User Manual formerly known as diskGenie iStorage diskG ® Manual – v 2.1 www.istorage-uk.
Copyright © iStorage, Inc 2009. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modified versions of this document is prohibited without the explicit permission of the copyright holder. iStorage diskG ® Manual – v 2.
Table of Contents Introduction....................................................................................................................................... 4 Box contents..................................................................................................................................... 4 1. diskG Layout............................................................................................................................... 5 2. Connecting the diskG ...........................
Introduction Looking for an effortless way to secure your data? The iStorage diskG Secure Drive is the ultimate portable hard drive and secure storage system. With an easy-to use keypad design and software free setup, the diskG enables you to securely access the drive with your own unique PIN. Featuring your choice of 128-bit or 256-bit hardware encryption and USB 2.0 connection, the diskG provides seamless real-time encryption, keeping your data safe even if the hard drive is removed from its enclosure.
1. diskG Layout 1 2 3 Cancel button button LED Indicator lights 1 2 abc def 4 ghi 5 jkl mno 7 8 wxyz cancel 0 pqrs tuv 3 6 9 The “Cancel” button can be used to: • Cancel current operation • Return to the previous step when you knowingly entered a wrong password • Exit the Admin Mode The button can be used to access the diskG and it can also be used as an OK acknowledgement in the following operations: • Entering a password • Confirming a new password iStorage diskG ® Manual – v 2.
Be sure to review the following information before you begin to use the diskG. Attention: Use only the included cables with your diskG. You might damage the drive if you use a cable not included with the diskG. 2. Connecting the diskG 1. Attach the integrated USB cable of the diskG drive to an available USB port on your computer, as shown below. 2. The diskG LED indicator light should glow RED. iStorage diskG ® Manual – v 2.
3. Connecting the diskG with USB Y-cable If the LED indicator light does not power on a single USB connection, use the included USB Y-cable. 1. Attach the diskG’s integrated USB cable to the female connector of the USB Y-cable. 2. Connect the two male USB connectors to two available USB ports on your computer. 3. The diskG LED indicator light should glow RED. 4.
6. Entering the Standby Mode The Standby Mode is the default mode of the diskG and is the gateway to other working modes. To enter the Standby Mode, attach the diskG to your computer. The drive automatically goes into Standby Mode and the LED indicator light turns RED. In this mode, the diskG is locked. It cannot be recognized by My Computer and it does not provide either the regular functions or the encryption function. However, it enables you to enter and switch between the Admin Mode and the User Mode.
. Entering the Admin Mode Note: The diskG cannot be recognized by the operating system in the Admin Mode. To enter the Admin Mode, do the following: 1. Attach the USB cable to an available USB port on your computer. The diskG goes into the Standby Mode, and the LED indicator light turns RED. 2. Press and hold + 0 for five seconds until the LED indicator light flashes RED. This indicates that you can enter the Admin Password. 3. Enter the Admin Password and press . The default Admin Password is 123456.
11. Changing the Admin Password This section provides information about managing your password in the Admin Mode. You can change the Admin Password by doing the following: 1. Enter Admin Mode (refer to page 9 for details). 2. Press and hold + 9 until the LED indicator light flashes BLUE. 3. Enter the new password and press (The Password must be a minimum of 6 digits and a maximum of 16 digits). The LED indicator light flashes GREEN three times. See note below. 4.
12. Adding a new User Password You can add a new User Password by doing the following: 1. Enter the Admin Mode (refer to page 9 for details). 2. Press and hold + 1 until the LED indicator light flashes BLUE intermittently. 3. Enter a User Password and press (a minimum of 6 digits and a maximum of 16 digits). The LED indicator light will flash GREEN three times. 4. Re-enter the new User Password and press .
15. Brute Force Protection What is a Brute Force Attack? A brute force attack is a method of defeating a cryptographic scheme by systematically trying a large number of possibilities; for example, a large number of the possible keys in a key space in order to decrypt a message. In most schemes, the theoretical possibility of a brute force attack is recognized, but it is set up in such a way that it would be computationally infeasible to carry out.
16. Completely resetting the diskG If you forget all the User Passwords or Admin Passwords, you can perform a complete reset to remove all the User Passwords, and restore the Admin Password to the default 123456. Attention: Completely resetting the diskG will reset the encryption key, in effect making all the data on the drive unrecoverable. You will need to partition and format the diskG with disk management applications. To perform a complete reset of the drive, do the following: 1.
5. In the Computer Manage window, click Disk Management. In the Disk Management window, the diskG is recognized as an unknown device that is uninitialized and unallocated. iStorage diskG ® Manual – v 2.1 Note: If the Initialize Disk Wizard window opens, click Cancel. 6. Right-click Unknown Disk, and then select Initialize Disk. 7. In the Initialize Disk window, click OK. 8. Right-click in the blank area under the Unallocated section, and then select New Simple Volume.
9. Click Next. 10. If you need only one partition, accept the default partition size and click Next. 11. Assign a drive letter or path and click Next. 12. Create a volume label, select Perform a quick format, and then click Next. 13. Click Finish. 14. Wait until the format process is complete. The diskG will be recognized and it is available for use. 18.
19. Troubleshooting This section contains troubleshooting information for the diskG. If you encounter any of the following problems when using the diskG, refer to the corresponding answers. Q: How do I use the diskG the first time? A: You can use it in one of the following ways: • Enter the Admin Mode with 123456 (default administrator password), and then you are able to change the Admin Password or create a User Password.
Q: Do I require “Admin Rights” for the diskG to work? A: No, since the diskG does not require any software to be installed and the encryption/decryption is performed in Hardware on the drive itself, “Admin Rights” are not required. Q: I’m getting a continuously flashing red light what is wrong? A: You have entered an incorrect PIN too many times and have triggered the brute force attack protection; you can reset this counter by referring to the `Brute Force Protection` section 15 of this manual.
Apple Mac The diskG keeps locking after 5-10 minutes on the Macs – This will be due the Mac’s power saving as there is a setting to switch off hard drives that are idle after a fix period of time see below; iStorage diskG ® Manual – v 2.1 The settings in Energy Saver preferences affect what happens when your Mac is left unattended for a period of time that you specify. Disable `Put the hard disk(s) to sleep when possible` to prevent the diskG going to sleep and so not locking.
Note For Windows 8.1 users; You will need to install a Windows update (KB2919355 ) as well as follow the steps on pages 18 &19. Please go to this link and choose Method 2; http://support.microsoft.com/kb/2919355. Once the download option appears select KB2919355 and then download and install.
. Technical Support iStorage provides the following helpful resources for you: iStorage’s Website http://www.istorage-uk.com E-mail correspondence support@istorage-uk.com Telephone support with our Technical Support Department on +44 (0) 20 8991-6260. iStorage’s Technical Support Specialists are available from 9:00 a.m. to 5:30 p.m. GMT - Monday through Friday. 21.
www.istorage-uk.com iStorage diskG ® Manual – v 2.1 © iStorage, 2009. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www.istorage-uk.
