Installation Guide
Table Of Contents
- Cellular 500W Module Pit Installation Guide
- Contents
- New in This Document
- 1 Introduction
- 2 Initialization, Connection, and Programming
- 3 Cellular 500W Pit Module Installation
- 4 Accessory Installation
- 5 Completing Gel-cap Connections Using the Itron Splice Kit
- A Troubleshooting
- B Important Safety and Compliance Information
A
Troubleshooting
This information is provided to help you troubleshoot issues related to Cellular 500W Pit
Modules.
The following table describes possible issues and provides suggested actions to resolve the
issue.
Issue Action
Cannot program the pit module. Check the programming device and software
version. Program pit module using the FC300
handheld computer running Field Deployment
Manager (FDM) software v4.0 or higher.
Cannot read the pit module. A pit module that is not programmed will not
transmit an SCM+ message. Reprogram the pit
module and perform a reread. If a pit module is not
initially programmed, it will not bubble-up and
listen for an SCM+ message.
The pit module is reporting an invalid read. A pit module that has set the Register Error flag will
cause an Invalid Read to display in the FDM
Consumption field.
Marginal readability due to Cellular 500W Pit
Module location (for example, a pit module
deep inside a pit).
Consider reprogramming the pit module for Hard-
to-read (H2R) mode. Programming the pit module
for hard-to-read mode increases the output to high
power.
Note: Hard-to-read mode will reduce battery life.
The handheld programmer is locked up and
button presses produce no response.
Soft boot the handheld. Reference the
documentation for your programming device. For
more information, see Related Documents on
page 7.
October 13, 2021 815-0617-00 REV000 Itron, Inc. Page 37 of 40
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