Use and Care Manual

19 20
Common Failures and Troubleshooting
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Ｆａｉｌｕｒｅ ｏｆ ｇｒｏｕｎｄ
detection
Ｔｈｅ ｓｅｎｓｏｒ ｈｅａｄ ｉｓ ｂｌｏｃｋｅｄ ｏｒ ｔｈｅ
ｃｌｅａｎｅｒ ｉｓ ｓｔｕｃｋ ｉｎ ｓｔａｉｒｓ
Ｔｈｅ ｄｕｓｔ ｓｅｎｏｒ ｈｅａｄ ｉｓ covered
ｗｉｔｈ ｄｕｓｔ ｏｒ ｔｈｅ ｐａｓｓａｇｅ ｉｓ
blocked
Ｔｈｅ ｌｅｆｔ ａｎｄ ｒｉｇｈｔ ｄｒｉｖｅ ｗｈｅｅｌｓ ａｒｅ
ｅｎｔａｎｇｌｅｄ ｗｉｔｈ ｗｉｒｅｓ
Ｔｈｅ ｌｅｆｔ ｏｒ ｒｉｇｈｔ ｅｎｔａｎｇｌｅｄ ｗｉｔｈ
wires
Ｔｈｅ ｄｒｉｖｅ ｗｈｅｅｌｓ ａｒｅ ｉｎ ｔｈｅ ａｉｒ
Ｔｈｅ ｒｏｌｌ ｂｒｕｓｈ ｉｓ ｅｎｔａｎｇｌｅｄ ｗｉｔｈ
wires
Ｔｈｅ ｃｌｅａｎｅｒ ｗｏｎ＇ｔ ｗｏｒｋ
properly
Ｔｈｅ ｐｏｗｅｒ ｓｗｉｔｃｈ ｏｆ ｔｈｅ ｃｌｅａｎｅｒ
ｉｓ ｎｏｔ ｔｕｒｎｅｄ ｏｎ ｏｒ ｔｈｅ ｂａｔｔｅｒｙ ｉｓ
ｎｏｔ ｃｏｎｎｅｃｔｅｄ ｉｎ ｐｌａｃｅ
Ｔｈｅ ｓｅｎｓｏｒ ｈｅａｄ ｆｏｒ ｗａｌｌ
ｄｅｔｅｃｔｉｏｎ ｉｓ ｂｌｏｃｋｅｄ
Ｔｈｅ ｓｗｉｔｃｈ ａｎｄ ｔｈｅ ｆｒｏｎｔ ｂｕｍｐｅｒ
blocked
Ｃｈｅｃｋ ｉｆ ｔｈｅ ｂａｔｔｅｒｙ ｉｓ ｐｒｏｐｅｒｌｙ
installed
Ｃｈｅｃｋ ｗｈｅｔｈｅｒ ｔｈｅｒｅ ｉｓ ｗａｔｅｒ ｉｎ
ｔｈｅ ｗａｔｅｒ ｔａｎｋ
Ｍａｎｕａｌｌｙ ｍｏｖｅ ｔｈｅ ｃｌｅａｎｅｒ ｂａｃｋ ｔｏ
ｔｈｅ ｄｏｃｋｉｎｇ ｓｔａｔｉｏｎ ｔｏ ｃｈａｒｇｅ
Ｔｕｒｎ ｔｈｅ ｐｏｗｅｒ ｓｗｉｔｃｈ ｏｆ ｔｈｅ ｃｌｅａｎｅｒ
ｔｏ ＯＮ ｏｒ ｐｒｏｐｅｒｌｙ ｐｌａｃｅ ｔｈｅ ｂａｔｔｅｒｙ ｉｎ
place
Ｃｌｅａｎ ｔｈｅ ｔｒａｎｓｐａｒｅｎｔ ｆｒｏｎｔ ｃｏｌｌｉｓｉｏｎ
ｍｅｍｂｅｒ ｏｆ ｔｈｅ ｃｌｅａｎｅｒ ｔｏ ｒｅｓｕｍｅ
operation
Ｐｕｓｈ ｈｅａｖｌｉｙ ｔｈｅ ｆｒｏｎｔ ｂｕｍｐｅｒ， ｔｈｅｎ
ｃｈｅｃｋ ｗｈｅｔｈｅｒ ｔｈｅ ｆｒｏｎｔ ｂｕｍｐｅｒ
ｂｏｕｎｃｅｓ ｂａｃｋ
Ｕｎｐｌｕｇ ｔｈｅ ｂａｔｔｅｒｙ ｔｅｒｍｉｎａｌｓ ｏｒ
ｒｅｐｌａｃｅ ｔｈｅ ｂａｔｔｅｒｙ
Ｔａｋｅ ｏｕｔ ｔｈｅ ｗａｔｅｒ ｔａｎｋ ａｎｄ ｆｉｌｌ ｉｔ ｗｉｔｈ
water
Ｃｌｅａｎ ｔｈｅ ｆｏｒｅｉｇｎ ｏｂｊｅｃｔｓ ｏｎ ｔｈｅ ｌｅｆｔ
ａｎｄ ｒｉｇｈｔ ｗｈｅｅｌｓ ｔｏ ｒｅｓｕｍｅ ｏｐｅｒａｔｉｏｎ
Ｃｌｅａｎ ｔｈｅ ｆｏｒｅｉｇｎ ｏｂｊｅｃｔｓ ｏｎ ｔｈｅ
ｌｅｆｔ ｏｒ ｒｉｇｈｔ ｓｉｄｅ ｂｒｕｓｈｅｓ ｔｏ ｒｅｓｕｍｅ
operation
Ｐｌａｃｅ ｔｈｅ ｃｌｅａｎｅｒ ｂａｃｋ ｏｎｔｏ ａ ｆｌａｔ
ｇｒｏｕｎｄ ｔｏ ｒｅｓｕｍｅ ｏｐｅｒａｔｉｏｎ
Ｃｌｅａｎ ｔｈｅ ｆｏｒｅｉｇｎ ｏｂｊｅｃｔｓ ｏｎ ｔｈｅ ｒｏｌｌ
ｂｒｕｓｈ ｔｏ ｒｅｓｕｍｅ ｏｐｅｒａｔｉｏｎ
Ｃｌｅａｎ ｔｈｅ ｆｏｒｅｉｇｎ ｏｂｊｅｃｔｓ ｏｆｆ ｔｈｅ ｄｕｓｔ
ｓｅｎｓｏｒ ｈｅａｄ ａｎｄ ｔｈｅ ｓｕｃｔｉｏｎ ｉｎｌｅｔ
Ｃｌｅａｎ ｔｈｅ ｃｌｉｆｆ ｓｅｎｓｏｒ ｇｒｏｕｎｄ ｄｅｔｅｃｔｏｒ
ｏｒ ｍａｎｕａｌｌｙ ｐｉｃｋ ｕｐ ｔｈｅ ｃｌｅａｎｅｒ
Ｔｈｅ ｓｕｃｔｉｏｎ ｉｎｌｅｔ ｉｓ
blocked
Ｔｈｅ ｌｅｆｔ ａｎｄ ｒｉｇｈｔ
ｗｈｅｅｌｓ ｆａｉｌ ｔｏ ｗｏｒｋ
Failure ｏｆ ｓｉde ｂru
shes
Ｔｈｅ ｌｅｆｔ ａｎｄ ｒｉｇｈｔ ｗｈｅｅｌｓ
ａｒｅ ｏｆｆ ｔｈｅ ｇｒｏｕｎｄ
Ｆａｉｌｕｒｅ ｏｆ ｔｈｅ ｒｏｌｌ ｂｒｕｓｈ
Ｌｏｗ ｂａｔｔｅｒｙ
Ｔｈｅ ｃｌｅａｎｅｒ ｗｏｎ＇ ｂｅ
