeisnotfullyinsertedintothefitting.Ifyouremovethetubeandlookinside
theelbowfitting,youwillseeasmallblackOring.IfthetubeisnotpushedpastthisOring,noseal
willbecreated.TomakesureyouaregettingthetubespushedinpasttheOring,makea½”markon
theendofthetube.Wheninsertedproperly,thetubewillbeinsertedtothismark.Youwillget
resistancewhenyoureachtheOringinitially,butwigglethetubeanduseextrapressuretogetitpast
theOring.Youwillfeelitgoinfurtherwhenyoudoso.Oncethetubeisinalltheway,reinsertthe
blueclipontheelbowfitting.Ifthisdoesnotfixtheproblem,switchouttheelbowfittingforoneof
theextrasthatcamewiththesystem.Beforereplacing,wrapthenewfittingthread23timeswith
Teflontapetoensureaproperseal.
Leakingaroundfilterhousing(Oringistoosmallorisnotinplace)
Pleasechecktomakesureallofthefiltercartridgesaresittinguprightinsidethecanisters.Then,
ensuretheOringisproperlyinplace.TheOringsmaybealittletoosmall,pleasestretchitoutand
putitbackinsidethegroove.Youmayoverstretchalittlesowhenitisbackinthecanister,itwill
shrinkandfitjustright.Theninsertthecartridgetothetopcap,andscrewthecanisterallthewayup.
MAKESUREORINGSarestayinginplaceduringthisprocess.Thenuseawrenchtotighten(no
needtoovertightenit).Ifthemembranehousingisleaking,pleasemakesuretheOringisseated
correctlyasshowninthemanual.Itshouldbeseatedontheendofthemembranehousingbeforethe
threadsbegin.Wheninthecorrectplace,therewillnotbeanypressureortensionontheOring.
LowwaterpressureattheROfaucetoroutputlocation
● Haveyougiventhesystemenoughtimetofillupthetank?Ifyoujustinstalledthesystem,give
it1.52hourstofillthetank.
● Whatisthetotaldistancebetweenthetankandtheoutputlocation?Ifitisover15feetorgoing
vertically,thepressurizedtankisstrugglingtopushoutthewateratanadequatepace.Shorten
thedistancebeetweenthetankandoutputlocation,oraddadelivery/demandpumptoassist
withtheoutput.DonotconfusethiswithaBoosterPumpwhichisonlyforraisingtheINPUT
pressure.
● Thestage5PostCarbonFilteriscloggedandneedstobereplaced.
● IfyouaredispensingtheROwaterthroughyourrefrigerator,removethefilterthatiscurrently
installedinyourfridge.
● WhatistheincomingwaterPSItoyourhome?Ifitisbelow45PSI,werecommendgettinga
systemwithaboosterpumpsothereverseosmosisprocesscanbeperformedcorrectly.Ifyou
waterpressureisbelow45PSI,therewillnotbeenoughwaterpressuretopushthewater
throughtheROmembraneonacontinousbasis.
● Incorrectairpressureinthetank.Shutoffthemainwatersupplytothesystem,andopenthe
faucettodrainthetank.Afterthefaucetstopsdripping,closethetankvalve,removethe
connectedyellowtube,andtakethetankoutsideorsomewherethatcangetwet.Removethe
tankvalvefromthetopofthetank,andturnitupsidedowntodrainoutanyremainingwater.
Then,useastandardtirepressuregaugetochecktheairpressureatthenozzleonthebottom
halfofthetank.Theairnozzleisunderascrewoffbluecap.Ifthepressureisnotbetween710
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