personal User Manual personal iStorage datAshur Personal ® Manual – v 31 Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the drive. If you are having difficulty using your datAshur Personal® drive please contact our technical department at email address - support@istorage-uk.com or by phone on +44 (0) 20 8991 6260. www.istorage-uk.
personal Copyright © iStorage Limited 2014. All rights reserved. Windows™ is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modified versions of this document is prohibited without the explicit permission of the copyright holder.
personal Table of Contents Introduction.............................................................................................................................. 4 Package contents...................................................................................................................... 4 Layout....................................................................................................................................... 5 LED indicators and their actions..............................
personal Introduction Thank you for purchasing the iStorage datAshur Personal® drive, an ultra secure and easy to use, hardware encrypted USB PIN activated flash drive. The datAshur Personal® drive uses military grade AES 256-bit CBC hardware encryption, which encrypts all data stored on the drive in real-time. The datAshur Personal® drive requires no software and is OS and host independent.
personal 1. Layout LOCK LED, stand by while the drive is locked UNLOCK LED, drive is unlocked when flashing Keypad Key Button, used to activate the drive and to enter PIN codes BLUE LED, when solid, the drive is connected to the computer, when flashing data is being transferred. 2. LED indicators and their actions When all LEDs are OFF the datAshur Personal is locked and secure. 3.
personal 4. How to change the User PIN PIN requirements: • • • • Must be between 7-15 digits in length Must not contain only repetitive numbers e.g. 3-3-3-3-3-3-3 Must not contain only consecutive numbers e.g.
personal 5. How to create a new User PIN - continued PIN requirements: • • • • Must be between 7-15 digits in length Must not contain only repetitive numbers e.g. 3-3-3-3-3-3-3 Must not contain only consecutive numbers e.g.
personal 6. Unlocking the drive with User PIN All data stored on the drive is encrypted using AES 256-bit CBC encryption. In order to access, the drive must first be unlocked. A locked drive is not accessible by the host computer.
personal The following table depicts the possible actions when the drive is in different states: User PIN Admin PIN NOT SET NOT SET Possible Actions Can set either User or Admin PIN Cannot access drive until User or Admin PIN is defined Can change User PIN when unlocked as User SET NOT SET Can set Admin PIN when unlocked with User PIN Can access data when unlocked as User Can set User PIN when drive is locked NOT SET SET Can unlock drive with Admin PIN Can change Admin PIN when unlocked as Adminis
personal Figure 1 shows the GREEN blinking characteristics when the drive is opened in user mode (top) and admin mode (bottom). On On Single Blink On Double Blink User Off On On Off Off On Administrator Off t Figure 1: Mode indication Figure 2 shows the difference between pressing KEY Button to set a User PIN vs. setting the Admin PIN. 3 seconds User 3 seconds Administrator 1/4 sec Figure 2: Key entry for mode selection 9.
personal 10. Changing the Admin PIN PIN requirements: • • • • Must be between 7-15 digits in length Must not contain only repetitive numbers e.g. 3-3-3-3-3-3-3 Must not contain only consecutive numbers e.g. (1-2-3-4-5-6-7),(7-8-9-0-1-2-3-4),(7-6-5-4-3-2-1) Drive must NOT be connected to a host Once an Admin PIN has been created, the datAshur Personal® must be unlocked with the Admin PIN first. If the drive is in a reset state (solid RED indicator), an Admin PIN can be set at any time.
personal 11. Administrator Privilege Commands A number of special functions can be performed once the drive is unlocked in administrator mode. FUNCTION BUTTON COMBINATION OUTCOME U + R + KEY Button User PIN RESET ii. Turn write protect ON W + P + 1 + KEY Button Write Protect ON iii. Turn write protect OFF iv. Show firmware version W + P + 0 + KEY Button R + V + KEY Button Write Protect OFF Revision i.
personal 11. Administrator Privilege Commands - continued iv. Show security controller firmware version: To display the firmware revision do the following: • • • • • Unlock the drive in admin mode Double press and hold the KEY Button as if changing the Admin PIN Enter ‘R’ + ‘V’ followed by the KEY Button (e.g. 7 - 8 - KEY) The RED LED will blink according to the most-significant digit of revision. The GREEN LED will blink according to the least-significant digit.
personal 12. How to RESET the drive In the event both Admin and User PIN have been forgotten, or user wants to delete all stored data, please follow the instructions below: The reset process will clear all cryptographic parameters including both User and Admin PIN. In addition, the write protect feature will be reset so the drive becomes writable again.
personal 13. Configure the drive with Windows OS - continued 3. The computer should notify the user with the following message: 4. Proceed by clicking on Format disk. Select FAT32 or NTFS depending on your needs, enter a Volume Label and click Start. iStorage datAshur Personal ® Manual – v 31 www.istorage-uk.