recharged
Ｗａｌｌ ｄｅｔｅｃｔｉｏｎ ｆａｉｌｕｒｅ
Ｆｒｏｎｔ ｂｕｍｐｅｒ
Ｂａｔｔｅｒｙ ＮＴＣ
Ｌｏｗ ｌｅｖｅｌ ｏｆ ｔｈｅ ｗａｔｅｒ
tank
Dimensions and Parameters
Technical specification for the cleaner
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Model
Ｒａｔｅｄ ｖｏｌｔａｇｅ
Ｒａｔｅｄ ｐｏｗｅｒ
Ｏｐｅｒａｔｉｎｇ ｔｅｍｐｅｒａｔｕｒｅ ｒａｎｇｅ
Ｉｎｐｕｔ ｖｏｌｔａｇｅ／ｃｕｒｒｅｎｔ
Ｉｎｆｒａｒｅｄ ｒｅｍｏｔｅ ｃｏｎｔｒｏｌ
Dimension
Weight
Battery
Ｄｕｓｔ ｂｉｎ ｃａｐａｃｉｔｙ
Ｓｍａｌｌ ｄｕｓｔ ｂｉｎ ａｎｄ ｗａｔｅｒ ｔａｎｋ
MT-800
ＤＣ １４．８Ｖ
30W
-10℃ ~45℃
ＤＣ ２４Ｖ／０．５Ａ
38KHZ
３５０ｍｍＸ８７．５ｍｍ
2.9KG
Ｌｉｔｈｉｕｍ－ｉｏｎ ２２００ｍＡｈ
900ml
250ml+600ml
Technical specification for the remote controller
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Ａｐｐｌｉｃａｂｌｅ ｍｏｄｅｌ
Dimension
Battery
Ｒｅｍｏｔｅ ｃｏｎｔｒｏｌ ｍｅｔｈｏｄ
Ｅｍｉｔｔｉｎｇ ａｎｄ ｒｅｃｅｉｖｉｎｇ ｄｉｓｔａｎｃｅ
Ｏｐｅｒａｔｉｎｇ ｔｅｍｐｅｒａｔｕｒｅ ｒａｎｇｅ
Ｏｐｅｒａｔｉｎｇ ｈｕｍｉｄｉｔｙ ｒａｎｇｅ
MT-800
Ｌ×Ｗ×Ｈ： １４６Ｘ４５Ｘ１５ ｍｍ
ＤＣ ３Ｖ（ＡＡＡ）
Infrared
≤ 5M
-10℃ ~45℃
≤ 85RH
Technical specification for the recharging bay
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2
3
4
5
Ａｐｐｌｉｃａｂｌｅ ｍｏｄｅｌ
Dimension
Ｉｎｐｕｔ ｖｏｌｔａｇｅ／ｃｕｒｒｅｎｔ
Ｏｐｅｒａｔｉｎｇ ｔｅｍｐｅｒａｔｕｒｅ ｒａｎｇｅ
Ｏｐｅｒａｔｉｎｇ ｈｕｍｉｄｉｔｙ ｒａｎｇｅ
MT-800
Ｌ×Ｗ×Ｈ： １９４Ｘ１５Ｘ１０５ ｍｍ
ＤＣ ２４Ｖ／０．５Ａ
-10℃
~45℃
≤
85RH
Attentio
n
The cleaner will sound the alarm when
it stops working or fails to
start working in the following circumstances; users may follow
the prompts to respond accordingly.
Remark
If failure persists after t
roubleshooting instructed above, please
contact our after-sale service department.
Failure Code
No.
No.
No.
Item
Item
Item
Index parameter
Index parameter
Index parameter
Remark
Remark
Remark
Cause Failure Identification Troubleshooting
iTouchless warrants the UV-C Sterilizer Robot Vacuum Cleaner with HEPA Filter unit to be free from defects in
material and workmanship, given normal use and care, for 1 year from the date of the original receipt with proof of
