Warranty Guide
Know which warranties apply to your particular LVT ooring.
Keep proof of your purchase in the form of a bill, invoice or statement from your IVC
retailer that shows the date and price you paid for the LVT ooring (including labor).
Understand that IVC US warrants the rst quality products—which are used only for
recommended Residential use—will perform properly for the stated warranty period
when installed in accordance with IVC US LVT Click Installation Guide over approved
substrates and underlayments. The warranty period, when valid, begins on the date of
the original installation.
• Residential use is dened as: use in living space environments (which do not have
light or heavy commercial trac) including all areas of owner-occupied residence.
If there is a question as to the type of use that is considered “residential,” please
contact your IVC US representative prior to purchase and installation.
Residential warranty exclusions with respect to caster and rolling
loads due to the unusual characteristics of this type of wheel trac.
Environment that maintains a temperature range of 65° to 85° Fahrenheit (18° and 2 9 °C )
24 hours before, during and after installation.
Inspect ooring material to installation for any imperfections or manufacturing
related defects. IVC US oorings receive extensive testing and visual examination in an
attempt to assure your shipped oor is always rst quality. It is the responsibility of the
installer/end user to conrm the received material is free of any obvious visible condit-
ions that may be detrimental to the appearance and/or performance of the product.
• Minor color, shade and/or texture variations are normal. Any variances between
actual material, product samples and/or brochures should be addressed with your
retailer prior to installation. If the retailer determines the condition “unacceptable,”
the manufacturer should be informed immediately.
Support furniture with wide, weight-bearing, smooth non-staining oor protectors or
non-staining felt pads. The protectors/pads should be at least one inch in diameter, and
rest at on the oor. The heavier the item, the wider the oor protector should be. Non-
staining felt pads should be inspected periodically and maintained with respect to the
amount of foot trac to remove imbedded material to avoid abrasion. Make sure any
metal protectors are rust-proof. Replace narrow dome furniture rests with the appropri-
ate width, weight-bearing ooring protectors.
• Chair mats designed for hard surface oors are required under all chairs and stools
with casters.
Perform proper cleaning and maintenance regularly and as needed. See LVT Care and
Maintenance Guide: Residential for details.
Leading the Way
General LVT Residential Limited Warranty Conditions & Owner Obligations
This document is reviewed on an ongoing basis. Control #: MKF_0005_1 8/19/13