Warranty Guide

Residential Warranty Lowes 2013062013 Page 2 of 2
WHAT IS EXCLUDED FROM THIS WARRANTY?
IVC US, Inc. will not pay incidental or consequential
damages under this warranty. By this we mean any
loss, expense or damage incurred as a result of a
defect in the flooring, other than to the flooring itself
WARRANTY REMEDY
IVC US will assist in the repair of the defective area
or supply new IVC US material of the same color,
design or grade, if available; if unavailable or
discontinued, IVC US reserves the right to select
and supply similar IVC US material. After corrective
action is taken on an existing defect, you will
continue to receive warranty coverage for the
remaining period of your warranty.
IVC US will reimburse reasonable labor costs based
on a detailed statement if professional installation
was paid for when the original floor was installed for
years 1 and 2. For years 3 through 5, 50% of
reasonable labor costs if professional installation
was paid for when the original floor was installed.
After year 5 there will be no labor reimbursement.
HOW TO REPORT A CLAIM
If you find a defect or other matter covered by any of
the limited warranties described previously, promptly
notify the retailer who sold you the floor covering
material. The retailer will file a claim with IVC US.
THERE ARE NO WARRANTIES BEYOND
THIS EXPRESSED WARRANTY. ALL
OTHER WARRANTIES INCLUDING IMPLIED
WARRANTIES, WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR USE, ARE EXCLUDED.
PLEASE NOTE: SOME STATES AND
PROVIDENCES DO NOT ALLOW
EXCLUSIONS OR LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO
THE LIMITATIONS OR EXCLUSIONS MAY
NOT APPLY TO YOU.
* Normal household use is defined as common
daily activities in the home, excluding pets.
** A floor discolored due to mold or mildew growth
will be replaced only one time. If the replacement
floor fails in the same manner, the site conditions
may not be acceptable for the installation of sheet
vinyl.
*** Wear-through is defined as complete loss of the
wear layer so that the printed pattern or design is
altered. Gloss reduction is not considered wear
and is not covered by this warranty.
**** IVC US will not warrant or accept responsibility
of any kind for flooring failures related to the use of
unacceptable substrates/ underlayments.
Recommended adhesive and seam sealer:
IVC FLEX-TECH Pressure Sensitive Adhesive
IVC FLEX-SEAM Premium Seam Bond
This warranty extends only to the original
end user and is not transferable.