User's Guide
I210 3G SmartMeter User Guide
13
Process
Steps
Description Action
3 Is Pin # Correct? Validate that the pin number in the TMS system is
indeed the pin number that is matched with the correct
meter. Checking the manufacturer’s spreadsheet sent
with the meters and/or visually inspecting the label on
the meter can accomplish this task.
4 Did site pass CVU tests?
Check Meter Test Person’s site validation notes and
verify that test were properly run and meet the minimum
requirements.
5 Get Version? Perform Get Version ANSI action on device. (See TMS
User Guide)
6 Restore Meter to Factory
Defaults?
Perform Restore Meter to Factory Defaults ANSI (see
TMS User Guide)
7 Get Status? Perform Get Status ANSI action on device. (See TMS
User Guide)
8 Get Status Successful? Check the results of the Get Status ANSI using Event
Search and View Details. (See TMS User Guide)
9 Execute the following Task:
Provision
Execute Provision on the meter. (See TMS User Guide)
10 Did the meter provision?
Check the results of the Provision ANSI using Event
Search and View Details. (See TMS User Guide)
11 Sync System to Device
If meter is already in a Functional Group, user will need
to execute task Sync System to device. (See TMS User
Guide)
12 Put meter into production
system
Do the necessary paperwork to put meter on production
system and notify appropriate stakeholders.
13 Ping the Module Using the
Internet/Web Browser
Go to the Network web page. Send a message tab.
Enter in the pin number of the device and a
miscellaneous message in the message field. Click
Send. (See Section 4.2.1)
14 Is Pin Active?
After using the internet/web browser, does the screen
say message submitted (yes) or invalid pin (no)? (See
Section 4.2.1)
15 Activate Pin Through Itron Log on to the OCS and create a new case for the invalid
pin. Itron Personnel will take care of the issue and notify
the user when the PIN is active.
16 Field Site Visit - Call into
TMS Operator
Dispatch a meter tech to perform the Onsite
troubleshooting procedure and have them call into the
TMS operator at the time of completion.
17 Bring Meter in for evaluation
Replace meter with another SmartMeter and bring into
Meter Shop for further evaluation.