Use and Care Manual
iSpring Water Systems Page 22
Troubleshooting
Note: Turn off the system before servicing or inspecting.
PROBLEM CAUSE SOLUTIONS
Milky colored water
√
Air in system
o Air in the system is a normal
occurrence with the initial
startup of the RO system. The
milky appearance will
disappear with normal use
within one to two weeks.
Noise from faucet
√
Air gap faucet
√
Location of drain saddle
√
Restriction in drain line
o Will cease after system shuts
down.
o Relocate the drain to above
the water trap.
o Blockage can sometimes be
caused by debris from a
garbage disposal or
dishwasher.
Small amount of water
coming from RO drinking
faucet
√
System just starting up
√
Air pressure in the
storage tank is low
o The tank will normally require
two to three hours to fill. Low
water pressure and/or
temperature can reduce the
production rate.
o Add pressure to
storage tank.
The pressure should be 8–10
PSI when the tank is empty.
Slow production or no
water coming from RO
drinking faucet
√
Low water pressure
√
Crimps in tubing
√
Clogged pre-filters
√
Dirty membrane
o Add a booster pump.
o Make sure tubing is straight.
o Replace pre-filters.
o
Replace membrane.
Water tastes or smells
unpleasant
√
Post carbon is depleted
√
Dirty membrane
√
Sanitizer not flushed out
o Replace post carbon.
o Replace membrane.
o Drain the storage tank and
refill it overnight.
No drain water
√
Clogged flow restrictor
o
Replace flow restrictor.
Leaks
√
Fittings are not tightened
√
Twisted O-ring
√
Misalignment of hole in the
drain saddle valve
o Tighten fittings as necessary.
o Replace the O-ring.
o Realign the drain saddle
valve.