purchase within the United States or Canada. iTouchless will only honor warranty requests from orders placed with
our authorized dealers. Items sold as used, floor sample, or refurbished are sold solely under the terms and
conditions of the selling party and iTouchless will not warrant such purchase.
We will repair or replace the UV-C Sterilizer Robot Vacuum Cleaner with HEPA Filter unit thereof which fails as a
result of such a defect during the warranty period. If a replacement is sent, it will carry the remaining warranty of the
original product.
This warranty is the customers' exclusive remedy for product defect and does not apply to: user modification;
attachments to product by user that causes damage; damaged caused by abuse; misuse; accident; water; or theft;
physical damage; or loss of parts. Except as stated above, iTouchless makes no express or implied warranties as to
any products, in particular, makes no warranty or merchantability or of fitness for any particular purpose. iTouchless
shall not be liable for consequential or incidental damages arising from any product defect. Our liability is limited to the
replacement of any defective product. iTouchless expressly declaims all warranties not satisfied in this limited
warranty. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. All
Accessories and Parts, including Charger and Battery, are not covered by this warranty. If the UV-C Sterilizer Vacuum
Cleaner with HEPA Filter unit should fail during the warranty period, visit our website at www.itouchless.com to
request a Repair # before returning it to us. We WILL NOT ACCEPT packages without the Repair #. Remember to
return package FREIGHT PREPAID by an insured carrier such as UPS or FedEx and include a check of $