User SSD Manual SSD iStorage datAshur SSD Manual – v 1.3 Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the datAshur SSD. If you are having difficulty using the datAshur SSD, please contact our technical support department on +44 (0) 20 8991 6260 (Mon-Fri | 09:00 - 17:30 GMT) or email support@istorage-uk.com. www.istorage-uk.
SSD Copyright © iStorage, 2015. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of the work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder. iStorage datAshur SSD Manual – v 1.
SSD Table of Contents www.istorage-uk.com #3 iStorage datAshur SSD Manual – v 1.3 About the iStorage datAshur SSD..................................................................................................... 4 1. How to create the Admin PIN ..................................................................................................... 5 2. LED indicators and their actions ................................................................................................ 5 3.
SSD About the iStorage datAshur SSD First Time Use The datAshur SSD® is shipped without a preset Personal Identification Number (PIN) installed. A 7 to 16 digit Admin PIN must be created before the datAshur SSD can be used. This Admin PIN is used to access the datAshur SSD and set the Admin mode features of the drive. PIN REQUIREMENTS: 3 PINs must be a minimum length of 7 and maximum 16 digits Cannot contain all consecutive numbers (2345678 or 9876543) Cannot contain all of the same number (i.e.
SSD 1. How to create the Admin PIN The datAshur SSD is shipped without a preset Personal Identification Number (PIN) installed. A 7 to 16-digit Admin PIN must be created before the datAshur SSD can be used. This Admin PIN can be used to set any and all of the Admin Mode Features of the datAshur SSD, as well as to access the datAshur SSD’s data. To Create the Admin PIN: 1. Wake up the datAshur SSD by pressing the UNLOCK button, both the BLUE and GREEN LEDs will be solid 2.
SSD 3. Waking the datAshur SSD When the datAshur SSD is not in use, it will enter a sleep state. While in this state, the datAshur SSD is locked and cannot be accessed. To wake the datAshur SSD so it can accept keypad inputs, press the UNLOCK button once. The RED LED will be solid (standby state.) Note: If the datAshur SSD has never been used, the BLUE and GREEN LED‘s will be solid indicating that the Admin PIN must be set before the datAshur SSD can be used. 4. Unlocking the datAshur SSD 1.
SSD 7. Adding a new User PIN Note: The GREEN LED will blink if the PIN is accepted; If the PIN is NOT accepted, the RED LED will blink and you will need to resume the User PIN setup process. PINs must be a minimum of 7 digits and a maximum of 16 digits. Cannot contain all consecutive numbers (2345678 or 9876543) Cannot contain all of the same number (i.e. 1111111) The datAshur SSD can have one Admin PIN and one User PIN, making a total of two working PINs.
SSD You can change the User PIN by doing the following: Unlock the datAshur SSD with the User PIN. (GREEN LED will blink) Press and hold UNLOCK + the number 1 button for five seconds (the RED LED will blink) Enter the current User PIN and press the UNLOCK button. (BLUE LED will be solid and the GREEN LED will blink.) Enter the new User PIN and press the UNLOCK button. (the GREEN LED will blink three times, followed by a solid BLUE LED and the GREEN LED blinking.
SSD 2. Press and hold buttons r + w (7+ 9) together. The GREEN LED will blink three times. 3. The datAshur SSD will return to Admin mode, indicated by the solid BLUE LED. The datAshur SSD will be restored to its normal Read / Write condition. Important: Setting the datAshur SSD to Read/Write from the Admin mode will globally override a Read-Only mode that has been set by the User. 12.
SSD 13. Setting the Unattended Auto-Lock Feature To protect against unauthorised access, if the datAshur SSD is unlocked and unattended, the datAshur SSD can be set to automatically lock after a predetermined period of inactivity. In its default state, the datAshur SSD’s Unattended Auto-Lock feature is turned off. The Unattended Auto-Lock can be set to activate after 5, 10 or 20 minutes of inactivity. To set the Unattended Auto-Lock, perform the following steps: 1. Enter the Admin mode.