personal 13. Configure the drive with Windows OS - continued 5. Click OK to continue with formatting the drive. This procedure will erase ALL data on the drive. 6. The procedure will finish formatting the drive and confirm that formatting has been completed. While the datAshur Personal® drive is formatting the BLUE LED will be flashing. iStorage datAshur Personal ® Manual – v 31 Once finished, the BLUE LED becomes solid and your datAshur Personal® drive is ready for use. #16 www.istorage-uk.
personal 13. Configure the drive with Windows OS - continued In case that the formatting wizard does not appear, please follow the procedure below: 1. Right click My Computer or Computer and then click Manage. 2. In the Computer Management window under the Disk Management tab, the datAshur Personal® drive is recognised as a removable device in raw format. iStorage datAshur Personal ® Manual – v 31 Action continued overleaf. www.istorage-uk.
personal 13. Configure the drive with Windows OS - continued 3. In the blank area under the unallocated section right click Removable Raw Drive and select Format 4. The Format window will open. iStorage datAshur Personal ® Manual – v 31 Enter a new Volume Label. Select FAT32 or NTFS depending on your needs and click OK. #18 www.istorage-uk.
personal 13. Configure the drive with Windows OS - continued 5. Click OK on the Format warning window to continue with formatting the drive. This procedure will erase ALL data on the drive. 6. The procedure will finish formatting and return to the Disk Management window. While the datAshur Personal® drive is formatting the BLUE LED will start flashing. iStorage datAshur Personal ® Manual – v 31 When finished, the BLUE LED becomes solid and your datAshur Personal® drive is ready for use. www.istorage-uk.
personal 14. Configure the drive with Mac OS In the event that hacking detection has been triggered by entering the incorrect PIN 10 times in succession or the drive has been reset, all data on the drive will be lost forever. Once a New User PIN has been created, the datAshur Personal® drive will need to be initialised and formatted. To format your datAshur Personal® drive on Mac OS computers, do the following: 1. Create a New User PIN (see section No. 5) 2.
personal 14. Configure the drive with Mac OS - continued To format your datAshur Personal® drive on Mac OS computers, do the following: 5. 6. 7. 8. Click on the datAshur Personal® drive on the left side of the Disk Utility window. Choose Erase from the contextual menu on the right side of the window Select MS-DOS for the Volume Format Click Erase 9. The formatted datAshur Personal® drive will appear in the Disk Utility window and will mount onto the desktop.
personal 15. Brute Force Hacking Detection After 10 consecutive failed attempts to unlock the drive, all cryptographic parameters are zeroed including User and Admin PIN. In this state, a New User PIN must be defined which will cause a new encryption key to be generated. All previously stored data is no longer accessible and the drive will require formatting. 16.
personal 17. FAQ - Frequently Asked Questions NOTE We strongly recommend that you carefully read this User Manual, shipped with the device or available for download on our website before contacting us for technical support. There are no “Back Doors” to our products, we cannot retrieve a forgotten PIN or retrieve any data off the drives unless the PIN is known. Below are answers for the most frequently asked questions: Q. HOW DO I USE THE datAshur Personal® DRIVE FOR THE FIRST TIME? A.
personal 17. FAQ - Frequently Asked Questions - continued Q. HOW DO I UNLOCK THE datAshur Personal® DRIVE IF THE BATTERY IS DEAD? A. Your datAshur Personal® drive has a built-in rechargeable battery.
personal 17. FAQ - Frequently Asked Questions - continued Q. HOW DO I CREATE AN ADMIN PIN? A. The Admin PIN is useful in a corporate environment where an Administrator can provide access to the datAshur Personal® drive if the User PIN is forgotten or unavailable.
personal 17. FAQ - Frequently Asked Questions - continued Q. HOW DO I CREATE A NEW USER PIN AFTER RESETTING THE datAshur Personal® DRIVE? A. Once the datAshur Personal® drive has been reset either with the method from the previous step or from a brute force attack (10 unsuccessful attempts to unlock) a New User PIN will need to be defined.
personal 18. Techical Support iStorage provides the following helpful resources for you: iStorage’s Website http://www.istorage-uk.com E-mail correspondence support@istorage-uk.com Telephone support with our Technical Support Department on +44 (0) 20 8991-6260. iStorage’s Technical Support Specialists are available from 9:00 a.m. to 5:30 p.m. GMT - Monday through Friday.
iStorage datAshur Personal ® Manual – v 31 personal iStorage Limited, iStorage House, 13 Alperton Lane, Perivale, Middlesex, UB6 8DH Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www.istorage-uk.com #28 www.istorage-uk.