SSD 14. Setting a Self-Destruct PIN For certain users, it’s important to have a “last-resort” level of security where sensitive data falling into the wrong hands would be catastrophic. The datAshur SSD’s Self-Destruct PIN defends against physically compromising situations by erasing the datAshur SSD’s contents, leaving it to look as if it never had any data written to it.
SSD 15. datAshur SSD Brute Force Protection What is Brute Force Attack? A Brute Force Attack is a means of breaching a cryptographic data defense scheme by systematically running an astronomical number of decryption possibilities. With AES 256 having never been cracked, the data stored on a datAshur SSD is well protected against Brute Force. Brute Force attacks aren’t necessarily aimed at the bulk of the data itself, but rather, at the drive’s access PINs.
SSD 16. Performing a Complete Reset A complete reset will erase encryption keys and PINs (destroys all data), and leave the datAshur SSD in an unformatted condition. Caution: Performing this action will require the datAshur SSD to be formatted before it can be used again. All previous Admin/User PINs, settings and data will be deleted in the crypto-erase, and a new encryption key will be generated.
SSD 17. Initializing and Formatting datAshur SSD after a complete reset Caution: A complete reset of the datAshur SSD will erase all disk partitions and information settings. You will need to initialize and format the datAshur SSD again after reset. To initialize your datAshur SSD, perform the following steps: 1. After a complete reset, press UNLOCK + the number 9 button. The BLUE LED will be solid and the GREEN LED will be blinking. 2. Enter the new Admin PIN and press the UNLOCK button.
SSD 18. Hibernating, Suspending or Logging off from the OS Be sure to save and close all the files and log off the datAshur SSD before hibernating, suspending, or logging off from the Windows operating system. To log off the datAshur SSD, double-click Safely Remove Hardware on the Windows desktop and remove the datAshur SSD from your computer.
SSD 20. Diagnostic Mode The keypad has a manual diagnostic mode built-in to verify keypad function. This mode will not allow access to any data or admin function. It can only be used to identify the firmware level and to test button recognition. To enter the diagnostic function: 1. Press UNLOCK, then press UNLOCK + the number 1 button, then press and hold 0 for five seconds. The RED and BLUE LED’s will blink alternately. 2.
SSD 21. Lock-Override Mode Certain users may encounter a case where they need the datAshur SSD to remain unlocked during a reboot, passing the datAshur SSD through a virtual machine or other similar situation which, under normal circumstances, would cause the datAshur SSD to lock. To help facilitate this use case, “Lock-Override Mode” will allow the datAshur SSD to remain unlocked through USB port re-enumeration and will not lock again until USB power is interrupted.
SSD 23. Troubleshooting This section contains troubleshooting information for the datAshur SSD. If you encounter any of the following problems when using the datAshur SSD, refer to the corresponding answers. Q: What can I do if I forget the User PIN? A: Use your Admin PIN to enter Admin Mode, and then create another User PIN in Admin Mode. Q: What can I do if I forget the Admin PIN? A: There is no other way to retrieve the Admin PIN except a complete reset of the datAshur SSD.
SSD Q: Is there any way to recover my data if I forget the User PIN? A: If an Admin PIN has been previously set, the Admin PIN can be used to unlock the datAshur SSD and recover the data. If you forget the PIN and do not have an Admin PIN, the datAshur SSD can be reset so it can be used again, but the data cannot be recovered. Q: Why does the LED indicate an error when I try to change the PIN? A: PIN requirements for the datAshur SSD must meet a minimum security level.
SSD 24. Technical Support iStorage provides the following helpful resources for you: iStorage’s Website http://www.istorage-uk.com http://www.istorage-uk.com/support E-mail correspondence support@istorage-uk.com Telephone support with our Technical Support Department on +44 (0) 20 8991-6260. iStorage’s Technical Support Specialists are available from 9:00 a.m. to 5:30 p.m. GMT - Monday through Friday. 25. Warranty and RMA information Three Year Warranty: iStorage datAshur SSD Manual – v 1.
SSD iStorage datAshur SSD Manual – v 1.3 © iStorage, 2015. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www.istorage-uk.com www.istorage-uk.
